Isabella Heß - Program/Project Manager & Business Coach

Q: Where is Isabella based?

Isabella is based in Hamburg, Germany .

Q: What languages does Isabella speak?

Isabella speaks the following languages: German (Native), English (Advanced) .

Q: How many years of experience does Isabella have?

Isabella has at least 44 years of experience. During this time, Isabella has worked in at least 8 different roles and for 7 different companies . The average length of individual experience is 6 years and 7 months . Note that Isabella may not have shared all experience and actually has more experience.

Q: What is Isabella's latest experience?

Isabella's most recent position is Program/Project Manager & Business Coach .

Q: Which industries is Isabella most experienced in?

Isabella is most experienced in industries like Insurance , Information Technology , and Automotive . Isabella also has some experience in Banking and Finance , Healthcare , and Pharmaceutical .

Q: Which business areas is Isabella most experienced in?

Isabella is most experienced in business areas like Information Technology , Project Management , and Business Intelligence . Isabella also has some experience in Accounting , Finance , and Strategy .

Q: Which industries has Isabella worked in recently?

Isabella has recently worked in industries like Automotive , Education , and Insurance .

Q: Which business areas has Isabella worked in recently?

Isabella has recently worked in business areas like Human Resources , Information Technology , and Product Development .

Q: What is Isabella's education?

Isabella holds a Doctorate in Economics from Friedrich-Alexander-Universität Erlangen-Nürnberg .

Recommended expert

Hamburg, Germany

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Experience

Apr 2022 - Present

4 years 2 months

Program/Project Manager & Business Coach

Consultant for the restructuring and strategic realignment of a medium-sized company (January 2025 – April 2025)
Business coach at an educational provider in North Rhine-Westphalia (Client: Kolping Bildung Deutschland gGmbH, September 2024 – November 2024)
Project manager (IT and business) for the implementation of the 21c core system at a health insurance fund (Client: KKH, January 2024 – August 2024)
Information manager for data protection/data security topics in a cooperation project in the automotive sector on "Autonomous Driving" in an agile project environment (Client: Bosch, January 2023 – December 2023)
Product Owner (agile) for the implementation of the electronic patient record (ePA) at an IT service provider for health insurance funds (Client: Bitmarck, April 2022 – December 2022)

Jan 1998 - Jan 2021

23 years 1 month

Hamburg, Germany

Senior Manager; Program/Project Manager

IBM Deutschland GmbH

Project manager (agile) for the introduction and implementation of service management processes using ITIL at an international automotive group (Client: VW)
Project manager and subject matter expert for the introduction of the e-prescription (Client: gematik)
Project manager for the design and implementation of a data warehouse with a German and a Romanian team at an automotive financial service provider (Client: BMW-Bank)
Information manager for the implementation of the EU General Data Protection Regulation at an international IT company (Client: IBM)
Subject matter expert for the introduction and compliance with the EU General Data Protection Regulation at an international IT company (Client: IBM)
Project manager for the technical migration of a SAS BI platform and a backend system as part of a global data center consolidation at an international insurance group (Client: Allianz)
Project manager of a large international outsourcing project; roll-out of infrastructure as well as hardware and software (Client: Novartis)
Project manager for the conception of a central quotation platform at an international insurance group (Client: Talanx)
Project manager for the business design and technical implementation of the group account reconciliation as part of an SAP implementation at a building society in the UK (Client: Nationwide Building Society)
Project manager for the design and implementation of a business data model in the context of a data warehouse implementation and migration at a national insurance group (Client: Württembergische Versicherung)
Project manager for the design and implementation of an extension and restructuring of an existing data warehouse application at a German social security institution (Client: Federal Employment Agency)
Project manager for the design and implementation of a new company-wide risk management system at a German social security institution (Client: Federal Employment Agency)
Project manager for the design and implementation of value-based corporate management as well as the introduction of a risk management system at a health insurance company in Switzerland (Client: Helsana)
Project manager for the data migration at a motor vehicle insurance company (Client: KRAVAG)

Jan 1997 - Dec 1997

1 year

Hamburg, Germany

Management Consultant

GMO

Oct 1995 - Dec 1996

1 year 3 months

Hamburg, Germany

Account Manager / Project Manager

DAT Systemhaus GmbH

Jan 1992 - Sep 1995

3 years 9 months

Hamburg, Germany

Senior Consultant

Accenture

Sep 1989 - Dec 1991

2 years 4 months

Hamburg, Germany

IT Consulting

Deutsche Lufthansa AG

Jan 1988 - Aug 1989

1 year 8 months

Ellerau, Germany

Consultant

Partnerschaftliche Unternehmensberatung

Sep 1980 - Dec 1987

7 years 4 months

Hamburg, Germany

Group Lead Financial Planning and Controlling

Techniker Krankenkasse

Industry Experience

See where this freelancer has spent most of their professional time.

