Huy Nguyen - Modern Workplace & Dynamics 365 Consultant

Q: Where is Huy based?

Huy is based in Hamburg, Germany .

Q: What languages does Huy speak?

Huy speaks the following languages: Vietnamese (Native), German (Advanced), English (Advanced) .

Q: How many years of experience does Huy have?

Huy has at least 9 years of experience. During this time, Huy has worked in at least 13 different roles and for 13 different companies . The average length of individual experience is 1 year and 9 months . Note that Huy may not have shared all experience and actually has more experience.

Q: What is Huy's latest experience?

Huy's most recent position is Modern Workplace & Dynamics 365 Consultant at Thinformatics .

Q: What companies has Huy worked for in recent years?

In recent years, Huy has worked for Thinformatics , COPiTOS GmbH , Amandus Kahl GmbH & Co. KG , Intermed Pflegedienst GmbH & Co. Steinfeuer KG , and Vitalset GmbH .

Q: Which industries is Huy most experienced in?

Huy is most experienced in industries like Information Technology , Professional Services , and Banking and Finance . Huy also has some experience in Healthcare , Tourism , and Education .

Q: Which business areas is Huy most experienced in?

Huy is most experienced in business areas like Customer Service , Information Technology , and Project Management . Huy also has some experience in Business Intelligence , Quality Assurance , and Operations .

Q: Which industries has Huy worked in recently?

Huy has recently worked in industries like Information Technology , Professional Services , and Healthcare .

Q: Which business areas has Huy worked in recently?

Huy has recently worked in business areas like Information Technology , Customer Service , and Business Intelligence .

Recommended expert

Hamburg, Germany

Experience

Dec 2024 - Present

1 year 4 months

Modern Workplace & Dynamics 365 Consultant

Thinformatics

Administration and further development of the M365 environment including Teams, Exchange Online, Intune, and SharePoint Online
Developing dashboards for performance monitoring with Microsoft Power BI
Implementing user requirements and processes with low-code/no-code technologies (Power Apps, Power Automate)
Using Jira and Azure DevOps to plan and implement user stories in an agile project context
Participating in daily stand-ups, sprint planning, sprint reviews, and retrospectives as a technical point of contact
Planning and implementing security policies using Azure Conditional Access and multi-factor authentication
Configuring and deploying clients and applications via MECM (SCCM) and Baramundi

Dec 2023 - Jan 2025

1 year 2 months

Hamburg, Germany

Application Support & Power Platform Consultant

COPiTOS GmbH

Technical and functional 2nd level support for the PL/SQL document management system Docunite
Integration of Windows 10/11 with Azure AD, Teams, MS Office, and SharePoint
Developing and maintaining automated workflows with Microsoft Power Automate for HR, procurement, and quality management
Creating training materials (PDF guides, how-to videos via Camtasia) and conducting individual and group training sessions
Handling support requests and change requests via ServiceNow
Performing data migrations from legacy systems to the Docunite platform
Providing technical support for IAM adjustments on Linux servers
Creating Power BI dashboards to analyze support times, ticket volume, and user feedback

Nov 2023 - Oct 2024

1 year

Hamburg, Germany

IT Infrastructure Engineer with a focus on automation

Amandus Kahl GmbH & Co. KG

Responsible for packaging, distribution, and maintenance of updates for business-critical applications
Implementing silent installations and custom update packages for SAP S/4HANA add-ons & clients, Siemens TIA Portal, and EPLAN 2024
Conducting tests and compatibility analyses before rollout, including snapshot rollback strategies using VMware
Using Baramundi and SCCM for staged software deployment with rollout control and rollback mechanisms
Setting up an internal repository for update packages and configuration policies
Documenting update packages according to ITIL guidelines and creating rollout instructions for the service desk
Client-server technology: DHCP/DNS, routing, and Windows Server, managing and backing up SQL databases (Veeam Backup & Replication, SQL Server Management Studio)
Participating in projects for introducing new tools and cloud applications (M365, automation scripts)
Assisting in the implementation and configuration of the OTOBO ticketing system, including access rights management and workflows
Training on Microsoft 365 services: Exchange Online, SharePoint Online, Teams, OneDrive for Business
Serving as point of contact for external IT service providers and software vendors

Apr 2023 - Apr 2024

1 year 1 month

Hamburg, Germany

IT System Architect Dynamics / Infrastructure

Intermed Pflegedienst GmbH & Co. Steinfeuer KG

Planning and implementation of a future-proof, scalable infrastructure with cloud integration and on-premises requirements
Introducing and configuring a centralized backoffice solution focused on automation, data security, and user-friendliness
Designing the architecture of Microsoft Dynamics 365 Sales for sales support and customer communication
Implementing business processes in Microsoft Power Apps, including data validation, user interfaces, and workflows
Implementing Microsoft security best practices, including data classification policies, role-based access, and backup concepts

