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EPIC Owner (m/f/d) with a Focus on Retention Requirements within a Large Transformation Program

Project specification

Project duration
Period 29.03.2023 - 31.12.2023
Project location
Location Munich, Germany
Project capacity
Capacity 80%
Daily rate range
Daily rate 880 - 960€
Remote work ratio
Remote up to 70%

Project expertise

Industries
Telecommunication
Areas
Information Technology Product Development Quality Assurance

Description

Our client is a German mobile network operator running a cross-company, international transformation program. The team includes a Business Analyst (handling most JIRA tasks), a Business Owner (knowledgeable in legal topics and current business processes), a UX designer (creating wireframes), and a Solution Architect (reviewing overarching architectural issues). For this project, we are looking for an Epic Owner with telecommunications experience and Leave-Tribe expertise.

Tasks:

  • Create end-to-end requirements for each brand (blue, o2, Aldi, WhatsApp SIM, ...)
  • Own retention processes (Leave Tribe)
  • Create the EPICs & stories that describe the features to be implemented for each brand
  • After feature delivery: support business side of test management (revise test cases, business testing, defect management) => (no testing required, a test team is available)
  • Communicate with and moderate two Indian IT firms working in parallel
  • Coordinate with various stakeholders: business, legal, controlling, tech, etc.

Requirements

Must have:

  • Experienced consultant in telecommunications (currently focusing on mobile)
  • Knowledge of typical lifecycle processes (Buy - Inlife - Leave)
  • Hands-on ability to drive your own topics forward with the right people

Nice to have:

  • Ideally experience in test management
  • Agile working style: "Epic Owner"

Should have:

  • Experience with typical Leave processes: prevention, retention/winback, and leave
  • Good intercultural skills (communicating with and moderating two parallel Indian IT firms)
  • Empathy and interest in the technical implementation of requirements
  • Awareness of complex program structures, guidelines, and hierarchies
  • Strong communication skills

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Frequently asked questions

The project is based in Munich, Germany.

The project preferably starts in March 2023 and is planned to end in December 2023 (9 months).

The project requires a commitment of 80% capacity.

The project offers 0 - 70% remote work.

The project offers a daily rate of 880 - 960€ which breaks down to an hourly rate of 110 - 120€/h.

The project is related to the following industry: Telecommunication.

The project covers the following business areas: Information Technology, Product Development, and Quality Assurance.

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To apply for the project, click the Apply button on the project page to submit your profile for review. We will forward your resume to the client and get back to you within a few days.
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