Recommended expert
Armin Beuth-Wimmer
Interim Manager
Experience
Jul 2025 - Present
9 monthsInterim Manager
Self-employed
Sep 2023 - Jun 2025
1 year 10 monthsHead of Service & Technical Support
RCT Power GmbH
Position Summary
Head of Service & Technical Support at RCT Power GmbH
Industries
Energy
Business Areas
Customer Service
Operations
Project Management
- Worldwide service commissioning and maintenance for energy storage / emergency power supply of PV systems
- Sales, operational and strategic alignment
- Disciplinary and professional personnel and budget responsibility
- Ensuring process quality of commissioning, maintenance, repair, spare parts handling
- Building and optimizing the service organization
- Project management
- Acquisition of services, products and training
- Contract drafting and agreements for external service providers and suppliers
- Organization of product training for customers and external service providers
- Identification and evaluation of customer requirements and market information for after sales strategies
- Compliance with and shaping of SLA agreements
Apr 2023 - Sep 2023
6 monthsHead of International Service
ENGIE Refrigeration GmbH
Position Summary
Head of International Service at ENGIE Refrigeration GmbH
Industries
Energy
Manufacturing
Business Areas
Operations
Project Management
- Worldwide service commissioning and maintenance for refrigeration technology / cooling machines
- Sales, operational and strategic alignment
- Disciplinary and professional personnel and budget responsibility
- Ensuring process quality of commissioning, maintenance, repair, spare parts handling
- Building and optimizing the service organization
- Quotation preparation
- Technical documentation
- Project management
- Acquisition of services, products and training
- Contract drafting and agreements for external service providers and suppliers
- Organization of product training for customers and external service providers
- Identification and evaluation of customer requirements and market information for after sales strategies
- Compliance with and shaping of SLA agreements
Oct 2019 - Mar 2023
3 years 6 monthsHead of After Sales Service in the DACH region
GOHL-KTK GmbH
Position Summary
Head of After Sales Service in the DACH region at GOHL-KTK GmbH
Industries
Manufacturing
Business Areas
Operations
Project Management
Quality Assurance
- Service commissioning and maintenance for cooling tower systems
- Sales, operational and strategic alignment
- Ensuring process quality of commissioning, maintenance, repair, spare parts handling
- Disciplinary and professional personnel and budget responsibility
- Building and optimizing the service organization
- Quotation preparation
- Technical documentation
- Project management
- Acquisition of services, products and training
- Contract drafting and agreements for external service providers and suppliers
- Identification and evaluation of customer requirements and market information for after sales strategies
- Compliance with and shaping of SLA agreements
- KPI implementation with appropriate reporting
Nov 2012 - Sep 2019
6 years 11 monthsHead of After Sales Service in Substation Automation
ABB AG
Position Summary
Head of After Sales Service in Substation Automation at ABB AG
Industries
Energy
Manufacturing
Business Areas
Customer Service
Operations
Project Management
- Sales, operational and strategic alignment
- Ensuring process quality of maintenance, repair, spare parts handling
- Disciplinary and professional personnel and budget responsibility
- Building and optimizing the service organization
- Quotation preparation
- Technical documentation
- Project management
- Acquisition of services, products and training
- Contract drafting and agreements for external service providers and suppliers
- Identification and evaluation of customer requirements and market information for after sales strategies
- Compliance with and shaping of SLA agreements
- Participation in domestic and international fairs and exhibitions
- Special tasks: plant contracts in procurement; HR recruitment concept; export control for specific areas; representation of ABB AG in Germany
Oct 2009 - Oct 2012
3 years 1 monthHead of Service and Project Management in Metrology for the Photovoltaic Industry
GP Solar GmbH
Position Summary
