Microsoft Dynamics 365 Experts in Munich

• Led performance engineering strategy for MS Dynamics 365 retail transformation
• Coordinated 25+ engineers across multiple delivery streams
• Identified and resolved system bottlenecks, reducing critical performance issues by 40% pre-go-live
• Delivered executive performance dashboards enabling data-driven release decisions

• Implement Hybris Commerce projects for customer.
• Provide technical implementation of Developer and Integrator portal using Hybris solution.
• Integration with Billing and Payment systems.
• Technical ownership of the solution.
• Introduce best practices in Hybris solution and Java technologies.
• Provide release support on AWS environments.
• Technical focal point for sales and engineering teams.
• Supporting engineering team to scope the requirements and in architecting & designing the solutions.
• Proliferate best practices from one project to others, Knowledge management.

• Preparation of monthly and quarterly HGB financial statements
• Account reconciliations
• VAT returns
• Process optimizations in accounting
• Analysis of account structures and possible adjustments
• Process descriptions and documentation
• Review of checklist application
• Accounting system: Navision

• Designed and implemented Azure Kubernetes Clusters, and managed DNS and Firewall solutions, enhancing network security and reliability.
• Led projects using Agile Scrum methodologies to streamline development cycles and improve project efficiency.
• Fostered and maintained relationships with suppliers to ensure timely project deliverables and resource availability.
• Managed continuous integration and delivery (CI/CD) pipelines using Jenkins, Sonar, GitHub, Bitbucket, and Terraform within the BMW Azure Cloud environment.
• Utilized Fortify SSC and Contrast AST for robust application security testing.
• Directed DevOps engineering initiatives on the SAP Business Technology Platform (BTP), focusing on streamlining development and deployment processes.
• Service Now governance, risk und compliance (GRC&IRM).

• Acting as sparring partner for facility and cluster managers on team coordination, prioritization, and customer communication

• Developing key metrics and deriving actions

• Comparing sites and transferring best-practice processes

• Coordinating a cross-site energy performance management program aimed at sustainable savings in electricity, water, and heating energy consumption

• Sustainable stabilization of operational team performance and increased customer satisfaction, measured by a reduction in fault reports and escalations

• More focused management of suppliers and subcontractors with high transparency in scheduling and delivery fulfillment

• Identifying buildings with the highest energy consumption per net area and deriving cross-site measures

• Planning, establishment, and leadership of a Program Management Office (PMO) as the central unit for the operational control of the overall program with tasks including:
• Defining and developing the optimal project management processes for the program.
• Creating and introducing a monitoring & controlling process to manage the timely delivery of deliverables.
• Creating the overall program plan with schedules, budget & cost plans, resource planning, and deliverables planning.
• Selecting and managing external service providers and monitoring contract compliance.
• Defining and executing program risk management and developing mitigating actions.
• Developing efficient reporting for the overall program to meet all stakeholder groups. Defining and creating key program KPIs using earned value analysis and milestone trend analysis.
• Providing and adjusting necessary IT tools for communication and documentation (Confluence, Jira, Teams, etc.).
• Defining and executing project change management.
• Planning and running all management meetings, including steering committee, management meetings, and board presentations.
• Preparatory alignment, planning, and organization of the group project as a basis for the execution phase.
• Selecting and staffing the program core team and the extended project team with a total of 70 participants.
• Planning the project organization, reporting and decision-making paths, and governance at the operational and strategic levels.

As the Solution Architect for Agentic AI in auto claims processing, I led global customer delivery implementations, encompassing solution design and detailing, multi-tenancy, process flows, integration with third-party solutions, and localization requirements.

• Architectural Analysis: Conducted in-depth analysis of business requirements, managing requirements and creating detailed specifications.
• Service Definition: Developed comprehensive technical definitions for services and integration contracts.
• AI Process Management: Automated AI process management, focusing on analysis, optimization, and continuous improvement.
• Requirements Gathering: Facilitated requirement-gathering sessions and analyzed business processes to identify optimization opportunities.
• Agile Collaboration: Employed agile methodologies, working closely with stakeholders to ensure alignment and responsiveness.
• Technical Support: Assisted senior management with technical analyses and deliverability assessments.

