
Atlassian Experts in Vienna
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Meet FRATCH Experts in Vienna, who have recently used Atlassian
Chrisabel P.
Last position:
AI Systems & Product Strategy Expert at Webmeisterin
I build. I advise. I think in systems. After years leading digital transformation at scale — Accenture, BP, Lidl — I made a deliberate choice: trade platform dependency for structural independence. My focus is at the intersection of AI systems, product strategy, and venture thinking. I work with operators and founders who want to move fast without losing control — of their data, their stack, their direction.
Marko A.
Last position:
Program Lead | Agile Transformation Coach at EnBW
Technologies: Azure DevOps, Jira, Confluence, Office 365 (Teams, PowerPoint, Copilot, Excel, SharePoint, Forms, OneNote, PowerAutomate, Word), DataDog, Conceptboard, Python, AWS, Claude, Perplexity Methodology: Scrum
- Steering and supporting the organization in introducing Scrum and a SAFe-inspired quarterly roadmap and portfolio planning at program level.
- Servant leadership for Scrum teams and managers to achieve quarterly goals and measurably increase value creation for internal and external customers.
- Designing and building efficient communication and collaboration structures between multiple development teams and central stakeholders in the organization.
- Moderating and facilitating cross-functional workshops and management meetings to align on shared goals.
- Coaching leaders, Product Owners, and development teams on agile values, role understanding, and scaled ways of working (Scrum, SAFe, Business Agility).
- Removing structural obstacles at team and organizational level through targeted impediment management and escalation processes.
- Enabling teams to become more self-organized, accountable, and end-to-end responsible along the value streams.
- Individual coaching of key people (Product Owners, Chapter Leads, Scrum Masters) to strengthen their impact in the transformation program.
- Organization-wide identification, planning, and implementation of process, structure, and tool improvements to sustainably increase efficiency, throughput, and value creation.
- Close support for Product Owners in stakeholder management, business value prioritization, product strategy, roadmap planning, and effective collaboration with development teams.
- Introducing, governing, and scaling Azure DevOps as the central project and product management tool, including coaching the organization on usage, reporting, and alignment at all levels.
Achievements:
- Clear increase in visibility, transparency, and perceived value creation of the development teams within the overall organization.
- Noticeable improvement in communication between development, business, and other stakeholders.
- Optimization of work processes, workflow, and backlog structures, which reduced lead times, sharpened priorities, and sustainably increased team effectiveness.
Thomas P.
Last position:
Change Manager / Sales Transformation at SEFE
- Organizational Change Management as part of a group-wide, supranational sales transformation, serving as the core of a broad restructuring of business-critical areas, with end-to-end control of the change process and long-term embedding and securing the future readiness of sales.
- Initiation and end-to-end steering of the sales transformation program, including in-depth analysis to identify, assess, and strategically involve all relevant stakeholders, making tactical use of their specific business interests and influence.
- Conducting advanced, detailed change impact analyses to predict the organizational effects of the transformation, deriving a tailored change strategy, and developing a change roadmap and a change story as the core narrative of the campaign.
- Designing and implementing an integrated communication and action plan to ensure maximum transparency, effectively manage unspoken expectations, and actively guide a change process that is clear and understandable for all stakeholders.
- Active management of all transformation phases, including the setup of robust monitoring mechanisms for continuous progress analysis and forecasting based on recommended and jointly defined KPIs.
- Establishing an agile analysis and adjustment cycle to continuously assess the effectiveness of implemented measures, identify challenges early, and fine-tune the change strategy in time.
