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Burkhardt Gasber-Digital Commerce Specialist

Burkhardt Gasber - Digital Commerce Specialist - profile avatar
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Berlin, Germany

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Experience

Jun 2022 - Mar 2024
Germany

Performance Analyst

Vodafone

Position Summary
Performance Analyst at Vodafone
Industries
Telecommunication
Business Areas
Business Intelligence
  • Further development and expansion of the existing online performance analysis and reporting setup
  • Support for the online performance and customer portal team
Aug 2021 - Present
Germany

Customer Data Analyst

B2B company

Position Summary
Customer Data Analyst at B2B company
Business Areas
Business Intelligence
Marketing
Sales
  • Conducting customer (deep) analyses
  • Introducing and applying customer scores (e.g. RFM)
  • Implementing sales planning for the DIRECT unit
  • Building dashboards in Tableau, Power BI, and Google Looker (GA4)
Dec 2020 - Present
Germany

E-commerce Strategy + Senior Performance Analyst + Transformation

Food Delivery

Position Summary
E-commerce Strategy + Senior Performance Analyst + Transformation at Food Delivery
Industries
Food and Beverage
Business Areas
Business Intelligence
Marketing
  • Building a data-driven performance management model
  • Developing end-to-end dashboards and reports
  • Creating suitable, dynamic e-commerce strategies aimed at acquiring new customers
  • Introducing and transforming the email channel (Salesforce implementation)
Oct 2020 - Dec 2024
Germany

eCRM/New Business Analyst

R+V Insurance

Position Summary
eCRM/New Business Analyst at R+V Insurance
Industries
Insurance
Business Areas
Business Intelligence
Marketing
  • Creating business cases with calculations for different scenarios
  • Running the "data-driven persona" project
  • Developing customer contact strategies
Feb 2019 - Jul 2020
Frankfurt, Germany

Principal Project Manager for CRM Transformation

DA Direkt

Position Summary
Principal Project Manager for CRM Transformation at DA Direkt
Industries
Insurance
Business Areas
Business Intelligence
Project Management
  • Introducing a campaign management tool
  • Developing new cross- and upsell mechanisms
  • Migrating data feeds and data models
  • Implementing new analytics applications (MicroStrategy, Python framework)
  • Developing the 2020+ analytics strategy
  • Direct reporting to the board (C-/D-level)
Oct 2018 - Mar 2019
Aachen, Germany

Consultant for building E-Commerce backend processes

e.GO Mobile AG

Position Summary
Consultant for building E-Commerce backend processes at e.GO Mobile AG
Industries
Automotive
Business Areas
Customer Service
Information Technology
Sales
  • Principal Consultant for the sales team of a scale-up in the RWTH network
  • Development of data-driven webshop processes to prepare for automotive sales
  • Business case for building and expanding customer care centers based on existing touchpoint data and impact measures
  • Development of AI-based lead generation
  • Implementation of a CRM system (Dynamics)
Aug 2017 - Sep 2018
Düsseldorf, Germany

Business Analyst for B2B Online Sales/CRM

Vodafone

Position Summary
Business Analyst for B2B Online Sales/CRM at Vodafone
Industries
Telecommunication
Business Areas
Business Intelligence
Marketing
  • Support of the enterprise online team in marketing analytics
  • Creation of consistent funnel analyses from multiple data sources
  • Development of new dashboards to manage and evaluate inbound lines
  • Creation of curated marketing insight newsletters for management
  • Quality check and analysis of the digital customer journey (impact of attribution)
Dec 2015 - Jul 2018
Essen, Germany

Team Lead Digital Sales and CRM

MEDION AG UE

Position Summary
Team Lead Digital Sales and CRM at MEDION AG UE
Industries
Retail
Telecommunication
Business Areas
Customer Service
Marketing
Sales
  • Leadership of the online marketing, sales, and email team (10+) for consumer electronics and ALDI Talk
  • Restructuring after team turnover and change of supervisor
  • Support for board transformation consulting (digitalhafen)
  • Achieved all-time highs in sales volume and revenue
  • Placed email marketing in the top 3 ranking of the Absolit study
  • Selection of new employees together with HR
  • Conducted data-driven gap analyses (including opt-in management) for MEDION/ALDI Talk CRM
Sep 2015 - Feb 2016
Düsseldorf, Germany

Head of Online Marketing/CRM/Email

Fashion ID (P&C)

