Recommended expert
Armin Beuth-Wimmer - Interim Manager
Experience
Jul 2025 - Present
9 monthsInterim Manager
Self-employed
Sep 2023 - Jun 2025
1 year 10 monthsHead of Service & Technical Support
RCT Power GmbH
Position Summary
Head of Service & Technical Support at RCT Power GmbH
Industries
Energy
Business Areas
Customer Service
Operations
Project Management
- Global service start-ups and maintenance for energy storage systems / backup power supplies for PV systems
- Commercial, operational, and strategic alignment
- Disciplinary and technical personnel and budget responsibility
- Ensuring process quality for commissioning, maintenance, repair, and spare parts management
- Building and optimizing the service organization
- Project management
- Acquisition of services, products, and training
- Contract drafting and agreements for external service providers and suppliers
- Organizing product training for customers and external service providers
- Identifying and analyzing customer requirements and market information for after-sales strategies
- Compliance with and design of SLA agreements
Apr 2023 - Sep 2023
6 monthsHead of International Service
ENGIE Refrigeration GmbH
Position Summary
Head of International Service at ENGIE Refrigeration GmbH
Industries
Energy
Manufacturing
Business Areas
Operations
Project Management
- Global service start-ups and maintenance for refrigeration technology / chillers
- Commercial, operational, and strategic alignment
- Disciplinary and technical personnel and budget responsibility
- Ensuring process quality for commissioning, maintenance, repair, and spare parts management
- Building and optimizing the service organization
- Quote preparation
- Technical documentation
- Project management
- Acquisition of services, products, and training
- Contract drafting and agreements for external service providers and suppliers
- Organizing product training for customers and external service providers
- Identifying and analyzing customer requirements and market information for after-sales strategies
- Compliance with and design of SLA agreements
Oct 2019 - Mar 2023
3 years 6 monthsHead of After Sales Service in DACH region
GOHL-KTK GmbH
Position Summary
Head of After Sales Service in DACH region at GOHL-KTK GmbH
Industries
Manufacturing
Business Areas
Operations
Project Management
Quality Assurance
- Service startup and maintenance for cooling tower systems
- Commercial, operational, and strategic alignment
- Ensuring process quality for commissioning, maintenance, repair, and spare parts management
- Disciplinary and technical personnel and budget responsibility
- Building and optimizing the service organization
- Quote preparation
- Technical documentation
- Project management
- Acquisition of services, products, and training
- Contract drafting and agreements for external service providers and suppliers
- Identifying and analyzing customer requirements and market information for after-sales strategies
- Compliance with and design of SLA agreements
- KPI implementation with appropriate reporting
Nov 2012 - Sep 2019
6 years 11 monthsHead of After Sales Service in Substation Automation
ABB AG
Position Summary
Head of After Sales Service in Substation Automation at ABB AG
Industries
Energy
Manufacturing
Business Areas
Customer Service
Operations
Project Management
- Commercial, operational, and strategic alignment
- Ensuring process quality for maintenance, repair, and spare parts management
- Disciplinary and technical personnel and budget responsibility
- Building and optimizing the service organization
- Quote preparation
- Technical documentation
- Project management
- Acquisition of services, products, and training
- Contract drafting and agreements for external service providers and suppliers
- Identifying and analyzing customer requirements and market information for after-sales strategies
- Compliance with and design of SLA agreements
- Participation in national and international trade shows and exhibitions
- Special tasks: factory contracts for procurement, HR staffing concept, export control for specific areas, representation of ABB AG in Germany
Oct 2009 - Oct 2012
3 years 1 monthHead of Service and Project Management for Measurement Technology in the Photovoltaic Industry
GP Solar GmbH
Position Summary
