WCAG Experts in Germany

• Designed role-based delivery assignment workflows, switchable between own fleet and partner carriers, with traceable status chains from „pending“ to „in delivery.“
• Designed AI-assisted route optimization, where dispatchers review drive-time-optimized route suggestions as drafts and apply them in one click.
• Designed a central planning interface for delivery and route management, bringing table view, map view, and route composition into a single workflow.
• Built interactive prototypes to align new product features early with stakeholders and engineering.

Key methods: AI-assisted Product Design, Workflow Design, Role-Based Workflows, Dashboard Design, Interaction Design, Prototyping, Logistics/Operations UX, Stakeholder Collaboration

• Leading end-to-end UX for two AI SaaS products in closed beta, including LLM-interaction design, prompt-UX, and human-in-the-loop patterns with commercial distribution signed for launch in Q3 2026
• Built a self-built LLM reframing and RAG-correction pipeline powering multi-profile CV and case-study generation in production use
• Shipping real code alongside research, including Three.js/GLSL portfolio work, Figma-API tooling, and a Chrome MV3 extension for session-sync automation

• Spearheaded efforts to enhance product consistency and achieve significantly better usability, ensuring a more intuitive experience
• Partnered with the founders to define a new go-to-market strategy through product discovery
• Directed the process of creating a new company website from concept and wireframes to design and final implementation in Webflow
• Responsive Webdesign
• WCAG
• Corporate Branding
• Product Discovery
• MVP
• Product Design
• User Experience
• Rapid Prototyping

• Analysis and structuring of complex service processes
• Development of customer journeys, user journeys, and service blueprints
• Moderation of workshops for requirements definition
• Derivation of an MVP with stakeholders
• Clear basis for decision-making
• Reduction of uncertainty in early project phases

• Designed web and mobile interfaces, user flows, and design systems in Figma, Adobe XD, Motif, and Lovable, ensuring WCAG 2.1/2.2 accessibility.
• Conducted UX research and delivered responsive websites and e-commerce on WordPress® and Squarespace®, Webflow®.
• Integrated AI-generated imagery (syntography) and AI video creation into branding, prototypes, and editorial projects.
• Lead visual design, creative direction, and client collaboration to deliver functional, innovative, and visually compelling digital experiences.

• UX and product strategy
• digital transformation
• digital brand strategy
• customer experience platforms
• stakeholder workshops
• design leadership

Project: Neura Belden BHVA (Belden HI vision Virtual Assistance)

• Translated AI agent concepts into 4 distinct user workflows (General, Redundancy, Network, VLAN agents).
• Designed 6 game-changing features with technical specifications: Predictive Issue Resolution, Cost Optimization Engine, Compliance Automation, Cross-Agent Orchestration, Knowledge Transfer Mode, Root Cause Analysis 2.0.
• Contributed reusable UX patterns and lightweight standards for experimentation-first AI environment: single-file HTML/CSS/JS prototypes, semantic accessibility, responsive grid layouts, and clear component structure enabling rapid future POC iterations.
• Translated early AI concepts into intuitive user workflows and interaction models for 4 specialized agents, focusing on clarity, trust-building, and progressive disclosure to surface complex AI capabilities.
• Documented design trade-offs in accessible language for non-designers.

July 2024 - June 2025

• Accessibility expert in UI/UX design, WCAG testing, and consulting for the Accessibility Improvement Act
• Creation of an internal accessibility guide

Oskar Oldorf (Project Manager): "I had the pleasure of working with Patricia for over a year on a project focused on ensuring digital accessibility for the online presence of a company in the financial services sector. During that time, I got to know her as a dedicated, detail-oriented, and highly skilled colleague.

Patricia was responsible for independently conducting gap analyses and worked directly and efficiently with key stakeholders. Her role centered on assessing compliance with the BFSG and providing strategic guidance to editorial teams on creating accessible content.

What I particularly appreciated about Patricia was her ability to think beyond the status quo and bring fresh perspectives to the table. She combines strong subject matter expertise with a keen eye for detail and a structured, thorough approach. Her input often sparked valuable discussions and helped us move our work forward in meaningful ways.

