Hendrik S.-Senior Product Strategy Consultant
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Experience
Senior Product Strategy Consultant
Building a research repository infrastructure as an organization-wide sensing network (core team of 4, stakeholder group of 150 people across 12+ product teams)
Developing journey-based prioritization logic and introducing outcome-oriented product steering
Consolidating fragmented customer knowledge into structured knowledge management
Designing and implementing discovery and delivery processes as well as OKR frameworks
Agile delivery support in Scrum; product coaching for product teams
Developing AI-augmented workflows for research, product strategy, and requirements engineering (user stories, one-pagers)
Experimental AI integration into product processes (discovery, delivery, customer communication)
Strategy and Transformation Consultant, UX Researcher
Digital transformation of Global Business Services (HR, Finance, Purchase, Compliance)
AI-augmented analysis of journey interviews as an augmented qualitative research workflow
Use of AI for document recognition and analysis in HR processes
AI-supported pre-structuring in purchasing: multiple unstructured inputs against internal structured data sources
Compliance document matching via AI across a heterogeneous document landscape
Core team of 6, extended impact area of 80–100 employees across the group
Structured handover to empowered colleagues and internal project teams
Product Strategy, Digital Transformation, Product Operations
Building digital product development for retail and business customers from within the organization
Product coaching for 12 product teams and product management; enabling over 100 employees
Establishing user-centered agile development principles based on SAFe — award-winning product implementations
Operating Model, DesignOps, ResearchOps, and Journey Management as an integrated system
Digital Strategy Lead
Building and professionalizing the digital sales channel as part of setting up the in-house digital team
Target group focus, journey mapping, and operational steering processes for digital initiatives
Enabling employees to further develop the setup independently
Leadership Coaching, Product Strategy, Digital Transformation
Developing and implementing the digital product strategy for real estate and corporate banking
Leading two cross-functional teams; stakeholder network across 4 business areas up to board level
Corporate customer portal as an internal lighthouse — starting point for all follow-up initiatives (including SCOPE)
Enabling management to independently lead digital product development
Digital Strategy Consultant
Bringing together organically grown digital products (app, web, local systems) under a unified strategy
Cross-channel strategy and journey-based product architecture; managing 3 cross-functional teams
Increasing online commerce revenue, improving efficiency in content maintenance, restructuring the organizational setup
Product Design, Design Management, Product Management
Product development of Telekom Media Center — cloud storage and streaming platform competing with Dropbox, Google Drive, iCloud, and Netflix/MagentaTV
Concept development, design management, requirement engineering for the core product
Managing a product team of 10 people; coordination with design, partner products, and agile delivery teams using Scrum
Industry Experience
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Experienced in Aerospace and Defense, Insurance, Banking and Finance, Telecommunication, Pharmaceutical, and Information Technology.
Business Area Experience
See which departments and functions this freelancer has contributed to most.
Experienced in Product Development, Strategy, Information Technology, Marketing, Operations, and Project Management.
Summary
Strategic product and transformation advisor with 25 years of experience at the intersection of business, technology, and design. I build product organizations, align them, and enable them to manage themselves — in regulated industries, complex stakeholder settings, and long-term engagements with measurable impact.
My approach combines strategic thinking with close operational support: target picture and roadmap, governance and operating models, research infrastructure and journey steering — always with the goal that organizations are in a better place after my work than before.
Skills
Focus Areas:
- Digital Product Strategy
- Digital Transformation
- Building Product Organizations
- Information Architecture
- User Experience (Ux)
- Journey Management
- Service & System Design
- Researchops / Designops
- Stakeholder Management Up To C-Level
- Agile Product Development
- Productos / Operating Models
Industries:
- Banking & Financial Services
- Insurance
- Pharma / Life Sciences
- Public Sector
- Manufacturing
- Media
Methods & Frameworks:
- Scrum
- Safe
- Kanban
- Okr
- Opportunity Solution Trees
- Evidence-Guided Development
- Jobs To Be Done
- Outcome-Based Roadmapping
- Journey Management
- Service Design
- Systems Thinking
- Design Thinking
- Product Coaching
- Researchops
- Designops
- Lean Ux
- User Story Mapping
- Stakeholder Mapping
- Workshop Facilitation
Ai / Generative Ai:
- Ai Strategy
- Ai-Augmented Research Workflows
- Prompt Engineering
- Llm Integration In Product Processes
- Ai-Supported Document Analysis
- Human-Centered Ai
- Ai Product Development
Languages
Education
Diplom-Ingenieur Architecture · Architecture · Darmstadt, Germany
Statistics
Experience
Global Experience
Expertise
Qualifications
Profile
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