Microsoft Word Experts in Nuremberg

Planning, execution & moderation of crisis communication and reputation management

AQIM is a non-profit organization based in Austria. An association of interim managers from Germany and Austria. Founded in December 2024. Multi-part training with workshops and consulting for preventive crisis communication, in cooperation with the founding members and those responsible for communication. To assess crisis potential for the market entry strategy and ahead of a digital campaign.

The project in a nutshell:

Consulting and training for the purpose of:

• Analysis of crisis potential as a new market entrant and its internet-based communication activities
• Planning and developing crisis communication with targeted measures
• Developing a crisis plan to minimize reputation risks in an emergency
• Conducting training and information sessions

Success:

• What started as a one-time consulting event for preparing an information campaign became a multi-part workshop on preventive crisis communication. This not only gave the organization expertise and confidence in the event of acute challenges, but also gave the participating interim managers new skills for their day-to-day work on assignments
• The workshop enabled those responsible to launch the information campaign that was being prepared at the time and planned for six months, as scheduled at the end of January 2026 on social media
• Careful scheduling and defining how to handle critical voices in terms of terminology and tone, as well as compliance rules, ensured a smooth start and run of a 3-month information campaign

Project management and process consulting in the field of Building Information Modelling (BIM)

• IT consulting
• Power Platform & Databricks
• AI software development (custom software)
• Commercial responsibility for the company

• The goal of the project is to build a Greenfield FailSafe data center (FSRZ) as an emergency measure in accordance with BSI 200/4 against a cyberattack.
• Recovery of a project that had been running for several years. Re-initialization of the project: adjustment of the project organization, initiation of regular meetings, establishment of project controlling and project reporting, introduction of project risk management and consolidation of project documentation. Establishment of project governance and introduction of decision-making structures based on decision papers. Definition of deliverables and derivation of phase plans and the project plan. Personnel and resource planning. Coordination with “neighboring projects”, initiation of concept development and implementation. Management of the project with 8 subprojects and PMO. Budget planning and controlling (14,8 Mio). Support and coaching of the subprojects in their methodological approach. Coordination with suppliers and support of EU tenders. Coordination and processing of change requests. Coordination with line management regarding the economically viable operation of the FSRZ. Technical support for IT architecture in the areas of zOS, Windows and Linux, networking and IT security, for designing interim operations and extended regular operations for the FSRZ, planning emergency processes and emergency communication internally and externally.

• Software development
• Technical design of software architecture and design (considering functional and non-functional requirements)
• Frontend and Backend
• Refactorings
• Code reviews
• Unit tests
• Automated integration tests
• E2E tests

Global Identity Services (GIS) is the identity provider for the Digital Services Platform (DSP). GIS is responsible for authenticating and authorizing end users and other DSP services by issuing security tokens. This includes:

• Identity management (e.g., user registration, password reset and change, user profiles)
• Management of roles and permissions
• Single Sign-On (SSO) across DSP services
• Management of OAuth resources and terms and conditions

• Introduction of Agile-CCPM in an IT project agency with a focus on PHP-based content management systems.
• Preparation and facilitation of workshops to establish a cross-agency multi-project management system.
• Coordination and support of the agency partners.
• Coaching of the methodological framework.
• Collection, evaluation, and use of organizational metrics to plan next steps.
• Environment: OKR, CCPM, Agile Coaching, Agile Planning, Agile Metrics, Workshops, Facilitation, Change Management, JIRA, Zoom, Slack, Miro.

• Prototype test drives
• Tests (SW/HW) on dynos, HIL/SIL, and vehicles
• Inverter updates (flashing of EOL, boot manager, software…)
• Software commissioning
• Attending task force meetings
• Daily project management meetings
• Creating, tracking, and updating Jira tickets
• Supporting the resolution of software and hardware issues (troubleshooting)
• Participating in national and international test drives in Germany (Neustadt PGN), Italy (Nardo – Porsche Engineering NTC), Finland (Muonio WTCS), and Sweden (Arvidsjaur)
• Performing coding (CP-Tool) and calibration activities (Vector/Inca)
• Implementing component protection VKMS via Fazit-ODIS (with UDS request) or learning/married/pairing (using PKI card)
• Recording traces for defect analysis
• Preparing test reports and test summary reports
• Delivering broken hardware to the factory location and replacing it with new or refurbished hardware
• Collaborating with client stakeholders and development teams

• Thorough process analysis to identify weaknesses and assess optimization potential

• Precise modeling of business processes using BPMN 2.0

• Creation of detailed requirements and functional specifications to document use cases

• Comprehensive gathering of existing company processes

• In-depth process analyses to uncover potentials

• Moderation and facilitation of workshops with subject matter experts and executives

• Taking on project management for selecting and implementing a new ETRM system environment

• Built the entire accounting function from organizing bank and wallet accounts to preparing CEO statements
• Prepared group financial statements and coordinated with authorities
• Advised shareholders in Dubai
• Recommended reorganization of the group
• Managed liquidation after spin-off
• Built and managed the finance team
• Created a project plan for HK statements
• Collected bank and wallet accounts (five-figure number, millions of records)
• Structured and processed all legal transactions (technology agreements, power plant acquisitions, SPVs, spin-off, investment/disinvestment structures, profit sharing)
• Set up chart of accounts by profit centers
• Built and managed fixed assets
• Introduced accounting in the US system QuickBooks and posted all entries (millions)
• Cleared accounts
• Handled intercompany reconciliations with major subsidiaries including permanent establishments
• Reconciled all transactions (B2B, B2C, self-mining, wallets/exchanges/credit cards)
• Negotiated settlements of receivables (double-digit millions)
• Engaged auditors and tax advisors

Results:

• Established the accounting function with all associated subsystems and built the team
• Prepared group and subsidiary financial statements as well as tax returns and coordinated with authorities
• Coordinated auditors
• Advised shareholders in Dubai
• Recommended group reorganization
• Managed liquidation after spin-off

• Development of strategies, processes and system requirements to further develop the lead and campaign streams of a Salesforce system for the subsystems Sales Cloud, Marketing Cloud and Analytics Cloud
• Gathering and creation of marketing strategy concepts for direct sales, focusing on lead generation for new and existing customers
• Analysis and optimization of existing and new contact points
• Derivation of system requirements and user tests for new developments
• Establishment of a requirements and implementation process for business needs at the interface between CRM strategy and marketing system operations
• Facilitation of ideation workshops with the project's stakeholders
• Mediation between business and technical project stakeholders
• Analysis and post-documentation of existing marketing strategies and the system functions already created for them
• Analysis of target groups and pre-system data quality as a foundation for new CRM strategies
• Consultation on content and asset strategy for marketing campaigns
• Definition of KPIs and other performance criteria for the system and CRM strategy

• Operational implementation and handling of the document flow between internal and external partners (such as engineering, contractors, project management, certification body, claim management)
• Formal review of documents in the document management system (thinkproject!)
• Setting up and further developing SharePoints in the early, dynamic development phase of projects in close cooperation with the project teams

• Led an interdisciplinary team (R&D, procurement, quality, production)
• Planned and monitored milestones, budget, and resources
• Managed stakeholders and coordinated technical topics with suppliers
• Ensured technical maturity according to project plan

• Building the world's largest database of market research service providers and survey platforms ([link]