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Christoph Lücke - Digital strategy for future-proof operations

Christoph Lücke
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Paderborn, Germany

Experience

Jul 2024 - Jun 2025
1 year
Paderborn, Germany

Digital strategy for future-proof operations

Financial services provider

Expertise details
Position Summary
Digital strategy for future-proof operations at Financial services provider
Industries
Banking and Finance
Business Areas
Information Technology
Strategy
  • Analysis, design & roadmap development
  • Facilitation, innovation consulting, program design
  • Digital operations, future vision, strategy design and activation, automation strategy, IT alignment
  • Focus & prioritization: aligning digital transformation to a coordinated, agreed, and sustainable agenda for 2030
Sep 2023 - Sep 2023
1 month
Paderborn, Germany

Strategy workshop: consultant skills

Consulting firm

Expertise details
Position Summary
Strategy workshop: consultant skills at Consulting firm
Industries
Professional Services
Business Areas
Strategy
  • Interactive development of action options for developing a consultant mindset and skillset
  • Workshop design and facilitation
  • Consultant mindset, digitalization skills, strategy development
  • Clarity & commitment: kickstart and alignment for sustainable consultant development
Jul 2023 - Oct 2023
4 months
Paderborn, Germany

Process optimization and restructuring assessment

Telecommunications

Expertise details
Position Summary
Process optimization and restructuring assessment at Telecommunications
Industries
Telecommunication
Business Areas
Operations
Quality Assurance
  • Analysis and evaluation of a large-scale process optimization and restructuring initiative
  • Responsible for focus on processes, structures & transformation
  • Process optimization, assessment, risk management
  • Transparency & decision certainty: review and evaluation for a sustainable decision on the restructuring concept
Aug 2019 - Mar 2020
8 months
Paderborn, Germany

Data innovation initiative for sales management

Financial services provider

Expertise details
Position Summary
Data innovation initiative for sales management at Financial services provider
Industries
Banking and Finance
Business Areas
Business Intelligence
Information Technology
Sales
  • Planning, design, and support of a data-centered application to manage field sales
  • Digitalization consulting, workshop facilitation & coaching
  • Consulting, digitalization, data strategy, coaching
  • Focus & risk mitigation: user-validated concept idea and confirmation/implementation of a data lab
May 2019 - Dec 2019
8 months
Paderborn, Germany

Innovation development

Accident insurance association

Expertise details
Position Summary
Innovation development at Accident insurance association
Industries
Insurance
Business Areas
Information Technology
Product Development
Strategy
  • Planning, implementation, and support of innovation initiatives and parallel development of an innovation lab based on practical experience
  • Innovation and digitalization consulting, moderation & coaching
  • Innovation management, consulting, digitalization, coaching
  • Focus & prioritization: validated innovation process and secured investment decision
Nov 2018 - Mar 2020
1 year 5 months
Paderborn, Germany

Agile Process Automation

Financial Services Provider

Expertise details
Position Summary
Agile Process Automation at Financial Services Provider
Industries
Banking and Finance
Business Areas
Information Technology
Operations
Project Management
  • Design, planning, and support of the implementation of operational processes using workflow technologies
  • Developing and rolling out the collaboration model between business units, requirements management, and IT
  • Lead consulting, facilitation & coaching
  • Process management, BPM, workflow automation, agile process development
  • Driving force & alignment: Set visionary frameworks and secured commitment of all stakeholders to an agile way of working for faster and more efficient service processes
Sep 2018 - Mar 2019
7 months
Paderborn, Germany

Design and iterative implementation of an innovation workshop

Accident Insurance Association

Expertise details
Position Summary
Design and iterative implementation of an innovation workshop at Accident Insurance Association
Industries
Insurance
Business Areas
Strategy
  • Vision and strategy development for a new innovation unit
  • Defining focus areas, deriving measures for implementation, and gradually establishing the innovation workshop
  • Innovation and digitalization consulting, facilitation & coaching
  • Innovation management, consulting, digitalization, coaching
  • Commitment & drive: Built the innovation team's engagement through a vision of future innovation, information exchange, and interactive design of their innovation process
Dec 2017 - Sep 2018
10 months
Paderborn, Germany

