Jean-Louis Tsalefac - Area Manager - Aftersales Operations

Q: Where is Jean-Louis based?

Jean-Louis is based in Ansbach, Germany and can operate in on-site , hybrid , and remote work models.

Q: What languages does Jean-Louis speak?

Jean-Louis speaks the following languages: French (Native), English (Advanced), Italian (Advanced), Portuguese (Advanced), Spanish (Intermediate) .

Q: How many years of experience does Jean-Louis have?

Jean-Louis has at least 12 years of experience. During this time, Jean-Louis has worked in at least 9 different roles and for 9 different companies . The average length of individual experience is 1 year and 4 months . Note that Jean-Louis may not have shared all experience and actually has more experience.

Q: What is Jean-Louis's latest experience?

Jean-Louis's most recent position is Area Manager - Aftersales Operations at E80 Group .

Q: What companies has Jean-Louis worked for in recent years?

In recent years, Jean-Louis has worked for E80 Group , ABB Group , and UL International France .

Q: Which industries is Jean-Louis most experienced in?

Jean-Louis is most experienced in industries like Manufacturing , Professional Services , and Automotive . Jean-Louis also has some experience in Energy , Information Technology , and Media and Entertainment .

Q: Which business areas is Jean-Louis most experienced in?

Jean-Louis is most experienced in business areas like Operations , Sales , and Quality Assurance . Jean-Louis also has some experience in Customer Service , Product Development , and Information Technology .

Q: Which industries has Jean-Louis worked in recently?

Jean-Louis has recently worked in industries like Professional Services , Manufacturing , and Automotive .

Q: Which business areas has Jean-Louis worked in recently?

Jean-Louis has recently worked in business areas like Sales , Quality Assurance , and Customer Service .

Recommended expert

Ansbach, Germany

Experience

Jul 2022 - Present

3 years 9 months

France

Area Manager - Aftersales Operations

E80 Group

Development and quotation of technical solutions
Design of high-performance solutions
Management of aftersales operations, teams and budget
Documentation revision

Nov 2021 - Jul 2022

9 months

Vichy, France

Hub Technical Manager - Aftersales Operations - Key Account Manager

ABB Group

Management of aftersales operations, teams and budget
Support customer and internal departments in the swift resolution of product and system related issues

Nov 2016 - Oct 2021

5 years

Saint-Aubin, France

Certification Engineer and Business Development

UL International France

Certification of appliances
Development of the French market

Oct 2015 - Nov 2016

1 year 2 months

Ossona, Italy

Field Service Engineer

Comat Filtration Technologies & Systems

Machinery calibration & testing
Diagnosis & repair
Automation PLC Siemens S7 programming
Redaction of maintenance procedures & protocols
Machine commissioning at client site
After sales maintenance interventions
Technical assistance
Redaction of check-up protocols

Mar 2015 - Aug 2015

6 months

Goiana, Brazil

Industrial Maintenance - Process Engineering

Magneti Marelli Spa - Fiat Chrysler Automotive

Study and formulation of a new bubble for the recording of intervention to failure with analysis of root cause (breakdown analysis)
Definition of a computer system for the collection and classification of the stops
Evaluation of plant performance and maintenance activities with the extrapolation of TBF parameters, MTTR, TBR, MTBR, part of the plant for the duration and frequency event
Definition of maintenance KPIs

May 2013 - Jun 2013

2 months

Recife, Brazil

IT Assistant - Internship

HBS (Host Broadcasting Services)

Assist with supervising and implementing technical requirements
Coordinate the technical setup of all general technical facilities
Handle technical operations for multilateral and unilateral broadcast production/services
Coordinate and connect venue technical facilities, such as big screens, CATV, and PA systems
Coordinate cable pathway installations and maintain the venue's technical drawing library

Feb 2013 - Mar 2013

2 months

Italy

Laboratory Manager

Politecnico di Torino

Manage proxy settings through the web
Monitor computers via multiple ping tests

Apr 2012 - Jun 2012

3 months

Verrès, Italy

Industrial Maintenance - Internship

Brabant Alucast Italy

Research and design a new bubble to record interventions until failure, including root cause analysis (breakdown analysis)
Define a computer system to collect and classify stoppages
Evaluate plant performance and maintenance activities by extrapolating parameters such as TBF, MTTR, TBR, and MTBR for different parts of the plant in terms of event duration and frequency
Define maintenance KPIs

Sep 2006 - May 2007

9 months

Yaoundé, Cameroon

Hardware and Software Maintenance Technician

ISSC (International Software Systems of Cameroon)

Diagnose and repair hardware and software failures

Industry Experience

See where this freelancer has spent most of their professional time.

Experienced in Manufacturing, Professional Services, Automotive, Energy, and Information Technology.

Manufacturing

Professional Services

Automotive

Energy

Information Technology

Business Area Experience

See which departments and functions this freelancer has contributed to most.

Experienced in Operations, Customer Service, Sales, Quality Assurance, Product Development, and Information Technology.

