Ciro Manno-Enterprise Consultant
Check rate
Experience
Enterprise Consultant
Freelancing
Independent consulting engagements supporting technology organizations on governance, system integration, and delivery structure.
- Supported technology organizations in strengthening governance, system integration planning, and delivery structure.
- Reviewed BSS/OSS modernization and data migration programs, validating effort estimates and identifying delivery risks.
- Introduced simple reporting and tracking tools to improve coordination across distributed teams.
- Advised on integration planning and governance, helping teams improve delivery structure and stakeholder alignment.
Senior Program Manager
Rakuten Symphony
Led delivery of the BSS platform supporting the launch of new mobile services, coordinating engineering, operations, and external partners. Worked with Product, Engineering, and Operations teams to align technical workstreams with key business milestones. Improved release governance and deployment coordination, reducing operational errors and improving delivery reliability. Introduced simple reporting and tracking tools to improve coordination across distributed teams. Responsible for programs up to €6M and international teams of more than 100 staff across seven locations, ensuring technical readiness for service launch.
Program Director
Ericsson GmbH
Programs up to €20M | 100+ staff | 7 locations Led large OSS/BSS transformation programs across multiple countries, coordinating engineering teams and customer stakeholders during platform modernization. Program lead for the UK ESN MVNO initiative, delivering billing and operational systems to full operational acceptance. Directed BSS deployments across six countries, integrating CRM, billing, and provisioning systems to support new service launches. Introduced KPI-based reporting and governance, improving delivery predictability and strengthening management oversight. Led recovery reviews of underperforming programs, restoring cost control and stabilizing delivery performance. Worked with sales and account leadership on scope definition, delivery planning, and technical input for major tenders.
Program Manager / Delivery Manager
Optiva Deutschland GmbH
Led platform transformation and system integration programs across Europe, Latin America, and the Middle East for major telecom operators. Delivered convergent billing and rating system transformations supporting the introduction of new digital services. Delivered large-scale system replacements supporting more than 10 million subscribers, improving processing performance by 20% and data accuracy by 15%. Introduced structured QA processes and governance, reducing defect rates by 30% and improving UAT productivity by 40%. Managed complex data migration programs involving more than 10 million records with full validation and no critical incidents.
Industry experience
See where this freelancer has spent most of their professional time.
Experienced in Telecommunication and Information Technology.
Business area experience
See which departments and functions this freelancer has contributed to most.
Experienced in Project Management, Information Technology, Quality Assurance, Operations, and Product Development.
Summary
I am an experienced enterprise consultant with a proven track record in IT, telecommunications, and technology-driven industries. I excel in delivering complex, multi-country projects that align technology with business objectives, improve operational efficiency, and drive customer satisfaction. My background includes successful management of BSS/OSS, CRM, and digital programs using Agile and SAFe methods. Throughout my career, I have led large-scale initiatives, optimized cost and delivery, and implemented effective governance and integration strategies. I focus on transforming business objectives into actionable solutions by leveraging international experience and mentoring high-performing teams.
Skills
Leadership & People Mgmt.
Leading Cross-Functional Teams
Mentoring & Coaching
Stakeholder Management
Program & Project Delivery (Agile, Safe, Waterfall)
Portfolio, Change & Transformation Management
Sla & Performance Management
Customer & Business Focus
Effective Communicator Across Cultures And Hierarchies
Strategic Thinker With Strong Business Analysis Skills
Enterprise Transformation & Process Optimization
System Integration & Data Migration
Tmf Frameworks: Sid, Etom, Tam
Bss & Oss, Crm, Erp
5g, 4g, Volte, Iot
Devsecops, Ci/Cd, Cloud, Web Services
Virtual & Private Networks
Tools: Jira, Confluence, Ms Project, Ms Office, Ms Sharepoint, Github, Devops, Chatgpt, Copilot, Google Suite, React
Languages
Education
University of Naples "Federico II"
Master of Science · Electronics Engineering · Italy · 3.8/4.0
Certifications & licenses
Scaled Agile · Germany
AWS · Germany
Scrum Alliance® · Germany
PMI Project Management Institute
Statistics
Experience
Global experience
Expertise
Qualifications
Profile
Frequently asked questions
Have questions? Find more information here.
Ciro is based in Paderborn, Germany and can operate in on-site, hybrid, and remote work models.
Ciro speaks the following languages: Italian (Native), German (Advanced), English (Advanced), Spanish (Advanced), Portuguese (Elementary), Russian (Elementary).
Ciro has at least 20 years of experience. During this time, Ciro has worked in at least 4 different roles and for 4 different companies. The average length of individual experience is 5 years. Note that Ciro may not have shared all experience and actually has more experience.
Based on recent experience, Ciro would be well-suited for roles such as: Enterprise Consultant, Senior Program Manager, Program Director.
Ciro's most recent position is Enterprise Consultant at Freelancing.
In recent years, Ciro has worked for Freelancing, Rakuten Symphony, and Ericsson GmbH.
Ciro is most experienced in industries like Telecommunication and Information Technology.
Ciro is most experienced in business areas like Project Management, Information Technology, and Quality Assurance. Ciro also has some experience in Operations and Product Development.
Ciro has recently worked in industries like Telecommunication and Information Technology.
Ciro has recently worked in business areas like Project Management, Information Technology, and Operations.
Ciro holds a Master in Electronics Engineering from University of Naples "Federico II".
Ciro has 4 certificates. Among them, these include: Certified SAFe 6 Agilist, AWS Certified Cloud Practitioner, and Certified ScrumMaster®.
Ciro is immediately available full-time for suitable projects.
Daily rate distribution
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Average rates for similar positions
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The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Calculated based on our freelancers’ daily rates as of 24 Aug 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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