Head of Service and Project Management in Metrology for the Photovoltaic Industry at GP Solar GmbH
Industries
Energy
Business Areas
Operations
Project Management
- Commercial, operational and strategic alignment of a worldwide service team
- Ensuring process quality of maintenance, repair, spare parts handling and calibration
- Disciplinary and technical responsibility for staff and budgets
- Establishment and optimization of the global service organization
- Technical documentation
- Project management
- Acquisition of services and service training
- Contract design and agreements for external service providers and suppliers
- Participation in domestic and international trade shows and exhibitions
- Export control
Jun 2009 - Sep 2009
4 monthsInterim Manager Service / Customer Service / After Sales
KomSiNet GmbH & Co. KG
Position Summary
Interim Manager Service / Customer Service / After Sales at KomSiNet GmbH & Co. KG
Industries
Information Technology
Business Areas
Customer Service
Operations
Quality Assurance
- Implementation of suitable quality management reporting, ticket system, complaint management and CRM tool
- Improvement of the service structure, process design and reporting
- Commercial After Sales, operational and strategic alignment
- Creation of a customer satisfaction analysis
- Definition of target agreements for employees
- Recruitment of skilled personnel according to requirements
- Contract design and agreements for external service providers and suppliers
Feb 2007 - May 2009
2 years 4 monthsHead of Metrology Customer Service for the High-Voltage Sector
Baur Prüf- und Messtechnik GmbH
Position Summary
Head of Metrology Customer Service for the High-Voltage Sector at Baur Prüf- und Messtechnik GmbH
Industries
Energy
Manufacturing
Business Areas
Customer Service
Operations
Quality Assurance
- Commercial, operational and strategic alignment of a globally active customer service
- Ensuring process quality of maintenance, repair, spare parts handling and calibration
- Disciplinary and technical responsibility for staff and budgets
- Implementation of 1st/2nd/3rd level support and ticket system for incident history
- Acquisition of services and service training
- Contract agreements with suppliers and global sales representatives
- Coordination of suppliers
- Participation in domestic and international trade shows and exhibitions
Feb 2006 - Jan 2007
1 yearTransfer Company for Professional Reorientation
Siemens AG
Position Summary
Transfer Company for Professional Reorientation at Siemens AG
Industries
Manufacturing
Business Areas
Human Resources
Oct 2004 - Jan 2006
1 year 4 monthsHead of Service Function in the Banking Sector at the Frankfurt/M. Location
Siemens Telekommunikations Service GmbH & Co. OHG
Position Summary
Head of Service Function in the Banking Sector at the Frankfurt/M. Location at Siemens Telekommunikations Service GmbH & Co. OHG
Industries
Banking and Finance
Telecommunication
Business Areas
Customer Service
Operations
Sales
- Responsible for the commissioning department in system and product business
- Disciplinary and technical responsibility for staff and budgets
- Involvement in socially responsible restructuring
- Acquisition of services
- Temporary staffing for installation and maintenance
- Escalation and complaint management
- Support of key accounts
- Preparation of offers and monthly forecast for sales and order intake
- Implementation of agreed business objectives and quality improvements with partners from sales, development and production
Oct 2003 - Sep 2004
1 yearHead of Order Management and Processes Central Region
Siemens Telekommunikations Service GmbH & Co. OHG
Position Summary
Head of Order Management and Processes Central Region at Siemens Telekommunikations Service GmbH & Co. OHG
Industries
Telecommunication
Business Areas
Customer Service
Operations
Procurement
- Responsible for the entire order processing in system and product business
- Disciplinary and professional responsibility for personnel and budgets
- Cost-effective and on-time scheduling
- Implementation and optimization of processes
- Adapting processes to market requirements
- Performance improvement through shorter lead times
- Providing service manuals and documentation
- Procuring services including contract agreements
- Creating internal service guidelines and notices
- Analyzing customer satisfaction and defining action plans
