Christina S.-Project Manager for Digital Projects | Customer Support

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Experience
Head of Communication and Design
ökoRAUSCH Festival for Design and Sustainability
ökoRAUSCH Festival for Design and Sustainability · 2016–2019
Responsible for the concept, coordination and implementation of all communication for a multi-day festival focused on design and sustainability.
- Responsible for the concept, coordination and implementation of all communication for a multi-day festival focused on design and sustainability
- Establishment and further development of the communication strategy and structure
- Planning and coordination of digital and analogue communication activities
- Conceptual work for and management of the website as the central information platform
- Structuring and preparing varied content for different target groups
- Coordination with the project team, partners and other stakeholders
- Development of a consistent visual identity across all communication channels
Freelance UX & Web Designer
Self-employed
Consulting, conceptual work and implementation of digital projects – from the initial discussion with clients to the finished website or digital application. My focus is increasingly moving towards project management, customer support and conceptual work.
- Consulting, conceptual work and implementation of digital projects – from the initial discussion with clients to the finished website or digital application
- Project responsibility and coordination since 2015, with an increasing focus on project management, customer support and conceptual work
- Customer consulting and jointly clarifying goals and requirements
- Conceptual work for digital services with a focus on target groups, usage situations and clear user guidance
- Structuring complex content and developing information architectures
- Independent project management for digital projects
- Collaboration with clients, marketing, design and development teams
- Design and implementation of websites and communication materials, including with WordPress and TYPO3
Selected projects
- International community app: Conceptual work on the information architecture and user flows. Bringing together different content, features and usage situations into a clear user experience.
- Website for a Feldenkrais practice: Conceptual work and design for a practice website with a clear information structure and an accessible introduction to a method that requires explanation.
- Corporate design for a practice for Tibetan medicine: Development of a visual identity and matching communication materials that present traditional Tibetan medicine in a contemporary and accessible way.
Industry experience
See where this freelancer has spent most of their professional time.
Experienced in Healthcare, Information Technology, and Arts and Crafts.
Business area experience
See which departments and functions this freelancer has contributed to most.
Experienced in Customer Service, Information Technology, Product Development, Project Management, and Marketing.
Summary
I support digital projects at the interface between clients and implementation teams. I clarify goals and requirements, prepare decisions and coordinate implementation – so that the resulting solution meets the actual needs.
With more than 15 years of self-employed work in communication design, UX and digital projects, I bring experience in customer consulting, conceptual work and project management for digital projects. I know implementation from practical experience and can therefore provide well-founded support for requirements, effort and collaboration between clients and implementation teams.
I listen, ask the right questions and translate between professional needs and technical possibilities. My background in UX and communication design helps me include user perspectives and structure complex content and processes. My training in systemic coaching adds methods for clarifying different perspectives to this work.
My focus is on customer support, conceptual work and coordinating digital projects. I also take on the client perspective when working with agencies and technical service providers. In addition to websites and digital services, I am interested in software, AI applications and the digitalization of internal processes. I enjoy familiarizing myself with new topics, and I am explicitly open to long-term project support.
Skills
- Project Management For Digital Projects
- Customer Consulting And Support
- Conceptual Work For Digital Services And Applications
- Target Groups, Use Cases And Customer Journeys
- Understanding Of Ux, Information Architecture And Content Structure
- Communication Design And Understanding Of Brands
- Collaboration With Marketing, Design And Development
- Attentive Listening And Focused Communication
- Changing Perspectives And Mediating Between Different Stakeholders
- Analytical Thinking And Structuring Complex Relationships
- Independent Work And Reliable Communication
- Curiosity And Quickly Getting Up To Speed On New Topics
Languages
Education
Folkwang Universität der Künste
Master of Arts · Art and Design Sciences · Essen, Germany
FH Aachen
Diplom Designerin · Visual Communication · Aachen, Germany
Certifications & licenses
Zertifikat – Systemisches Coaching
University4Future
Statistics
Experience
Global experience
Expertise
Qualifications
Frequently asked questions
Have questions? Find more information here.
Christina is based in Immenstadt, Germany and prefers 100% remote projects.
Christina speaks the following languages: German (Native), English (Advanced).
Christina has at least 15 years of experience. During this time, Christina has worked in at least 2 different roles and for 2 different companies. The average length of individual experience is 8 years and 8 months. Note that Christina may not have shared all experience and actually has more experience.
Based on recent experience, Christina would be well-suited for roles such as: Head of Communication and Design, Freelance UX & Web Designer.
Christina's most recent position is Head of Communication and Design at ökoRAUSCH Festival for Design and Sustainability.
In recent years, Christina has worked for Self-employed.
Christina is most experienced in industries like Healthcare, Information Technology, and Arts and Crafts.
Christina is most experienced in business areas like Customer Service, Information Technology, and Product Development. Christina also has some experience in Project Management and Marketing.
Christina has recently worked in industries like Healthcare and Information Technology.
Christina has recently worked in business areas like Customer Service, Information Technology, and Product Development.
Christina holds a Master in Art and Design Sciences from Folkwang Universität der Künste and a Master in Visual Communication from FH Aachen.
Christina has 1 certificate: Zertifikat – Systemisches Coaching.
Christina is immediately available part-time for suitable projects.
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Calculated based on our freelancers’ daily rates as of 26 Oct 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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