Go Experts in Nuremberg

• As part of the project, the further development of the identity management system was driven forward. This included a comprehensive refactoring of the interfaces to the connected target systems. In addition, several special systems were successfully connected to the IAM to ensure end-to-end identity and authorization management.
• Technical design and solution proposals for IAM system development
• Requirements analysis and requirements management (IREB, BABOK)
• Alignment of the strategy with the future target architecture (TOGAF)
• Prototyping of solutions
• Documentation of requirements (Innovator)
• Analysis and documentation of requirements and creation of process models (UML, BPMN, ArchiMate)
• Modeling of requirements and system functionalities (OOA/OOD, UML)
• Further development of interfaces (SOAP, REST)
• Carrying out architecture reviews

Planning, execution & moderation of crisis communication and reputation management

AQIM is a non-profit organization based in Austria. An association of interim managers from Germany and Austria. Founded in December 2024. Multi-part training with workshops and consulting for preventive crisis communication, in cooperation with the founding members and those responsible for communication. To assess crisis potential for the market entry strategy and ahead of a digital campaign.

The project in a nutshell:

Consulting and training for the purpose of:

• Analysis of crisis potential as a new market entrant and its internet-based communication activities
• Planning and developing crisis communication with targeted measures
• Developing a crisis plan to minimize reputation risks in an emergency
• Conducting training and information sessions

Success:

• What started as a one-time consulting event for preparing an information campaign became a multi-part workshop on preventive crisis communication. This not only gave the organization expertise and confidence in the event of acute challenges, but also gave the participating interim managers new skills for their day-to-day work on assignments
• The workshop enabled those responsible to launch the information campaign that was being prepared at the time and planned for six months, as scheduled at the end of January 2026 on social media
• Careful scheduling and defining how to handle critical voices in terms of terminology and tone, as well as compliance rules, ensured a smooth start and run of a 3-month information campaign

Embedded Analytics & AI-assisted BI

Design and development of an integrated analytics solution based on ASP.NET Core, Power BI Embedded, and LLM services to provide context-based business information.

Development of an AI agent with Function/Tool Calling for the secure orchestration of REST APIs, SQL data sources, and technical services within defined business processes.

Building automated BI workflows including workspace management, deployment processes, and scheduled refresh via the Power BI REST API.

Implementation of secure service-to-service communication with Microsoft Entra ID and Service Principal, and integration into existing enterprise system landscapes.

Technologies: ASP.NET Core, C#/.NET, Power BI Embedded, Power BI REST API, LLM API, AI Agents, Function/Tool Calling, Entra ID

• Translated complex operational requirements into scalable Salesforce configurations, automation flows and governance policies, ensuring clean and maintainable implementations
• Designed and optimised Flows to eliminate manual steps in key business processes, improving both performance and process compliance
• Managed user roles, permission sets and security settings for a multi-team Salesforce org; ensured data quality and system stability through structured governance practices
• Supported Marketing Cloud integrations and campaign automation workflows, collaborating with business teams on data-driven audience segmentation
• Coordinated release management and deployment activities with development teams, contributing to structured change control processes

• Led global automation projects in Hybrid Cloud, focusing on process standardization and service delivery optimization across international teams.
• Managed the product roadmap, prioritized backlogs, and aligned business goals with technical inputs using Jira.
• Fostered cross-functional collaboration to define project objectives and ensure alignment with strategic goals across departments.
• Defined and documented user stories and acceptance criteria with stakeholders.

• IT consulting
• Power Platform & Databricks
• AI software development (custom software)
• Commercial responsibility for the company

• Managed engineering configuration and change activities throughout the product development lifecycle for chassis and power electronics systems.
• Coordinated implementation of engineering changes between development, manufacturing, validation, and quality teams.
• Maintained product traceability and configuration consistency across prototype, pre-series, and series production phases.
• Administered requirements and configuration baselines using Windchill, Jira, and Confluence.
• Supported change control boards and engineering review meetings to assess impacts, risks, and implementation plans.
• Ensured compliance with development processes and quality standards through configuration audits and lifecycle reviews.
• Coordinated manufacturing readiness activities and monitored implementation of approved changes.

