Web Accessibility Experts in Munich

Independent product design practice supporting startups and growing companies with enterprise SaaS, workflow architecture, product strategy, and AI-enabled product development.

• Deliver end-to-end product design for digital products, websites, and SaaS platforms, combining product thinking, UX, visual design, and implementation.
• Apply AI throughout the product lifecycle—from research, synthesis, information architecture, and prototyping to development, SEO, and content strategy.
• Design and build production-ready digital products using AI-assisted workflows, enabling significantly faster iteration and delivery.
• Advise founders and businesses on product positioning, UX strategy, and digital transformation.

• AI Integration (LLM & RAG): Designed and built an internal intelligent RAG system (Retrieval-Augmented Generation) based on LLMs, n8n, and vector data to automatically analyze technical documents and error logs.
• Design & Implementation: Designed a robust RS-232/UART communication interface for an SBC-based embedded device used to control medical shaker systems.
• Architecture & Protocol Design: Built a highly maintainable software structure (OOP, SOLID) and defined resilient, hardware-level communication protocols, including multithreading and advanced error handling.
• Quality Assurance & DevOps: Automated testing with xUnit, ran integration tests directly on the hardware target, and maintained technical documentation to strict medical technology standards via Azure DevOps.

Label: C#, .NET, LLMs, RAG, n8n, RS-232, UART, Multithreading, async/await, xUnit, gRPC/protobuf, Blazor, MudBlazor, EF Core, Visual Studio 2026, Azure DevOps

• Designed role-based delivery assignment workflows, switchable between own fleet and partner carriers, with traceable status chains from „pending“ to „in delivery.“
• Designed AI-assisted route optimization, where dispatchers review drive-time-optimized route suggestions as drafts and apply them in one click.
• Designed a central planning interface for delivery and route management, bringing table view, map view, and route composition into a single workflow.
• Built interactive prototypes to align new product features early with stakeholders and engineering.

Key methods: AI-assisted Product Design, Workflow Design, Role-Based Workflows, Dashboard Design, Interaction Design, Prototyping, Logistics/Operations UX, Stakeholder Collaboration

• Spearheaded efforts to enhance product consistency and achieve significantly better usability, ensuring a more intuitive experience
• Partnered with the founders to define a new go-to-market strategy through product discovery
• Directed the process of creating a new company website from concept and wireframes to design and final implementation in Webflow
• Responsive Webdesign
• WCAG
• Corporate Branding
• Product Discovery
• MVP
• Product Design
• User Experience
• Rapid Prototyping

• Strategic and operational overall responsibility for a specialized agency for UX Writing & Content Strategy
• Product development, client acquisition, and the setup and strategic further development of UX writing systems for clients in the IT and finance sectors

• Configured Topics, Microsites into rich content portal widgets, Content Library, landing pages and automated client portal data sync, reducing manual effort by 80% and elevating self-service engagement.
• Architected optimal display across devices and varying resolutions to enhance user accessibility and experience.
• Set up and customized Azure VM integration by utilizing Catalog Items, PowerShell scripting and workflow orchestration.
• Analyzed and translated business requirements into scalable solutions, leveraging ServiceNow scripting to enhance platform functionality and elevate user experience.

Key ServiceNow Skills: Service Portal, Widget Development, Catalog Items, PowerShell Scripting, Workflow Orchestration, Content Management.

July 2024 - June 2025

• Accessibility expert in the field of UI/UX design, WCAG testing, and consulting for the Accessibility Strengthening Act
• Creation of an internal accessibility guide

Oskar Oldorf (project lead): "I had the pleasure of working with Patricia for over a year on a project focused on ensuring digital accessibility for the online presence of a company in the financial services sector. During that time, I got to know her as a dedicated, detail-oriented, and highly skilled colleague.

Patricia was responsible for independently conducting gap analyses and worked directly and efficiently with key stakeholders. Her role centered on assessing compliance with the BFSG and providing strategic guidance to editorial teams on creating accessible content.

What I particularly appreciated about Patricia was her ability to think beyond the status quo and bring fresh perspectives to the table. She combines strong subject matter expertise with a keen eye for detail and a structured, thorough approach. Her input often sparked valuable discussions and helped us move our work forward in meaningful ways.

I can wholeheartedly recommend Patricia—especially for roles where precision, strategic thinking, and a high standard of quality are essential."

• UX and product strategy
• digital transformation
• digital brand strategy
• customer experience platforms
• stakeholder workshops
• design leadership

• Delivered end-to-end product & service design (discovery to delivery) — combining Product discovery, UX/UI Design and Prototyping within an agile delivery framework.
• Applied AI-assisted workflows across research and prototyping to accelerate discovery and validation cycles.

Leading the end-to-end development of Edge AI-powered smart glasses for visually impaired individuals, aligning product vision with user needs and managing a cross-functional team of data scientists, Android developers, AWS engineers, and hardware specialists.

• Defined product roadmap for Edge AI smart glasses and MVP features through user research, stakeholder interviews, and competitive analysis, ensuring accessibility and real-world usability.
• Developed and validated a PoC for AI-driven cancer cell identification in PET/CT scans, collaborating with medical experts to optimize diagnostic accuracy and clinical relevance.
• Built and scaled a multidisciplinary team of 75+ engineers, interns, and designers across Germany and India, driving cross-border collaboration and iterative prototyping.
• Established strategic partnerships with NGOs, healthcare providers, and advocacy groups to embed inclusivity and patient feedback into product design.
• Drove hands-on hardware-software integration using Raspberry Pi and Jetson Nano of AI models. Initiated and nurtured relationships with suppliers, manufacturers, and ecosystem players to build scalable go-to-market plans.
• Owned critical product decisions, from prototype development to funding strategy, applying a data-informed and impact-driven mindset.
• Fostered a learning-focused culture by facilitating brainstorming sessions and continuous feedback loops between engineering and product.

