Liudmila Kosheleva - Ops for Startups&SMB's, GTM...

Q: Where is Liudmila based?

Liudmila is based in Kornwestheim, Germany and can operate in on-site , hybrid , and remote work models.

Q: What languages does Liudmila speak?

Liudmila speaks the following languages: English (Advanced), German (Intermediate) .

Q: How many years of experience does Liudmila have?

Liudmila has at least 20 years of experience. During this time, Liudmila has worked in at least 6 different roles and for 4 different companies . The average length of individual experience is 3 years and 5 months . Note that Liudmila may not have shared all experience and actually has more experience.

Q: What is Liudmila's latest experience?

Liudmila's most recent position is Fractional COO / Consultant at MilaKonsult.de .

Q: What companies has Liudmila worked for in recent years?

In recent years, Liudmila has worked for MilaKonsult.de and First Line Software .

Q: Which industries is Liudmila most experienced in?

Liudmila is most experienced in industries like Information Technology and Professional Services .

Q: Which business areas is Liudmila most experienced in?

Liudmila is most experienced in business areas like Project Management , Information Technology , and Sales . Liudmila also has some experience in Marketing , Business Intelligence , and Human Resources .

Q: Which industries has Liudmila worked in recently?

Liudmila has recently worked in industries like Information Technology and Professional Services .

Q: Which business areas has Liudmila worked in recently?

Liudmila has recently worked in business areas like Project Management , Information Technology , and Marketing .

Recommended expert

Kornwestheim, Germany

Experience

Apr 2025 - Present

1 year

Stuttgart, Germany

Remote

Fractional COO / Consultant

MilaKonsult.de

Providing complex growth and GTM strategies
Leading digital and IT projects from planning to execution
Supporting organizational transformations

Jun 2022 - Feb 2025

2 years 9 months

Stuttgart, Germany

Director of Operations

First Line Software

Led strategic projects across HR Digital, DXP/E-commerce, and ERP domains — from scoping and GTM strategy to implementation and post-launch optimization
Acted as a partner to the executive team, translating business goals into cross-functional initiatives and ensuring alignment across delivery, HR, and business development
Coordinated internal transformation initiatives including ERP implementation (Odoo), resulting in a cost reduction through revised sourcing and delivery models
Conducted internal analyses to identify bottlenecks and gaps in processes; introduced data-driven improvements that enhanced operational visibility and interdepartmental collaboration
Revamped the HR department: automated workflows, restructured team responsibilities, relaunched internal branding and social benefit programs, and initiated leadership development practices
Mentored and coached project managers and HR leads to grow internal capabilities and support a sustainable leadership pipeline
Represented the company externally at industry events and conferences, contributing thought leadership in digital and organizational transformation

Feb 2018 - Jun 2022

4 years 5 months

Saint Petersburg, Russian Federation

Delivery Director

First Line Software

Led end-to-end implementation of IT and digital projects across industries — from startups to national logistics operators — managing cross-functional and international teams of 3 to 15 people
Oversaw full delivery lifecycle: presales, scoping, execution, stakeholder engagement, resource planning, and post-launch optimization
Built and maintained strategic client relationships, acting as a trusted advisor and solution consultant for key accounts
Played an active role in presales: prepared proposals, developed technical concepts and delivery approaches, and presented to clients — including public sector tenders
Managed and scaled a delivery division from 6 to 50+ engineers and project managers, driving performance across multiple simultaneous projects
Established an internal mentoring program that enabled 7 engineers to grow into leadership roles, contributing to internal succession and project continuity
Designed and implemented an internal corporate portal to enhance cross-functional communication, transparency, and knowledge sharing
Built agile, fit-for-purpose project teams using a tailored hiring mix (internal, agency, and direct sourcing), adapting team structures to project complexity
Supported business development and marketing initiatives to expand into new service lines and client segments

Oct 2014 - Jun 2018

3 years 9 months

Saint Petersburg, Russian Federation

Account Manager/Project Manager

First Line Software

Successfully scaled a key account from initial engagement to $5M+ in annual revenue, through delivery consistency and proactive stakeholder management
Cultivated and expanded long-term customer relationships, focusing on retention and strategic growth
Collaborated closely with sales and delivery teams to identify new business opportunities and support presales initiatives

Aug 2009 - Oct 2014

5 years 3 months

Saint Petersburg, Russian Federation

Consultant

EMC Documentum

Worked as a consultant bridging business and technology, leading process analysis, requirements management, and solution validation in ECM projects.

