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Dominic Schober-Operations Technology & Analytics

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Berlin, Germany

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Experience

Jan 2025 - Present

Operations Technology & Analytics

Self-directed

Position Summary
Operations Technology & Analytics at Self-directed
Industries
Food and Beverage
Business Areas
Business Intelligence
Operations
  • Built operational analytics dashboard suite for a multi-unit F&B group from granular Lightspeed POS data — KPI reporting, product-mix analysis, demand forecasting and expansion site-selection
  • Automated weekly, monthly and quarterly reporting and P&L variance analysis, plus a demand-forecasting tool that converts POS data into hourly kitchen prep schedules
  • Developed a customer-review intelligence system across six sites — automated data collection, AI classification into operational themes with bilingual reply drafting and an interactive dashboard, cutting weekly review analysis from 2.5 hours to minutes
Jan 2024 - Dec 2026
Schönefeld, Germany

General Manager — F&B & Retail

casualfood GmbH

Position Summary
General Manager — F&B & Retail at casualfood GmbH
Industries
Food and Beverage
Retail
Business Areas
Finance
Human Resources
Operations
  • Raised site EBITDA margin from 8% to 12% (vs. prior year and budget) by optimising workforce planning and implementing tighter, real-time KPI steering
  • Introduced new F&B concepts and product ranges across the estate to grow revenue and footfall
  • Cut the sick-leave ratio from over 15% to below 10%, lifting retention through targeted engagement initiatives
  • Owned annual budgeting and full food-safety, aviation-security and labour compliance
Jan 2023 - Dec 2024
Singapore

Operations Advisor — Post-Acquisition

Wine Connection & acquiring private-equity firm

Position Summary
Operations Advisor — Post-Acquisition at Wine Connection & acquiring private-equity firm
Industries
Banking and Finance
Food and Beverage
Business Areas
Operations
Project Management
  • Retained by the new owners after the sale to support leadership transition and operational integration
  • Advised the acquiring private-equity firm on portfolio operations
  • Completed PMP certification before relocating to Germany
Jan 2020 - Dec 2023
Singapore

Country Head — F&B & Retail

Wine Connection

Position Summary
Country Head — F&B & Retail at Wine Connection
Industries
Food and Beverage
Retail
Business Areas
Marketing
Operations
Procurement
  • Ran the Singapore business with all department heads reporting in, full P&L for 46 outlets, €47M revenue (2022) and a 360-strong team
  • Reported directly to the board during a competitive private-equity sale process facilitated by EY — driving the operational narrative and leading management presentations to secure a completed exit in 2023
  • Scaled the estate from 30 to 46 outlets (16 net openings) through the full store-opening pipeline — site selection, new builds and remodelling
  • Protected revenue across the full 46-site estate through Singapore’s repeated COVID lockdowns by rapidly launching an in-house delivery channel to offset dine-in closures
  • Drove +6.7% same-store sales growth and increased purchase frequency by implementing a unified CRM that connected eCommerce, retail and F&B for highly targeted marketing
  • Reduced overall COGS by 1.5% despite severe post-COVID inflationary headwinds — protecting unit economics and margin via strategic menu engineering, regional purchasing leverage and supplier consolidation
Jan 2016 - Dec 2020

Head of Operations & Project Development APAC

Brotzeit German Bier Bar & Restaurant

Position Summary
Head of Operations & Project Development APAC at Brotzeit German Bier Bar & Restaurant
Industries
Food and Beverage
Business Areas
Operations
Procurement
Project Management
  • Conceived and launched “Frank,” a new subsidiary F&B brand end-to-end from concept and container design through site sourcing, landlord negotiations and pre-opening
  • Directed all new site builds and estate refurbishments, owning the full project lifecycle and CAPEX budgets to ensure on-time, on-budget delivery
  • Owned the group beverage strategy, negotiating directly with established breweries and actively sourcing new international partners to secure the core German range
  • Standardised operations into SOPs — FOH, BOH and training manuals — and delivered franchisee training and rollout across new APAC markets
Jan 2014 - Dec 2016
Singapore

Operations Manager

Brotzeit German Bier Bar & Restaurant

Position Summary
Operations Manager at Brotzeit German Bier Bar & Restaurant
Industries
Food and Beverage
Business Areas
Operations
Product Development
  • Implemented a new POS and reservation management system that optimised table turns, contributing to +4.5% year-on-year revenue
  • Introduced revenue-based labour models to reduce labour costs by 5.6% and cut staff turnover from 15% to 5% via targeted retention schemes
  • Re-engineered the core menu and promotional items with the culinary team to lift margin
Jan 2012 - Dec 2014
Singapore

Restaurant Manager

Brotzeit German Bier Bar & Restaurant

Position Summary
Restaurant Manager at Brotzeit German Bier Bar & Restaurant
Industries
Food and Beverage
Business Areas
Customer Service
Operations
  • Ran the flagship Brotzeit outlet with full P&L, service standards and team development
Jan 2009 - Dec 2012
Vienna, Austria

Operations Manager

D.A.S. Hungerberg

Position Summary
Operations Manager at D.A.S. Hungerberg
Industries
Food and Beverage
Business Areas
Operations
  • Managed concept development, build-out and pre-opening; grew revenue +10% year-on-year through in-house covers and catering events
Jan 2007 - Dec 2009
Vienna, Austria

Catering Assistant Manager

Do & Co International

Position Summary
Catering Assistant Manager at Do & Co International
Industries
Food and Beverage
Business Areas
Customer Service
Operations
  • Contributed to the delivery of large-scale events including the Vienna Film Festival, FIS Alpine Ski World Cup, UEFA EURO 2008 and official state visits
Jan 2005 - Dec 2007

Junior management roles

TUI Cruises; Hotel Bellevue Austria; et al.

