Huy Nguyen - Dynamics 365 Consultant for Power Platform

🚀 FRATCH GPT 2.0 - Find freelancers with a single prompt. With rate benchmark.

Recommended expert

Available

Hamburg, Germany

Check rate

Experience

Dec 2024 - Present

1 year 11 months

Modern Workplace & Dynamics 365 Consultant

Thinformatics

Administration and further development of the M365 environment, including Teams, Exchange Online, Intune, and SharePoint Online
Development of dashboards for performance monitoring with Microsoft Power BI
Implementation of user requirements and processes with low-code/no-code technologies (Power Apps, Power Automate)
Use of Jira and Azure DevOps to plan and implement user stories in an agile project context
Participation in daily stand-ups, sprint planning, sprint reviews, and retrospectives as the technical point of contact
Planning and implementation of security policies using Azure Conditional Access and multi-factor authentication
Configuration and deployment of clients and applications via MECM (SCCM) and Baramundi

Dec 2023 - Jan 2025

1 year 2 months

Hamburg, Germany

Application Support & Power Platform Consultant

COPiTOS GmbH

Technical and functional 2nd-level support for the PL/SQL document management system Docunite
Integration of Windows 10/11 with Azure AD, Teams, MS Office, and SharePoint
Development and maintenance of automated workflows with Microsoft Power Automate for HR, purchasing, and quality management
Preparation of training materials (PDF guides, how-to videos using Camtasia) and delivery of individual and group training sessions
Handling of support requests and change requests via ServiceNow
Execution of data migrations from legacy systems to the Docunite platform
Technical support for IAM adjustments on Linux servers
Creation of Power BI dashboards to analyze support times, ticket volumes, and user feedback

Nov 2023 - Oct 2024

1 year

Hamburg, Germany

IT Infrastructure Engineer with a focus on automation

Amandus Kahl GmbH & Co. KG

Responsible for packaging, distributing, and maintaining updates for business-critical specialist applications
Implementation of silent installations and customized update packages for SAP S/4HANA Add-ons & Clients, Siemens TIA Portal, and EPLAN 2024
Execution of tests and compatibility analyses before rollout, including snapshot rollback strategies via VMware
Use of Baramundi and SCCM for staged software distribution with rollout controlling and fallback mechanisms
Establishment of an internal repository for update packages and configuration policies
Documentation of update packages according to ITIL guidelines and creation of rollout instructions for the Service Desk
Client-server technology: DHCP/DNS, routing, and Windows Server; management and backup of SQL databases (Veeam Backup & Replication, SQL Server Management Studio)
Project involvement in the introduction of new tools and cloud applications (M365, automation scripts)
Support in introducing and configuring the OTOBO ticketing system, including rights management and workflows
Training on Microsoft 365 services: Exchange Online, SharePoint Online, Teams, OneDrive for Business
Point of contact for external IT service providers and software vendors

Apr 2023 - Apr 2024

1 year 1 month

Hamburg, Germany

IT System Architect Dynamics / Infrastructure

Intermed Pflegedienst GmbH & Co. Steinfeuer KG

Planning and implementation of a future-proof, scalable infrastructure with cloud connectivity and on-premises requirements
Introduction and configuration of a centralized back-office solution focused on automation, data security, and user-friendliness
Architecture design of Microsoft Dynamics 365 Sales to support sales and customer communication
Implementation of business processes in Microsoft Power Apps, including data validation, user interfaces, and workflows
Implementation of Microsoft Security Best Practices, including policies for data classification, role-based access, and backup concepts

Apr 2023 - Apr 2024

1 year 1 month

Hamburg, Germany

CRM / ERP Consultant & Process Architect

Vitalset GmbH

Introduction of cloud services (M365, Zoho, peripheral device management)
Analysis, customization, and further development of the ERP and CRM systems in use (SelectLine, Orgamax, MS Dynamics 365)
Planning and execution of migrations to cloud-based platforms in compliance with security standards
Automation of administrative processes using the Power Platform and integration of third-party services via Azure Logic Apps
Development and implementation of a role-based authorization and access concept for all business areas
Coordination with external system houses and managed service providers during the implementation of new systems