- Conducting precise gap analyses to identify skill gaps in the sales team in the context of the new strategic direction, and deriving and developing targeted qualification measures (e.g. coaching, training).
- Comprehensive reduction of resistance to change by turning opposing stakeholder mindsets into proactive change-driving change ambassadors.
- Deep and sustainable realignment of sales structures and processes in full alignment with the company’s overall goals.
- Qualitative and quantitative improvement of sales efficiency and performance as a direct result of the implemented transformation initiatives and capability-building programs.
Matthias K.
Last position:
Business Architect at E5GTEC
- Analysis of extended requirements related to existing controllers in an industrial plant
- Creating concepts for storing and visualizing sensor data
- Communication with PLCs
- Microservice architecture
- Unified architecture
- AI-based evaluations of sensor data
- Technologies used: .NET 8, Minimal API, Postgres, MQTT, RabbitMQ
Lorenz G.
Last position:
Business Analyst at Wirtschaftsagentur Wien
- Conducting a feasibility study on introducing an in-house DWH as a central data source
- Conducting workshops for current state analysis (processes, reports, KPIs) together with the clients
- Gathering and detailing business requirements including a target concept for an in-house DWH
- Coordinating and clarifying data deliveries and interfaces in meetings with stakeholders and data providers
- Developing initial data models as a basis for data quality and later implementation
- Drafting solution variants including architecture and operation options and decision basis
- Creating the business case including effort estimates, cost-benefit analysis, and decision report
Andrea G.
Last position:
Organizational and process consulting · Agile coach for two complex teams at Public sector
Completed project assignment · 12/2025 – 06/2026
- Current state & interviews: Analysis of team structure, roles, responsibilities, dependencies, knowledge distribution, seniority, and agile maturity through one-on-one, team, and stakeholder interviews.
- Team diagnosis & risks: Structured assessment of skill level, ownership, willingness to learn, collaboration, communication, and team fit; analysis of knowledge concentration, risks for operations, team, and product, as well as external perception with root causes and improvement suggestions.
- Target-state options & impact analysis: Development of structural options and assessment of their effects on collaboration, delivery speed, responsibilities, quality, and knowledge distribution.
- Organizational design & alignment: Introduction of measures to distribute knowledge and responsibility, improve collaboration with departments and external teams, define the stakeholder communication framework, and provide recommendations for involvement in the technology relaunch.
- Management decision basis: Documentation of implemented measures and their effects; option catalog with risks, consequences, and scenarios for team and product, plus a final overall recommendation. The scoped analysis and optimization assignment was successfully completed at the end of June 2026.
Current tasks
- Scrum Master / Agile Coach for two complex teams: Further development of agile collaboration and self-organization, facilitation of Scrum events, and impediment management.
- Delivery & team development: Improvement of requirements and refinement processes, clarification of roles, responsibilities, and workflows, as well as further development of the team and knowledge distribution.
- Cross-functional alignment: Coordination between development, Product Owner, Requirements Engineering, UX/UI, architecture, and stakeholders.
- Cross-area analysis: Examination of communication paths, process deviations, dependencies, processing times, and status transparency, with derivation of concrete improvement measures.
Lulzim B.
Last position:
Centralized monitoring
- Setup and maintain Prometheus and Grafana via Docker for more than 2.000 services.
- Setup CI/CD with Ansible to provision and maintain Prometheus and Grafana.
- Metrics visualization and segregation in multiple dynamic dashboards.
- Setup of real time alerting for critical services.
Discover over 15,000 top freelancers
Statistics of experts using Atlassian
Aggregated from the professional profiles of matched freelancers.
Experience
17 years

