Adobe Acrobat Expert in Germany

• Challenging consulting services as well as interim, transformation, program and project management
• Program Manager for dormakaba International Holding AG: responsible for the SAP rollout in the German subsidiary consisting of 16 projects for Sales, Service, Operation and Finance, preparation through a fit template pre-project, development and formulation of end-to-end business processes, guidance and coaching of the business in use case and technical concept creation, introduction of integration test concept and implementation of integration tests
• Senior consultant for AGRAVIS Raiffeisen AG: specification of ITSM processes Incident and Release Management based on ITIL, examination of implementation options with SAP Solution Manager, managing the cutover of an SAP project
• Interim manager for bofrost DL GmbH & Co. KG: analysis and redesign of the existing business process model, management of strategic PMO including control of project portfolio management (up to 40 projects), project initiation process management, coaching of project managers, comprehensive reporting, ensuring economic viability of all projects, direct reporting to the advisory board, guidance for process and ITSM areas, management of strategic program including greenfield approach, system landscape redesign, end-to-end process introduction, CRM POC and platform provider beauty contest, development of target specifications using LEAN A3, design and implementation of POC with two platform providers
• Program Manager/PMO/PPM for Henkel KGaA global SCM consolidation: management of international template team for SAP landscape redesign, management of strategic partner Accenture
• Program Manager/PMO/PPM for Henkel KGaA migration from SAP BW to Microsoft BI: complete development lifecycle, transition of services to Accenture and hosting from HP to IBM, implementation according to PMI-based and agile standards, management of 20 projects, turnaround program setup, root cause analysis, contract amendments, governance, reporting, controlling, coaching of up to 60 employees, 20 MEUR budget, all milestones achieved on time and within budget
• Program Manager/PMO M&A IT for Henkel KGaA: SAP rollout and infrastructure transition worldwide after acquisition, carve-out management, onboarding of approx. 5 000 new SAP users, consolidation of servers and data centres, management of 30 projects across WEU, CEE, LA, NA and AP, PMI-based implementation, governance setup, coaching of up to 150 employees, 85 MEUR budget, 300 people worldwide, international tender management with providers such as Accenture, IBM, HP and Cisco, program completed on time, on quality and below budget
• Interim Manager for Bertelsmann AG: strategic IT sourcing program for Corporate CIO including six projects, planning, controlling, reporting, coaching, quality management, stakeholder management, contract transitions, development of system to verify savings, achieved 20% above planned savings
• Interim Manager IT Governance for Henkel KGaA: professionalisation of IT service management, audit and development of PMI-based project management process with group adaptations, group-wide rollout of ITIL processes incident, problem and change management
• Agile project for ALDI-Sued: finalisation and implementation of demand management process for IT requirements with interfaces to other processes and service catalogue
• Senior Consultant for hagebau IT GmbH: analysis of business processes, conception and implementation of NDA, RFI and RFP for Managed IT Services tender with EUR 30 million volume, transition planning of two data centres to Atos managed services, development of service catalogue and cost allocation model
• Interim Manager for Henkel KGaA: development of international resource management system for global IT to improve cost and capacity control, agile planning, controlling and scope management, realization of 25% capacity reserves
• Interim Manager for Netrada GmbH: professionalisation of IT service management, conception and creation of 16 SLAs, process analysis and documentation, service quality objectivisation reducing ad hoc workload by approx. 20%
• Senior Consultant for Saudi Telecom: introduction of PMI-based project management process, development of PMO, coaching of employees, support in acquisition of customer projects by applying the introduced method

• Overall project planning for resources, budget, costs, license and service contracts, cost optimization and negotiations
• Leading and managing the project team and achieving the project goals
• Leading digitalization projects and their phases such as concept, planning, change and requirements management, configuration, implementation, testing, interfaces, communication and approval
• Conducting planning meetings
• Organizing, planning and conducting team, customer and requirements workshops with up to 50 participants at operational and management level
• Main contact for technical and functional topics as well as project coordination
• Recording and maintaining backlogs (user stories and EPICs) in Jira and turning requirements into user stories and prioritizing them
• Approval and publication of online services in the Wirtschafts-Service-Portal.NRW (WSP.NRW)
• Creating and maintaining project documentation
• Planning and designing the nationwide rollout/reuse as part of the once-for-all principle via WSP/FIT-Connect
• Communication between stakeholders, customers, authorities and the Ministry of Economic Affairs, Industry, Climate Protection and Energy (MWIKE)
• Work according to the SCRUM method

• IT consulting
• Power Platform & Databricks
• AI software development (custom software)
• Commercial responsibility for the company

• Editorial preparation of texts for daily newspapers and magazines
• Editing, shortening, and improving articles stylistically
• Writing headlines, introductions, and captions
• Selecting, editing, and placing image material
• Designing and print-ready production of editorial publications
• Proofreading, final editing, and editorial quality assurance

• Labeling BarTender
• Structure, Schema ST4 consulting.
• MDR consulting.

