Philipp Lampe-Building Human-Centered, Data-Driven Systems for Sustainable Innovation
Check rate
Experience
Lead Strategy & Concept
Siemens via Experience One
Concept development of an ML-/AI-supported contact solution for the central handling of all digital and global customer inquiries.
- Strategic development of an ML-/AI-supported contact solution to qualify, prioritize, and automate all digital and global inquiries at Siemens.
- Structuring an end-to-end process from inquiry intake to operational handling.
- Automation of level 0/1 inquiries, resulting in a reduction of 85% of all contact requests to be handled.
- Technical coordination for the iterative rollout and sustainable scalability of the solution.
- Consulting and alignment of key stakeholders across business units and regions.
- Conceptual development of additional measures to relieve support and enable more efficient handling.
Lead Strategy & Concept
Finanz Informatik via Experience One
Strategic consulting and concept development for an HR platform to integrate all services for employees of the Sparkassen Group.
- Strategic concept development for a central platform for all HR services of the Sparkassen Group.
- Structuring and integrating existing processes into a consistent target vision.
- Concept development of an MVP including a clear role and permission logic for employees, managers, and HR.
- Creation of strategic roadmaps for the step-by-step expansion of the platform.
- Concept development and facilitation of workshops for alignment and decision-making.
- Technical coordination for feasibility, integration, and implementation of existing services, tools, and functions.
- Consulting on the further development of existing tools to create cross-functional synergies.
Lead Strategy & Design
Sparkasse
Redesign of a scalable system for the Sparkassen-Finanzgruppe.
- Strategic repositioning of Sparkasse.de as the central platform for all Sparkasse institutions in Germany.
- Overall responsibility for the redesign of the entire customer experience, resulting in a conversion increase of over 100%.
- Development of a scalable platform and feature model as the foundation for all institutions of the Sparkassen Group.
- Building a central design system as an enablement structure for group-wide further development.
- Leadership and functional guidance of an interdisciplinary team as well as alignment of numerous stakeholders.
- Concept development for integrating machine learning into the delivery of products and articles based on existing customer data, moving toward a personalized content offering.
- Consulting, concept development, and technical coordination for transferring the system to LBS.de.
Lead Innovation & Design Consultant
Volkswagen Mobility Trader GmbH
Further development and optimization of the existing platform regarding customer experience, design system, and conversion.
- Strategic concept development of various features for the long-term evolution of the platform.
- Defining a product vision, strategy, and roadmap using research methods and internal feedback.
- Development of various measures to increase the conversion rate in the product area by more than 15%.
- Optimization of the existing design system in terms of accessibility and conversion improvement.
Lead Productdesigner
Daimler LAB1886
Consulting and design for the development of an MVP for the spare parts trade of classic cars using additive manufacturing.
- Strategic consulting and concept development of an MVP for spare parts ordering for end customers in the context of historic vehicles.
- Development of a seamless end-to-end user flow to ensure intuitive and efficient ordering logic.
- Conducting research interviews to validate demand and feasibility.
- Translating business, technical, and user-centered requirements into an implementable solution architecture.
Lead Product Designer
BCG X
Strategic consulting and design for various ventures of Boston Consulting Group (Digital Ventures, now BCG X)
- Strategic consulting and concept development for several MVPs and digital ventures for different enterprise clients.
- Led qualitative and quantitative interviews with end customers to validate problem statements, target groups, and business potential.
- End-to-end support for the ventures as well as building design systems.
- Supported the development of agile design processes and the setup of a design team for established ventures.
- Consulting in strategic design using design thinking methods to develop new business models in a structured way.
Lead Product Designer
Mercedes-Benz Group via Experience One
Concept and design of the global Daimler intranet search (now Mercedes-Benz Group)
- Lead UX and UI designer for the further development of the search functionality within the company intranet.
- Stakeholder management and consulting regarding expectations.
- Technical coordination for the integration and development of all planned functionalities and services.
- Design work using the existing Daimler Group design system.
Creative Director (CX)
United Digital Group
Responsible for developing innovative customer experiences and involved in the development of new client projects
Art Director (Digital)
Wiethe Group
Lead designer for the further development and/or concept development of e-commerce solutions in the fashion sector.
Apprenticeship as Media Designer
Wiethe Group
Among other things, responsible for the Reno Group online shop. Also supported work on various pitches.
Industry Experience
See where this freelancer has spent most of their professional time.
Experienced in Retail, Banking and Finance, Fashion, Automotive, Professional Services, and Manufacturing.
Business Area Experience
See which departments and functions this freelancer has contributed to most.
Experienced in Information Technology, Product Development, Strategy, Project Management, Marketing, and Business Intelligence.
Summary
Design and product executive with over 17 years of experience leading interdisciplinary teams, building design systems, digital feature and product development, and ML-/AI-supported workflows in global organizations, including Siemens, Sparkasse, Daimler, Volkswagen, and Boston Consulting Group. Proven track record in scaling ventures and digital services, establishing evidence-based decision-making processes, and building systems that continue to evolve sustainably in complex domains such as automotive, banking, industry, healthcare, e-commerce, and SaaS.
Skills
- Ai-Based Product And Service Innovation
- Strategy And Transformation In Complex Organizational Structures
- Data-Driven Product And Decision Logic
- Building Scalable Platform And Design System Architectures
- Stakeholder Alignment And Facilitation Of Interdisciplinary Teams
- End-To-End Development Of Digital Products And Ventures
Languages
Education
Training as a Media Designer · Media Designer
Goethe-Gymnasium
General University Entrance Qualification · Ibbenbüren, Germany
Statistics
Experience
Expertise
Qualifications
Profile
Frequently asked questions
Have questions? Find more information here.
Daily Rate Distribution
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
Average rates for similar positions
Rates are based on recent contracts and do not include FRATCH margin.
The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
Similar Freelancers
Discover other experts with similar qualifications and experience
Chris Wolf
Artur Schmalz
Christian Golecki
Christian Frauer
Julian Hillebrand
Marc Schmöger
Christian Kählig
Ornel Franck Wora Yeno
Samet Polat
Benjamin Mikuska
Experts recently working on similar projects
Freelancers with hands-on experience in comparable project as a Lead Strategy & Concept
Alwin Freelancer
Julian Hillebrand
Christoph Lücke
Artur Schmalz
Beate Peters
Stephan Schnitzler
Luca Beck
Lucien André Reuter
Michael Thiemann
Antje Baumann
Nearby freelancers
Professionals working in or nearby Westerkappeln, Germany
Markus Batta
Nico Bökenkröger
Cedric Tiogo
Claudio Matteuzzi
Thorsten Hackfort
Dieter Schraad
Sumalatha Bhuchupalle
Timo Bakenecker
Michael Löbbecke
Matthias Lachmann
Most recent projects
FRATCH works with many companies and recruitment agencies. Here you will find our recently posted projects and opportunities.
