Farhad Niat-Sales Engineer for DACH
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Experience
Sales Engineer for DACH
AudioCodes Germany
- providing technical assistance to the sales force during sales calls
- providing pre-sales technical support
- providing technical support during first time installation of new AudioCodes products together with partner/ end-customer
- pre-sales technical interface to the channel/partner and managing of technical knowledge transfer to the partners
- giving customer presentations and hands-on product demonstrations (e.g., AudioCodes Live Cloud, Express, OVOC)
- providing product training to customers, prospects and sales during the pre-sales phase mainly AudioCodes endpoints like e.g., IP Phones, MTRs
- leading RFPs/RFI technical responses
- providing technical assistance to marketing for regional events (e.g., seminars, roadshows)
- mainly focused on AudioCodes IP Phones (Generic SIP/Native Teams), AudioCodes MTRs, AudioCodes Collaboration Bars, Jabra endpoints, Sennheiser/Epos endpoints
- management of endpoints like above via AudioCodes One Voice Operation Center and maintaining of this environment for customer workshops/ calls
- management of AudioCodes IP Phones via Microsoft Endpoint Manager/ Intune and maintaining of this environment for customer workshops/ calls
- building of automated cloud workflows (Power Automate) for internal AudioCodes DACH processes
- trusted advisor for Microsoft products which interfere with AudioCodes products for DACH region
Unified Communications and Collaboration Consultant
SoftwareOne GmbH
- Skype for Business enterprise voice projects
- Microsoft Teams enterprise voice projects
- Microsoft Teams readiness projects
- Office 365 projects (Endpoint Manager/ Intune)
- Network Assessment/ Readiness projects for enabling Microsoft Teams
- Microsoft Teams Room deploying (Microsoft Fast Track Program)
Unified Communications Consultant (freelancer)
TÜV Rheinland GmbH
- Skype for Business enterprise voice rollout for sites in Germany and Poland
- sites and users' migration, implementing of Skype for Business certified devices e.g., AudioCodes IP Phones, Skype Room System (SRS-v2) e.g., Lenovo, Poly and Microsoft Surface hubs
Unified Communication Consultant
ACP IT Solutions GmbH
- Skype for Business enterprise voice projects
- 2nd Level support of unified communication environments
System Administrator (Freelancer)
Flossbach von Storch AG
- Microsoft Active Directory 2012 R2
- Microsoft Exchange 2013
- Juniper
- Palo alto
IT Coordinator
PVH Holdings GmbH
- Microsoft Active Directory 2008 R2
- Microsoft Exchange 2007
- Microsoft Lync Server 2013
- Microsoft SCCM
- MaaS 360 (MDM)
- Afaria (MDM)
- Blackberry Enterprise Server 5/10
Site Support Analyst
Ball Packaging Europe GmbH
- Microsoft Active Directory 2008 R2
- Microsoft Exchange 2007
- Microsoft SCCM
- Symantec endpoint protection
- ArcServ
- Empirum
- Blackberry Enterprise Server 5
- IT trainer for apprentices
- specialist field “systems integration”
- windows 7 rollout / Microsoft lync rollout
Student assistant
Hermann Office + IT Service
- personal workplace project for customer “Bayer Business Services”
- transition phase Win XP to Win7
- transition phase Lotus Notes to Microsoft Outlook 2007
Student assistant
KUBIS Software S.A.
- team leader of UHD (1. Level Support)
- configuration of ticketing & entry systems (VOTES)
- Blackberry-Support / Mac-Support
Student assistant
PC Consulting GmbH
- planning and implementation of networks
- establishing and servicing IT-Infrastructure
- installation and configuration of PC hardware
- installation and configuration of network hardware
- basic administration of Microsoft Active Directory and Microsoft Exchange
- installation of ERP-systems (Sage Office Line)
Industry Experience
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Experienced in Information Technology, Telecommunication, Fashion, Manufacturing, and Banking and Finance.
Business Area Experience
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Experienced in Information Technology, Sales, and Customer Service.
Summary
server systems (onPrem & cloud)
- Microsoft 365 Admin Center
- Windows Server 2019
- Windows Server 2016
- Exchange 2010/2013/2016
- Lync Server 2010/2013
- Skype for Business 2015/2019
softwaredeploying
- Microsoft Endpoint Manager/Intune
tools
- AD Manager Plus
- AD Manager Audit
- Skype for Business Planning Tool
- Network Assessor for Skype for Business Online and Microsoft Teams
- Network Testing Companion for Skype for Business Online & Microsoft Teams
- Windows PowerShell
- SSH
uc skills
- Skype for Business enterprise voice projects
- Microsoft Teams projects
- Rollout Microsoft certified IP phones
- Rollout SRS v2
- Rollout MTR
- 2nd level support for Skype for Business & Microsoft Teams environments
- Review Microsoft Teams environments based on Microsoft Best Practices
- Planning and execution of UC projects
- Unified Communication and Collaboration workshops
Languages
Education
Rheinische Fachhochschule Cologne
Master of Business and Computer Science · Business and Computer Science · Cologne, Germany
RLE International GmbH
completed apprenticeship · systems integration · Cologne, Germany
Berufsbildende Schule (BBS IV) 4
vocational school for business and administration · Cologne, Germany
Certifications & licenses
Microsoft 365 Certified Teams Voice Engineer Expert
Microsoft 365 Teams Rooms Technical Solutions Professional
AudioCodes One Voice Operations Center
AudioCodes SBC Essentials & Configuration (ACA)
AudioCodes SBC Testing & Troubleshooting
AudioCodes SBC in Microsoft Teams Environment: Advanced
MS-100 Microsoft 365 Identity and Service
MS-101 Microsoft 365 Mobility and Security
Microsoft 365 Certified Enterprise Administrator Expert
Microsoft 365 Certified Fundamentals
Microsoft 365 Certified Security Administrator Associate
Microsoft 365 Certified Teams Administrator Associate
Microsoft 365 Teams Rooms Solutions Sales Professional
Windows PowerShell Administration and Automation with Windows PowerShell
Windows Server 2012 R2 compact seminar for system administrator
AudioCodes Solutions in the Microsoft Skype for Business Environment Essentials & Configuration (ACA)
Exchange Server 2016 installation, configuration, optimization
Microsoft Certified Professional
Microsoft Exam 346 Managing Office 365 Identities and Requirements
ITIL® Foundation v3 certification
CCI training IHK-Industrie- und Handelskammer zu Köln Ausbilder Eignung Verordnung (AEVO)
Statistics
Experience
Global Experience
Expertise
Qualifications
Profile
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