Go Experts in Hamburg

Developed the product vision and outcome strategy for a new registry platform, designed a management workshop for strategic alignment, conducted BPMN process mapping across systems and roles, analyzed user story practices and further developed them on an outcome basis, and brought together stakeholders from business departments, management and the external development partner.

Skills: Product Strategy, Outcome Roadmapping, Stakeholder Workshops, BPMN/Process Analysis, Miro, Linear

• Introduction of service management
• Optimization of processes
• Introduction of an agile way of working
• Introduction and configuration of Atlassian Jira Service Management
• Prioritization of features
• Coordination with stakeholders and the business department
• Management of the backlog and creation of user stories
• Budget management
• Coordination of a Scrum team
• Use of Atlassian Jira and Confluence
• Use of Microsoft Teams
• Working according to Scrum and Kanban

• Developed a market entry strategy for the claims division of an insurance services provider.
• Analyzed and optimized existing claims processes.
• Defined management metrics and KPIs to improve performance and efficiency.
• Advised management on market positioning and process digitalization.
• Led an IT team of 13 employees as part of an interim vacancy cover.
• Ensured stable IT operations and managed external IT service providers.
• Led regulatory projects, particularly the implementation of the DORA regulation.
• Prepared and supported an IT security audit.
• Change management and conflict moderation in a challenging transformation environment (FI migration).

• Prepared and reviewed quarterly royalty settlements for licensors across music, publishing and media brands, including minimum guarantees, recoupment, returns reconciliation and process optimisation.
• Reconstructed historical licensing data for an external audit by a major US studio, covering music publishing and recorded music across ROW and AUS, and coordinated the resulting statements with the licensor.
• Supported the reconciliation of music royalties with the German collecting society and its international hub for 2018 to 2024.
• Assessed licensing data for accruals and provisions, and structured metadata for contract negotiations.
• Designed target processes and SOPs for a royalty automation tool and accompanied testing during rollout.

As a Council Member at GLG (Gerson Lehrman Group), the world’s leading expert network, I provide organizations, investment firms, and consulting companies with expert discussions on demand – wherever specialized knowledge in information security, IT governance, and regulatory compliance is needed.

My assessments are based on many years of practical experience in highly regulated industries: from building and implementing information security management systems (ISMS according to ISO 27001), IT risk and vulnerability management, and business continuity (ISO 22301) to the practical implementation of European regulations such as DORA, NIS2, BAIT, and the Cyber Resilience Act (CRA).

The cooperation is project- and discussion-based. I provide decision-makers with a practical perspective gained from real-world experience on cyber risks, security governance, and operational resilience – exactly when it is needed.

Establishment of Compliance Department & DORA Operationalization

• Establishment of a complete compliance organization in accordance with DORA
• Development and operationalization of the SfO
• Use of AI agents for automation:
• Evaluation of due diligence questionnaires including risk classification
• AI-supported contract analysis (DORA/MaRisk compliance)
• Monitoring of external data sources (cyber incidents, newsfeeds)
• Establishment of a decentralized risk and action register
• Preparation of GAP analyses and derivation of measures
• Establishment and maintenance of the Outsourcing Information Register
• Use of proprietary TPRM frameworks, checklists and process models

Establishment of Compliance Department & DORA Operationalization

• Establishment of a complete compliance organization in accordance with DORA
• Development and operationalization of the SfO
• Use of AI agents for automation:
• Evaluation of due diligence questionnaires including risk classification
• AI-supported contract analysis (DORA/MaRisk compliance)
• Monitoring of external data sources (cyber incidents, newsfeeds)
• Establishment of a decentralized risk and action register
• Preparation of GAP analyses and derivation of measures
• Establishment and maintenance of the Outsourcing Information Register
• Use of proprietary TPRM frameworks, checklists and process models
• Project controlling - presentation and structured measurement of project goals achieved as part of management reporting.
• Overall responsibility for establishing a Compliance, Governance and Risk organization
• Establishment of an integrated GRC model and executive reporting for the Management Board.