Oct 2001 - Sep 2003
2 yearsAssembly Manager Frankfurt/M. and Darmstadt
Siemens Telekommunikations Service GmbH & Co. OHG
Position Summary
Assembly Manager Frankfurt/M. and Darmstadt at Siemens Telekommunikations Service GmbH & Co. OHG
Industries
Telecommunication
Business Areas
Human Resources
Operations
- Responsible for the commissioning department in system and product business
- Disciplinary and professional responsibility for personnel and budgets
- Building an assembly team for carrier sales
- Commissioning and on-site training for customers
- Qualifying assigned employees
- Socially responsible restructuring
- Negotiations and development discussions with customers, representatives and distributors
Apr 2000 - Sep 2001
1 year 6 monthsHead of Service for Wetzlar and Fulda
Siemens AG
Position Summary
Head of Service for Wetzlar and Fulda at Siemens AG
Industries
Manufacturing
Business Areas
Business Intelligence
Customer Service
Sales
- Responsible for all service and maintenance in system and product business
- Disciplinary and professional responsibility for personnel and budgets
- Achieving successful business results in the pilot phase alongside a responsible executive
- Acting as deputy head of sales
- Collecting and analyzing market data on competitor activities
- Preparing quotes
Jan 2000 - Mar 2000
3 monthsProject Manager for System Business with Top Banking Clients
Siemens AG
Position Summary
Project Manager for System Business with Top Banking Clients at Siemens AG
Industries
Banking and Finance
Business Areas
Information Technology
Project Management
- Responsible project manager in system business for top banking clients
- Drafting an international service framework agreement with central remote handling, involving all Siemens AG country subsidiaries
- Bringing international experience into the project
Sep 1997 - Jan 2000
2 years 5 monthsHead of Service Region Saxony (Chemnitz and Dresden)
Siemens AG
Position Summary
Head of Service Region Saxony (Chemnitz and Dresden) at Siemens AG
Industries
Manufacturing
Business Areas
Customer Service
Operations
- Responsible for service and maintenance in system business
- Disciplinary and professional responsibility for personnel and budgets
- Socially responsible restructuring
- Sustainable customer retention
- Acquiring service contracts
- Contracting with subcontractors
- Asset management
- Managing key accounts
Feb 1991 - Aug 1997
6 years 7 monthsProject Manager and Product Specialist for Trading / Executive System
Siemens AG
Position Summary
Project Manager and Product Specialist for Trading / Executive System at Siemens AG
Industries
Information Technology
Business Areas
Customer Service
Operations
Project Management
- Global deployment in Asia, South America, North America, the Middle East, South Africa, and Europe
- Set up a service structure and spare parts supply
- Built an intercultural network
- Created service documentation
- User and service trainings
- Technical support
- Crisis management
- Sustainable customer retention during product launch
- Excellent crisis management using global resources
Jan 1982 - Dec 1991
10 yearsSystems Specialist and Service Technician
Siemens AG
Position Summary
Systems Specialist and Service Technician at Siemens AG
Industries
Telecommunication
Business Areas
Operations
- Maintenance and troubleshooting processes of telecommunication systems
Jan 1981 - Dec 1982
2 yearsElectrical Assembler in workshop operations
Siemens AG
Position Summary
Electrical Assembler in workshop operations at Siemens AG
Industries
Manufacturing
Business Areas
Operations
Industry Experience
See where this freelancer has spent most of their professional time.
Experienced in Manufacturing, Energy, Telecommunication, Information Technology, and Banking and Finance.
Manufacturing
Energy
Telecommunication
Information Technology
Banking and Finance
Business Area Experience
See which departments and functions this freelancer has contributed to most.
Experienced in Operations, Customer Service, Project Management, Quality Assurance, Human Resources, and Sales.
Operations
Customer Service
Project Management
Quality Assurance
Human Resources
Sales
Skills
- Over Several Years In A Leadership Role With Professional And Disciplinary Responsibility (Up To 50 Employees, Direct Reporting And €40m P.a.)
