Doaa Abdelghafar - Technical Project/Program manager, Scrum Master& Agile Coach, Release Train Engineer

Q: What languages does Doaa speak?

Doaa speaks the following languages: English (Advanced), German (Intermediate) .

Q: How many years of experience does Doaa have?

Doaa has at least 11 years of experience. During this time, Doaa has worked in at least 6 different roles and for 6 different companies . The average length of individual experience is 2 years and 10 months . Note that Doaa may not have shared all experience and actually has more experience.

Q: What is Doaa's latest experience?

Doaa's most recent position is Technical Program Manager/Agile Coach at Visa .

Q: What companies has Doaa worked for in recent years?

In recent years, Doaa has worked for Visa , KONUX GmbH , European Computer Telecoms, ECT , and U.S. Department of State's Bureau of Educational and Cultural Affairs .

Q: Which industries is Doaa most experienced in?

Doaa is most experienced in industries like Education , Government and Administration , and Telecommunication . Doaa also has some experience in Information Technology , Banking and Finance , and Manufacturing .

Q: Which business areas is Doaa most experienced in?

Doaa is most experienced in business areas like Project Management , Information Technology , and Product Development . Doaa also has some experience in Operations .

Q: Which industries has Doaa worked in recently?

Doaa has recently worked in industries like Education , Government and Administration , and Information Technology .

Q: Which business areas has Doaa worked in recently?

Doaa has recently worked in business areas like Project Management , Information Technology , and Operations .

Q: What is Doaa's education?

Doaa holds a Master in Advanced Software Engineering from Arab Academy for Science & Technology and a Bachelor in Computer Science and Information systems from Helwan University .

Recommended expert

Germany

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Experience

Aug 2022 - Sep 2024

2 years 2 months

Munich, Germany

Technical Program Manager/Agile Coach

Visa

Drove two cross-functional engineering teams within the SAFe framework to deliver backend and integration solutions for Visa’s Terminal Management and Cybersource Onboarding platforms
Served as Program Coach for ten teams within the Platform Services organization, advancing Agile maturity, delivery alignment, and a culture of continuous improvement
Orchestrated Agile ceremonies including Product Manager syncs, metrics reviews, inspect-and-adapt sessions, system demos, and leadership workshops to strengthen transparency, collaboration, and delivery performance
Championed the rollout of the Re-imagine Work@Visa scaled delivery framework within the Agile Transformation Team, improving collaboration and delivery predictability
Increased release frequency 18× per quarter by synchronizing distributed teams and developing a comprehensive release guide
Partnered with the Release Manager to standardize deployments across Visa Data Center, AWS, and Mobile platforms
Led teams to close all security findings and embed remediation into BAU, achieving zero open issues by mid-2024
Directed the Security Findings Program across the portfolio, ensuring visibility, accountability, and progress tracking
Supported the roll out of the OKR framework and led quarterly reviews to align execution with business goals
Strengthened communication across distributed teams, removed blockers, and advocated for continuous improvement and automation
Delivered on demand workshops for teams with raising maturity and adoption of best practices
Co-founded a Center of Excellence and Agile Community of Practice to promote continuous learning and alignment
Partnered with SRE and InfoSec teams on multi-region rollout and security initiatives to enhance reliability and compliance

Aug 2021 - Aug 2022

1 year 1 month

Munich, Germany

Scrum Master

KONUX GmbH

Led and coached three cloud delivery teams, including two cross-functional engineering teams and one data platform team building cloud-native services
Improved delivery workflows across product, engineering, and hardware teams, reducing bottlenecks and cross-team delays
Coordinated between Data Science, Ops, and platform teams to streamline model handoff and reduce time from development to production
Developed a Feature Development Process to streamline delivery from ideation to release, improving coordination across product, engineering, hardware, design, operations, customer success, and marketing
Drove Agile adoption by mentoring cross-functional teams, fostering ownership, and accelerating iteration cycles
Defined key metrics with the Architect and implemented a DORA dashboard for data-driven decisions
Guided Product Managers in scoping MVPs, planning releases, and aligning features with business goals
Facilitated Program Reviews to enhance transparency and collect early feedback across product, engineering, data, and hardware

Feb 2020 - Aug 2021

1 year 7 months

Munich, Germany

Scrum Master/Release Manager

European Computer Telecoms, ECT

Led four engineering teams, including three cross-functional engineers and one platform team, delivering internal tools and client-facing solutions
Directed releases of ECT’s communication platform for international clients including Total Play and Proximus, improving client satisfaction and delivery reliability
Implemented sprint health dashboards to enable data-driven planning and improve delivery consistency across sprints
Coordinated multi-team release cycles, reducing deployment delays and increasing release readiness across cross-functional teams
Drove coding standards and quality controls, enhancing development efficiency and delivery practices
Transitioned the platform team to a Scrum-Ban model, increasing flexibility and throughput in core network development

Aug 2018 - Jan 2020

1 year 6 months

Cairo, Egypt

Scrum Master/Delivery Lead for Vodafone Greece Account

Vodafone Shared Services (VOIS)

Led end-to-end delivery of the My Vodafone app for the Greek market, managing 20+ cross-functional engineers across Cairo, Athens, and the UK
Scaled the internal microservices team within VOIS from 3 to 22 engineers and drove Agile adoption to improve delivery performance and cross-regional collaboration
Delivered the My Vodafone app to the Greek market in October, improving customer satisfaction and receiving strong feedback post-launch
Introduced a Kanban-based demand tracking process using Confluence, improving visibility and delivery flow
Customized Jira workflows and dashboards to enhance tracking, reporting, and sprint management across distributed teams
Drove customer review meetings to improve progress transparency, surface risks, and align dependencies across stakeholders
Coordinated with five other Scrum Masters to align frontend (Web, Mobile) and backend teams, ensuring delivery consistency across domains
Founded an Agile Club within VIS (Technology Enterprise System) to promote Agile education and best practices adoption across teams

