Phillip Truppe - CRM Manager

Q: Where is Phillip based?

Phillip is based in Munich, Germany and can operate in on-site , hybrid , and remote work models.

Q: What languages does Phillip speak?

Phillip speaks the following languages: German (Native), English (Advanced) .

Q: How many years of experience does Phillip have?

Phillip has at least 3 years of experience. During this time, Phillip has worked in at least 6 different roles and for 8 different companies . The average length of individual experience is 5 months . Note that Phillip may not have shared all experience and actually has more experience.

Q: What is Phillip's latest experience?

Phillip's most recent position is CRM Manager at Entrepreneurs Club e.K. .

Q: What companies has Phillip worked for in recent years?

In recent years, Phillip has worked for Entrepreneurs Club e.K. , Q-Railing Europe GmbH & Co. KG , svt Unternehmensgruppe , E.ON Energie Deutschland GmbH , and Merz Pharma / Merz Aesthetics GmbH .

Q: Which industries is Phillip most experienced in?

Phillip is most experienced in industries like Energy , Professional Services , and Transportation . Phillip also has some experience in Construction , Manufacturing , and Automotive .

Q: Which business areas is Phillip most experienced in?

Phillip is most experienced in business areas like Information Technology , Project Management , and Business Intelligence . Phillip also has some experience in Customer Service , Sales , and Quality Assurance .

Q: What is Phillip's education?

Phillip attended education in Industrial Clerk .

Q: Does Phillip have any certificates?

Phillip has 4 certificates . Among them, these include: IT System Administrator , Project Management , and Salesforce Trailhead .

Recommended expert

Munich, Germany

Experience

Jan 2024 - Dec 2024

1 year

CRM Manager

Entrepreneurs Club e.K.

Switch from the old Group Edition to the current Enterprise Edition
Customization and expansion of the current instance's functions based on extended requirements
Data harmonization of a large number of existing customer records
Loading more up-to-date and new data via Data Loader

Jan 2024 - May 2024

5 months

CRM Manager

Q-Railing Europe GmbH & Co. KG

Consulting on applications, solutions, and processes
Complete setup of Sales Cloud including all related analyses
Working on various requirements, adapted to the sales structure and department requirements
Integration of Microsoft FSCM ERP with Salesforce from the CRM side

Apr 2023 - Jul 2023

4 months

Seevetal, Germany

Consultant, Administrator

svt Unternehmensgruppe

Analysis of the existing instance for optimization needs
Completion of tasks and requirements from internal customers
Creating greater user adoption within the corporate group
Consulting on various topics within Salesforce
Support in implementing two interfaces and APIs

Nov 2022 - Dec 2023

1 year 2 months

Mannheim, Germany

Product Owner, Consultant

E.ON Energie Deutschland GmbH

Creation of a Power BI dashboard on incidents and bugs from Salesforce
Consulting on applications, solutions, and processes
Interim Product Owner for MuleSoft middleware in the MuleSoft Central Team Tribe
Point of contact for KPMG audit on compliance
Various administrative team lead and project management tasks within the squad, including HR selection

Jun 2022 - Aug 2022

3 months

Munich, Germany

Consultant, Administrator

Merz Pharma / Merz Aesthetics GmbH

Consulting on the implemented Salesforce application
Sorting dozens of objects and fields based on a confusing original structure
Creating various reports and dashboards

Sep 2021 - Jan 2022

5 months

Munich, Germany

Consultant, Administrator, Developer

Deutsche Bahn AG, DB Systel

Comprehensive consulting for introducing the Service Cloud subareas
Development of an application based on customer requirements with a role model, multiple profiles, access restrictions, layouts, and record types
Creating and customizing an Experience Site
Communication and coordination with project managers and stakeholders
Assisting in customizing a Service Cloud solution in another part of Deutsche Bahn AG
Deployment, go-live, fields and objects, permissions, testing
Community Cloud

Nov 2020 - May 2021

7 months

Fürstenfeldbruck, Germany

Project Manager

Carpathian Transport Line GmbH

Comprehensive consulting for introducing the Sales Cloud
Upload and harmonization of existing customer data via Data Loader
Preparation, scaling, customization, and go-live:
Users, security (health check), permissions, corporate identity (CI), reports & dashboards, profiles, data migration, creation and customization of fields and objects, mobile administration, installing an app from AppExchange, activity management, creating a lead-to-cash process, setting up web-to-lead and web-to-case, Salesforce for Outlook, workflows and processes

Sep 2019 - Jan 2020

5 months

Munich, Germany

Consultant

BMW AG / BMW Group

Onsite support in sales workshops
Advice on allowed and desired procedures and specific requirements of the German market

Industry Experience

See where this freelancer has spent most of their professional time.

