Micro Focus ALM / Quality Center Experts in Munich

Project overview: The use of “Generative Pretrained Transformer” (GPT) technologies will greatly change the world of work in the coming years. ITZBund is developing a basic service for this purpose, which can be used by its 200 customers. This basic service is offered both on-premises and in the cloud. Launched in 12/23, production systems (based on the MVP) had already been successfully rolled out and operated for several authorities and federal ministries by 05/24.

Project metrics:

• 2024 budget approx. 20 Mio €
• approx. 70 people directly involved in the project
• regular (indirect) contact with approx. 80 people in the wider project environment

My main responsibilities:

• Overall responsibility as external project manager
• Project definition phase/ Project setup and establishment of the project organization
• Strategic and operational project planning, as well as project design and ongoing adjustments
• Ongoing coordination with the project owner and stakeholders at ITZBund
• Ongoing coordination with sub-project managers, agile roles, and other project team members
• Responsibility for project controlling, quality management, risk management, and change management
• Responsibility for providing the basic service in on-premises and cloud environments and its ongoing development
• Planning and leading several hypercare phases
• Collaboration and ongoing coordination with a federal ministry partner project and delivery of an MVP
• Coordination with the agile teams
• Coordination with operations, release, and deployment
• Responsibility for delivering initial customer projects
• Responsibility for developing AI governance
• Ensuring accessibility (BITV)
• Responsibility for setting up a sub-project for marketing activities
• Support in setting up an efficient proposal process
• Stakeholder management

Approach:

• V-Modell XT ITZBund
• Scrum

Tools used:

• Microsoft Office, Skype, MS Project, Confluence, Jira, Sharepoint, Miro

• Iterative test planning

• Provision of the test infrastructure

• Resource planning

• Test concept development

• Coordination of the test teams

• Defect management

• Release management

• Project planning

• Cohort planning

• Test planning

• Test execution

• Trial test planning

• Rollout

• Business analysis

• Requirements engineering

• Change management

• E2E test coordination

Tasks

• Further development of a new ERP system with Blazor
• Generation of e-invoices in the XRechnung and Zugferd formats
• UI/UX design Client-server system
• Windows 11 Technology
• Microsoft .NET 9, Git, Azure DevOps, ASP.NET, MSSQL, Blazor Programming languages
• C#, MVVM Development tools
• Microsoft Visual Studio .NET 2022 Database
• MSSQL Industry
• Other

Working as a QA Engineer within a regulated digital health environment, supporting structured test planning, test analysis, verification evidence and release readiness across mobile and web applications.

Creating, maintaining and executing manual and automated (MAESTRO, Katalon, Cypress) functional, regression and SIT test cases for iOS, Android and web platforms. Performing daily activities using Jira, Xray, Confluence, BrowserStack and staged test environments.

Supporting traceability between requirements, risks, test cases, defects and test results, helping ensure QA evidence is clear, auditable and suitable for regulated software delivery.

Collaborating with development, product, medical, regulatory and business stakeholders to clarify requirements, investigate defects, assess severity and priority, and reduce release risk.

Applying ISTQB, Agile and SAFe testing principles across mobile apps (as mobile medical devices), web platforms, system integration and regulated documentation.

Using AI products and open-source AI tools to support QA activities, including test case design, user story analysis, test data creation, process optimisation and regression coverage estimation.

• Analysis of affected business processes taking numerous stakeholders into account
• Interface analysis, architecture and system design
• Communicating and coordinating various subprojects and interface partners
• Creating epics and user stories, maintaining the backlog, workshops and review presentations
• Support during implementation between business departments and development
• Test management including strategy and approach definition
• Test case definition, execution and approval
• Cross-team organization of integration and acceptance tests
• Support of test environments
• Technologies and tools: Java, Angular, Kubectl, REST, AWS SNS/SQS, Kafka, S4/HANA, Bruno

• Conducted manual testing for claims creation, forwarding, repair cost calculation, parts selection and logging on the Gold.dat.de platform
• Automated key processes using ASKUI, including login, claim creation, calculations and parts selection
• Simulated user interactions (e.g., drag-and-drop) with ASKUI
• Integrated automated tests into CI/CD pipelines for early error detection
• Executed over 50 test scenarios and identified critical defects
• Reduced test time by 50% through automation
• Improved platform quality and user experience