• Overall coordination of service providers for all infrastructure topics at a production site being set up in Baden-Württemberg
• Design and finding solutions for internet connectivity, building office communication networks, setting up WLAN in production and administration buildings, IP address management, password policies, time tracking, access control systems, backup strategies, emergency power planning, operating concepts, cost planning, event management, workplace setup including laptop/mobile phones/telephony, remote support, print servers
• Selecting suitable external service providers and planning to meet needs for spare parts, repairs, on-site service, network and workplace support including on-site system replacement by providers
• Choosing suitable external service providers for facility management and building technology (fiber optic connections, data center infrastructure, cable ducts etc.)
• Coordination with clients and service providers
• Escalation management, schedule control
• On-site presence for service meetings and managing service providers

• Analysis of technical and economic feasibility
• Creation of a detailed project plan including time and resource management
• Requesting and evaluating offers, selecting components, and managing suppliers
• Coordination of all involved trades (e.g. electricians, installation companies)
• Monitoring the construction work and ensuring deadlines, budgets, and quality standards are met
• Acceptance and commissioning of the PV system including documentation
• After project completion: optimizing monitoring and supporting grid connection

• Conducted internal training sessions on AI tools and led a bot lab community project.

• Championed diversity and inclusion initiatives, facilitating workshops and training sessions.

• Tactfully steered discussions between stakeholders and leaders to offer professional insight and handle any issues before escalation, diffusing conflict.

• Conceptualised and launched various DEI initiatives to instil a positive mindset within the workforce, leading to an award for diversity and inclusion.

• Championed diversity within the workplace through workshops, training, and video interviews, managing the Mindset, Diversity, and Inclusion teams to promote best practices.

• Consulting as Product Owner, Project Management, SCRUM Master, and Agile Coaching

AI Readiness - Part 3: Creating an E-Book on the Use of AI in Software Testing

• Designing and creating an e-book on the meaningful and safe use of AI in software testing from the perspective of an experienced test expert.
• Using generative AI (ChatGPT, Perplexity Pro) as a sparring partner for structuring, wording suggestions and variant creation, with final technical review and approval of all content based on my own expertise.
• Developing practical opportunities and risks of AI in testing, with a special focus on collaboration between testers and AI instead of "tester vs. AI".
• Title: "11 Strong Reasons: Dream Team Instead of Rivals - Testers and AI Are Unbeatable Together"
• Subtitle: "How humans and machines form the perfect team in software testing—and why pure AI testing is risky."
• Planned use of the e-book as a basis for workshops, client presentations, or internal training.
• Technology: Generative AI, ChatGPT, Perplexity Pro, Microsoft Word, Adobe Acrobat, many years of professional testing experience, common sense.

• Redesigning cablewise infrastructure with CAT 8.1 keystones, measuring the speed and quality of the new installation with Pockethernet, documentation at a local saddlery
• CAT 8.1 installation and building a data center, site linking, VPN and VLAN configuration for a local car dealership, implementation of IT-Security standards like virus protection (G Data) and firewalling (OPNSense)
• Relocation of a tax office with redesign of the IT infrastructure, virus protection (G Data) and backup solutions (QNAP)
• Planning, conception and implementation of an inhouse data center, BSI-compliant for commercial laundry (including Proxmox-based virtualization of existing infrastructures, QNAP, G Data, OPNSense, APC)
• Implementation and conception of security solutions in the SME sector
• Collaboration on the IT-security concept for the Bremen network of authorities (in the dLAN network)
• Creation of IT-security concept VOIS (modules MESO, KFZ/iKFZ) including audit preparation for KBA
• Expansion of the IT-security concept for the online service for electronic residence registration (eWA) to include use as an eFA (one-for-all) service (nationwide)
• Expansion of the IT-security concept to include modules wos & wvp
• Concept development for the implementation of DIN SPEC 27076 at MSEs and SMEs
• Creation and evaluation of emergency concepts
• Creation and evaluation of response actions and BCM plans
• Assessment of existing business continuity management (ISO 22301)
• Development of BCM strategy options
• Conducting awareness training

• Development and design of drives with support from product management
• Technical support for purchasing
• Creation of requirements and functional specifications, FMEAs, calculations and verifications with CAE, test protocols
• Communication with suppliers, customers, production, assembly, quality management and product management
• Testing products and error analysis
• Support for marketing activities (e.g. trade shows)

• Led the central Instore Logistics Team and oversaw support operations across 13 stores in Germany and Luxembourg, ensuring seamless coordination of logistics processes and strategic direction.

• Oversaw all merchandise management processes across stores, eCommerce, and Pick from Store, ensuring alignment, efficiency, and operational consistency.

• Analyzed staffing procedures and personnel costs across support teams, providing data-driven recommendations to the Executive Board for annual budget planning.

• Led continuous improvement initiatives including documentation, KPI development, and performance tracking to drive operational excellence through data-based insights.

• Provided technical support for new store openings and transformation projects, ensuring integration with central logistics and adherence to EU Price Indication Regulation (PAngV).

• Managed optimization and digitalization projects, including piloting digital price tags across stores to enhance efficiency and customer experience.