Process-oriented IT management, vision, strategy and implementation

Accident Insurance Association

Expertise details
Position Summary
Process-oriented IT management, vision, strategy and implementation at Accident Insurance Association
Industries
Insurance
Business Areas
Business Intelligence
Information Technology
Strategy
  • Strategy development, alignment, and action planning for the implementation of a new, agile IT operating model
  • Process, innovation, and digitalization consulting, facilitation & coaching
  • Process management, consulting, IT management, strategy, digitalization, data management
  • Clarity & accountability: Provided alignment for the targeted future readiness of the IT organization and prioritization
Jul 2017 - Jul 2019
2 years 1 month
Paderborn, Germany

Process automation strategy – auditing and implementation support

Healthcare

Expertise details
Position Summary
Process automation strategy – auditing and implementation support at Healthcare
Industries
Healthcare
Business Areas
Information Technology
Operations
Quality Assurance
  • Reviewing and evaluating the process automation strategy, identifying options and measures, planning implementation and supporting execution (PoC)
  • Process and digitalization consulting, facilitation & coaching, auditing
  • Process management, consulting, process automation, digitalization, document management, IT architectures
  • Risk minimization & prioritization: Ensured the decision for a jointly agreed and validated automation strategy
Mar 2017 - Dec 2018
1 year 10 months
Paderborn, Germany

Digital operating model for a leading wealth advisory firm

Financial Services Provider

Expertise details
Position Summary
Digital operating model for a leading wealth advisory firm at Financial Services Provider
Industries
Banking and Finance
Business Areas
Information Technology
Operations
Project Management
  • Analysis, optimization, architecture, design & automation of operational processes
  • Process management consulting, coaching, facilitation, innovation consulting, program management
  • Digital operations, process design and digitization, process automation
  • Focus & prioritization: Orientation, responsibility and alignment of digital transformation to an agreed sustainable agenda
Aug 2016 - May 2017
10 months
Paderborn, Germany

Introduction of Agile Process Design in Network Operations

Energy & Utilities

Expertise details
Position Summary
Introduction of Agile Process Design in Network Operations at Energy & Utilities
Industries
Energy
Business Areas
Operations
  • Vision & Scoping, innovation workshops, and agile process planning for selected network operation processes
  • Facilitator, coach, and innovation consulting
  • Process management, agile process design, innovation methods, Design Thinking
  • Clarity & Activation: Commitment to a validated and jointly developed guide for agile process design, activation, and embedding
Aug 2015 - Feb 2016
7 months
Paderborn, Germany

Re-design of Network Service Processes – Process Planning and Development of Network Construction Projects

Energy & Utilities

Expertise details
Position Summary
Re-design of Network Service Processes – Process Planning and Development of Network Construction Projects at Energy & Utilities
Industries
Utilities
Business Areas
Operations
  • Planning, analysis, design, and implementation management of a network service area for process automation with BPMS
  • Process management consulting, process planning, developing a process vision, process analysis and process re-design, and agile development organization
  • Process management, process re-design, process automation
  • Focus & Risk Mitigation: Securing investments in an extensive automation program through sustainable and comprehensive digital design of grid connection processes
Sep 2013 - Dec 2014
1 year 4 months
Paderborn, Germany

Process Planning – Asset Lifecycle and Mobile Capture and Processing of Switching States in the Low-Voltage Network

Energy & Utilities

Expertise details
Position Summary
Process Planning – Asset Lifecycle and Mobile Capture and Processing of Switching States in the Low-Voltage Network at Energy & Utilities
Industries
Utilities
Business Areas
Operations
Project Management
  • Process analysis and design of asset lifecycle processes (repair, maintenance, new construction, notifications) with a special focus on mobile technologies
  • Process consulting, process surveying, process modeling, process analysis, process design, and process implementation planning
  • Consulting, project management, program planning, effort estimation
  • Focus & Decision Confidence: Involving all stakeholders/decision-makers and ensuring the decision for a mobility strategy for field service
Sep 2013 - Feb 2014
6 months
Paderborn, Germany

Business Process Management – Strategy, Roadmap, and Implementation Planning

Energy & Utilities

Expertise details
Position Summary
Business Process Management – Strategy, Roadmap, and Implementation Planning at Energy & Utilities
Industries
Energy
Business Areas
Project Management
Strategy
  • Situation assessment, BPM strategy development, roadmap planning based on best practices, and implementation planning
  • Process management consulting, program planning, project planning, and inspiration workshops
  • Process management, consulting, project management, program planning, effort estimation
  • Orientation & Decision: Transparency and confidence when selecting options for scaling grid asset operations
Jun 2013 - Present
12 years 10 months
Paderborn, Germany