Position Summary
Head of Online Marketing/CRM/Email at Fashion ID (P&C)
Industries
Fashion
Retail
Business Areas
Marketing
  • Leadership of the online marketing, social media, digital marketing, and website team (15+)
  • Restructuring and rebuilding the team after a sudden change in leadership
  • Integration of CRM into the team and expansion of the email channel
  • Achieved ambitious sales and revenue targets despite major staff changes
  • Developed a constructive approach to handling attribution models in daily business
Jun 2013 - Sep 2015
Düsseldorf, Germany

Head of Online Sales/Email Marketing

Simyo GmbH

Position Summary
Head of Online Sales/Email Marketing at Simyo GmbH
Industries
Telecommunication
Business Areas
Marketing
Project Management
Sales
  • Leadership of the online sales and email marketing team (5+)
  • 100% responsibility for new customer business
  • Member of the management board for developing pure online strategies (sales engine)
  • Implementation of pre-merger measures
  • Introduction of the Scrum methodology for sales infrastructure projects
  • Creation of detailed management reports and dashboards, including a forecasting system
  • Achieved all stakeholder-defined ambitious goals and various all-time highs (traffic, revenue, sales)
Feb 2012 - Aug 2012
Frankfurt, Germany

Consultant CRM/Media Performance

Cosmos Direkt

Position Summary
Consultant CRM/Media Performance at Cosmos Direkt
Industries
Insurance
Business Areas
Business Intelligence
Marketing
  • Performance consulting for the media business
  • Developing new KPIs for display performance measurement
  • Supporting the eCRM team in expanding email marketing
  • Supporting the transformation teams in setting up the eCosmos unit
Jun 2010 - Jul 2011
Munich, Germany

Newsletter Automation Project Manager

Payback

Position Summary
Newsletter Automation Project Manager at Payback
Industries
Advertising
Business Areas
Information Technology
Marketing
Project Management
  • Implementing a newsletter CMS, workflow tools, and teaser generator to boost efficiency
  • Changing processes and analyzing department requirements
  • Developing a digital media style guide
  • Successfully operating the CMS to date
Aug 2007 - May 2013
Cologne, Germany

Interim Manager Performance Marketing

Congstar

Position Summary
Interim Manager Performance Marketing at Congstar
Industries
Telecommunication
Business Areas
Marketing
  • Long-term interim work as a performance manager at Congstar from day one
  • Establishing all online channels (SEA, affiliate, email marketing, prepaid phone shop)
  • Introducing new processes and building the team
  • Achieving online targets and creating a scalable foundation for further growth
May 2005 - Present
Germany
Hybrid

Marketing Analyst

Various industries: consumer electronics, telco, fashion, FMCG, delivery services, technology in B2C and B2B

Position Summary
Marketing Analyst at Various industries: consumer electronics, telco, fashion, FMCG, delivery services, technology in B2C and B2B
Industries
Information Technology
Retail
Telecommunication
Business Areas
Business Intelligence
Marketing
  • Ad-hoc marketing campaign analyses (based on ad platform and analytics data
  • Building cross-funnel data analyses (reach - webshop - ERP - after-sales)
  • Data-based "hands-on" attribution logics
  • Building clear reports in common settings and tools (PowerBI, Tableau, DataStudio)
  • Building team data skills
  • Developing data strategies in sales and marketing (including ETL processes and automations)
  • Developing data storytelling (per target group)
  • Setting up marketing controlling (plan vs. actual vs. forecast vs. previous year) in appropriate time dimensions
  • Developing forecast models (linear, trend, previous year, and more)
  • Performance management models for budgets in the millions
  • Performance updates

Industry Experience

See where this freelancer has spent most of their professional time.

Experienced in Telecommunication, Retail, Information Technology, Insurance, Food and Beverage, and Advertising.

Telecommunication
Retail
Information Technology
Insurance
Food and Beverage
Advertising
Profile match chart

Business Area Experience

See which departments and functions this freelancer has contributed to most.

Experienced in Business Intelligence, Marketing, Sales, Project Management, Customer Service, and Information Technology.

Business Intelligence
Marketing
Sales
Project Management
Customer Service
Information Technology
Profile match chart

Summary

Experienced e-commerce specialist and digital business analyst with a background in online performance marketing and outstanding references. Many years of hands-on experience in e-commerce, digital marketing/sales, and CRM.

To date, many years of experience in data-driven marketing, building online sales and lead funnels, and leading online teams, with insights into the digital scene (e.g., networking with agencies, specialists, digital hubs, platforms, loyalty, martech, etc.). Origin in the German lead-gen scene.

Implementation of CRM/email automations with various technical platforms at companies such as Payback, Medion (ELAINE, Salesforce, SAS, MS Dynamics).