- Planning And Organizational Skills
- Result-oriented Work Style
- Versatile
- Quality Management
- Certified As Internal Auditor
- Experience In Financial And Investment Planning, Streamlining And Efficiency Improvements, Profitability Analysis
- Broad Knowledge In Customer Service, After Sales, Service Processes And Service Acquisition
- Entrepreneurial Mindset
- Global Service Experience Through Assignments Abroad, E.g. 8 Months In The Usa And Building An International Customer Service And Support Structure In Asia
- Experience With Erp Systems (Baan, Sap)
- Project Management
- Export Control
- Contract Drafting, Purchasing With Suppliers And Service Providers
- Procurement / Plant Contracts
Languages
German
AdvancedEnglish
AdvancedEducation
Oct 1979 - Jun 1981
Siemens AG
Apprenticeship with qualification as telecommunications electronics technician · Frankfurt, Germany
Oct 1977 - Jun 1979
Siemens AG
Apprenticeship with qualification as telecommunications installer · Frankfurt, Germany
Oct 1971 - Jun 1977
Eduard Spranger School
Intermediate school leaving certificate · Secondary school · Frankfurt, Germany
Certifications & licenses
Legal and substantive structuring of maintenance contracts
ERP LN basics
Berlitz English intensive course in Dublin
Proof of competence audit according to DIN ISO 19011
Quality management representative certificate DIN EN ISO 9000:2000 ff
Leadership culture, Siemens as a corporate citizen
Increasing effectiveness in management
Business management processes
Successful service business management
Business management processes and controlling
Project management
Internal auditor
Statistics
Experience
Total positions 18
Experience in Manufacturing 20 y
Avg length 2 y 7 m
Longest experience 9 y 11 m
Expertise
Recent roles Interim Manager, Head of Service & Technical Support, Head of International Service
Main industries Manufacturing, Energy, Telecommunication
Main business areas Operations, Customer Service, Project Management
Qualifications
Certifications earned 12
Profile
Created
Last Update
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Frequently asked questions
Do you have questions? Here you can find further information.
Where is Armin based?
Armin is based in Baden-Baden, Germany and can operate in on-site, hybrid, and remote work models.
What languages does Armin speak?
Armin speaks the following languages: German (Advanced), English (Advanced).
How many years of experience does Armin have?
Armin has at least 45 years of experience. During this time, Armin has worked in at least 18 different roles and for 10 different companies. The average length of individual experience is 3 years and 6 months. Note that Armin may not have shared all experience and actually has more experience.
What roles would Armin be best suited for?
Based on recent experience, Armin would be well-suited for roles such as: Interim Manager, Head of Service & Technical Support, Head of International Service.
What is Armin's latest experience?
Armin's most recent position is Interim Manager at Self-employed.
What companies has Armin worked for in recent years?
In recent years, Armin has worked for Self-employed, RCT Power GmbH, ENGIE Refrigeration GmbH, and GOHL-KTK GmbH.
Which industries is Armin most experienced in?
Armin is most experienced in industries like Manufacturing, Energy, and Telecommunication. Armin also has some experience in Information Technology and Banking and Finance.
Which business areas is Armin most experienced in?
Armin is most experienced in business areas like Operations, Customer Service, and Project Management. Armin also has some experience in Quality Assurance, Human Resources, and Sales.
Which industries has Armin worked in recently?
Armin has recently worked in industries like Manufacturing and Energy.
Which business areas has Armin worked in recently?
Armin has recently worked in business areas like Operations, Project Management, and Quality Assurance.
What is Armin's education?
Armin attended Siemens AG for Apprenticeship with qualification as telecommunications electronics technician.
Does Armin have any certificates?
Armin has 12 certificates. Among them, these include: Legal and substantive structuring of maintenance contracts, ERP LN basics, and Berlitz English intensive course in Dublin.
What is the availability of Armin?
Armin is immediately available full-time for suitable projects.
What is the rate of Armin?
Armin's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.
How to hire Armin?
To hire Armin, click the Meet button on the profile to request a meeting and discuss your project needs.
Average rates for similar positions
Rates are based on recent contracts and do not include FRATCH margin.
1200
900
600
300
Market avg: 920-1080 €
Market avg: 920-1080 €
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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