Oct 2005 - Aug 2009

3 years 11 months

Saint Petersburg, Russian Federation

Business Analyst

Digital Design

Industry Experience

See where this freelancer has spent most of their professional time.

Experienced in Information Technology and Professional Services.

Information Technology

Professional Services

Business Area Experience

See which departments and functions this freelancer has contributed to most.

Experienced in Project Management, Information Technology, Sales, Marketing, Business Intelligence, and Human Resources.

Project Management

Information Technology

Sales

Marketing

Business Intelligence

Human Resources

Summary

Strategic and results-driven operations leader with 20+ years of experience in IT and digital business, combining delivery leadership, change management, and cross-functional team coordination.
Proven ability to lead strategic initiatives and organizational transformations by identifying key business drivers, developing structured approaches, and managing execution through diverse stakeholder groups.
Grew from Business Analyst and Project Manager roles to Director of Operations, with a consistent focus on impact, system-level thinking, and pragmatic decision-making.
Skilled in driving digital and process innovation, facilitating board-level discussions, and aligning teams around common goals across multicultural and distributed environments.
Recognized for a disciplined and structured mindset, strong interpersonal communication, and ability to turn ambiguity into action.

Skills

People & Leadership: Cross-functional & Multicultural Team Management, Coaching & Mentoring Of Project And Functional Leads, Negotiation & Stakeholder Alignment
Operational Excellence: Business Process Design And Implementation, Delivery And Hr Operations (Incl. Bpo Environments), Project Governance & Frameworks (Agile/scrum Preferred; Waterfall When Applicable), Performance Management, Organizational Transformation & Change Enablement

Languages

English

Advanced

German

Intermediate

Education

Saint-Petersburg Electrotechnical University

Master’s degree, diploma cum laude · Computer science and automation · Saint Petersburg, Russian Federation

Certifications & licenses

Complex communication in business

Panteleev Consulting

Statistics

Experience

Total positions 6

Experience in Information Technology 19.5 y

Avg length 3 y 5 m

Longest experience 5 y 2 m

Global Experience

Countries worked in 2 (Russian Federation, Germany)

Primary country Russian Federation

Expertise

Recent roles Fractional COO / Consultant, Director of Operations, Delivery Director

Main industries Information Technology, Professional Services

Main business areas Project Management, Information Technology, Sales

Qualifications

Highest degree Master

Certifications earned 1

Profile

Created

March 2026

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Liudmila based?

Liudmila is based in Kornwestheim, Germany and can operate in on-site, hybrid, and remote work models.

What languages does Liudmila speak?

Liudmila speaks the following languages: English (Advanced), German (Intermediate).

How many years of experience does Liudmila have?

Liudmila has at least 20 years of experience. During this time, Liudmila has worked in at least 6 different roles and for 4 different companies. The average length of individual experience is 3 years and 5 months. Note that Liudmila may not have shared all experience and actually has more experience.

What roles would Liudmila be best suited for?

Based on recent experience, Liudmila would be well-suited for roles such as: Fractional COO / Consultant, Director of Operations, Delivery Director.

What is Liudmila's latest experience?

Liudmila's most recent position is Fractional COO / Consultant at MilaKonsult.de.

What companies has Liudmila worked for in recent years?

In recent years, Liudmila has worked for MilaKonsult.de and First Line Software.

Which industries is Liudmila most experienced in?

Liudmila is most experienced in industries like Information Technology and Professional Services.

Which business areas is Liudmila most experienced in?

Liudmila is most experienced in business areas like Project Management, Information Technology, and Sales. Liudmila also has some experience in Marketing, Business Intelligence, and Human Resources.

Which industries has Liudmila worked in recently?

Liudmila has recently worked in industries like Information Technology and Professional Services.

Which business areas has Liudmila worked in recently?

Liudmila has recently worked in business areas like Project Management, Information Technology, and Marketing.

What is Liudmila's education?

Liudmila holds a Master in Computer science and automation from Saint-Petersburg Electrotechnical University.

Does Liudmila have any certificates?

Liudmila has 1 certificate: Complex communication in business.

What is the availability of Liudmila?

Liudmila will be available part-time from April 2026.

What is the rate of Liudmila?

Liudmila's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.