Microsoft Word Experts in Germany

• Operation and further development of the network and security infrastructure.

• Monitoring, analysis and resolution of network and security incidents.

• Cross-department collaboration with other specialist teams for operations, further development and reporting.

• Firewall vulnerability analysis.

• Firewall rule approvals.

• Troubleshooting IP communication issues in the network and firewall infrastructure.

• Security-critical IT infrastructure, processing of personal data, compliance with legal regulations.

• Products: Palo Alto Networks Firewalls, Cisco ACI, Checkpoint Firewalls, F5

• Technologies: SDN, SDWAN, Cisco EPIC, Cisco ACI

• PMO lead for Security Clearance 2 (SÜ2) cleared
• Reporting to sub-program management GMN
• System maintenance 25+
• Functional control and coordination of Jira setup
• Preparation of decision papers (e.g. project planning, steering model, communication plans, controlling models, role and responsibility matrices)
• Development of program-wide knowledge management using Confluence, creation of Jira concept
• Development of an access concept for all project tools
• Analyzing existing processes, identifying improvement potential, and designing solutions to increase efficiency and effectiveness
• Development of a concept for introducing automation approaches in existing tools
• Creating intranet articles as project marketing
• Responsible for project governance through reporting and resource planning in the sub-program
• Agile further development of the project method
• Gathering customer requirements (requirements engineering)
• Preparation and support of contract negotiations (7-year term, budget of over 500 million)

As a project coordinator in development projects (consisting of software and hardware), I was responsible in an advisory capacity for creating recommendations and organizational framework conditions in the areas of reporting, project scheduling, progress tracking, resource allocation, and presentation of results.

• Technology stack: Teams, Azure DevOps, Android
• Keywords: software, hardware, AI, MDM, Kanban, requirements specification, functional specification, SaaS, ergonomics, health, medical device

Planning, execution & moderation of crisis communication and reputation management

AQIM is a non-profit organization based in Austria. An association of interim managers from Germany and Austria. Founded in December 2024. Multi-part training with workshops and consulting for preventive crisis communication, in cooperation with the founding members and those responsible for communication. To assess crisis potential for the market entry strategy and ahead of a digital campaign.

The project in a nutshell:

Consulting and training for the purpose of:

• Analysis of crisis potential as a new market entrant and its internet-based communication activities
• Planning and developing crisis communication with targeted measures
• Developing a crisis plan to minimize reputation risks in an emergency
• Conducting training and information sessions

Success:

• What started as a one-time consulting event for preparing an information campaign became a multi-part workshop on preventive crisis communication. This not only gave the organization expertise and confidence in the event of acute challenges, but also gave the participating interim managers new skills for their day-to-day work on assignments
• The workshop enabled those responsible to launch the information campaign that was being prepared at the time and planned for six months, as scheduled at the end of January 2026 on social media
• Careful scheduling and defining how to handle critical voices in terms of terminology and tone, as well as compliance rules, ensured a smooth start and run of a 3-month information campaign

Lead Business Analyst – Analysis and optimization of private banking processes

• Responsibility for the business analysis and further development of business processes in private banking, with a focus on CRM, customer data management, and master data processes

• Carrying out a comprehensive business process analysis to identify optimization potential, business gaps, and improvement opportunities along the customer lifecycle

• Gathering, analyzing, and structuring business requirements in close cooperation with business units, management, IT architecture, and development teams

• Creating and aligning business concepts, process models, user stories, and requirement documentation as the basis for technical implementation

• Analyzing and optimizing existing master data processes with a focus on data quality, responsibilities, and efficient data maintenance

• Designing and further developing CRM customer data processes while taking regulatory requirements and business goals into account

• Planning and moderating workshops with business, IT, and stakeholders for requirements analysis, process design, and solution finding

• Managing requirements and ensuring consistent communication between business and IT

• Using AI-supported analysis tools to help with requirements analysis, structuring information, and improving documentation quality

With project PRIZMA, DB will modernize its infrastructure on the one hand, and develop a fail-safe IT landscape on the other hand, which can be restored quickly and securely in case of a disaster.