Apr 2023 - Apr 2024

1 year 1 month

Hamburg, Germany

CRM / ERP Consultant & Process Architect

Vitalset GmbH

Implementing cloud services (M365, Zoho, peripheral device control)
Analyzing, customizing, and further developing the used ERP and CRM systems (SelectLine, Orgamax, MS Dynamics 365)
Planning and executing migrations to cloud-based platforms while adhering to security standards
Automating administrative processes using the Power Platform and integrating third-party services via Azure Logic Apps
Developing and implementing a role-based authorization and access concept for all business units
Coordinating with external IT service providers and managed service providers during new system implementations

Sep 2022 - Feb 2023

6 months

Hamburg, Germany

System Administrator

GPS Projekt und Servicemanagement GmbH

Client migration from Windows 10 to 11 including app compatibility tests
Maintain the software catalog in Baramundi and rollout new packages including testing
Implement a multi-stage update process using Baramundi and Windows Update for Business
Create custom reports with Power BI on Baramundi package distribution and installation status
Implement SCCM reports for management on rollout progress and compliance status
Support migration of existing GPOs to a consolidated structure and MS Intune
Document, initial diagnose and escalate support cases to 2nd/3rd level (Jira, ServiceNow)
Advise national and international clients on MS Dynamics maintenance, update, and upgrade processes under SLA agreements
Analyze and resolve systematic Power BI issues
Provide phone support and technical guidance to onsite technicians during MS SharePoint installations
Administer central applications and security-critical systems (AV solutions, proxy, M365 admin, VPN)
Perform system upgrades, patch rollouts, and OS migrations (Windows 10→11)
Maintain a central product catalog including IT assets and lifecycle data

Jan 2021 - Jun 2022

1 year 6 months

Hamburg, Germany

Application Technician

Nordland System GmbH

Develop concepts for sustainability in IT procurement and exchange of energy-efficient hardware
Handle catch and dispatch in the ticketing system
Contribute to component and process concepts
Troubleshoot issues related to hardware, software, and services
Data quality management
Continuously improve system architecture by refining existing code
Conduct functional, non-functional, regression, and performance tests
Develop databases, web forms, and file storage systems

Oct 2020 - Oct 2022

2 years 1 month

Hamburg, Germany

IT System Analyst

Nevotec IT - Service GmbH

Check hardware and configure new hardware and software
Integrate automation and backup processes
Provide end-user documentation and respond to tickets (ORTS ticket system, ServiceNow)
Manage virtual servers and expand network resources
Implement an automated back-office solution to review suspicious online retail transactions
Analyze business client needs and develop resource optimization strategies
Create standardized test specifications and catalogs
Continually adapt production schedules, equipment, and workflows to changing requirements

Jun 2017 - Jun 2018

1 year 1 month

Hamburg, Germany

Back Office Clerk

Motel One Hamburg - Alster

Maintain databases and customer correspondence
File and archive documents, process mail and email traffic
Manage calendars and assist with preparing presentations and meetings
Organize company events and general office tasks
Assist with budget planning and management
Create organization and duty rosters
Analyze customer needs and provide information

Apr 2017 - Apr 2018

1 year 1 month

Hamburg, Germany

Marketing Assistant

AIESEC Organisation

Monitor and control digital marketing activities (social media, online advertising, email marketing)
Create marketing materials for print and digital
Responsible for marketing campaigns from design through execution and optimization
Develop brand strategy and coordinate promotional activities
Analyze campaign efficiency and create marketing plans

Aug 2015 - Oct 2016

1 year 3 months

Hanoi, Viet Nam

Sales Project Manager

Vietinbank AG

Advising on insurance products (life, liability, and property insurance)
Analyzing income and asset situations for individual ratings
Reviewing loan applications, conducting credit checks, and preparing loan agreements
Recommending investment products and managing private and corporate clients
Executing special transactions and account postings
Initiating and leading market research studies to optimize policies

Oct 2014 - Oct 2015

1 year 1 month

Hanoi, Viet Nam

Sales Representative

PTI Thu Do GmbH

Advising on offers, cancellation periods, and exchange policies
Promoting sales by demonstrating products and applying upselling techniques
Acquiring new customers and supporting both domestic and international clients
Generating invoices and handling returns and exchanges
Conducting project-related procurement negotiations
Proactively tracking projects through to successful completion

Oct 2012 - Oct 2013

1 year 1 month

Hanoi, Viet Nam

Project Coordinator

IHK Vietnam

Planning and managing projects from conception to implementation
Developing detailed project, schedule, and resource plans
Communicating with project teams, clients, and stakeholders
Identifying action items and preparing regular progress reports
Monitoring the project budget and motivating a team of ten people

Industry Experience

See where this freelancer has spent most of their professional time.

Experienced in Information Technology, Professional Services, Manufacturing, Healthcare, Tourism, and Education.