Head of Service and Project Management for Measurement Technology in the Photovoltaic Industry at GP Solar GmbH
Industries
Energy
Business Areas
Operations
Project Management
- Commercial, operational, and strategic management of a global service team
- Ensuring process quality for maintenance, repair, spare parts handling, and calibration
- Disciplinary and technical personnel and budget responsibility
- Establishing and optimizing the global service organization
- Technical documentation
- Project management
- Acquisition of services and service training
- Contract drafting and agreements for external service providers and suppliers
- Attending domestic and international trade shows and exhibitions
- Export control
Jun 2009 - Sep 2009
4 monthsInterim Manager Service / Customer Service / After Sales
KomSiNet GmbH & Co. KG
Position Summary
Interim Manager Service / Customer Service / After Sales at KomSiNet GmbH & Co. KG
Industries
Information Technology
Business Areas
Customer Service
Operations
Quality Assurance
- Implementation of suitable QM reporting, ticketing system, complaint management, and CRM tool
- Improvement of service structure, process design, and reporting
- Commercial after-sales, operational, and strategic direction
- Creation of a customer satisfaction analysis
- Definition of target agreements for employees
- Recruitment of specialized personnel according to requirements
- Contract drafting and agreements for external service providers and suppliers
Feb 2007 - May 2009
2 years 4 monthsHead of Customer Service for Measurement Technology in High Voltage
Baur Prüf- und Messtechnik GmbH
Position Summary
Head of Customer Service for Measurement Technology in High Voltage at Baur Prüf- und Messtechnik GmbH
Industries
Energy
Manufacturing
Business Areas
Customer Service
Operations
Quality Assurance
- Commercial, operational, and strategic management of a global customer service
- Ensuring process quality for maintenance, repair, spare parts handling, and calibration
- Disciplinary and technical personnel and budget responsibility
- Implementation of 1st/2nd/3rd level support and a ticketing system for fault history
- Acquisition of services and service training
- Contract agreements with suppliers and global trade agencies
- Coordination of suppliers
- Participation in domestic and international trade shows and exhibitions
Feb 2006 - Jan 2007
1 yearTransfer company for professional reorientation
Siemens AG
Position Summary
Transfer company for professional reorientation at Siemens AG
Industries
Manufacturing
Business Areas
Human Resources
Oct 2004 - Jan 2006
1 year 4 monthsHead of Service Function in the Banking Environment at the Frankfurt/M. Site
Siemens Telekommunikations Service GmbH & Co. OHG
Position Summary
Head of Service Function in the Banking Environment at the Frankfurt/M. Site at Siemens Telekommunikations Service GmbH & Co. OHG
Industries
Banking and Finance
Telecommunication
Business Areas
Customer Service
Operations
Sales
- Responsible for the commissioning department in system and product business
- Disciplinary and technical personnel and budget responsibility
- Involvement in socially responsible restructuring
- Acquisition of services
- Temporary staffing for assembly and maintenance
- Escalation and complaint management
- Managing key accounts
- Preparation of quotes and monthly forecasts for sales and order intake
- Achieving agreed business goals and quality improvements with partners from sales, development, and production
Oct 2003 - Sep 2004
1 yearHead of Order Management and Processes, Central Region
Siemens Telekommunikations Service GmbH & Co. OHG
Position Summary
Head of Order Management and Processes, Central Region at Siemens Telekommunikations Service GmbH & Co. OHG
Industries
Telecommunication
Business Areas
Customer Service
Operations
Procurement
- Responsible for the entire order processing in the systems and product business
- Disciplinary and technical personnel and budget responsibility
- Economic and on-time scheduling
- Implementation and optimization of processes
- Adaptation of market-oriented processes
- Improved results through reduced throughput times
- Providing service manuals and documentation
- Purchasing services including contract agreements
- Drafting internal service policies and communications
- Analyzing customer satisfaction and deriving measures