• Capture current architectures of existing systems as well as methodical consulting and development of target architectures
• Deepen and maintain the building plan / target IT landscape
• Implement technical architecture concepts & architecture descriptions
• Implement migration concepts for updating and further developing the platform and information systems
• Assess submitted improvement suggestions as part of the project
• Capability management: identify capability gaps, develop target visions, and support transformation planning within the enterprise architecture.
• Create a compatibility matrix of the components in use and compare dependencies of specific versions
• Create an IT concept for extending the platform with the following topics: hardware and software requirements, security, licensing, high availability, load balancing, backup & recovery, update strategy, monitoring integration, etc.
• Coordinate with business architects as well as technical architects from the cross-functional architecture area of the PRISMA program for the topics (backup, Active Directory, monitoring, Citrix, and business applications ...)
• Status meetings and alignment of project planning with the Release Train Engineer / Project Manager
• Advise the Release Train Engineer / Project Manager in identifying project risks
• Advise the System Architect Engineers in steering the implementation of the concept
• Implement the IT concept
• Document the infrastructure

Label: MS Project, LINUX, Windows, ORACLE, Java, REST, SharePoint, Microsoft Exchange, UML, Enterprise Architect, BPMN, AZURE, AWS, V-MODEL, Micro Service, VisualStudio, SAP S/4HANA, SCRUM(SAFE), ESB (TIBCO), Python, Innovator, LeanIX (TOGAF), Ansible, Ansible Tower, Ansible Automation, ROBOT, SpringBoot

• Analysis of affected business processes taking numerous stakeholders into account
• Interface analysis, architecture and system design
• Communicating and coordinating various subprojects and interface partners
• Creating epics and user stories, maintaining the backlog, workshops and review presentations
• Support during implementation between business departments and development
• Test management including strategy and approach definition
• Test case definition, execution and approval
• Cross-team organization of integration and acceptance tests
• Support of test environments
• Technologies and tools: Java, Angular, Kubectl, REST, AWS SNS/SQS, Kafka, S4/HANA, Bruno

• Project management of a simplification project to reduce effort for an IT transformation project
• Stakeholder management and preparation of decision papers for top management
• Scoping and PI planning across multiple delivery streams
• Planning requirements for the transformation project
• Creating partner and customer journeys for structured end-to-end capture of requirements
• Designing suitable tracking methods for project progress
• Coordination with IT service providers and transformation project committees

• WiNOWiG extensions (digitalization & organization)
• Project management for the WiNOWiG project (regulatory offenses)
• Process optimization and coordination

• Project management for software projects in the brake control unit area with a focus on deadlines, costs, and quality.
• Planning, control, and reporting of project progress, risks, dependencies, and work packages.
• Planning and tracking of work packages using PTC Integrity.
• Organizing and moderating customer meetings as well as coordination with internal departments, external suppliers, and third parties.
• Creating and maintaining project documentation according to Automotive SPICE requirements as well as management reporting.

• Planning and implementation of a migration strategy for master and transaction data for the continuous loading of a cloud-independent database
• Creation and pilot implementation of a company-wide Business Data Model for customers, suppliers, contracts, products, prices, consumption, invoices, and dunning
• Concept and consulting for a Data Governance Framework incl. definition of committees, roles, processes, and metadata model
• Operationalization of the Data Governance Framework with definition of data standards
• Sub-project management in two pilot projects (PoCs) for Data Governance systems (ErwinDIS and Atlan)
• Training and coaching the data team in migration, data quality, and data modeling

• New connection of the product interfaces of the Financial Data Warehouse (FDW) directly to the Abacus 360 native interfaces
• IT environment: PC, client-server, Citrix remote client, Oracle DB
• Mapping of FDW outbound to Abacus 360 Native
• Analysis of requirements documents, business concepts, and existing interface rules
• Definition of new FDW rules for outbound to Abacus 360
• Adjustment of test scripts for the new interfaces
• Execution of tests to ensure correct data delivery and processing

• Marketing consulting for the business units EDL@Home and Commodity (electricity & gas)
• Development and implementation of the marketing/sales strategy in close coordination with the department head
• Definition and expansion of key channels (web, app, portal, social, paid, sales partners)
• Goal, annual, and budget planning for the EDL@Home business unit
• Leading and running team workshops to define goals & develop campaigns
• Campaign/content planning for different target groups
• Concept and implementation of the regional multi-channel sales campaign incl. A/B testing
• Optimization of the customer experience across all channels
• Technical support/advice for the product teams during iterative implementation
• Building and managing a campaign dashboard to measure success
• Managing external agencies and internal teams
• Regular results presentations and reporting to department leadership
• Active stakeholder management

• Create a tracking concept for Google Tag Manager and Google Analytics including data layer, events, triggers, and reporting
• Manage the project team (developers, designers, performance specialists)
• Serve as communication interface between stakeholders and digital departments