Experienced in Insurance, Information Technology, Automotive, Banking and Finance, Healthcare, and Pharmaceutical.

Insurance

Information Technology

Automotive

Banking and Finance

Healthcare

Pharmaceutical

Business Area Experience

See which departments and functions this freelancer has contributed to most.

Experienced in Information Technology, Project Management, Business Intelligence, Accounting, Finance, and Strategy.

Information Technology

Project Management

Business Intelligence

Accounting

Finance

Strategy

Summary

Isabella Maria Heß’s professional experience is focused on technical process know-how in computer science, but also has strong overlaps with finance and sales.

Her main areas of work are leading and executing complex business and IT projects (agile, hybrid, and traditional) with over 25 years of experience in this field.

Her special areas of expertise include digitalization, business and IT processes, risk management, and data protection & data security.

Her industry focus includes complex business and IT projects in insurance companies and health insurance funds, healthcare, public sector as well as automotive and airlines. Ms. Heß has excellent communication and presentation skills.

Skills

Project Management Training (Pmi Methodology And Certification) Through Agile Project Management (Scrum)
Risk Management And Bafin Regulation
Coaching Training
Data Protection And Data Security, Especially Extensive Knowledge Of The Eu General Data Protection Regulation (Gdpr)
Comprehensive Itil Knowledge
Data Warehouses & Bi Tools
Digital Transformation And Agile Working
Cloud Computing
Data Modeling And Databases, Programming Languages
Ms Office (Word, Powerpoint, Excel, Ms Project, Access, Visio)
Atlassian Software (Jira, Confluence), Miro
Azure Devops
Excellent Presentation And Communication Skills At All Corporate Levels
Extensive Experience In Stakeholder Management At All Levels In The Company, Including The Board Level

Languages

German

Native

English

Advanced

Education

Oct 1995 - Jul 2004

FernUniversität Hagen

Computer Science · Hagen, Germany

Oct 1975 - May 1980

Friedrich-Alexander-Universität Erlangen-Nürnberg

Diploma in Economics · Economics · Nuremberg, Germany

Certifications & licenses

Project management training (PMI methodology and certification)

Statistics

Experience

Total positions 8

Experience in Insurance 34.5 y

Avg length 5 y 6 m

Longest experience 23 y

Global Experience

Countries worked in 1 (Germany)

Primary country Germany

Expertise

Recent roles Program/Project Manager & Business Coach, Senior Manager; Program/Project Manager, Management Consultant

Main industries Insurance, Information Technology, Automotive

Main business areas Information Technology, Project Management, Business Intelligence

Qualifications

Highest degree Doctorate

Certifications earned 1

Profile

Created

August 2024

Last Update

May 2026

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Frequently asked questions

Have questions? Find more information here.

Where is Isabella based?

Isabella is based in Hamburg, Germany.

What languages does Isabella speak?

Isabella speaks the following languages: German (Native), English (Advanced).

How many years of experience does Isabella have?

Isabella has at least 44 years of experience. During this time, Isabella has worked in at least 8 different roles and for 7 different companies. The average length of individual experience is 6 years and 7 months. Note that Isabella may not have shared all experience and actually has more experience.

What roles would Isabella be best suited for?

Based on recent experience, Isabella would be well-suited for roles such as: Program/Project Manager & Business Coach, Senior Manager; Program/Project Manager, Management Consultant.

What is Isabella's latest experience?

Isabella's most recent position is Program/Project Manager & Business Coach.

Which industries is Isabella most experienced in?

Isabella is most experienced in industries like Insurance, Information Technology, and Automotive. Isabella also has some experience in Banking and Finance, Healthcare, and Pharmaceutical.

Which business areas is Isabella most experienced in?

Isabella is most experienced in business areas like Information Technology, Project Management, and Business Intelligence. Isabella also has some experience in Accounting, Finance, and Strategy.

Which industries has Isabella worked in recently?

Isabella has recently worked in industries like Automotive, Education, and Insurance.

Which business areas has Isabella worked in recently?

Isabella has recently worked in business areas like Human Resources, Information Technology, and Product Development.

What is Isabella's education?

Isabella holds a Doctorate in Economics from Friedrich-Alexander-Universität Erlangen-Nürnberg.

Does Isabella have any certificates?

Isabella has 1 certificate: Project management training (PMI methodology and certification).

What is the availability of Isabella?

Isabella is immediately available for suitable projects.

What is the rate of Isabella?

Isabella's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.