Natalie Walker-HR Consultant & Coach

My accomplishments include improving services to achieve outstanding grading from external auditors and significantly reducing people related costs and improving HR KPI’s for businesses.

Working as a freelance consultant specialising in Organisational Design that optimises HR services and processes.

Providing a supportive expert coaching service that embeds change and develops teams.

Reported to the COO and led the HR & OD department of 230 HR professionals to achieve key milestones for external audit and delivery of national initiatives such as Police Officer Uplift.

Led the team through COVID-19 recovery and a transformational HR service change programme, improving morale through vision setting, communication and leadership.

Developed the people strategy and underpinning strategies in positive action, wellbeing & engagement, recruitment and retention.

Led talent acquisition, workforce planning, employee relations, culture & talent, organisational development and occupational health & safety teams with a £20 million budget.

Navigated leadership challenges, political landscapes and national projects, achieving an outstanding inspection rating under a new inspection regime.

Oversaw delivery of ambitious growth plans of 400 officers and a new national police apprenticeship scheme while addressing policing skill shortages.

Developed a wellbeing and engagement strategy that addressed survey results and drove tactical action to achieve strategic objectives.

Significantly improved workforce planning by integrating crime demand profiling, strategic people data, finance, resourcing and horizon scanning for strategic decision-making.

Improved service delivery, customer satisfaction and executive confidence in the HR service.

Reported to the director of HR & OD and led the occupational health & wellbeing, employee relations and central advice team of 40 HR professionals with a £4 million budget.

Led student officer development, adapting national training from two to three years, demand mapping the student journey and updating workforce planning models.

Developed the disability positive employer strategy and process design, shifting from reactive to proactive ED&I enabler, saving circa £0.9 m.

Designed an employee relations strategy saving £1.2 m.

Redesigned the HR shared service centre, reducing budget by 66% and improving processes and customer experience.

Advised the executive team on employee relations and organisational transformation projects, saving £1 m.

Re-designed the HR employee relations service and introduced a business partnering model, saving £0.8 m and improving service delivery and performance.

Redesigned the occupational health service, improving quality from poor to good in 18 months.

Collaborated with the head of OD & learning to devise and drive a cultural change programme through policy, process and business partnering.

Undertook the terms and conditions review with union colleagues, renegotiating policies to save £0.5 m.

Led the COVID-19 HR response, ensuring safety and operational resilience.

Supported operational delivery and maintenance departments as well as IT and marketing functions.

Supported redesign of the full benefits package and rolled it out across the business.

Managed graduate recruitment, bursary and work experience placement schemes.

Managed the training budget and assisted with HR administration tasks.

Created a comprehensive onboarding programme for new recruits.

Handled law and career fair marketing and attendance.