Microsoft Dynamics 365 Experts in Munich

• AI Integration (LLM & RAG): Design and build of an internal intelligent RAG system (Retrieval-Augmented Generation) based on LLMs, n8n, and vector data for the automated analysis of technical documents and error logs.
• Design & Implementation: Design of a robust RS-232/UART communication interface for an SBC-based embedded device to control medical shaker systems.
• Architecture & Protocol Design: Implementation of a highly maintainable software structure (OOP, SOLID) and definition of hardware-close, resilient communication protocols including multithreading and advanced error handling.
• Quality Assurance & DevOps: Test automation using xUnit, integration tests directly on the hardware target, and maintenance of technical documentation according to strict medical technology standards via Azure DevOps.

Label: C#, .NET, LLMs, RAG, n8n, RS-232, UART, Multithreading, async/await, xUnit, gRPC/protobuf, Blazor, MudBlazor, EF Core, Visual Studio 2026, Azure DevOps

In my role as Senior Cloud DevOps Architect for BP, an oil and gas company, I had the mission to migrate the Electric Vehicle Charging platform of the EV Division from on-premises and Azure to AWS cloud, resulting in a hybrid multi-cloud, multi-tenant SaaS solution.

Deployment with Kubernetes for the application layer meant provisioning Kubernetes clusters managed by EKS and AKS, with a focus on integrating them into a multi-tenant environment. This integration was achieved by using Kubernetes namespaces and access controls to ensure data isolation and privacy enforcement.

In the database layer, we chose an RDS instance with PostgreSQL to support the backend infrastructure of our applications. Tenants shared the same RDS instance, but each had a dedicated schema.

To ingest near real-time data from physical charge points (CPOs), as IoT devices, via the OCPI protocol, we ran into significant delays with batch processing. As a result, we built a real-time streaming data pipeline using Apache Kafka, while prioritizing an event-driven architecture.

Led collaboration across multiple internal teams, external vendors, cloud providers, and on-site partners to integrate over five systems into a unified solution.

Achievements:

• Successfully designed and implemented hybrid multi-cloud solutions, integrating multiple cloud platforms (AWS, Azure) with on-premises infrastructure, using Site-to-Site VPNs, Firewalls, and Load Balancing.
• Led the migration of on-premises infrastructure to multi-cloud, multi-tenant infrastructure, resulting in 30% faster processing times.
• Migrated workloads from VMware and Hyper-V environments to cloud-based VMs, leveraging cloud-native services to optimize performance, cost efficiency, and scalability.
• Designed a multi-tenant Kubernetes platform leveraging the Kubernetes ecosystem, using Karpenter for dynamic EC2 node provisioning, KEDA for event-driven pod autoscaling (e.g., Kafka message lag), and Rancher for centralized monitoring of multiple clusters (EKS, AKS, or on-prem K8s), replacing Microsoft-centric Azure Arc management service.
• Designed and implemented Python-based FastAPI microservices as part of the EV core-backend on AWS EKS application layer, powering data ingestion and customer analytics pipelines.
• Developed asynchronous, event-driven APIs (Python-FastAPI) for real-time integration with CPOs, supporting OCPI 2.3 and OICP protocols.
• Designed and implemented a secure, production-grade Azure Databricks platform using Terraform, ensuring scalability and cost efficiency.
• Migrated on-premises ERP to a hybrid Dynamics 365 architecture with ERP hosted locally and CRM running in Azure, integrated via Azure Arc.
• Automated CI/CD pipelines for Databricks notebooks and jobs using GitHub Actions & Databricks CLI, reducing deployment time. Reduced infrastructure provisioning time by 70% by automating cloud resource deployment with GitOps.
• Ensured compliance with internal audit and data governance standards (GDPR) through OAuth2/OIDC-based authentication and fine-grained role-based access controls.
• Developed a Zero Trust security model, enforcing least-privilege access and microsegmentation, enhancing security posture and compliance with GDPR and NIST.
• Built interactive analytics dashboards in Amazon QuickSight, integrating data from S3 and Redshift to deliver real-time business insights and visualizations with embedded access for multi-tenant users.
• Led cloud security assessments and full-lifecycle cybersecurity integration during M&A, covering AWS, Azure, IAM (Entra ID), and data protection, while aligning security posture with NIST, ISO 27001, and GDPR across hybrid and cloud-native environments.
• Reduced cloud costs by 64% for a client's dev environment by implementing automated start/stop schedules for EC2 and RDS instances via AWS CDK with EventBridge Scheduler or AWS Systems Manager.