Sep 2022 - Feb 2023

6 months

Hamburg, Germany

System Administrator

GPS Projekt und Servicemanagement GmbH

Client migration from Windows 10 to 11, including app compatibility tests
Maintenance of the software catalog in Baramundi and rollout of new packages, including testing
Introduction of a multi-stage update process via Baramundi and Windows Update for Business
Creation of custom reports with Power BI on Baramundi package distribution and installation status
Implementation of SCCM reports for management on rollout progress and compliance status
Support with migrating existing GPOs to a consolidated structure and MS Intune
Documentation, initial diagnosis, and escalation of support cases to 2nd/3rd level (Jira, ServiceNow)
Advising national and international customers on MS Dynamics maintenance, update, and upgrade processes as part of SLA agreements
Analysis and resolution of systematic Power BI issues
Telephone support and technical assistance for on-site technicians during MS SharePoint installations
Administration of central applications and security-critical systems (AV solutions, proxy, M365 Admin, VPN)
Execution of system upgrades, patch rollouts, and OS migrations (Windows 10→11)
Maintenance of a central product catalog, including IT assets and lifecycle data

Jan 2021 - Jun 2022

1 year 6 months

Hamburg, Germany

Application Technician

Nordland System GmbH

Development of concepts for sustainability in IT procurement and replacement with more energy-efficient hardware
Catch and Dispatch in the ticketing system
Contribution to concepts for components and processes
Resolution of issues related to hardware, software, and services
Data quality management
Continuous improvement of the system architecture by revising existing code
Execution of functional, non-functional, regression, and performance tests
Development of databases, web forms, and file storage systems

Oct 2020 - Oct 2022

2 years 1 month

Hamburg, Germany

IT System Analyst

Nevotec IT - Service GmbH

Checking hardware and configuring new hardware and software
Integration of automation and backup processes
Providing end-user documentation and answering tickets (ORTS ticketing system, ServiceNow)
Management of virtual servers and expansion of network resources
Introduction of an automated back-office solution for checking suspicious online retail transactions
Analysis of business customer needs and development of strategies for resource optimization
Creation of standardized test specifications and catalogs
Continuous adjustment of production times, equipment, and workflows to changing requirements

Jun 2017 - Jun 2018

1 year 1 month

Hamburg, Germany

Back-Office Employee

Motel One Hamburg - Alster

Maintaining databases and corresponding with customers
Filing and archiving documents, processing mail and email correspondence
Managing the calendar and supporting the preparation of presentations and meetings
Organizing company events and handling general office tasks
Supporting budget planning and management
Creating organization and duty schedules
Analyzing customer needs and providing information

Apr 2017 - Apr 2018

1 year 1 month

Hamburg, Germany

Marketing Assistant

AIESEC Organisation

Monitoring and managing digital marketing activities (social media, online advertising, email marketing)
Creating marketing materials for print and digital channels
Responsible for marketing campaigns from design through execution and optimization
Developing a brand strategy and coordinating sales promotion activities
Analyzing campaign efficiency and creating marketing plans

Aug 2015 - Oct 2016

1 year 3 months

Hanoi, Viet Nam

Sales Project Manager

Vietinbank AG

Advising on insurance products (life, liability and property insurance)
Analyzing income and assets for individual ratings
Reviewing loan applications, checking creditworthiness and preparing loan agreements
Recommending investment products and supporting private and business customers
Processing special postings and account transactions
Initiating and leading market research studies to optimize guidelines

Oct 2014 - Oct 2015

1 year 1 month

Hanoi, Viet Nam

Sales Representative

PTI Thu Do GmbH

Advising on offers, cancellation periods and exchange policies
Promoting sales by demonstrating products and applying upselling techniques
Acquiring new customers and supporting national and international customers
Preparing invoices and processing returns and exchanges
Conducting project-related purchasing negotiations
Proactively following up on projects through to successful completion

Oct 2012 - Oct 2013

1 year 1 month

Hanoi, Viet Nam

Project Coordinator

IHK Vietnam

Planning and managing projects from concept to implementation
Creating detailed project, schedule and resource plans
Communicating with project teams, customers and stakeholders
Identifying required actions and preparing regular progress reports
Monitoring the project budget and motivating a team of ten people

Industry experience

See where this freelancer has spent most of their professional time.

Experienced in Information Technology, Professional Services, Manufacturing, Healthcare, Tourism, and Education.

Information Technology

Professional Services

Manufacturing

Healthcare

Tourism

Education

Business area experience

See which departments and functions this freelancer has contributed to most.

Experienced in Information Technology, Project Management, Customer Service, Business Intelligence, Quality Assurance, and Operations.

Information Technology

Project Management

Customer Service

Business Intelligence

Quality Assurance

Operations

Summary

Experienced IT consultant with many years of practical experience in the Microsoft environment, especially in the architecture, implementation, and optimization of Dynamics 365 Sales solutions. I bring extensive know-how in working with the Microsoft Power Platform (Power Automate, Power Apps, Power BI), Microsoft Azure, and Microsoft 365.