Development of professional performance reports and dashboards in MS Power BI, Tableau, and Excel, including setting up relevant KPI sets and data integrations, as well as planning and forecasting for the online business.

Own current AI project: Development of a custom AI app (via Vibe Coding) to digitize/automate my analysis know-how, enhanced with AI support (presentable, in use).

Skills

  • Hands-On Results/Information/Insights/Project Completion

  • Very Analytical, But Not A 'Nerd'

  • Open, Constructive Communication

  • Clear Acceptance Of Given Settings (Employees, Tools, Processes)

  • Use Of Classic, Agile, And Hybrid Project Management Methods (Scrum, Kanban, Gantt)

  • Focused Approach

  • Mindset Geared Towards 'Standardization' And 'Scalability'

  • Bi Tools: Power Bi, Tableau, Qlik, Excel (Icbs Standard)

  • Crm Automations: Salesforce, Hubspot, Ms Dynamics, Sas, Activecampaign, Etc.

  • Email Tools: Elaine, Mapps, Inxmail, Activecampaign, Salesforce Mc

  • Project Management: Jira, Asana, Trello, Openproject, Projectfacts, Projectplace, Etc.

  • Presentation Visualization: Thinkcell, Smartart, Efficient Elements, Ampler, Etc.

  • Web Analytics: Google Analytics, Adobe Analytics Experience, Econda, Exactag, Intelliad, Etc.

  • And More (Usually Fastest Onboarding)

Languages

German
Native
English
Advanced

Education

Advertising Academy Essen and Cologne

Communications Specialist · Marketing · Essen, Germany · 1.0

Specialized in finding growth levers in data and turning them into operational decisions. Active for years in the fields of eCRM/marketing and sales analytics, marketing controlling, and building tailored reports using common tools like Power BI, Tableau, Google Data Studio, or AI agents.

Certifications & licenses

Coach training 'International Leadership Program'

Kinast/Vermeulen, MUC

Professional Scrum Master, PSM I

Scrum.org

Professional Scrum Product Owner, PSPO I

Scrum.org

Statistics

Experience

Total positions 14
Experience in Telecommunication 21 y
Avg length 3 y 9 m
Longest experience 21 y 1 m

Global Experience

Countries worked in 1 (Germany)
Primary country Germany

Expertise

Recent roles Performance Analyst, Customer Data Analyst, E-commerce Strategy + Senior Performance Analyst + Transformation
Main industries Telecommunication, Retail, Information Technology
Main business areas Business Intelligence, Marketing, Sales

Qualifications

Highest degree Bachelor
Certifications earned 3

Profile

Created

Frequently asked questions

Have questions? Find more information here.

Burkhardt is based in Berlin, Germany and can operate in on-site, hybrid, and remote work models.
Burkhardt speaks the following languages: German (Native), English (Advanced).
Burkhardt has at least 21 years of experience. During this time, Burkhardt has worked in at least 14 different roles and for 13 different companies. The average length of individual experience is 2 years and 6 months. Note that Burkhardt may not have shared all experience and actually has more experience.
Based on recent experience, Burkhardt would be well-suited for roles such as: Performance Analyst, Customer Data Analyst, E-commerce Strategy + Senior Performance Analyst + Transformation.
Burkhardt's most recent position is Performance Analyst at Vodafone.
In recent years, Burkhardt has worked for Vodafone, B2B company, Food Delivery, R+V Insurance, Various industries: consumer electronics, telco, fashion, FMCG, delivery services, and technology in B2C and B2B.
Burkhardt is most experienced in industries like Telecommunication, Retail, and Information Technology. Burkhardt also has some experience in Insurance, Food and Beverage, and Advertising.
Burkhardt is most experienced in business areas like Business Intelligence, Marketing, and Sales. Burkhardt also has some experience in Project Management, Customer Service, and Information Technology.
Burkhardt has recently worked in industries like Telecommunication, Information Technology, and Retail.
Burkhardt has recently worked in business areas like Business Intelligence, Marketing, and Sales.
Burkhardt holds a Bachelor in Marketing from Advertising Academy Essen and Cologne.
Burkhardt has 3 certificates. These include: Coach training 'International Leadership Program', Professional Scrum Master, PSM I, Professional Scrum Product Owner, and PSPO I.
Burkhardt is immediately available part-time for suitable projects.
Burkhardt's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.
To hire Burkhardt, click the Meet button on the profile to request a meeting and discuss your project needs.

Average rates for similar positions

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Market avg: 800-960 €
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.