Thorsten Katschke - Service Manager, Center...

Q: Where is Thorsten based?

Thorsten is based in Postbauer-Heng, Germany and can operate in on-site , hybrid , and remote work models.

Q: What languages does Thorsten speak?

Thorsten speaks the following languages: German (Native), English (Advanced) .

Q: How many years of experience does Thorsten have?

Thorsten has at least 32 years of experience. During this time, Thorsten has worked in at least 6 different roles and for 7 different companies . The average length of individual experience is 5 years and 7 months . Note that Thorsten may not have shared all experience and actually has more experience.

Q: What is Thorsten's latest experience?

Thorsten's most recent position is Service Manager, Center Director, Management Board Member at Autohaus Schreiner/Wöllenstein .

Q: What companies has Thorsten worked for in recent years?

In recent years, Thorsten has worked for Autohaus Schreiner/Wöllenstein and Südstern-Bölle AG & Co KG .

Q: Which industries is Thorsten most experienced in?

Thorsten is most experienced in industries like Automotive .

Q: Which business areas is Thorsten most experienced in?

Thorsten is most experienced in business areas like Operations , Logistics , and Quality Assurance . Thorsten also has some experience in Customer Service and Sales .

Q: Which industries has Thorsten worked in recently?

Thorsten has recently worked in industries like Automotive .

Q: Which business areas has Thorsten worked in recently?

Thorsten has recently worked in business areas like Operations , Logistics , and Quality Assurance .

Recommended expert

Postbauer-Heng, Germany

Experience

Jun 2021 - Nov 2021

6 months

Service Manager, Center Director, Management Board Member

Autohaus Schreiner/Wöllenstein

Process optimization in truck service

Mar 2002 - May 2021

19 years 3 months

Head of Service Division, Management Board Member

Südstern-Bölle AG & Co KG

Leading the service division (workshops, spare parts warehouse) across 7 branches
Management Board member since 02/2002
Quality Management representative since 04/2004
Responsible for the commercial rental services “Charterway” and “Van Rental” since 06/2006

Jan 2000 - Feb 2002

2 years 2 months

Service Manager, Authorized Officer

Autohaus Medele & Geier

Oct 1998 - Jan 2000

1 year 4 months

Service Manager

Autohaus Scheuerecker

May 1995 - Sep 1998

3 years 5 months

Dresden, Germany

Head of Customer Service

Daimler AG, Dresden

Apr 1992 - May 1995

3 years 2 months

Rottweil, Germany

Service Manager

Autohaus Geiselmann

Jan 1990 - Mar 1992

2 years 3 months

Trainee, Junior Management Program

Daimler AG, German Sales Organization

Industry Experience

See where this freelancer has spent most of their professional time.

Experienced in Automotive.

Automotive

Business Area Experience

See which departments and functions this freelancer has contributed to most.

Experienced in Operations, Logistics, Quality Assurance, Customer Service, and Sales.

Operations

Logistics

Quality Assurance

Customer Service

Sales

Skills

Management & Leadership

Member Of The Management Board At Südstern-bölle Ag & Co Kg
Responsible For Over 350 Employees At 7 Locations
Responsible For The Commercial Rental Services “Charterway” And “Van Rental” With Annual Revenue Responsibility Of €4.6 Million
Special Focus On Corporate Culture As Well As Creating And Maintaining Internal And External Trust
Departmental Controlling, Use Of Target Agreements And Relevant Key Figures
Optimization Of Processes And Structures In All Areas Of Responsibility To Improve Profitability And Achieve Continuous Successful Growth
Leadership And Management Of Various Acquisition Projects

Customer & Employee Focus

Continuous Creation And Maintenance Of Customer And Employee Satisfaction Through Various Measures And By Meeting Internal And Manufacturer Standards
Longstanding Quality Management Representative
Award For The Customer Satisfaction System “Daimler 5 Star Rating”
Implementation Of Digital Processes To Connect Customers, Operations And Vehicles
Hr Management: Recruiting, Training, Controlling Staff Of Various Qualifications At Different Locations
Workforce Planning Including Creation Of Shift Schedules And Development Of Compensation Systems