Oct 2001 - Sep 2003
2 yearsAssembly Manager Frankfurt/M. and Darmstadt
Siemens Telekommunikations Service GmbH & Co. OHG
Position Summary
Assembly Manager Frankfurt/M. and Darmstadt at Siemens Telekommunikations Service GmbH & Co. OHG
Industries
Telecommunication
Business Areas
Human Resources
Operations
- Responsible for the commissioning department in the systems and product business
- Disciplinary and technical personnel and budget responsibility
- Building an assembly team for carrier sales
- Commissioning and training at customer sites
- Qualification of assigned staff
- Socially responsible restructuring
- Negotiations and development talks with customers, representatives, and distributors
Apr 2000 - Sep 2001
1 year 6 monthsHead of Service for Wetzlar and Fulda
Siemens AG
Position Summary
Head of Service for Wetzlar and Fulda at Siemens AG
Industries
Manufacturing
Business Areas
Business Intelligence
Customer Service
Sales
- Responsible for all service and maintenance in the systems and product business
- Disciplinary and technical personnel and budget responsibility
- Achieving successful business results during the pilot phase with a responsible manager
- Acting as Sales Manager's deputy
- Collecting and analyzing market data on competitor activities
- Preparing quotations
Jan 2000 - Mar 2000
3 monthsProject Manager for Systems Business with Top Banking Clients
Siemens AG
Position Summary
Project Manager for Systems Business with Top Banking Clients at Siemens AG
Industries
Banking and Finance
Business Areas
Information Technology
Project Management
- Lead project manager in systems business for key banking clients
- Developing an international service master agreement with centralized remote handling involving all Siemens AG country units
- Bringing international experience into the project
Sep 1997 - Jan 2000
2 years 5 monthsHead of Service, Saxony Region (Chemnitz and Dresden)
Siemens AG
Position Summary
Head of Service, Saxony Region (Chemnitz and Dresden) at Siemens AG
Industries
Manufacturing
Business Areas
Customer Service
Operations
- Responsible for service and maintenance in the systems business
- Disciplinary and technical personnel and budget responsibility
- Socially responsible restructuring
- Sustainable customer retention
- Acquisition of services
- Contract agreements with subcontractors
- Asset management
- Key account management
Feb 1991 - Aug 1997
6 years 7 monthsProject Manager and Product Specialist for Trading / Executive System
Siemens AG
Position Summary
Project Manager and Product Specialist for Trading / Executive System at Siemens AG
Industries
Information Technology
Business Areas
Customer Service
Operations
Project Management
- Worldwide deployment in Asia, South America, North America, the Middle East, South Africa, and Europe
- Established a service structure and spare parts supply
- Built an intercultural network
- Prepared service documentation
- Conducted user and service trainings
- Provided technical support
- Crisis management
- Ensured sustainable customer loyalty during market launch
- Excellent crisis management using global resources
Jan 1982 - Dec 1991
10 yearsSystems Specialist and Service Technician
Siemens AG
Position Summary
Systems Specialist and Service Technician at Siemens AG
Industries
Telecommunication
Business Areas
Operations
- Inspection and troubleshooting processes for telecommunication systems
Jan 1981 - Dec 1982
2 yearsElectrical Fitter in Workshop Operations
Siemens AG
Position Summary
Electrical Fitter in Workshop Operations at Siemens AG
Industries
Manufacturing
Business Areas
Operations
Industry Experience
See where this freelancer has spent most of their professional time.
Experienced in Manufacturing, Energy, Telecommunication, Information Technology, and Banking and Finance.
Manufacturing
Energy
Telecommunication
Information Technology
Banking and Finance
Business Area Experience
See which departments and functions this freelancer has contributed to most.
Experienced in Operations, Customer Service, Project Management, Quality Assurance, Human Resources, and Sales.
Operations
Customer Service
Project Management
Quality Assurance
Human Resources
Sales
Skills
- Several Years In A Management Role With Technical And Disciplinary Responsibility (Up To 50 Employees, Direct Report And €40m P.a.)