Tech stack:

• Infrastructure as Code: Terraform, AWS CDK, Ansible.
• Containers: Kubernetes on EKS, AKS, Docker.
• Streaming Data Processing: Kafka to Confluent Cloud, after AWS MSK.
• Frontend: TypeScript, React, NextJS, Hooks, Styled Components.
• Backend: Python with FastAPI, also Node.js with NestJS.
• Database: Aurora on PostgreSQL with TypeORM, RDS on SQL Server, Azure Databricks full setup and administration, ETL Pipelines.
• CI/CD and GitOps: GitHub Actions, Azure DevOps, ArgoCD.
• Monitoring and Observability: Prometheus and Grafana.
• Virtualization: Hyper-V, VMware Cloud on AWS, Azure Migrate.
• ERP Systems: Odoo, Microsoft Dynamics 365 Business Central on Azure, integrated with Azure Arc.
• Networking: Site-to-Site VPNs, AWS Direct Connect, Azure ExpressRoute, Firewalls (AWS Network Firewall, Azure Firewall).
• Security: IAM, NIST Framework, Zero Trust Security, AWS WAF, AWS Shield, GuardDuty.

• Strategic consulting, technical consulting, interim management, and training
• Management consulting and development of application solutions through interdisciplinary solution approaches
• Employee and team development as well as innovation and communication management

• Europe's largest stem cell bank; company revenue: 78 Mio. EUR; employees 700; personnel responsibility: 18; duration: 6 months
• Interim takeover of all teams in the areas of sales/inside sales, order management and service
• Separation of the order business in Germany/Austria into two GmbHs under my leadership, while also integrating an acquired company into the German operational business
• Additional creation of new KPIs and adjustment of processes with internal interfaces and customers
• Requirements management for the introduction of the new CRM
• Full implementation of the above-mentioned operational integration and separation of the areas
• Improvement of KPIs in call accessibility, first-contact resolution rate and response time
• Established newly introduced customer feedback management
• Structured handover of the area to my successor

• Designed and implemented Azure Kubernetes Clusters, and managed DNS and Firewall solutions, enhancing network security and reliability.
• Led projects using Agile Scrum methodologies to streamline development cycles and improve project efficiency.
• Fostered and maintained relationships with suppliers to ensure timely project deliverables and resource availability.
• Managed continuous integration and delivery (CI/CD) pipelines using Jenkins, Sonar, GitHub, Bitbucket, and Terraform within the BMW Azure Cloud environment.
• Utilized Fortify SSC and Contrast AST for robust application security testing.
• Directed DevOps engineering initiatives on the SAP Business Technology Platform (BTP), focusing on streamlining development and deployment processes.
• Service Now governance, risk und compliance (GRC&IRM).

• Built middleware service integrating EDI providers and marketplace partners with Microsoft Dynamics 365 to receive sales orders and communicate shipments, invoices, inventory, and price catalogues
• Utilized a mixture of REST APIs and event-driven data processing pipelines

As the Solution Architect for Agentic AI in auto claims processing, I led global customer delivery implementations, encompassing solution design and detailing, multi-tenancy, process flows, integration with third-party solutions, and localization requirements.