• Performance optimization and centralization of reporting by creating data models using SSMS (SQL) & SSAS (DAX) and integrating data via SSIS
• Optimizing and extending the current PowerBI dataset (in parallel until the SSAS data model is ready)
• Expanding current reports (migrating reporting to SSAS source after building the SSAS data model)
• Conducting regression analyses, cohort analyses, price/quantity analyses, and strategy project success analyses
• Training internal team members

• Financial accounting: daily general ledger entries and month-end closing

• Preparation of FY 2024 financial group statements (subunits KF, KNL, KAU, KCH)

• Preparation of physical inventory for KF with inventory instructions for Logistic

• Further development of ERP Finance processes integration with MS Dynamics BC 14

• Implementation of electronic invoice verification and Multi Cash banking software

• Expansion of sales and e-commerce controlling toolbox and processes

• Preparation of budgets 2026, 2027, 2028, including investment plan, cost accounting

• Preparation and commentary on monthly reports for sub-units and Group

• Preparation of weekly financial plans, cash flow and liquidity plans

• Further development of sales controlling, focusing on margins & product profitability

• Creation and integration of accounting workflows for MS Dynamics

• Leadership focus: Stabilization of the finance team and clear scope of work responsibility

• Communication with banks, auditors, tax advisors, and tax authorities

• Complete and accurate monthly reporting for each business unit and the KF Group

• Preparation 2024 financial statements for KF Germany, KNL, KAU, and KNL with audit opinion

• Detailed setup and preparation of the KF 2026 budget for the management and shareholders

• Weekly cash flow planning coordinated with the management and shareholders

• Turnaround in net sales and EBIT from September 2025 onwards – stable growth

• Leadership & change through consistent, data-driven KPIs

• Built middleware service integrating EDI providers and marketplace partners with Microsoft Dynamics 365 to receive sales orders and communicate shipments, invoices, inventory, and price catalogues
• Utilized a mixture of REST APIs and event-driven data processing pipelines

• Strategy consulting, technical consulting, interim management and training
• Management consulting and development of application solutions through interdisciplinary approaches
• Staff and team development as well as innovation and communication management

• Migrated the Electric Vehicle Charging SaaS App of the EV Division from on-premises and Azure to AWS Cloud, resulting in a hybrid multi-cloud multi-tenant solution
• Developed a streaming data pipeline using AWS MSK for Apache Kafka and implemented an event-driven architecture to ingest and process near real-time data from OCPI-protocol IoT devices
• Implemented multi-tenant strategies including database schema isolation, bridge model for resource sharing, and tenant-based RBAC controls
• Provisioned Kubernetes clusters on AWS EKS with namespaces and RBAC for tenant isolation
• Led migration from on-premises and Azure to AWS using AWS DataSync, Snowball, and Database Migration Service
• Orchestrated collaboration across 5+ systems, vendors, service providers, and on-site teams
• Supported development and maintenance of IT strategy aligned with business requirements
• Managed €40 million infrastructure budget with AWS & Azure cost optimization, achieving 15% savings
• Led 50+ developers to implement advanced database procedures, increasing productivity by 20%
• Spearheaded multi-cloud, multi-tenant infrastructure migration for 30% faster processing times
• Negotiated vendor pricing to reduce payroll/benefits administration costs by 20%
• Developed a two-year infrastructure technology roadmap yielding 25% cost savings
• Tech stack: Kubernetes on AWS EKS, Docker, Kafka/AWS MSK, Terraform, AWS CDK, TypeScript, React, NextJS, Node.js, NestJS, Python, Aurora Serverless, RDS (MySQL, SQL Server), GitHub Actions, Azure DevOps, ArgoCD, AWS Lambda, API Gateway, AWS Security Hub, AWS Database Migration Service, AWS DataSync, AWS Organizations, AWS Control Tower, Odoo, Microsoft Navision, MS Dynamics

• Experienced project and product manager with strong technical expertise and a special strength in managing technological innovations and complex projects. • Specialized in leading digital development and transformation projects, including change management and process optimizations.

• Replacement of a Java application and the Oracle DB for loading the internal WerWasWo system using SSIS.
• Development of SSIS packages to load text files into the database (SQL Server)
• Development of a database project for deployment on various servers
• Creation of queries to monitor the loading runs
• Development of a PowerShell script to automate the deployment of the SSDT projects.
• Oracle, SQL Developer, Microsoft SQL Server 2022 on-premises, SQL Server Management Studio v21, Visual Studio 2022, SSIS, SSDT, PowerShell.