- Planning And Organizational Skills
- Results-oriented Work Style
- Versatile And Adaptable
- Quality Management
- Certified As An Internal Auditor
- Experience In Financial And Investment Planning, Rationalization And Efficiency Improvement, Cost-benefit Analysis
- Broad Knowledge In Customer Service, After Sales, Service Processes, And Acquisition Of Services
- Entrepreneurial Thinking
- Global Service Experience Through Foreign Assignments, E.g., 8 Months In The Usa And Building An International Customer Service And Support Structure In Asia
- Experience With Erp Systems (Baan, Sap)
- Project Management
- Export Control
- Contract Drafting, Purchasing With Suppliers And Service Providers
- Procurement / Plant Contracts
Languages
German
AdvancedEnglish
AdvancedEducation
Oct 1979 - Jun 1981
Siemens AG
Apprenticeship completed as a telecommunications electronics technician · Frankfurt, Germany
Oct 1977 - Jun 1979
Siemens AG
Apprenticeship completed as a telecommunications installer · Frankfurt, Germany
Oct 1971 - Jun 1977
Eduard Spranger School
Secondary school diploma · Secondary school (Realschule) · Frankfurt, Germany
Certifications & licenses
Legal and content design of maintenance contracts
ERP LN fundamentals
Berlitz Intensive English in Dublin
Audit competency certificate according to DIN ISO 19011
Quality management representative certificate DIN EN ISO 9000:2000 ff.
Leadership Culture, Siemens as Corporate Citizen
Increasing management effectiveness
Business processes
Successful service business management
Business processes and controlling
Project leadership
Internal auditor
Statistics
Experience
Total positions 18
Experience in Manufacturing 20 y
Avg length 2 y 7 m
Longest experience 9 y 11 m
Expertise
Recent roles Interim Manager, Head of Service & Technical Support, Head of International Service
Main industries Manufacturing, Energy, Telecommunication
Main business areas Operations, Customer Service, Project Management
Qualifications
Certifications earned 12
Profile
Created
Last Update
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Frequently asked questions
Do you have questions? Here you can find further information.
Where is Armin based?
Armin is based in Baden-Baden, Germany and can operate in on-site, hybrid, and remote work models.
What languages does Armin speak?
Armin speaks the following languages: German (Advanced), English (Advanced).
How many years of experience does Armin have?
Armin has at least 45 years of experience. During this time, Armin has worked in at least 18 different roles and for 10 different companies. The average length of individual experience is 3 years and 6 months. Note that Armin may not have shared all experience and actually has more experience.
What roles would Armin be best suited for?
Based on recent experience, Armin would be well-suited for roles such as: Interim Manager, Head of Service & Technical Support, Head of International Service.
What is Armin's latest experience?
Armin's most recent position is Interim Manager at Self-employed.
What companies has Armin worked for in recent years?
In recent years, Armin has worked for Self-employed, RCT Power GmbH, ENGIE Refrigeration GmbH, and GOHL-KTK GmbH.
Which industries is Armin most experienced in?
Armin is most experienced in industries like Manufacturing, Energy, and Telecommunication. Armin also has some experience in Information Technology and Banking and Finance.
Which business areas is Armin most experienced in?
Armin is most experienced in business areas like Operations, Customer Service, and Project Management. Armin also has some experience in Quality Assurance, Human Resources, and Sales.
Which industries has Armin worked in recently?
Armin has recently worked in industries like Manufacturing and Energy.
Which business areas has Armin worked in recently?
Armin has recently worked in business areas like Operations, Project Management, and Quality Assurance.
What is Armin's education?
Armin attended Siemens AG for Apprenticeship completed as a telecommunications electronics technician.
Does Armin have any certificates?
Armin has 12 certificates. Among them, these include: Legal and content design of maintenance contracts, ERP LN fundamentals, and Berlitz Intensive English in Dublin.
What is the availability of Armin?
Armin will be available full-time from April 2026.
What is the rate of Armin?
Armin's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.
How to hire Armin?
To hire Armin, click the Meet button on the profile to request a meeting and discuss your project needs.
Average rates for similar positions
Rates are based on recent contracts and do not include FRATCH margin.
1200
900
600
300
Market avg: 912-1072 €
Market avg: 912-1072 €
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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