Dominic Schober-Operations Technology & Analytics
Check rate
Experience
Operations Technology & Analytics
Self-directed
- Built operational analytics dashboard suite for a multi-unit F&B group from granular Lightspeed POS data — KPI reporting, product-mix analysis, demand forecasting and expansion site-selection
- Automated weekly, monthly and quarterly reporting and P&L variance analysis, plus a demand-forecasting tool that converts POS data into hourly kitchen prep schedules
- Developed a customer-review intelligence system across six sites — automated data collection, AI classification into operational themes with bilingual reply drafting and an interactive dashboard, cutting weekly review analysis from 2.5 hours to minutes
General Manager — F&B & Retail
casualfood GmbH
- Raised site EBITDA margin from 8% to 12% (vs. prior year and budget) by optimising workforce planning and implementing tighter, real-time KPI steering
- Introduced new F&B concepts and product ranges across the estate to grow revenue and footfall
- Cut the sick-leave ratio from over 15% to below 10%, lifting retention through targeted engagement initiatives
- Owned annual budgeting and full food-safety, aviation-security and labour compliance
Operations Advisor — Post-Acquisition
Wine Connection & acquiring private-equity firm
- Retained by the new owners after the sale to support leadership transition and operational integration
- Advised the acquiring private-equity firm on portfolio operations
- Completed PMP certification before relocating to Germany
Country Head — F&B & Retail
Wine Connection
- Ran the Singapore business with all department heads reporting in, full P&L for 46 outlets, €47M revenue (2022) and a 360-strong team
- Reported directly to the board during a competitive private-equity sale process facilitated by EY — driving the operational narrative and leading management presentations to secure a completed exit in 2023
- Scaled the estate from 30 to 46 outlets (16 net openings) through the full store-opening pipeline — site selection, new builds and remodelling
- Protected revenue across the full 46-site estate through Singapore’s repeated COVID lockdowns by rapidly launching an in-house delivery channel to offset dine-in closures
- Drove +6.7% same-store sales growth and increased purchase frequency by implementing a unified CRM that connected eCommerce, retail and F&B for highly targeted marketing
- Reduced overall COGS by 1.5% despite severe post-COVID inflationary headwinds — protecting unit economics and margin via strategic menu engineering, regional purchasing leverage and supplier consolidation
Head of Operations & Project Development APAC
Brotzeit German Bier Bar & Restaurant
- Conceived and launched “Frank,” a new subsidiary F&B brand end-to-end from concept and container design through site sourcing, landlord negotiations and pre-opening
- Directed all new site builds and estate refurbishments, owning the full project lifecycle and CAPEX budgets to ensure on-time, on-budget delivery
- Owned the group beverage strategy, negotiating directly with established breweries and actively sourcing new international partners to secure the core German range
- Standardised operations into SOPs — FOH, BOH and training manuals — and delivered franchisee training and rollout across new APAC markets
Operations Manager
Brotzeit German Bier Bar & Restaurant
- Implemented a new POS and reservation management system that optimised table turns, contributing to +4.5% year-on-year revenue
- Introduced revenue-based labour models to reduce labour costs by 5.6% and cut staff turnover from 15% to 5% via targeted retention schemes
- Re-engineered the core menu and promotional items with the culinary team to lift margin
Restaurant Manager
Brotzeit German Bier Bar & Restaurant
- Ran the flagship Brotzeit outlet with full P&L, service standards and team development
Operations Manager
D.A.S. Hungerberg
- Managed concept development, build-out and pre-opening; grew revenue +10% year-on-year through in-house covers and catering events
Catering Assistant Manager
Do & Co International
- Contributed to the delivery of large-scale events including the Vienna Film Festival, FIS Alpine Ski World Cup, UEFA EURO 2008 and official state visits
Junior management roles
TUI Cruises; Hotel Bellevue Austria; et al.
Industry Experience
See where this freelancer has spent most of their professional time.
Experienced in Food and Beverage, Retail, Tourism, and Banking and Finance.
Business Area Experience
See which departments and functions this freelancer has contributed to most.
Experienced in Operations, Procurement, Project Management, Customer Service, Marketing, and Product Development.
Summary
A multi-unit F&B and retail executive with a pronounced entrepreneurial mindset who leads, first and foremost, as a people manager — pairing high expectations with an appreciative, engaging style that gets the best from diverse, international teams. Two decades across Europe and Asia carrying full P&L at scale: ran a 46-outlet, €47M Singapore business end-to-end, through the pandemic to a completed private-equity exit. Fair, reliable and decisive under pressure, and at ease across complex stakeholder environments. Pairs this human-centric leadership with strategic technical fluency — driving the implementation of AI tools and custom operational dashboards to automate business processes, elevate accuracy and drive enterprise-wide efficiency.
Skills
- Multi-Unit Operations & Full P&L — Budgeting, Forecasting, Unit Economics & Variance Analysis, Productivity Steering
- Growth & Expansion Strategy — New-Market Entry, Multi-Site Rollout, Store-Opening Pipeline, Franchise Development & Scaling
- Procurement & Supply Chain — International Tenders, Direct Import, Purchasing Leverage At Scale, Margin & Cogs Control
- Transformation & Performance — Efficiency Initiatives, Ebitda Improvement, Crisis/Covid Operations, Post-Acquisition Integration
- People & Organisational Leadership — Multi-Site Teams, Succession Planning, Talent Development & Retention
- Applied Ai & Analytics — Cloud & Self-Hosted Llms For Reporting, Forecasting & Operational Dashboards
Languages
Education
Murdoch University
MBA · Australia
Austrian Economic Chambers
Vocational Training, Restaurant Specialist & Chef (Honours) · Austria
Certifications & licenses
PMP®
Project Management Institute (PMI)
Statistics
Experience
Global Experience
Expertise
Qualifications
Profile
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