Cross-Company Community of Practice "intelligent utility company"

Energy & Utilities

Expertise details
Position Summary
Cross-Company Community of Practice "intelligent utility company" at Energy & Utilities
Industries
Energy
Business Areas
Operations
Project Management
Strategy
  • Idea generation, design, conception, and planning of a CoP, business model generation, and implementation planning
  • Program planning, project planning, consulting
  • Process management, consulting, project/program management
  • Networking & Exchange: A community of like-minded people for creative idea exchange and collaboration
Feb 2013 - Aug 2013
7 months
Paderborn, Germany

Program planning - network information management

Energie & Versorgung

Expertise details
Position Summary
Program planning - network information management at Energie & Versorgung
Industries
Energy
Utilities
Business Areas
Information Technology
Project Management
  • Program planning to introduce an information management system in the asset management and asset service of a distribution system operator
  • Program structuring, project structuring and description, program and project planning in terms of schedule, performance, and budget
  • Program planner, project manager, consultant
  • Consulting, project management, program planning, effort estimation, asset management
  • Activation & engagement: transparency, responsibility, and commitment to implementing the data strategy in network and asset operations
Aug 2011 - Apr 2012
9 months
Paderborn, Germany

Network data management in network and asset service – process analysis, architecture and target process design, stage concept

Energie & Versorgung

Expertise details
Position Summary
Network data management in network and asset service – process analysis, architecture and target process design, stage concept at Energie & Versorgung
Industries
Utilities
Business Areas
Information Technology
Operations
Project Management
  • Conducting a process analysis in the network and asset management area of a large energy provider with the goal of developing a stage concept for implementing a network data management solution
  • Consultant, business analyst, requirements manager, IT/business coordinator, project manager
  • Consulting, process management, network service, asset service, requirements management
  • Focus & activation: laid the foundation for future intelligent data provisioning and use, validated future scenarios and engaged all leaders
Mar 2011 - Jul 2011
5 months
Paderborn, Germany

Line inquiry processes – process analysis, stage concept and definition

Energie & Versorgung

Expertise details
Position Summary
Line inquiry processes – process analysis, stage concept and definition at Energie & Versorgung
Industries
Utilities
Business Areas
Information Technology
Operations
  • Conducting a process analysis in the line inquiry area of a large energy provider with the goal of developing a stage concept for implementation
  • Defining and documenting requirements for the first stage
  • Consultant, business analyst, requirements manager, IT/business coordinator
  • Process management, line inquiries, requirements management
  • Prioritization & decision certainty: laid the foundation for a modern, digital information capability and activated implementation
Jan 1999 - Present
27 years 3 months
Paderborn, Germany

Consultant and facilitator for digital innovation and transformation

cni-digital

Expertise details
Position Summary
Consultant and facilitator for digital innovation and transformation at cni-digital
Industries
Information Technology
Professional Services
Business Areas
Business Intelligence
Information Technology
Strategy
  • Strategies for digital, service-oriented and data-driven operating models
  • Innovations for digital business processes and services
  • Skills for agile implementation, activation and scaling of digital business processes
  • Architect of digital future: developing structures, processes and capabilities that make organizations scalable and adaptable
  • Bridge-builder between business and IT to shape new technological automation possibilities
  • Focus on digital strategies, operating models, process innovation, automation, data & AI innovation and innovation systems
Paderborn, Germany

Business process optimization – optimization of energy service processes

Energie & Versorgung

Expertise details
Position Summary
Business process optimization – optimization of energy service processes at Energie & Versorgung
Industries
Energy
Business Areas
Operations
  • Inventory of organization/processes/times/costs, development of potentials and implementation planning
  • Process management consulting, coaching
  • Process management, consulting, process optimization
  • Impact: 10% savings potential across the department: commitment to a process efficiency program through transparent design, selection and approval of appropriate measures

Industry Experience

See where this freelancer has spent most of their professional time.

Experienced in Professional Services, Information Technology, Energy, Banking and Finance, Utilities, and Insurance.

Professional Services
Information Technology
Energy
Banking and Finance
Utilities
Insurance
Profile match chart

Business Area Experience

See which departments and functions this freelancer has contributed to most.

Experienced in Information Technology, Strategy, Business Intelligence, Operations, Project Management, and Quality Assurance.

Information Technology
Strategy
Business Intelligence
Operations
Project Management
Quality Assurance
Profile match chart

Summary

I am an amplifier for innovation. As a consultant, co-innovator, and coach, I am passionate about collaboratively shaping your digital future and supporting innovators.