Operations

Customer Service

Sales

Quality Assurance

Product Development

Information Technology

Summary

I bring extensive experience in aftersales operations, technical solutions and maintenance management across various industries. Over the years, I have designed high-performance solutions, managed teams and budgets, and offered effective support to resolve product and system issues. My background in mechatronics and project management has given me a strong technical foundation coupled with business insight.

I have continuously delivered value by ensuring efficient operations and successfully driving market development and performance improvement. My practical know-how in certification, calibration and process engineering makes me a reliable and focused specialist in achieving operational excellence.

Skills

Programming: C, C#, C++, Vb Excel, Nxc, Arduino, Vhdl, Plc Siemens, Matlab/simulink, Fortran 77, Python Basics, Kollmorgen Basic
Cad: Solidworks, Autocad, Peps
Office: Office Package, Latex, Linux, Mac
Automatics: Automatic Controls, Robotics, Plc, Industrial Computer Sciences And Field Network, Real Time Operating Systems, Automatic Control Technology, Digital Control Technologies And Architecture, Automated Guided Vehicle (Agv) Architecture
Interests: Scientific Reviews, Technologies, Running, Football, Music, Traveling To Appreciate Other Cultures And Lifestyles And Discover The World And Its Curiosities
Culture: Good Worldwide Culture
Communication: Good Communication Skills Gained Through Experiences And Teamwork

Languages

French

Native

English

Advanced

Italian

Advanced

Portuguese

Advanced

Spanish

Intermediate

Education

Oct 2015 - Jun 2016

CEDEPE Business School - Laureate International Universities

MBA, Management of Automotive Projects · Management of Automotive Projects · Recife, Brazil

Oct 2012 - Jun 2015

Politecnico di Torino

Master in Mechatronics · Mechatronics · Italy

Oct 2012 - Jun 2015

Universidade Federale de Pernambuco

Master in computational Mechanics and Mechanical Projects · Computational Mechanics and Mechanical Projects · Recife, Brazil

...and 1 more

Certifications & licenses

Mechatronics Chartered Engineer

Statistics

Experience

Total positions 9

Experience in Manufacturing 5.5 y

Avg length 1 y 4 m

Longest experience 4 y 11 m

Global Experience

Countries worked in 4 (France, Italy, Brazil, Cameroon)

Primary country France

Expertise

Recent roles Area Manager - Aftersales Operations, Hub Technical Manager - Aftersales Operations - Key Account Manager, Certification Engineer and Business Development

Main industries Manufacturing, Professional Services, Automotive

Main business areas Operations, Customer Service, Sales

Qualifications

Highest degree Master

Certifications earned 1

Profile

Created

October 2025

Last Update

March 2026

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Jean-Louis based?

Jean-Louis is based in Ansbach, Germany and can operate in on-site, hybrid, and remote work models.

What languages does Jean-Louis speak?

Jean-Louis speaks the following languages: French (Native), English (Advanced), Italian (Advanced), Portuguese (Advanced), Spanish (Intermediate).

How many years of experience does Jean-Louis have?

Jean-Louis has at least 12 years of experience. During this time, Jean-Louis has worked in at least 9 different roles and for 9 different companies. The average length of individual experience is 1 year and 4 months. Note that Jean-Louis may not have shared all experience and actually has more experience.

What roles would Jean-Louis be best suited for?

Based on recent experience, Jean-Louis would be well-suited for roles such as: Area Manager - Aftersales Operations, Hub Technical Manager - Aftersales Operations - Key Account Manager, Certification Engineer and Business Development.

What is Jean-Louis's latest experience?

Jean-Louis's most recent position is Area Manager - Aftersales Operations at E80 Group.

What companies has Jean-Louis worked for in recent years?

In recent years, Jean-Louis has worked for E80 Group, ABB Group, and UL International France.

Which industries is Jean-Louis most experienced in?

Jean-Louis is most experienced in industries like Manufacturing, Professional Services, and Automotive. Jean-Louis also has some experience in Energy, Information Technology, and Media and Entertainment.

Which business areas is Jean-Louis most experienced in?

Jean-Louis is most experienced in business areas like Operations, Sales, and Quality Assurance. Jean-Louis also has some experience in Customer Service, Product Development, and Information Technology.

Which industries has Jean-Louis worked in recently?

Jean-Louis has recently worked in industries like Professional Services, Manufacturing, and Automotive.

Which business areas has Jean-Louis worked in recently?

Jean-Louis has recently worked in business areas like Sales, Quality Assurance, and Customer Service.

What is Jean-Louis's education?

Jean-Louis holds a Master in Management of Automotive Projects from CEDEPE Business School - Laureate International Universities, a Master in Mechatronics from Politecnico di Torino, a Master in Computational Mechanics and Mechanical Projects from Universidade Federale de Pernambuco and a Bachelor in Mechatronics Engineering from Politecnico di Torino.

Does Jean-Louis have any certificates?

Jean-Louis has 1 certificate: Mechatronics Chartered Engineer.

What is the availability of Jean-Louis?

Jean-Louis is immediately available full-time for suitable projects.

What is the rate of Jean-Louis?

Jean-Louis's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.