Micro Focus ALM / Quality Center Experts in Frankfurt

• Analyzed, structured, and documented business requirements for digital investment solutions, such as robo-advisors.
• Designed applications for new retirement products, including user flows, UX requirements, and functional specifications.
• Modeled and optimized business processes and coordinated with stakeholders while taking regulatory requirements in the financial sector into account.

• Create a tracking concept for Google Tag Manager and Google Analytics including data layer, events, triggers, and reporting
• Manage the project team (developers, designers, performance specialists)
• Serve as communication interface between stakeholders and digital departments

Further development & digitalization of key sales and application processes in a regulated banking environment, including requirements structuring, roadmap development and AI-supported use case assessment

Responsibilities & Impact:

• Management of existing digital products to ensure stable operations (Keep the lights on) amid growing regulatory complexity
• Product vision and development of a consistent, implementable roadmap
• Strategic backlog prioritization based on business goals, dependencies and technical feasibility
• Coordination of release planning, backlog, quality assurance and go-live readiness with business departments, IT, implementation teams and management
• Identification, structuring and assessment of AI-supported use cases at the interface of business departments, IT and the regulatory environment
• Analysis, structuring and translation of complex business requirements into epics and user stories
• Facilitation of team, stakeholder & alignment formats to ensure clarity of objectives, collaboration and decision-making ability
• Transparency on capacities, dependencies, delivery status and KPI/status aspects as a basis for product & management decisions
• Compliance with transparent structures and documentation (LeanIX, application profiles, runbooks)

Contribution to results:

Stabilization and further development of key financial processes under high regulatory and technical complexity. Improved transparency, decision-making ability and implementability through structured requirements, auditable documentation and AI-supported ways of working.

• Analysis of the existing reporting platform including processes and governance topics with stakeholders from sales and marketing.

• Detailed analysis and evaluation of client-defined requirements for existing reporting and new dashboards.

• Supporting stakeholders in managing sales processes and early detection of KPI trends.

• Use of Microsoft Power BI as central analysis and reporting platform.

• Developing a proposal for the necessary evolution of processes and the Power BI platform.

• Gathering current business processes and defining company-wide KPIs in coordination with stakeholders.

• Analysis and inventory of the client's Power BI platform.

• Analysis of processes and data governance.

• Recording and documenting current business processes.

• Developing recommendations for process and reporting platform improvements.

• Designing and implementing dashboards in Power BI.

• Defining company-wide KPIs and aligning them with stakeholders.

• Microsoft Power BI.

• Data analytics.

• KPI definition and reporting.

• Dashboard design and data visualization.

• Stakeholder management and requirements management.

• Consulting and creation of various web applications based on SharePoint and the React framework for different clients
• Development and testing of accessible apps for SharePoint
• Creation of various test cases for test automation
• Development of various solutions based on Azure
• Creation of various web services based on .NET
• Development of various SharePoint Framework solutions
• Development of various UI solutions based on SharePoint
• Consulting and creation of various Power Apps applications and Power Automate for the steel industry and an IT consulting company
• Support, consulting, and development with offshore teams for SharePoint 2013, 2016, and microservices for a logistics company
• Consulting, concept design, and development of microservices and web applications based on Microsoft technology and the React framework for a logistics company
• Consulting, concept design, and development of various SharePoint Framework solutions on SharePoint 2016 for logistics
• Consulting for the migration from SharePoint 2010 to 2016 for an IT consulting company

• Built and successfully certified the Information Security Management System (ISMS) according to ISO 27001 in seven country organizations (Ghana, India, Bangladesh, Uzbekistan, Serbia, Kosovo, Albania).
• Full implementation of the ISMS from kick-off phase to certification, including defining the governance structure and process landscape.
• Developed and delivered target-group-specific trainings, workshops, and coaching sessions for local responsible persons on the basics of information security and ISMS operations.
• Designed and continuously improved training concepts and content to increase understanding and acceptance.
• Identified and implemented improvements in processes and tools, including risk management for international projects.
• Optimized central ISMS core processes from the idea through pilot operation and fine-tuning to global rollout.
• Optimized knowledge management, as well as work aids and methods for the global ISMS team.
• Built and moderated cross-functional coordination with key interfaces to the ISMS.
• Microsoft Teams, Excel, SharePoint Lists, Power Apps.

• Define the QA strategy and plan for the above mentioned OEMs project.

• Identify applicable processes, methods, and standards to be followed (eg, GS_95014, KGAS, ISO/IEC 15504, ISO 26262, ISO 21434, etc.).

• Plan reviews, audits, and assessments as per the strategy.

• Check whether the project follows defined processes (System, software, mechanical, hardware, testing, change, configuration, problem, risk etc.) as per strategy.

• Provide QA support to software process: software requirement analysis, software architectural design, software detailed design and unit construction, software unit verification, software component verification and integration verification, software verification processes.

• Monitor compliance with organization-wide and project-specific standards.

• Verify that deviations are documented and escalated.

• Review work products (requirements, design docs, test cases, code, reports (MISRA, C0, C1, coding standards), etc.).

• Check compliance with standards, templates, and checklists.

• Ensure that bi-directional traceability exists (e.g., requirements ↔ design ↔ tests).

• Give objective evidence (not influenced by delivery pressure) during assessments.

• Identify non-conformances (process not followed, missing approvals, wrong standard).

• Report deviations and track them until closure.

• Verify that corrective actions are implemented (5why, Ishikawa, 8D, FMEA, FTA, DFM, DRP, PCC, LLBP, PDCA).

• Provide QA status reports to management and project stakeholders.

