Toralf Sonntag - Interim Manager and Consultant for Start-ups & Small and Medium-sized Companies
Experience
Interim Manager and Consultant for Start-ups & Small and Medium-sized Companies
Self-employed
- Defining visions
- Reengineering organizations and management structures
- Talent coaching
- Management support
- Marketing and sales planning
- Building customer relationships (CRM)
- Assessing operations and their process optimization
- Internal culture coaching
Senior Vice President Asia
Swissport International Ltd.
- Transforming all loss-making business units into a highly profitable operation with 20%–40%+ EBIT through efficiency improvements and successful yield management
- Reorganizing the head offices in Seoul and Osaka to secure nearly 90% revenue growth without major increases in management staff
- Introducing various software tools to optimize the entire operation
- Expanding Swissport's geographic presence in the region by opening new stations (Fukuoka/FUK, Okinawa/OKA, and Cheongju/CJJ)
- Establishing a joint venture (JV) with a Korean low-cost carrier on a cost-plus basis to gain profitable access to the low-cost handling segment
- Opening an in-house training center in Osaka to support rapid growth
- Acquiring and integrating (M&A) an aircraft maintenance company at Haneda Airport (HND) to obtain our own handling license at Japan's largest airport
- Providing consulting and project management for business development and M&A projects in India, China, Thailand, and Malaysia
- Leading the effort to obtain a handling license at Macau Airport (MFM)
SVP & COO Japan, Korea & Greater China
Swissport International Ltd.
- Achieving annual revenue growth of over 20%
- Developing a market entry strategy for China (in partnership with Shenzhen Airport (SZX), Zhengzhou Airport Group (CGO), and Hainan Airlines Group (HNA))
- Geographic expansion by opening a station at Japan's largest airport, Haneda (HND)
VP & COO Korea
Swissport International Ltd.
- Implementing the Swissport brand after the successful majority takeover (51%) of the former Globeground Korea Ltd. along with four other local shareholders (49%)
- Implementing all Swissport corporate policies
- Successfully securing leading airlines such as Emirates, Etihad Airways, Delta Airlines, and FedEx to strengthen Swissport Korea's position as the largest independent ground handler in Korea
- Increasing revenue from EUR 20 million to EUR 40 million
- Successfully managing the crises of the 2008 financial crisis, the impact of the Fukushima tsunami on Northeast Asian aviation, and the H1N1/SARS crisis
Project Manager Swissport Singapore Ltd.
Swissport International Ltd.
- Responsible for cargo in opening Swissport's first branch in Asia
General Manager Germany & Eastern Europe
Swissport Cargo Services Dtl. GmbH
- Operational and budget responsibility for all ten Swissport Cargo stations in Germany and Hungary
- Managing Director of Swissport Cargo Services Munich GmbH
Operations & Product Manager Germany
Swissport Cargo Services Dtl. GmbH
- Optimization of processes, quality management (QM), and business development
- Managing Director of Swissport Cargo Services Munich GmbH
- Responsible for the market entry in Budapest, Hungary by opening the first Swissport logistics center
- Introduced a quality management system for SCS’s subcontracting partners in Bremen/BRE, Dortmund/DTM, Cologne/CGN, and Münster-Osnabrück/FMO
Station Manager Frankfurt
Swissport Cargo Services Dtl. GmbH
- Responsible for P&L, cargo operations, and sales
- Reorganized the entire operation to improve efficiency and adjust staffing after losing a major customer
- Established quality management (QM) and customer relationship management (CRM) to regain the trust of customers and partners
Station Manager Hannover
Swissport Cargo Services Dtl. GmbH
- Responsible for P&L and cargo operations
- Successfully integrated senior local employees from KLM Royal Dutch Airlines into the Cargo Service Center Germany GmbH team in Hannover (business transfer)
- Opened a second off-airport warehouse to support rapid growth
- Achieved sustainable profitability in the upper single-digit percentage range
Student Assistant at Hannover Branch
Swissport Cargo Services Dtl. GmbH
- Assisted in operations and customer service
Industry Experience
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Experienced in Aerospace and Defense, Transportation, and Professional Services.
Business Area Experience
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Experienced in Operations, Strategy, Project Management, Sales, Supply Chain Management, and Quality Assurance.
Summary
I am an internationally experienced executive with over 30 years of work in both domestic and international settings.
With special focus areas: strategic business planning, securing profitable growth, talent management, creating "lean management" and flexibility in the company, market analysis, marketing and sales planning, customer relationships (CRM), business area analysis and process optimization.
Experience leading smaller business units (around 50 employees), as managing director at the national level (around 300 employees), and with regional responsibility across Asia with over 2,000 employees.
My work in small teams up to leading multicultural executive teams with international regional responsibility helps me adapt quickly to new challenges.
Solid knowledge and experience in managing international joint ventures (JV) and integrating acquired business units.
Thanks to my training as a teacher, I know how to develop a high level of responsibility in my employees within the environment and toward the company through social skills and emotional intelligence. The focus is on finding solutions together.
I focus on the principles: analyzing the "as-is" situation, understanding the company culture, and developing a project plan as well as its regular monitoring & fine-tuning.
Languages
Education
University of Leipzig
Hispanistics · Leipzig, Germany
University of Leipzig
Secondary Education Teaching Degree, First State Exam · Secondary Education Teaching · Leipzig, Germany · Good
Philanthropinum Grammar School
Dessau-Roßlau, Germany
Statistics
Experience
Global Experience
Expertise
Qualifications
Profile
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