Whether through strategic consulting, innovative process workshops, or inspiration and sparring for new digital possibilities, I shape the future by developing creative, forward-looking solutions together with you.

I act as a bridge between business and IT. I help integrate new automation technologies with business challenges through collaborative process and technology design.

I am a focused generalist with 25+ years of professional experience, looking at the whole and end-to-end processes for targeted customer value. My work is defined by a methodical and professional approach and the ambition to solve problems pragmatically and creatively together.

Skills

  • Strategies For Digital, Service-oriented, And Data-driven Operating Models

  • Innovation For Digital Business Processes And Services

  • Capabilities For Agile Implementation, Activation, And Scaling Of Digital Business Processes

  • Digital Strategies And Operating Models: Envisioning Future Scenarios, Defining Capabilities, Activating Roadmaps

  • Process Innovation And Automation: Rethinking Services And Processes, Designing User-centered Solutions, Intelligently Orchestrating And Automating Them (Intelligent Automation)

  • Data And Ai Innovation And Ai Collaboration: Crafting Data Strategies, Enabling Human-centered Ai Applications

  • Innovation Systems And Culture: Cultivating Creativity, Promoting Co-creation, Empowering Teams

  • Architect Of Digital Future: Developing Structures, Processes, And Capabilities That Make Organizations Scalable And Adaptable

  • Understanding Complexity, Creating Clarity: Recognizing Patterns And Developing Comprehensible, Connected Concepts

  • Shaping Change, Unleashing Impact: Activating Change With Structural Depth And Creative Ease

  • Opening Spaces For Potential And Growth: Creating Environments Where Clarity Emerges, Potentials Become Visible, And Teams Exceed Expectations

  • Leadership And Strategy

  • Management Consulting Digitalization

  • Innovation Consulting And Facilitation

  • Energy And Utilities

  • Financial Services

  • Public Administration

Languages

German
Native
English
Advanced

Statistics

Experience

Total positions 20
Experience in Professional Services 27 y
Avg length 2 y 8 m
Longest experience 27 y 2 m

Global Experience

Countries worked in 1 (Germany)
Primary country Germany

Expertise

Recent roles Digital strategy for future-proof operations, Strategy workshop: consultant skills, Process optimization and restructuring assessment
Main industries Professional Services, Information Technology, Energy
Main business areas Information Technology, Strategy, Business Intelligence

Profile

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Christoph based?

Christoph is based in Paderborn, Germany and can operate in on-site, hybrid, and remote work models.

What languages does Christoph speak?

Christoph speaks the following languages: German (Native), English (Advanced).

How many years of experience does Christoph have?

Christoph has at least 27 years of experience. During this time, Christoph has worked in at least 19 different roles and for 10 different companies. The average length of individual experience is 1 year and 5 months. Note that Christoph may not have shared all experience and actually has more experience.

What roles would Christoph be best suited for?

Based on recent experience, Christoph would be well-suited for roles such as: Digital strategy for future-proof operations, Strategy workshop: consultant skills, Process optimization and restructuring assessment.

What is Christoph's latest experience?

Christoph's most recent position is Digital strategy for future-proof operations at Financial services provider.

What companies has Christoph worked for in recent years?

In recent years, Christoph has worked for Financial services provider, Consulting firm, Telecommunications, Energy & Utilities, and cni-digital.

Which industries is Christoph most experienced in?

Christoph is most experienced in industries like Professional Services, Information Technology, and Energy. Christoph also has some experience in Banking and Finance, Utilities, and Healthcare.

Which business areas is Christoph most experienced in?

Christoph is most experienced in business areas like Information Technology, Strategy, and Business Intelligence. Christoph also has some experience in Operations, Project Management, and Quality Assurance.

Which industries has Christoph worked in recently?

Christoph has recently worked in industries like Professional Services, Information Technology, and Energy.

Which business areas has Christoph worked in recently?

Christoph has recently worked in business areas like Information Technology, Strategy, and Business Intelligence.

What is the availability of Christoph?

Christoph will be available full-time from April 2026.

What is the rate of Christoph?

Christoph's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.

How to hire Christoph?

To hire Christoph, click the Meet button on the profile to request a meeting and discuss your project needs.

Average rates for similar positions

Rates are based on recent contracts and do not include FRATCH margin.

1200
900
600
300
Rate comparison chart
Market avg: 984-1144 €
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.

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