Experienced in Professional Services, Energy, Transportation, Construction, Manufacturing, and Information Technology.

Professional Services

Energy

Transportation

Construction

Manufacturing

Information Technology

Business Area Experience

See which departments and functions this freelancer has contributed to most.

Experienced in Information Technology, Business Intelligence, Project Management, Customer Service, Sales, and Quality Assurance.

Information Technology

Business Intelligence

Project Management

Customer Service

Sales

Quality Assurance

Skills

As A User For About 5 Years
As An Administrator & Consultant For About 4 Years
18 Years Of Professional Experience As An Employee In Premium Product Sales
In Small Companies, Mid-sized Businesses, And In A Corporation
Among Others, From 2012 To 2020 At Bmw Ag / Bmw Group
Passed Sales Manager Assessment At Audi Ag

Languages

German

Native

English

Advanced

Education

Industrial Clerk Apprenticeship (IHK certified) · Industrial Clerk

Certifications & licenses

IT System Administrator

IHK

Project Management

Munich Adult Education Center

Salesforce Trailhead

Salesperson (according to VDA, VDIK, ZDK)

Statistics

Experience

Total positions 8

Experience in Professional Services 1 y

Avg length 6 m

Longest experience 1 y 1 m

Global Experience

Countries worked in 1 (Germany)

Primary country Germany

Expertise

Recent roles CRM Manager, Consultant, Administrator, Product Owner, Consultant

Main industries Professional Services, Energy, Transportation

Main business areas Information Technology, Business Intelligence, Project Management

Qualifications

Certifications earned 4

Profile

Created

August 2024

Last Update

March 2026

Need a freelancer? Find your match in seconds.

Try FRATCH GPT

Frequently asked questions

Do you have questions? Here you can find further information.

Where is Phillip based?

Phillip is based in Munich, Germany and can operate in on-site, hybrid, and remote work models.

What languages does Phillip speak?

Phillip speaks the following languages: German (Native), English (Advanced).

How many years of experience does Phillip have?

Phillip has at least 3 years of experience. During this time, Phillip has worked in at least 6 different roles and for 8 different companies. The average length of individual experience is 5 months. Note that Phillip may not have shared all experience and actually has more experience.

What roles would Phillip be best suited for?

Based on recent experience, Phillip would be well-suited for roles such as: CRM Manager, Consultant, Administrator, Product Owner, Consultant.

What is Phillip's latest experience?

Phillip's most recent position is CRM Manager at Entrepreneurs Club e.K..

What companies has Phillip worked for in recent years?

In recent years, Phillip has worked for Entrepreneurs Club e.K., Q-Railing Europe GmbH & Co. KG, svt Unternehmensgruppe, E.ON Energie Deutschland GmbH, and Merz Pharma / Merz Aesthetics GmbH.

Which industries is Phillip most experienced in?

Phillip is most experienced in industries like Energy, Professional Services, and Transportation. Phillip also has some experience in Construction, Manufacturing, and Automotive.

Which business areas is Phillip most experienced in?

Phillip is most experienced in business areas like Information Technology, Project Management, and Business Intelligence. Phillip also has some experience in Customer Service, Sales, and Quality Assurance.

What is Phillip's education?

Phillip attended education in Industrial Clerk.

Does Phillip have any certificates?

Phillip has 4 certificates. Among them, these include: IT System Administrator, Project Management, and Salesforce Trailhead.

What is the availability of Phillip?

Phillip is immediately available full-time for suitable projects.

What is the rate of Phillip?

Phillip's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.