• Designed and moderated a NIS2 preparation workshop for RAS Reinhardt Maschinenbau GmbH and its IT service provider Catuno GmbH. Together with executive management and IT leadership, the current status was assessed, an initial GAP analysis was conducted and areas for action were prioritized based on ISO 27001.
• Developed an ISO-27001-based regulatory framework (ISMS) for NIS2 compliance, including a structured current/target GAP analysis, targeted improvement of the security maturity level and preparation of the organization for NIS2 audit readiness.

• Interim management during the generational transition at a B2B provider of digital graphics and content solutions
• Reorganization of structures, responsibilities and governance, including at the subsidiary
• Digitalization and automation of processes
• Team leadership and stability during the transition phase
• Structured handover plan for the successor
• Input for innovation and future viability

• Owning RAG, LLM-System, ML-ops-Pipelines for various startups in Insurance, Banking, Energy (KRITIS)

VALUE ADDED:

The structured analysis and further development of business requirements and processes is driving the modernization of contract administration in a focused manner. Complex business matters and dependencies are made transparent, optimization potential is identified, and transferred into scalable solution approaches that enable as much straight-through processing as possible. This creates clearer and more efficient processes as well as reliable decision-making and implementation foundations for business departments, architecture, and development.

• Development of business requirements and processes for the further development and modernization of contract administration
• Creation and further development of business concepts, process descriptions, and decision-making documents for implementing new and optimized processes
• Analysis of existing processes and identification of optimization potential to simplify and scale processes
• Structuring of complex business matters in a dynamic project environment to ensure transparency and traceability for all involved
• Identification and clarification of business dependencies and interfaces, especially in interaction with adjacent systems and departments
• Contribution to business target models and development of solution approaches for new, scalable processes that also enable straight-through processing
• Leadership and moderation of business workshops to coordinate and further develop requirements with internal stakeholders from business departments, architecture, and development
• Prioritization of business topics and requirements for targeted implementation
• Support with testing, reviews, and quality assurance, including the creation and coordination of business test cases to verify the implemented solutions
• Use of SharePoint and Kanban to document and manage tasks

• End-to-end analysis and optimization of existing processes in campaign management, contract management and district heating construction/construction coordination
• Development of automated contract management and transformation scenarios, including software selection and integration
• Analysis of ERP, chat, RCS messaging, consent management and tracking
• Preparation of recommendations, decision proposals and presentations for the executive board
• Use of AI for process optimization
• Tools: Apple Office, Microsoft 365, Teams, Claude, ChatGPT

• Strategic consulting for the implementation of a CTV monetization concept in the livestreaming sector - sports
• Consulting and support in selecting monetization partners
• Strategic consulting and screening of ad technologies, their integration, and the implementation of an integrated business workflow
• Stakeholder management and management support
• Pricing, cost, and benefit analyses
• Sub-project leadership for external and internal stakeholders and teams

• Consulting, training and coaching in the financial sector on strategy, organization and IT topics

• MorgenFund: Advising the operator of a fund platform on software selection for a sub-ledger "Cash Accounts" based on virtual IBANs (VIBAN)

• Structuring requirements, market screening, preparing RfIs, communicating with vendors and conducting the selection process

• UniCredit/HypoVereinsbank: Workstream Lead "Booking and Customer Reporting" in the payment transformation project "PULS"

• Business analysis, preparing business requirements and coordinating the solution items as part of the functional specification with the bank's IT service providers

• Business analysis of SEPA CT and SWIFT MX (.camt-, .pain- and .pacs- formats), change management, team leadership for a virtual team of fifteen line experts and stakeholder management

• equensWorldline Germany: Program management for three projects of the SWIFT Service Bureau (CBPR+, ESMIG and Euro1Step1 migration) as part of the SWIFT MX migration

• Managing individual project leads with regard to cross-project goals and requirements; reporting to internal and external committees and stakeholders; coordination with dependent projects and programs

• Project management/PMO: Interim project management, deputizing for project leads, resource planning, budget and cost management, general PMO activities

Goal: Future readiness and succession readiness

• Business model assessment: Conducting Business Model Canva workshops to assess the current business model and understand collaboration (3 areas)
• Systemic structural and cultural pattern analysis & role clarification: Conducting employee interviews to clarify responsibilities, interfaces, and decision-making logic in depth.
• Strategy operationalization: Breaking down the company's strategy, mission, and vision into concrete principles and operational goals that can be lived in everyday work.
• Establishment of a feedback system