Sep 2015 - Dec 9999

7984 years 4 months

San Francisco, United States

TechWomen Emerging Leader

U.S. Department of State's Bureau of Educational and Cultural Affairs

Selected as one of 5 women representing Egypt from 1,200+ applicants for a leadership exchange program in San Francisco
Collaborated with entrepreneurs and mentors from leading companies including Google, LinkedIn, and Twitter
Awarded funding for “She is Back!”, an initiative fostering collaboration between Arab and Bay Area women entrepreneurs

Sep 2015 - Nov 2015

3 months

San Francisco, United States

Scrum Master Intern

Lyft

Supported the Supply-Levers team in adopting Scrum practices, following mentorship with the Marketplace team
Created an internal Agile framework wiki to standardize onboarding and improve consistency across teams

Industry Experience

See where this freelancer has spent most of their professional time.

Experienced in Education, Government and Administration, Telecommunication, Information Technology, Banking and Finance, and Manufacturing.

Education

Government and Administration

Telecommunication

Information Technology

Banking and Finance

Manufacturing

Business Area Experience

See which departments and functions this freelancer has contributed to most.

Experienced in Project Management, Information Technology, Product Development, and Operations.

Project Management

Information Technology

Product Development

Operations

Summary

A servant leader with a Computer Science background and hands-on experience as an Agile Coach and Technical Program Manager. Experienced in guiding cross-functional teams through transformation, delivery, and collaboration across cultures and complex environments. Focused on connecting people and strategy, bringing structure where it’s needed, and enabling teams to deliver with transparency, focus, and trust. Driven by the belief that digital transformation and AI can make organizations not only faster but also more human and sustainable. I lead with empathy, integrity, and curiosity, empowering teams to grow and deliver with purpose.

Skills

Project Planning And Delivery
Risk And Change Management
Cross-Functional Team Leadership
Agile And Hybrid Frameworks (Scrum, Kanban, Safe, Lean)
Stakeholder Management
Coaching And Mentoring
Jira And Confluence
Collaboration
Adaptability
Continuous Improvement
Leadership And Transformation
Upskilling In Automation And Generative Ai

Languages

English

Advanced

German

Intermediate

Education

Aug 2009 - May 2010

Arab Academy for Science & Technology

Pre-master, Master's degree courses · Advanced Software Engineering · Cairo, Egypt · 3.4 out of 4.0

Sep 2003 - May 2007

Helwan University

Bachelor in Computer Science · Computer Science and Information systems · Cairo, Egypt

Certifications & licenses

Mastering Generative AI For Product Innovation

Stanford University

AI For Everyone

Andrew Ng

AWS Cloud Practitioner Essentials Training

AWS

Badass Agile Coaching Skills Masterclass

Bob Galen

Scaled Agile Framework Leading SAFe 6.0 Training

Web 3 And Blockchain Fundamentals

INSEAD

Certified Agile Scaling Practitioner

Certified Google Project Management

Coursera

Certified System Thinking Associate

CSTA

Statistics

Experience

Total positions 6

Experience in Education 11 y

Avg length 2 y 10 m

Longest experience 10 y 11 m

Global Experience

Countries worked in 3 (Germany, United States, Egypt)

Primary country Germany

Expertise

Recent roles Technical Program Manager/Agile Coach, Scrum Master, Scrum Master/Release Manager

Main industries Education, Government and Administration, Telecommunication

Main business areas Project Management, Information Technology, Product Development

Qualifications

Highest degree Master

Certifications earned 9

Profile

Created

November 2025

Last Update

August 2026

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Frequently asked questions

Have questions? Find more information here.

Doaa speaks the following languages: English (Advanced), German (Intermediate).

Doaa has at least 11 years of experience. During this time, Doaa has worked in at least 6 different roles and for 6 different companies. The average length of individual experience is 2 years and 10 months. Note that Doaa may not have shared all experience and actually has more experience.

Based on recent experience, Doaa would be well-suited for roles such as: Technical Program Manager/Agile Coach, Scrum Master, Scrum Master/Release Manager.

Doaa's most recent position is Technical Program Manager/Agile Coach at Visa.

In recent years, Doaa has worked for Visa, KONUX GmbH, European Computer Telecoms, ECT, and U.S. Department of State's Bureau of Educational and Cultural Affairs.

Doaa is most experienced in industries like Education, Government and Administration, and Telecommunication. Doaa also has some experience in Information Technology, Banking and Finance, and Manufacturing.

Doaa is most experienced in business areas like Project Management, Information Technology, and Product Development. Doaa also has some experience in Operations.

Doaa has recently worked in industries like Education, Government and Administration, and Information Technology.

Doaa has recently worked in business areas like Project Management, Information Technology, and Operations.

Doaa holds a Master in Advanced Software Engineering from Arab Academy for Science & Technology and a Bachelor in Computer Science and Information systems from Helwan University.

Doaa has 9 certificates. Among them, these include: Mastering Generative AI For Product Innovation, AI For Everyone, and AWS Cloud Practitioner Essentials Training.

Doaa is immediately available full-time for suitable projects.

Doaa's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.

To hire Doaa, click the Meet button on the profile to request a meeting and discuss your project needs.