As a technical point of contact in agile projects (Scrum), I take responsibility for end-to-end architecture, support discovery phases, lead technical teams, and ensure close coordination with stakeholders and enterprise architecture requirements.

My goal is to implement scalable, secure, and user-focused solutions based on Microsoft best practices

Skills

Technical Support
Teamwork
Planning Management
Infrastructure Focus
Agile Project Management
Automation Skills
Troubleshooting And Error Analysis
Excellent Communication Skills
Excellent Problem-Solving Skills
6 Years Of Experience In It Support
Strong Service And Customer Orientation
Sound Product Knowledge In M365
Client-Server Technology
Dhcp/Dns
Routing
Microsoft Environment (Windows Server, Ad, Exchange, Sql Server)
Automation Scripts
Solid Knowledge Of System Integration
Process Optimization
Scrum
Network Management
Error Monitoring
Data Conversion And Migration
It Security
Cloud Computing
Virtualization (Vmware, Citrix)
Dbaas
Pl/Sql
Windows 10/11
Ms Office And Ms 365
Good Network Knowledge In Lan And Wlan Environments
Erp
Jquery
Selenium
Istqb
Iam
Linux Servers
Test Implementation
Software
Azure/Aws
Vmware
Fortinet
Click2dial
Hp Aruba
Alcatel
Baramundi
Mecm
Acmp
Ms Intunes
Jira
Ms Dynamics
Sap
Power Bi
Power Automate
Ms Sharepoint
Monday
Salesforce
Orgamax
Zoho
Selectline
Chat Gpt/Gemini
Service Now
Otrs System
Docunite
Visual Studio

Languages

Vietnamese

Native

German

Advanced

English

Advanced

Education

Oct 2018 - Oct 2024

Universität Hamburg

Master of Arts · Work, Economics, Society - Economic and Sociological Studies · Hamburg, Germany

Oct 2010 - Nov 2014

Universität für Volkswirtschaft

Bachelor · Economics · Viet Nam

Statistics

Experience

Total positions 13

Experience in Information Technology 6 y

Avg length 1 y 2 m

Longest experience 2 y

Global experience

Countries worked in 2 (Germany, Viet Nam)

Primary country Germany

Expertise

Recent roles Modern Workplace & Dynamics 365 Consultant, Application Support & Power Platform Consultant, IT Infrastructure Engineer with a focus on automation

Main industries Information Technology, Professional Services, Manufacturing

Main business areas Information Technology, Project Management, Customer Service

Qualifications

Highest degree Master

Profile

Member since

August 2025

Last update

October 2026

Need a freelancer? Find your match in seconds.

Try FRATCH GPT

Frequently asked questions

Have questions? Find more information here.

Huy is based in Hamburg, Germany and can operate in on-site, hybrid, and remote work models.

Huy speaks the following languages: Vietnamese (Native), German (Advanced), English (Advanced).

Huy has at least 10 years of experience. During this time, Huy has worked in at least 13 different roles and for 13 different companies. The average length of individual experience is 1 year and 9 months. Note that Huy may not have shared all experience and actually has more experience.

Based on recent experience, Huy would be well-suited for roles such as: Modern Workplace & Dynamics 365 Consultant, Application Support & Power Platform Consultant, IT Infrastructure Engineer with a focus on automation.

Huy's most recent position is Modern Workplace & Dynamics 365 Consultant at Thinformatics.

In recent years, Huy has worked for Thinformatics, COPiTOS GmbH, Amandus Kahl GmbH & Co. KG, Intermed Pflegedienst GmbH & Co. Steinfeuer KG, and Vitalset GmbH.

Huy is most experienced in industries like Information Technology, Professional Services, and Banking and Finance. Huy also has some experience in Healthcare, Tourism, and Education.

Huy is most experienced in business areas like Information Technology, Customer Service, and Project Management. Huy also has some experience in Business Intelligence, Quality Assurance, and Operations.

Huy has recently worked in industries like Information Technology, Professional Services, and Healthcare.

Huy has recently worked in business areas like Information Technology, Business Intelligence, and Customer Service.

Huy holds a Master in Work, Economics, Society - Economic and Sociological Studies from Universität Hamburg and a Bachelor in Economics from Universität für Volkswirtschaft.

Huy is immediately available full-time for suitable projects.

Daily rate distribution

0% 25% 50% 75% 100%

<€640 €640-800 €800-960 €960-1120 €1120-1280 €1280+

The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.

Average rates for similar positions

Rates are based on recent contracts and do not include FRATCH margin.

1000

750

500

250

Daily rate avg. 899 €

The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.

1000

750

500

250

Median rate 920 €

The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.

Calculated based on our freelancers’ daily rates as of 17 Oct 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.