Position Summary
Junior management roles at TUI Cruises; Hotel Bellevue Austria; et al.
Industries
Tourism
Business Areas
Operations

Industry Experience

See where this freelancer has spent most of their professional time.

Experienced in Food and Beverage, Retail, Tourism, and Banking and Finance.

Food and Beverage
Retail
Tourism
Banking and Finance
Profile match chart

Business Area Experience

See which departments and functions this freelancer has contributed to most.

Experienced in Operations, Procurement, Project Management, Customer Service, Marketing, and Product Development.

Operations
Procurement
Project Management
Customer Service
Marketing
Product Development
Profile match chart

Summary

A multi-unit F&B and retail executive with a pronounced entrepreneurial mindset who leads, first and foremost, as a people manager — pairing high expectations with an appreciative, engaging style that gets the best from diverse, international teams. Two decades across Europe and Asia carrying full P&L at scale: ran a 46-outlet, €47M Singapore business end-to-end, through the pandemic to a completed private-equity exit. Fair, reliable and decisive under pressure, and at ease across complex stakeholder environments. Pairs this human-centric leadership with strategic technical fluency — driving the implementation of AI tools and custom operational dashboards to automate business processes, elevate accuracy and drive enterprise-wide efficiency.

Skills

  • Multi-Unit Operations & Full P&L — Budgeting, Forecasting, Unit Economics & Variance Analysis, Productivity Steering
  • Growth & Expansion Strategy — New-Market Entry, Multi-Site Rollout, Store-Opening Pipeline, Franchise Development & Scaling
  • Procurement & Supply Chain — International Tenders, Direct Import, Purchasing Leverage At Scale, Margin & Cogs Control
  • Transformation & Performance — Efficiency Initiatives, Ebitda Improvement, Crisis/Covid Operations, Post-Acquisition Integration
  • People & Organisational Leadership — Multi-Site Teams, Succession Planning, Talent Development & Retention
  • Applied Ai & Analytics — Cloud & Self-Hosted Llms For Reporting, Forecasting & Operational Dashboards

Languages

German
Native
English
Advanced

Education

Oct 2019 - Jun 2021

Murdoch University

MBA · Australia

Oct 2005 - Jun 2005

Austrian Economic Chambers

Vocational Training, Restaurant Specialist & Chef (Honours) · Austria

Certifications & licenses

PMP®

Project Management Institute (PMI)

Statistics

Experience

Total positions 10
Experience in Food and Beverage 19.5 y
Avg length 3 y
Longest experience 4 y 11 m

Global Experience

Countries worked in 3 (Singapore, Austria, Germany)
Primary country Singapore

Expertise

Recent roles Operations Technology & Analytics, General Manager — F&B & Retail, Operations Advisor — Post-Acquisition
Main industries Food and Beverage, Retail, Tourism
Main business areas Operations, Procurement, Project Management

Qualifications

Highest degree Master
Certifications earned 1

Profile

Created

Frequently asked questions

Have questions? Find more information here.

Dominic is based in Berlin, Germany.
Dominic speaks the following languages: German (Native), English (Advanced).
Dominic has at least 21 years of experience. During this time, Dominic has worked in at least 9 different roles and for 8 different companies. The average length of individual experience is 2 years and 2 months. Note that Dominic may not have shared all experience and actually has more experience.
Based on recent experience, Dominic would be well-suited for roles such as: Operations Technology & Analytics, General Manager — F&B & Retail, Operations Advisor — Post-Acquisition.
Dominic's most recent position is Operations Technology & Analytics at Self-directed.
In recent years, Dominic has worked for Self-directed, casualfood GmbH, Wine Connection & acquiring private-equity firm, and Wine Connection.
Dominic is most experienced in industries like Food and Beverage, Retail, and Tourism. Dominic also has some experience in Banking and Finance.
Dominic is most experienced in business areas like Operations, Procurement, and Project Management. Dominic also has some experience in Customer Service, Marketing, and Product Development.
Dominic has recently worked in industries like Food and Beverage, Retail, and Banking and Finance.
Dominic has recently worked in business areas like Operations, Marketing, and Procurement.
Dominic holds a Master from Murdoch University and a Bachelor from Austrian Economic Chambers.
Dominic has 1 certificate: PMP®.
Dominic will be available full-time from June 2026.
Dominic's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.
To hire Dominic, click the Meet button on the profile to request a meeting and discuss your project needs.

Average rates for similar positions

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Market avg: 808-968 €
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.