• Architectural Analysis: Conducted in-depth analysis of business requirements, managing requirements and creating detailed specifications.
• Service Definition: Developed comprehensive technical definitions for services and integration contracts.
• AI Process Management: Automated AI process management, focusing on analysis, optimization, and continuous improvement.
• Requirements Gathering: Facilitated requirement-gathering sessions and analyzed business processes to identify optimization opportunities.
• Agile Collaboration: Employed agile methodologies, working closely with stakeholders to ensure alignment and responsiveness.
• Technical Support: Assisted senior management with technical analyses and deliverability assessments.

• Led performance engineering strategy for MS Dynamics 365 retail transformation
• Coordinated 25+ engineers across multiple delivery streams
• Identified and resolved system bottlenecks, reducing critical performance issues by 40% pre-go-live
• Delivered executive performance dashboards enabling data-driven release decisions

• Performance optimization and centralization of reporting by creating data models using SSMS (SQL) & SSAS (DAX) and integrating data via SSIS
• Optimizing and extending the current PowerBI dataset (in parallel until the SSAS data model is ready)
• Expanding current reports (migrating reporting to SSAS source after building the SSAS data model)
• Conducting regression analyses, cohort analyses, price/quantity analyses, and strategy project success analyses
• Training internal team members

• Financial accounting: daily general ledger entries and month-end closing

• Preparation of FY 2024 financial group statements (subunits KF, KNL, KAU, KCH)

• Preparation of physical inventory for KF with inventory instructions for Logistic

• Further development of ERP Finance processes integration with MS Dynamics BC 14

• Implementation of electronic invoice verification and Multi Cash banking software

• Expansion of sales and e-commerce controlling toolbox and processes

• Preparation of budgets 2026, 2027, 2028, including investment plan, cost accounting

• Preparation and commentary on monthly reports for sub-units and Group

• Preparation of weekly financial plans, cash flow and liquidity plans

• Further development of sales controlling, focusing on margins & product profitability

• Creation and integration of accounting workflows for MS Dynamics

• Leadership focus: Stabilization of the finance team and clear scope of work responsibility

• Communication with banks, auditors, tax advisors, and tax authorities

• Complete and accurate monthly reporting for each business unit and the KF Group

• Preparation 2024 financial statements for KF Germany, KNL, KAU, and KNL with audit opinion

• Detailed setup and preparation of the KF 2026 budget for the management and shareholders

• Weekly cash flow planning coordinated with the management and shareholders

• Turnaround in net sales and EBIT from September 2025 onwards – stable growth

• Leadership & change through consistent, data-driven KPIs

• Implement Hybris Commerce projects for customer.
• Provide technical implementation of Developer and Integrator portal using Hybris solution.
• Integration with Billing and Payment systems.
• Technical ownership of the solution.
• Introduce best practices in Hybris solution and Java technologies.
• Provide release support on AWS environments.
• Technical focal point for sales and engineering teams.
• Supporting engineering team to scope the requirements and in architecting & designing the solutions.
• Proliferate best practices from one project to others, Knowledge management.

• Experienced project and product manager with strong technical expertise and a special strength in managing technological innovations and complex projects. • Specialized in leading digital development and transformation projects, including change management and process optimizations.

• Replacement of a Java application and the Oracle DB for loading the internal WerWasWo system using SSIS.
• Development of SSIS packages to load text files into the database (SQL Server)
• Development of a database project for deployment on various servers
• Creation of queries to monitor the loading runs
• Development of a PowerShell script to automate the deployment of the SSDT projects.
• Oracle, SQL Developer, Microsoft SQL Server 2022 on-premises, SQL Server Management Studio v21, Visual Studio 2022, SSIS, SSDT, PowerShell.

• Implemented portfolio management for small and medium projects with Planner Premium
• Developed organizational and technical standards for project management
• Automated processes with Power Automate
• Developed a Power Apps platform (interface between MS Dynamics and Planner Premium)
• Created comprehensive reporting with Power BI and MS Loop
• Area: PMO