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Enes Kirki

IT – Support 1st & 2nd Level

Enes Kirki
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Frankfurt am Main, Germany

Experience

Aug 2024 - Present
1 year 8 months
Neu-Isenburg, Germany

IT – Support 1st & 2nd Level

Jost Werke

Expertise details
Position Summary
IT – Support 1st & 2nd Level at Jost Werke
Industries
Automotive
Business Areas
Information Technology
  • Documentation and inventory
  • Data management
  • Microsoft Azure
  • ADManager Plus
  • Ticket processing
  • Software installations and distributions
  • Software licensing
  • Software migration
  • Remote and onsite support
  • Windows 10 support and migration
  • Mobile device lifecycle management
  • Active Directory
  • Notebook staging
  • Software management
Jan 2024 - Jul 2024
7 months
Mainz, Germany

IT – Support 1st & 2nd Level

ZDF

Expertise details
Position Summary
IT – Support 1st & 2nd Level at ZDF
Industries
Information Technology
Business Areas
Information Technology
  • Documentation and inventory
  • Data management
  • Microsoft Azure
  • Ticket processing
  • Software installations and distributions
  • Software licensing
  • Software migration
  • Remote and onsite support
  • Windows 10 support and migration
  • Mobile device lifecycle management
  • Active Directory
  • Notebook staging
  • Software management
May 2023 - Dec 2023
8 months
Frankfurt, Germany

IT – Support 1st & 2nd Level

Helaba

Expertise details
Position Summary
IT – Support 1st & 2nd Level at Helaba
Industries
Banking and Finance
Business Areas
Information Technology
  • Documentation and inventory
  • Data management
  • Ticket processing
  • Software installations and distributions
  • Software licensing
  • Software migration
  • Remote and onsite support
  • Windows 10 support and migration
  • Mobile device lifecycle management
  • Active Directory
  • Notebook staging
  • Software management
Feb 2023 - May 2023
4 months
Frankfurt, Germany

IT – Support 1st & 2nd Level

Lufthansa LAC

Expertise details
Position Summary
IT – Support 1st & 2nd Level at Lufthansa LAC
Industries
Aerospace and Defense
Business Areas
Information Technology
  • Documentation and inventory
  • Data management
  • Ticket processing
  • Software installations and distributions
  • Software licensing
  • Software migration
  • Remote and onsite support
  • Windows 10 support and migration
  • Mobile device lifecycle management
  • Active Directory
  • Notebook staging
  • Software management
Mar 2022 - Dec 2022
10 months
Frankfurt, Germany

IT – Support 1st & 2nd Level

FES

Expertise details
Position Summary
IT – Support 1st & 2nd Level at FES
Industries
Information Technology
Business Areas
Information Technology
  • Documentation and inventory
  • Data management
  • Ticket processing
  • Software installations and distributions
  • Software licensing
  • Software migration
  • Remote and onsite support
  • Windows 10 support and migration
  • Mobile device lifecycle management
  • Active Directory
  • Notebook staging
  • Software management
Mar 2020 - Nov 2021
1 year 9 months
Frankfurt, Germany

IT & Printer Support

Helaba

Expertise details
Position Summary
IT & Printer Support at Helaba
Industries
Banking and Finance
Business Areas
Customer Service
Information Technology
  • Documentation and inventory
  • Data management
  • Ticket handling
  • Software installations and distribution
  • Phone support
  • Remote and on-site support
  • Windows 10 support and migration
  • Printer maintenance and setup
  • Network printer setup
  • Troubleshooting of existing IT systems
May 2019 - Dec 2019
8 months
Marburg, Germany

IT – Support & Windows 10 Migration

GSK Marburg

Expertise details
Position Summary
IT – Support & Windows 10 Migration at GSK Marburg
Industries
Pharmaceutical
Business Areas
Information Technology
  • Team leadership
  • Documentation and inventory
  • Data management
  • Ticket handling
  • Software installations and distribution
  • Phone support
  • Remote and on-site support
  • Windows 10 support and migration
  • Troubleshooting of existing IT systems
  • Windows 10 migration
  • Troubleshooting
Oct 2018 - Feb 2019
5 months
Frankfurt, Germany
On-site

On-Site-Support

IT-Systemhaus Frankfurt

Expertise details
Position Summary
On-Site-Support at IT-Systemhaus Frankfurt
Industries
Information Technology
Business Areas
Customer Service
Information Technology
  • Setup and teardown of IT equipment
  • Ticket handling
  • Hardware rollouts
  • Mobile device replacement
Jun 2018 - Sep 2019
1 year 4 months
Frankfurt, Germany

IT-Rollout

DZ Bank Frankfurt

Expertise details
Position Summary
IT-Rollout at DZ Bank Frankfurt
Industries
Banking and Finance
Business Areas
Information Technology
  • Setup and teardown of IT equipment
  • User support
  • Troubleshooting
  • Post-rollout follow-up
  • Lifecycle management of end devices

Industry Experience

See where this freelancer has spent most of their professional time.