Sales & Technical

Many Years Of Leading The Service Division With A Focus On Passenger Car And Commercial Vehicle Workshops As Well As The Spare Parts Department At 7 Locations
Setting And Monitoring Budgets For The Respective Departments And Locations
Key Account Management, Conducting Purchasing Negotiations And Supplier Discussions
Completed Training, Among Others, In Automotive Technology And Mechanical Engineering
Strong Affinity For Commercial Vehicles, Construction Machinery And Automobiles In General

It Skills

Ms Office (Word, Excel)
Various Internal Systems And Databases In The Areas Of Inventory Management And Crm

Languages

German

Native

English

Advanced

Education

Oct 1984 - Jun 1988

Bochum University of Applied Sciences

Diploma Engineer in Mechanical Engineering · Mechanical Engineering · Bochum, Germany

Oct 1983 - Jun 1984

Gewerbliche Schulen Witten

Technical College Entrance Qualification · Witten, Germany

Oct 1980 - Jun 1983

Daimler AG, Niederlassung Dortmund

Automotive Mechanic · Automotive Mechanic · Dortmund, Germany

Certifications & licenses

Certified Manager

Mercedes AG Global Training

Business Economist GA

IHK Villingen-Schwenningen

Statistics

Experience

Total positions 7

Experience in Automotive 32 y

Avg length 4 y 6 m

Longest experience 19 y 2 m

Global Experience

Countries worked in 1 (Germany)

Primary country Germany

Expertise

Recent roles Service Manager, Center Director, Management Board Member, Head of Service Division, Management Board Member, Service Manager, Authorized Officer

Main industries Automotive

Main business areas Operations, Logistics, Quality Assurance

Qualifications

Highest degree Bachelor

Certifications earned 2

Profile

Created

July 2024

Last Update

January 2025

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Thorsten based?

Thorsten is based in Postbauer-Heng, Germany and can operate in on-site, hybrid, and remote work models.

What languages does Thorsten speak?

Thorsten speaks the following languages: German (Native), English (Advanced).

How many years of experience does Thorsten have?

Thorsten has at least 32 years of experience. During this time, Thorsten has worked in at least 6 different roles and for 7 different companies. The average length of individual experience is 5 years and 7 months. Note that Thorsten may not have shared all experience and actually has more experience.

What roles would Thorsten be best suited for?

Based on recent experience, Thorsten would be well-suited for roles such as: Service Manager, Center Director, Management Board Member, Head of Service Division, Management Board Member, Service Manager, Authorized Officer.

What is Thorsten's latest experience?

Thorsten's most recent position is Service Manager, Center Director, Management Board Member at Autohaus Schreiner/Wöllenstein.

What companies has Thorsten worked for in recent years?

In recent years, Thorsten has worked for Autohaus Schreiner/Wöllenstein and Südstern-Bölle AG & Co KG.

Which industries is Thorsten most experienced in?

Thorsten is most experienced in industries like Automotive.

Which business areas is Thorsten most experienced in?

Thorsten is most experienced in business areas like Operations, Logistics, and Quality Assurance. Thorsten also has some experience in Customer Service and Sales.

Which industries has Thorsten worked in recently?

Thorsten has recently worked in industries like Automotive.

Which business areas has Thorsten worked in recently?

Thorsten has recently worked in business areas like Operations, Logistics, and Quality Assurance.

What is Thorsten's education?

Thorsten holds a Bachelor in Mechanical Engineering from Bochum University of Applied Sciences.

Does Thorsten have any certificates?

Thorsten has 2 certificates. These include: Certified Manager and Business Economist GA.

What is the availability of Thorsten?

Thorsten is immediately available for suitable projects.

What is the rate of Thorsten?

Thorsten's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.