• Corporate merger of TÜV Süd AutoPlus GmbH and TÜV Süd AutoPartner GmbH (ensuring the functionality of all production and billing processes within the scope of the merger)
• Creation of the test strategy to ensure the functional integrity of existing business processes after the merger
• Definition of test goals, test types and test phases (e.g., functional tests, integration tests, end-to-end tests, regression tests)
• Identification of critical business processes and derivation of appropriate test data and test cases
• Planning of the test environment and ensuring the availability of required test systems and test data
• Close collaboration with IT departments, business units and external service providers
• Execution of acceptance tests with the business units to ensure system stability before go-live.

• Industry focus: Automotive, IT, Chemicals, Insurance, IT Security
• Project planning & portfolio management with MS Project and cplace
• Implementation and operation of an Information Security Management System (ISMS)
• Process management (modeling & optimization) with BIC
• Delivery of automotive driver assistance systems (ADAS)
• Change management (evaluation to go-live)
• Migration projects and risk management
• IT development (SAP S4Hana, embedded software) using Scrum, Agile and Waterfall
• Data modeling (top-down, bottom-up, re-engineering)
• Master data management (infrastructure, interface, BPM, GPM)
• Customer relationship processes (CRM, ERP)
• Material data management (MDM) regarding consistency and quality
• Digital asset management (content, structure, standard metadata)
• Sales management (service policy, CRM, key account management, vendor management)

• Conducted a comprehensive due diligence review for a potential acquisition of a Swiss manufacturing company as part of a pre-merger analysis
• Assessed production capacities and technical infrastructure
• Evaluated integration possibilities into existing business processes
• Performed risk assessment and developed recommendations for action
• Documented the findings and presented them to management

• Enhancement of the web app for regulatory content (PRIIPs) in the insurance sector
• Process adjustments and automation for report creation and text and cost changes
• Display and review of current performance and risk figures
• Functional and regression testing with Microfocus ALM
• UAT

• Designed and built from scratch the automation framework using Playwright, Typescript, JavaScript, Gherkin, Cucumber, BDD, Maven, IntelliJ IDEA
• Defined, developed and maintained test plans, test scripts, reports and other QA documentation in Confluence
• Created and maintained test data with SQL Server Management Studio, Toad and Faker.js
• Performed web services and API testing using Swagger Open API, SoapUI, JSON, HTML and XML
• Executed functional, smoke, regression, black box, GUI, cross-browser, UAT and E2E testing using CrossBrowserTesting and Safari Web Inspector
• Integrated and maintained automated scripts within sprints following Kanban, CI/CD, GitHub, Docker, Azure Pipelines, Agile, Scrum, Kafka and Kibana
• Raised and managed defects in Azure DevOps
• Conducted mobile testing with Robot Framework and Appium

• Developed and operationalized a digitalization strategy to ensure a seamless value chain across all business areas in coordination with executive management
• Implemented a process management standard and led the process organization
• Program management: directed the design, implementation and coordination of the rollout across all value-adding business units
• Reported on the program to stakeholders and executive management
• Supplier management: selected, contracted and managed suppliers within the digitalization program
• Redesigned the process organization, defined new process standards and developed training programs

• Time off due to a complex bone fracture; my work ability is fully restored at this time

• Led agile transformation programmes that reduced delivery cycles by 20% and significantly increased adaptability of distributed ARTs.
• Guided leadership and teams in establishing self-organization, psychological safety and continuous improvement, resulting in higher team satisfaction.
• Moderated PI planning and Inspect & Adapt workshops to ensure transparent and aligned collaboration across nine teams.
• Built high-performing cross-functional teams and supported their skills development and trust-building.
• Linked agile transformation with intercultural team development to enable more effective collaboration among globally distributed teams and dismantle cultural barriers.
• Advised executive leadership on fostering diversity and inclusive corporate culture through targeted diversity workshops.
• Led two project teams (each with 11 developers and 2 testers) focusing on delivery excellence and high team autonomy.
• Conducted SAFe and Scrum training for over 60 staff members, achieving a 90% success rate in certifications.