Position duration
1.9 years

Positions per freelancer
14

Top business areas
Information Technology, Operations, Product Development

Top industries
Information Technology, Banking and Finance, Energy

Certification focus areas
Information Technology, Human Resources, Project Management
Bachelor's degree or higher
100%
Master's degree or higher
100%

Certifications per freelancer
5

Most common languages
German, English, Croatian

Speak two or more languages
86%
Based on our profile pool as of 19 Sep 2026.
Daily rate distribution
The chart shows how the daily rates of freelancers in this technology in Vienna are distributed, based on recent contracts on our platform. Each bar covers a rate range — its height shows how many freelancers charge within that range.
Discover detailed Atlassian rate benchmarks:
Explore rate insightsAverage rates of experts in Vienna using Atlassian
Rates are based on recent contracts and do not include FRATCH margin.
The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Calculated based on our freelancers’ daily rates as of 19 Sep 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
Atlassian experts industry focus
See which industries our matched freelancers work in most often — every figure is calculated live from the freelancers on FRATCH.
- Information Technology (100%)
- Banking and Finance (86%)
- Energy (57%)
- Professional Services (57%)
- Telecommunication (57%)
- Transportation (43%)
- Manufacturing (43%)
- Government and Administration (43%)
Please note that freelancers can work across multiple industries, so percentages overlap.
About the technology
Atlassian at a glance
Atlassian is a software ecosystem for planning work, managing service requests, documenting knowledge and supporting product teams. Its core products include Jira, Confluence, Jira Service Management and Trello. Companies use them to connect structured workflows with team communication and shared information.
Products and ecosystem
Jira supports issue tracking, agile planning, roadmaps and delivery workflows. Confluence provides collaborative spaces for documentation, policies and project knowledge. Jira Service Management covers service portals, incident response and request handling, while Bitbucket, Bamboo and marketplace apps extend development and delivery processes.
What specialists deliver
- Configure Jira projects, issue types, screens, permissions and custom workflows
- Build Confluence spaces, templates, page structures and knowledge systems
- Set up Jira Service Management portals, queues, SLAs and automation
- Connect Atlassian products with identity, communication and business tools
- Migrate data, clean configurations and document operating standards
Strong Atlassian professionals translate business processes into maintainable configurations. They understand both the product settings and the way teams actually work.
When companies need support
Companies often bring in freelance Atlassian expertise during a Jira rollout, a migration from Server or Data Center to Cloud, or a major reorganisation of projects and permissions. Support is also valuable when workflows have become inconsistent, reporting is unreliable or service teams need a clearer operating model.
In Vienna, specialists may work with local teams on site or collaborate remotely across international offices. Clear documentation and confident communication in English, German or both can matter when several departments share the same Atlassian environment.
Delivery and governance
A reliable setup needs more than attractive dashboards. Professionals should assess workflows, permissions, data ownership, automation rules, notifications and app dependencies before changing a live environment. They should also plan testing, adoption support, rollback options and clear handover documentation.
For larger organisations, governance becomes essential. Naming conventions, administration responsibilities, access reviews and lifecycle rules help keep Jira and Confluence useful as more teams adopt them.
Signs of strong expertise
- Starts with process discovery instead of copying default configurations
- Chooses native Atlassian features before adding marketplace apps
- Explains trade-offs between Jira Cloud, Data Center and connected tools
- Designs permissions and automation that remain understandable
- Measures success through adoption, data quality and reliable operations
The strongest specialists combine product knowledge with service design, change management, reporting and integration skills. They leave teams with a system they can operate confidently, not a configuration only one person understands.
Frequently asked questions
Before you brief your next project: the most common questions about Atlassian.
Atlassian products help companies plan work, track issues, manage service requests and organise shared knowledge. Jira, Confluence, Jira Service Management and Trello can be used separately or connected into a broader operating system for teams.
Atlassian is often compared with Microsoft tools for collaboration and with ServiceNow for service management. The right choice depends on workflow depth, governance, integration needs, user preferences and whether the company wants a focused product ecosystem or a broader enterprise suite.
A strong Atlassian specialist may also understand agile delivery, IT service management, identity and access management, reporting, data migration and REST integrations. Experience with marketplace apps, automation and change management is useful when the environment spans several departments.
The required depth depends on the assignment. A straightforward project configuration may need focused product knowledge, while a migration, complex permission model or enterprise rollout calls for proven experience with governance, testing, integrations and stakeholder coordination.
Atlassian work is well suited to remote collaboration because configuration, documentation and workshops can take place online. On-site sessions in Vienna can still help with process discovery, training and alignment when many teams or business units are involved.
Before changing Atlassian configurations, the freelancer should clarify business goals, current workflows, permission boundaries, integrations, reporting needs and release constraints. They should also agree on testing, communication, documentation and ownership after handover.
Quality in Atlassian work shows in simple workflows, controlled permissions, useful reports, dependable automation and clear documentation. Ask for examples of comparable configurations and explore how the professional handled conflicting requirements, adoption issues and technical debt.
Atlassian offers Jira Cloud as a hosted service, while Jira Data Center supports organisations that need more control over hosting and infrastructure. The decision depends on security expectations, operational capacity, integrations, customisation requirements and the company’s migration plans.
The average hourly rate of freelancers in Vienna, Austria who have used Atlassian in their recent projects is 127 €, which corresponds to a daily rate of about 1,013 € based on an 8-hour working day.
Of the freelancers in Vienna, Austria who have used Atlassian in their recent projects, 100% hold at least a Bachelor's degree and 100% hold at least a Master's degree.
On average, freelancers in Vienna, Austria who have used Atlassian in their recent projects have 17 years of professional experience, with a single engagement typically lasting around 1.9 years.
The most common languages among freelancers in Vienna, Austria who have used Atlassian in their recent projects are German (100%), English (86%), and Croatian (29%).
The most common industries among freelancers in Vienna, Austria who have used Atlassian in their recent projects are Information Technology (100%), Banking and Finance (86%), and Energy (57%).
The most common business areas among freelancers in Vienna, Austria who have used Atlassian in their recent projects are Information Technology (100%), Operations (86%), and Product Development (86%).
Main locations of FRATCH Experts, who have recently used Atlassian
Our freelancers and interim experts are at home across the DACH region — available on-site in the major business hubs or fully remote. Choose a location to discover matched specialists, local market insights and up-to-date availability.
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