• Definition of features
• Authorization Mastercard and Visa
• Usage of ISO protocols and norms
• Mastercard Fast Funds
• Feature analysis Girocard 4.0
• Scoping EPI

• For a market entry in USA and EU, commercial, regulatory and operational requirements had to be translated into a reliable structure; the data basis and processes were initially insufficient.

• Supply Chain and Go-to-Market Strategy; COGS structure; distribution and Last Mile; Direct-to-Patient logic; reimbursement context; development of the data basis and cross-functional collaboration.

• Created an investor-ready Supply Chain/COGS foundation and a scalable logic for market entry.

Built charts for historical data, alarms, and downtime, plus enhanced interactive tables to efficiently track and compare oil-well performance. Eliminated 80% of high/medium security risks (Checkmarx) for the app. Optimized charting libraries, cutting usage from to 300–400MB for large data sets.

Strategic management of daily operations to ensure smooth processes in high-level customer service.

• Implementation and monitoring of performance KPIs to increase operational efficiency.
• Advising clients on optimizing their service workflows and customer journey.

• Built a custom AI chatbot for an e-commerce client using GPT-4 and LangChain with RAG, reducing customer support ticket volume by 45% and improving response accuracy to 92%.
• Designed and deployed an intelligent document processing system using LlamaIndex, Pinecone, and FastAPI for a FinTech startup, enabling semantic search across 100K+ financial documents.
• Developed multi-agent AI workflows using CrewAI and LangGraph for a marketing agency, automating lead research, content generation, and outreach — saving 20+ hours/week of manual work.
• Created AI-powered automation pipelines using n8n, Make, and Zapier integrated with CRMs (GoHighLevel, HubSpot), reducing manual data entry by 80% for a real estate firm.
• Delivered prompt engineering and LLM fine-tuning consulting for multiple clients, optimizing AI model outputs for customer support, content creation, and data extraction use cases.
• Built production-ready REST APIs with Python and FastAPI to serve AI models on AWS and GCP, handling 10K+ daily requests with 99.9% uptime.

• The aim of the project is to build a Greenfield FailSafe data center (FSRZ) as an emergency measure in accordance with BSI 200/4 against a cyberattack.
• Recovery of a project that had been running for several years. Re-initialization of the project: adjustment of the project organization, initiation of regular meetings, establishment of project controlling and project reporting, introduction of project risk management and consolidation of project documentation. Establishment of project governance and introduction of decision-making structures based on decision papers. Definition of deliverables and derivation of phase plans and the project plan. Personnel and resource planning. Coordination with “neighboring projects.” Initiation of concept development and implementation. Management of the project with 8 subprojects and PMO. Budget planning and controlling (14,8 Mio). Support and coaching of the subprojects in their methodological approach. Coordination with suppliers and support during EU tenders. Coordination and processing of change requests. Coordination with the line organization regarding the economic operation of the FSRZ. Technical support for IT architecture in the areas of zOS, Windows and Linux, network and IT security, the design of interim operations and extended regular operations for the FSRZ, planning of emergency processes and emergency communication internally and externally.

• Collected, analysed, and interpreted HR data from multiple systems
• Conducted ad-hoc people data analyses for stakeholders
• Supported Employee Listening and ensured actionable survey insights
• Built intuitive dashboards and visualizations in SuccessFactors, PowerBI, and Qualtrics
• Produced regular reports and dashboards on key HR metrics
• Contributed to people analytics projects as a junior team member
• Collaborated with HR Tech and Data teams to improve data quality
• Ensured ethical and governed data use with Legal, Data Privacy, Labour Relations and Works Council