• Highlight risks related to process non-compliance.

• Deliver objective evidence for assessments/audits (e.g., ASPICE, ISO/IEC 15504, ISO 26262, ISO 21434, ISO_PAS_8800).

• Collect and analyze QA findings.

• Suggest process improvements.

• Support lessons learned activities.

• Achieved ASPICE Level 1 and Level 2 for multiple Audi and Mercedes-Benz projects assessments.

• Supported the International Web Presence project of the Federal Employment Agency (IntWeb) in quality management, taking on responsibility for the quality of processes and project deliverables while adhering to BA standards. The project's main goals are to give professionals abroad a quick overview of their chances to move to Germany and to enable them to take the necessary steps in a consistently digital way.

• Set the fundamental guidelines using the QA handbook

• Summarized test results in QA reports for PLA

• Analyzed project outcomes for improvement opportunities

• Quality management of requirements analysis (especially processes, methods and tools)

• Ensured compliance with SERA guidelines

• Created a cross-project test concept

• Agreed on sprint completion reports

• Conducted formal reviews of deliverables according to guidelines and/or project plan

• Acted as contact person for internal audit and external audits by auditors or the Federal Audit Office (BRH)

• Technologies: JIRA, Confluence, MS Office, GitLab, Kubernetes

• Finance: Managed and led multiple cash flow-related projects.
• Implemented a standardized project management organization, including a resource plan.
• Led the VAT change project in Slovakia.
• Built a management dashboard for all internal projects.
• Systems used: MS Office; Jira, Confluence.
• Reference: Alexander Knoll, CFO – SAP FICO.

• Project for Deutsche Bahn
• Analysis of the current project documents and enhancement of the test concept
• Preparation of checklists for requirements analysis regarding testability and test case review
• Preparation of onboarding documents for new team members
• Participation in presentations and involvement in decisions regarding the hiring of new team members
• Leading the test team with members in Romania, Spain and Germany
• Allocation and supervision of test tasks for my team members
• Definition of the documentation tool to be introduced in consultation with the project manager
• Preparation of a concept for introducing automated tests, including the definition of the test tool
• Hands-on test case creation, execution and reporting
• Participation in management meetings at various levels and taking on tasks for the test team
• Preparation of detailed documentation
• Tools used: TestConductor, Testona (CTE), VectorCast, Parallel, Ubuntu, Visual Studio Code, Google Cloud, IBM ELM landscape, CENELEC, etc

• Project manager controlling the update to ISO 27001:2022 (certification from ISO 27002:2013 to ISO 27002:2022) including gap analysis, project planning, preparation of internal and external audits, and creation and maintenance of required documentation.
• Coordination of adjusting existing measures and implementing new measures according to the new standard’s requirements, as well as continuous monitoring and adjustment of these measures.
• Regular reporting to management on progress and risks.
• Senior consultant supporting audit reviews with a focus on critical infrastructures (KRITIS), including resolving findings, creating and updating evidence documents, and amending provider contracts.
• Senior consultant reviewing all deliverables and responsibilities of the IT provider according to the existing contract: identification of over 1500 deliverables & obligations (D&O), setup of a D&O tracker (claim register), and joint expert review with service owners for various service descriptions (e.g. IT service management, workplace and print services, application and desktop services, endpoint management, email including archiving, file services, software packaging, certification, distribution).
• Senior consultant adjusting service scopes in existing service descriptions to enable end-to-end service responsibility of the provider, including identification and analysis of use cases, process analysis and optimization (incident, problem, change), as well as recording and documenting all software products in LeanIX and documenting the contract change.
• Focused services: managed software service, application and desktop service, workplace and print services, web server service, container service, M365, SAP/Oscare, output management systems (OMS), telephony and omnichannel management service.
• Project manager steering a benchmark based on the existing IT contract, including coordination of the entire benchmark process between the benchmarker, IT provider and client, review of benchmark results, and preparation and conduct of price negotiations with the IT provider.

• Data entry according to specifications
• Master data maintenance in SAP SD environment
• Maintenance of prices in the SAP system
• Continuous data matching and error analysis
• Creating surveys/questionnaires with MS Forms
• Analysis and evaluation of results and data
• Creating simple workflows to automate processes
• Documentation

• Testing the SekIDP and related components
• Test design, execution and automation, microservices, GitHub Enterprise, Eclipse, Katalon Test Platform, API Testing, Confluence 8, JIRA/Xray, Draw.io, Swagger/OpenAPI, Postman, Docker, Kubernetes, Podman, PuTTY, E-Health, Telematik, Gematik standards, EPA, E-Rezept, sektoraler IDP, encryption, XaDES, PaDES, DICOM, HL7, FHIR, IHE, ICD, SSO, SAML/Shibboleth, OAuth, smartcards, JWT, two factor authentication Android and iOS, Wireshark, BrowserStack, Cypress, gRPC, REST, SOAP, WS-Security, Linux Shell, PowerShell, SSH/SSL, Java, Kotlin, Cordova, Gradle, Groovy, Python, TypeScript

• Participate in quality workshops for requirements gathering and fit/gap analysis
• Demonstrated different QMS modules/processes with focus on customer requirements
• Design and implementation of cloud based quality system reducing manual efforts for the client
• Collaboration with cross functional teams to define and document system requirements
• Understanding the existing business process flow and suggesting improvements over moving to new quality systems
• Managed the implementation of a data migration strategy from legacy system to cloud
• Providing solution walkthrough to the business users
• Involved in integration of quality system with different third party systems
• Preparing weekly status report and presenting the same to business users and project stakeholders