Microsoft Dynamics 365 Expert in Frankfurt

• Led discovery phase and POC for Shopware to Shopify Plus migration across EMEA markets, evaluating platform suitability, technical architecture, and multi-brand/multi-country capabilities against business requirements.
• Designed reference architecture for Shopify Plus implementation incorporating headless front-end patterns (Vue.js, Nuxt.js), CMS integration (Magnolia), and Azure middleware (APIM, Functions, Logic Apps, Service Bus) for 11 EMEA markets.
• Defined migration strategy analyzing data mapping, cutover approach, and zero-downtime deployment patterns using Varnish caching, GitOps pipelines, and CI/CD orchestration across six vendor teams.
• Architected multi-tenant Shopify Plus governance model with centralized admin, localized storefront customization, and compliance controls (GDPR, data residency).
• Prototyped AI-driven search optimization (LLM.txt, JSON-LD) for product discoverability in Google AI results, demonstrating post-launch performance opportunities.
• Defined EMEA expansion roadmap for 15+ markets through C-level strategic workshops, identifying phased rollout, market-specific configurations, and resource requirements.
• Tech Stack: React, Nuxt.js, Vue.js, Magnolia CMS, Shopware, Shopify Plus, Azure (APIM, Functions, Logic Apps, Service Bus, Front Door), Varnish, SAP, MS Dynamics, Docker, Kubernetes, GitHub Actions, PostgreSQL, Kafka

• Analysis of the existing reporting platform including processes and governance topics with stakeholders from sales and marketing.

• Detailed analysis and evaluation of client-defined requirements for existing reporting and new dashboards.

• Supporting stakeholders in managing sales processes and early detection of KPI trends.

• Use of Microsoft Power BI as central analysis and reporting platform.

• Developing a proposal for the necessary evolution of processes and the Power BI platform.

• Gathering current business processes and defining company-wide KPIs in coordination with stakeholders.

• Analysis and inventory of the client's Power BI platform.

• Analysis of processes and data governance.

• Recording and documenting current business processes.

• Developing recommendations for process and reporting platform improvements.

• Designing and implementing dashboards in Power BI.

• Defining company-wide KPIs and aligning them with stakeholders.

• Microsoft Power BI.

• Data analytics.

• KPI definition and reporting.

• Dashboard design and data visualization.

• Stakeholder management and requirements management.

• Manage and oversee various software development projects between product management and agile dev teams of external service providers
• Communicate with all stakeholders
• Promote transparency and focus on project topics
• Facilitate alignments between business units and external partners
• Support product managers and product owners in preparing and managing requirements in workshops and tools
• Use short feedback loops to optimize agile collaboration
• Support hybrid and agile collaboration

Further development & digitalization of key sales and application processes in a regulated banking environment, including requirements structuring, roadmap work, and AI-supported use case evaluation

Responsibilities & impact:

• Support of existing digital products in the sense of stable operations (keep the lights on) amid growing regulatory complexity
• Product vision and derivation of a consistent, feasible roadmap
• Identification, structuring, and evaluation of AI-supported use cases at the interface of business, IT, and the regulatory environment
• Analysis, structuring, and translation of complex business requirements into epics and user stories
• Moderation of team, stakeholder, and alignment formats to ensure clarity of goals, collaboration, and decision-making
• Maintenance of transparent structures and documentation (LeanIX, application profiles, runbooks)

Contribution to results:

Stabilization and further development of key financial processes under high regulatory and technical complexity. Improved transparency, decision-making, and implementability through structured requirements, reviewable documentation, and AI-supported ways of working.

• Led assessment and preparation for finance and business management transformation including roll-out of SAP S/4 HANA Cloud, Public Edition.
• Enhanced financial and project reporting by streamlining tools and introducing a management dashboard.
• Introduced opportunity management reporting as part of business operations activities.
• Prepared annual financial statements (HGB).
• Directed annual budget development and aligned it with the ExCo.

• Responsibility for the specialist department
• Effective stakeholder management
• Management and prioritization of the backlog
• Resource and capacity planning
• Risk management
• Cost calculation and budget control
• Compliance with security guidelines and data protection regulations in a high-security environment (Bank regulations)
• Creation and monitoring of project timelines
• Planning and execution of workshops as well as the creation of user manuals
• Development and coordination of architecture maps with service providers and internal IT
• Creation and tracking of milestone plans
• Recording, analysis, and documentation of defects, including retesting until final approval for launch
• Coordination and execution of penetration tests
• Organization and management of User Acceptance Tests (UAT)
• Definition of Go / No-Go criteria for the launch
• Collaboration and organization of multinational teams

• Led the migration of local SharePoint sites to SharePoint Online, including planning, coordination, and communication
• Advised on governance, security, and data protection
• Created project documents: project charter, project plan, communication strategy plan, risk and risk mitigation plan, scope of work documents
• Analyzed manual processes and developed automated solutions

• Directed global digital transformation programs enabling enterprise adoption of AI-powered retail analytics solutions
• Led migration from legacy platforms to cloud-based ecosystems, improving data processing performance by over 40%
• Served as strategic technology advisor to enterprise customers, aligning technology roadmaps with business objectives
• Managed cross-functional global teams of 100+ resources across multiple regions

• Leading the purchasing team
• Identifying cost saving opportunities and efficiency improvements in the procurement process and implementing process optimizations
• Developing and implementing procurement strategies in coordination with product management (CTO) and operations management (COO)
• Managing and selecting suppliers for high-quality and cost-effective products and services
• Negotiating purchasing contracts and framework agreements
• Monitoring material flow between suppliers, external manufacturing and assembly companies, and in-house production
• Ensuring compliance with quality and delivery standards in coordination with QA (production)

• Definition and testing of processing steps in the Financial Data Warehouse

• Design, architecture & development/programming of ETL/ELT data pipelines, DWH, BI solution
• Technical project lead, POC – proof-of-concept creation
• Liaison between business units and technical teams
• Azure DevOps Boards & Jira
• Data modeling & data engineering – data warehouse & data mart
• Azure (Data Factory, Azure SQL, Azure DevOps CI/CD, Azure Data Lake V2, Business Central REST API, OData API, OAuth2 tokens)
• SharePoint lists & API for ADF, Firebird DB, Postgres DB, DB2
• Power BI (Power Query), DAX, Excel PBI add-on, GIS data
• Automated ETL process monitoring/logging, performance monitoring, error monitoring – capturing & resolution
• Index performance tuning & statistics monitoring, Transact-SQL
• Data security – MFA (multi-factor authentication) & OAuth2, MS Graph, Azure networks & firewalls, gateways, roles, user groups – with read/write permissions
• Sources – Vario Bill, Camunda, Radius, Geo Database, OTRS, PAST, MS Dynamics Business Central, Azure Blob Data Lake, SharePoint lists

• System analysis and requirement engineering
• Designing and architecting system components
• Application consultation and best practices
• Developing system components
• Implementing Power Platform adoption and governance
• Migrating data to target system using best practices
• Conducting end user trainings