Experienced in Banking and Finance, Automotive, Information Technology, Aerospace and Defense, and Pharmaceutical.

Banking and Finance
Automotive
Information Technology
Aerospace and Defense
Pharmaceutical
Profile match chart

Business Area Experience

See which departments and functions this freelancer has contributed to most.

Experienced in Information Technology and Customer Service.

Information Technology
Customer Service
Profile match chart

Skills

  • Databases 75%

  • Software Management 75%

  • Network Technology 100%

  • Printers 100%

  • Active Directory 75%

  • Outlook 100%

  • Linux 50%

  • Cloud Technology 50%

  • Apple Ios 100%

  • Windows 100%

  • Project Management 75%

  • Programming 50%

  • Server Configuration 75%

  • Itil 100%

  • Ms-office 100%

  • Resilient, Communicative, Determined And A Team Player

Languages

German
Native
Turkish
Native
English
Advanced

Education

Aug 2016 - Jun 2017

IKS Intercultural School Rhein-Main

University of Applied Sciences entrance qualification, Business and Administration · Business and Administration · Germany

Aug 2010 - Jun 2013

Werner-von-Siemens-Schule

State-certified Information Technology Assistant · Information Technology Assistant · Gransee, Germany

Certifications & licenses

Cisco Certified Network Associate

Cisco

Statistics

Experience

Total positions 9
Experience in Banking and Finance 3.5 y
Avg length 10 m
Longest experience 1 y 8 m

Global Experience

Countries worked in 1 (Germany)
Primary country Germany

Expertise

Recent roles IT – Support 1st & 2nd Level, IT & Printer Support, IT – Support & Windows 10 Migration
Main industries Banking and Finance, Automotive, Information Technology
Main business areas Information Technology, Customer Service

Qualifications

Certifications earned 1

Profile

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Enes based?

Enes is based in Frankfurt am Main, Germany and can operate in on-site, hybrid, and remote work models.

What languages does Enes speak?

Enes speaks the following languages: German (Native), Turkish (Native), English (Advanced).

How many years of experience does Enes have?

Enes has at least 7 years of experience. During this time, Enes has worked in at least 5 different roles and for 8 different companies. The average length of individual experience is 1 year and 9 months. Note that Enes may not have shared all experience and actually has more experience.

What roles would Enes be best suited for?

Based on recent experience, Enes would be well-suited for roles such as: IT – Support 1st & 2nd Level, IT & Printer Support, IT – Support & Windows 10 Migration.

What is Enes's latest experience?

Enes's most recent position is IT – Support 1st & 2nd Level at Jost Werke.

What companies has Enes worked for in recent years?

In recent years, Enes has worked for Jost Werke, ZDF, Helaba, Lufthansa LAC, and FES.

Which industries is Enes most experienced in?

Enes is most experienced in industries like Banking and Finance, Automotive, and Information Technology. Enes also has some experience in Pharmaceutical and Aerospace and Defense.

Which business areas is Enes most experienced in?

Enes is most experienced in business areas like Information Technology and Customer Service.

Which industries has Enes worked in recently?

Enes has recently worked in industries like Banking and Finance, Automotive, and Information Technology.

Which business areas has Enes worked in recently?

Enes has recently worked in business areas like Information Technology and Customer Service.

What is Enes's education?

Enes attended IKS Intercultural School Rhein-Main for Business and Administration.

Does Enes have any certificates?

Enes has 1 certificate: Cisco Certified Network Associate.

What is the availability of Enes?

Enes will be available full-time from March 2026.

What is the rate of Enes?

Enes's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.

How to hire Enes?

To hire Enes, click the Meet button on the profile to request a meeting and discuss your project needs.

Average rates for similar positions

Rates are based on recent contracts and do not include FRATCH margin.

1200
900
600
300
Rate comparison chart
Market avg: 928-1088 €
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.