Achievements:

• Public speaker: Auto.Ai 2025 (Berlin), Wearable technologies 2025 (Munich and Bangalore), MEDICA 2024 (Dusseldorf)
• WMF, Bologna, Italy (June 2024): Only AI startup to be selected from Germany as EBV hero to represent sprhava on global platform
• Medica, Germany (2024): Delivered a speech on AI smart glasses in world's largest Healthcare event.
• Wearable Technologies, Bengaluru, India (Dec 2024): I was a speaker presenting sprhava and its product.
• Venturise Global Challenge (GIM 2025, Bengaluru Palace, Karnataka): sprhava was selected as one of the 16 top startups (ESDM) to present on this global platform
• Wearable Technologies Conference 2025 EUROPE, Munich, Germany (May 2025): Delivered a talk on Edge AI at the Europe's biggest wearable tech event.
• InsurNext Köln, Germany (2025): sprhava was honoured with a booth from Cologne administration.

• Applied modern JavaScript features, including ES6+ syntax, destructuring, modules, array methods, and asynchronous programming, to develop efficient and readable frontend code.
• Implemented frontend integration patterns for PHP and Laravel backend services, connecting React interfaces to REST APIs and handling structured JSON data.
• Developed interactive, functional component-based frontend applications using React Hooks, JavaScript, and TypeScript, alongside backend applications and RESTful APIs using Python, Django, Flask, and FastAPI, focusing on reusable components, modular architecture, maintainability, and efficient data processing.
• Maintained a dynamic portfolio platform using PHP, Laravel, Livewire, and MySQL, implementing end-to-end functionality across frontend interfaces, backend services, and database operations.
• Validated server-side request handling, routing, middleware, and form validation using Laravel features to support reliable application workflows and consistent data processing.
• Designed and managed relational database structures using MySQL and Laravel Eloquent ORM, implementing data models, relationships, database migrations, and efficient queries for content management.
• AI-powered applications integrating Large Language Models (LLMs) through external APIs and locally hosted models, exploring practical use cases for conversational AI, intelligent automation, and AI-assisted workflows.
• Built local AI applications and developer tools for running, configuring, and interacting with locally hosted language models, gaining experience with local inference, model integration, and privacy-conscious AI workflows.
• Explored Retrieval-Augmented Generation (RAG) approaches to combine language models with external knowledge sources, enabling context-aware responses based on relevant application data and retrieved information.
• Integrated AI services with backend APIs and application components, developing reusable modules for model communication, response processing, error handling, and data exchange.

BMW AG · Mercedes-Benz AG · Munich Re · CARIAD / VW Group

• Leading UX and product direction of PromptM, an enterprise AI prompt management platform at BMW, designing human-agent interaction models, role-based governance flows, and a Playground testing environment for prompt validation and iteration
• Redesigned insurance policy workflows at Munich Re, restructuring form layouts, improving field prioritisation based on user needs, and introducing new design components into the existing product system
• Led end-to-end UX at BMW shopfloor: user flows, wireframes, usability testing, and Figma design system adopted across 5+ agile squads, reducing order processing time by 35%
• UX Coach at Mercedes-Benz, upskilling 50+ team members in user research, usability testing, and agile UX methods; reduced design-to-dev handoff by 30%
• Facilitated 10+ design sprints and discovery workshops; enforced WCAG 2.1 AA accessibility across all deliverables

• Print and Editorial Design
• Photo production concept development
• Concept development and consulting
• UX/UI web design
• Design for BMW Business 01/2025 and MINI Business 01/2025 showroom | 24 Hours
• The BMW i5 drives locally emission-free, helping companies achieve their environmental goals. Efficient production in Dingolfing reduces resource consumption, while the vegan interior offers an ethical alternative.
• These features strengthen the companies' environmental profile and support CSR efforts, making the BMW i5 particularly attractive to environmentally conscious company car drivers.
• The BMW i5 Touring impresses with its range and fast charging times, making it ideal for company car drivers who frequently cover long distances. With a range of up to 560 kilometers and the ability to charge at fast-charging stations at up to 205 kW, drivers spend more time on the road than at the charging station.

Conducted an independent technical assessment of an AI-enabled software platform, combining AI risk auditing, cybersecurity analysis and software architecture review. Reviewed application components, APIs, data flows, LLM integrations, retrieval-augmented generation, multi-agent orchestration, authentication, tenant isolation, dependency vulnerabilities, AI governance and model lifecycle controls. Authored a technical audit report with a structured risk register, source-code evidence, regulatory references, corrective actions, AI system inventory, risk classification, remediation roadmap and Key Risk Indicators.

Technologies: TypeScript, JavaScript, React, Next.js, Node.js, REST APIs, MongoDB, Redis, AWS serverless services, OAuth 2.0 / OpenID Connect, LLM APIs, RAG, vector search, multi-agent orchestration, Model Context Protocol, C4 architecture modelling, threat modelling, NIST AI RMF, ISO/IEC 42001, ISO/IEC 23894, OWASP guidance, MITRE ATLAS