Information Technology

Professional Services

Manufacturing

Healthcare

Tourism

Education

Business Area Experience

See which departments and functions this freelancer has contributed to most.

Experienced in Information Technology, Customer Service, Project Management, Business Intelligence, Quality Assurance, and Operations.

Information Technology

Customer Service

Project Management

Business Intelligence

Quality Assurance

Operations

Summary

Experienced IT consultant with many years of practical experience in the Microsoft environment, especially in the architecture, implementation and optimization of Dynamics 365 Sales solutions. I bring extensive know-how in working with the Microsoft Power Platform (Power Automate, Power Apps, Power BI), Microsoft Azure and Microsoft 365.

As a technical contact in agile projects (Scrum), I take responsibility for end-to-end architecture, support discovery phases, lead technical teams and ensure close alignment with stakeholders and enterprise architecture guidelines.

My goal is to implement scalable, secure, and user-centered solutions following Microsoft's best practices.

Skills

Technical Support
Team Player
Planning Management
Infrastructure Focus
Agile Project Management
Automation Knowledge
Troubleshooting And Analysis
Strong Communication Skills
Strong Problem-solving Skills
6 Years Of It Support Experience
Strong Service Orientation
Solid Product Knowledge In M365
Client-server Technology
Dhcp/dns
Routing
Microsoft Environment (Windows Server, Ad, Exchange, Sql Server)
Automation Scripting
Solid Knowledge Of System Integration
Process Optimization
Scrum
Network Management
Error Monitoring
Data Conversion And Migration
It Security
Cloud Computing
Virtualization (Vmware, Citrix)
Dbaas
Pl/sql
Windows 10/11
Ms Office And Ms 365
Good Network Knowledge In Lan And Wlan Environments
Erp
Jquery
Selenium
Istqb
Iam
Linux Servers
Test Implementation
Software
Azure/aws
Vmware
Fortinet
Click2dial
Hp Aruba
Alcatel
Baramundi
Mecm
Acmp
Ms Intune
Jira
Ms Dynamics
Sap
Power Bi
Power Automate
Ms Sharepoint
Monday
Salesforce
Orgamax
Zoho
Selectline
Chat Gpt/gemini
Servicenow
Otrs System
Docunite
Visual Studio

Languages

Vietnamese

Native

German

Advanced

English

Advanced

Education

Oct 2018 - Oct 2024

University of Hamburg

Master of Arts · Work, Economy, Society - Economic and Sociological Studies · Hamburg, Germany

University of Economics

Bachelor · Economics · Viet Nam

Statistics

Experience

Total positions 13

Experience in Information Technology 5.5 y

Avg length 1 y 1 m

Longest experience 2 y

Global Experience

Countries worked in 2 (Germany, Viet Nam)

Primary country Germany

Expertise

Recent roles Modern Workplace & Dynamics 365 Consultant, Application Support & Power Platform Consultant, IT Infrastructure Engineer with a focus on automation

Main industries Information Technology, Professional Services, Manufacturing

Main business areas Information Technology, Customer Service, Project Management

Qualifications

Highest degree Master

Profile

Created

August 2025

Last Update

February 2026

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Huy based?

Huy is based in Hamburg, Germany.

What languages does Huy speak?

Huy speaks the following languages: Vietnamese (Native), German (Advanced), English (Advanced).

How many years of experience does Huy have?

Huy has at least 9 years of experience. During this time, Huy has worked in at least 13 different roles and for 13 different companies. The average length of individual experience is 1 year and 9 months. Note that Huy may not have shared all experience and actually has more experience.

What roles would Huy be best suited for?

Based on recent experience, Huy would be well-suited for roles such as: Modern Workplace & Dynamics 365 Consultant, Application Support & Power Platform Consultant, IT Infrastructure Engineer with a focus on automation.

What is Huy's latest experience?

Huy's most recent position is Modern Workplace & Dynamics 365 Consultant at Thinformatics.

What companies has Huy worked for in recent years?

In recent years, Huy has worked for Thinformatics, COPiTOS GmbH, Amandus Kahl GmbH & Co. KG, Intermed Pflegedienst GmbH & Co. Steinfeuer KG, and Vitalset GmbH.

Which industries is Huy most experienced in?

Huy is most experienced in industries like Information Technology, Professional Services, and Banking and Finance. Huy also has some experience in Healthcare, Tourism, and Education.

Which business areas is Huy most experienced in?

Huy is most experienced in business areas like Customer Service, Information Technology, and Project Management. Huy also has some experience in Business Intelligence, Quality Assurance, and Operations.

Which industries has Huy worked in recently?

Huy has recently worked in industries like Information Technology, Professional Services, and Healthcare.

Which business areas has Huy worked in recently?

Huy has recently worked in business areas like Information Technology, Customer Service, and Business Intelligence.

What is Huy's education?

Huy holds a Master in Work, Economy, Society - Economic and Sociological Studies from University of Hamburg and a Bachelor in Economics from University of Economics.