Armin Iskander-Founder & Managing Partner
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Experience
Founder & Managing Partner
Iskander Business Partner GmbH
- Built a digital unit for a large corporation with 220,000 employees
- Interim manager for various CRM and customer service functions with up to 2,000 employees
- Digitization for cost savings as well as growth
- Numerous trainings on innovation development, product development, presentation techniques
- Speaker on the topic of digitalization
- Market analysis for the home audio-video market
- Responsible for setting up a product management department at a pay-TV company
- Project lead partner for the growth strategy in sales and marketing in Germany during a market structure shift at a leading consumer electronics manufacturer, including launching a partnership with a telecommunications company
- Overall responsibility for the subprojects 'requirements gathering' and 'functional implementation' as part of a 'new IS overall infrastructure' project (billing, CRM, etc.) for a mobile operator. Total project size > €300 million
- Sale of subsidiaries
- Project lead partner for projects in areas such as 'reducing churn in retail customers', 'sales control for business customers', 'ARPU increase for business customers', 'trade show preparation', 'messaging strategy', 'optimizing a no-frills brand', 'regionalization', 'CRM', 'segmentation', 'device launches', 'care 2 sell', etc. at telecommunications companies
Managing Partner Germany
Accelate Business Launch and Expansion GmbH
- Overall project management for launching UMTS product portfolios for a mobile operator
- Launch of public wireless LAN (Wi-Fi) services for a mobile operator
- Launch of customer self-care for the business customer segment in mobile telecom
- Launch and market entry strategy for an international UMTS provider for the consumer market
- Partner strategy for mobile data applications for a mobile operator. Developed the partner program including communication concept and legal contract framework
- Initial design of a billing concept for a value-added service provider in the automotive/toll sector
- Analysis of billing providers
- Development of a billing scenario for selected 'digital mobile services'
- Development of telematics services for selected target groups
- SWOT analysis for a planned product-service portfolio
- Mobile entertainment: took business responsibility for the mobile gaming etc. division of a service provider
Business Unit Leader
Webmiles AG
- Sales for the CRM implementation for numerous industrial companies (debitel AG, Vobis AG, Quelle AG, American Express, VISA, Conrad Electronics, Bertelsmann bol, General Electric, Berliner Bank, etc.)
- Key accounting
- Partner marketing
- Data mining
- Product development
Project Manager
Roland Berger & Partner GmbH
- Restructuring an IT organization with 4,200 employees in the financial services sector
- Strategic support for an IPO of a mobile service provider
- Interim management as head of marketing division at a regional fixed-line carrier
- Development of local loop strategies based on unbundled access for international carriers/former PTT
- Process optimization for a national telecom operator
- System selection during the merger of four airlines
- Design and implementation of a B2B mileage program for an international airline
- Strategy evaluation for voice-over-IP technology for a PTT
- Strategic controlling from a corporate perspective for a 'new' telecom provider
- Market entry strategy for a water utility into the fixed-line telecommunications market
- Set up a new telecom system house with a fixed-line focus and developed cooperation and sales strategies for the business customer segment
- Internationalization of an IT system house
- Implementation of an IT/telecom system house in Brazil
Various activities
- Co-founder and managing director of a small IT consultancy
- Coca Cola Germany and USA; product development
- Debis Systemhaus; network administrator
Industry Experience
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Experienced in Telecommunication, Media and Entertainment, Information Technology, Aerospace and Defense, Banking and Finance, and Utilities.
Business Area Experience
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Experienced in Project Management, Product Development, Customer Service, Strategy, Accounting, and Business Intelligence.
Skills
Product Management
Project Management
Product Launch (Incl. It Systems)
Strategic Marketing, Sales
Growth Topics
Crm
Customer Service
Digital Transformation
Startup Management
Telecommunications
Consumer Electronics
Retail
Supervisory Board
Speaker
Moderator
Coach
Languages
Education
Diploma in Computer Science with a minor in Business Administration · Computer Science
Statistics
Experience
Expertise
Profile
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