I can wholeheartedly recommend Patricia—especially for roles where precision, strategic thinking, and a high standard of quality are essential."

• Created impactful brand designs for "ALAIQ" and "Digitale Kollegen", including logos, brand guidelines, and over 100 digital, print and video promotional materials aligned with target audience preferences. Trained colleagues on brand guidelines, increasing team efficiency by 30%.
• Designed a memorable and trust-enhancing website interface. Created a configurator that helps visitors obtain a profile of their new digital colleague while simultaneously providing the company with client contact information, increasing customer flow from website by 30%. Successfully led a team of developers.
• Developed a unique system for interacting with a digital colleague through text messages. Conducted usability user research to identify and resolve issues and shortcomings during the design stage. This improved customer satisfaction and increased their willingness to use the product.
• Created the design for a promo website for conducting training seminars. Designed a user-friendly learning platform, which increased positive feedback and repeat usage of the platform. Successfully led the development process, releasing the product in a short deadline of 3 weeks.

• Designing and developing responsive, accessible web applications for SMEs and private clients with React.js, Tailwind CSS, JavaScript, and HTML5.
• Building reusable UI component libraries to improve maintainability and reduce development time.
• Integrating REST APIs and implementing dynamic features (landing pages, portfolios, dashboards) based on Figma/Adobe XD designs.
• Independently managing the full project cycle (analysis, development, testing, deployment on Netlify/Vercel) while following mobile-first and cross-browser standards.

• Designing new apps as well as enhancing and running 29 Angular apps for digital claims in an Nx monorepo
• Maintaining and improving a shared component library with ~300 libraries for multiple product teams
• Migrating all apps to a new design system including its component library and systematic refactoring
• Developing and maintaining the CI/CD pipelines (Jenkins, Azure DevOps, Terraform, AWS)
• Managing releases independently including branch handling, versioning, PR coordination and production deployment
• Implementing and maintaining tracking (Adobe Analytics)
• Ensuring accessibility according to BFSG/WCAG
• Test-driven development (TDD) with Jest and Cypress
• Code reviews, mentoring and setting up best practices in the team
• Technologies: TypeScript, Angular 16-20, RxJS, NgRx, Nx (Monorepo), npm, HTML, (S)CSS, Storybook, Jest, Cypress, Cucumber, Husky, Node.js, Git, AWS, Azure DevOps (Repos & Pipelines), Jenkins, Terraform, TDD, BFSG, WCAG, Nexus, IntelliJ, Adobe Analytics

Conceptualizing and developing AI-powered app MVPs from the first idea to a working product. I combine UX strategy with modern AI and no-code tools — especially Claude and Claude Code, where I work directly in the terminal on real code (React, Vite), complemented by Figma, Bolt.new, and Base44 — to quickly validate and build product ideas. Personal platforms: Nutrycoach.ai (AI nutrition coaching with role-based dashboards for clients, coaches, and admins, AI meal analysis, and a scalable design system) and LuxuryBandit (content/creator app). This led to my own practice 'AI-assisted App Strategy', which combines human creativity, UX logic, and intelligent automation.

BMW AG · Mercedes-Benz AG · Munich Re · CARIAD / VW Group

• Leading UX and product direction of PromptM, an enterprise AI prompt management platform at BMW, designing human-agent interaction models, role-based governance flows, and a Playground testing environment for prompt validation and iteration
• Redesigned insurance policy workflows at Munich Re, restructuring form layouts, improving field prioritisation based on user needs, and introducing new design components into the existing product system
• Led end-to-end UX at BMW shopfloor: user flows, wireframes, usability testing, and Figma design system adopted across 5+ agile squads, reducing order processing time by 35%
• UX Coach at Mercedes-Benz, upskilling 50+ team members in user research, usability testing, and agile UX methods; reduced design-to-dev handoff by 30%
• Facilitated 10+ design sprints and discovery workshops; enforced WCAG 2.1 AA accessibility across all deliverables

Professional Certification in AI Product Design - focusing on Human-AI Interaction, AI powered product experience and integrating generative AI into the product design process. Developing skills in AI Prototyping, Prompt Engineering, AI UX Patterns for the next generation of digital products.