Vivek Patel-Independent Advisor
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Experience
Independent Advisor
The Revolver Club
- AI-driven sales automations: Dynamic pricing, promotion, and discount engines to accelerate sell-through and improve margins
- AI marketing automations: Chatbots, configurators, and automated Email/WhatsApp campaigns for personalization and conversion
- AI-driven inventory automations: Fast / Slow / Dead classification, demand forecasting, and automated PO recommendations to optimize inventory turns and availability
- AI-driven operations automations: Built intelligent lead scoring, assignment, service workflows, SLA monitoring, escalations, and real-time notifications to improve efficiency and response times
- ERP-driven enterprise automations: Implemented ERP-grade finance, inventory, taxation, payroll, and compliance systems with automated controls, reconciliations, and audit-ready processes
- Investor-grade MIS & decision frameworks: Designed board- and investor-ready dashboards and KPIs (CLV, CAC, inventory turnover, DSO, EBITDA, cash-to-cash) to improve transparency, governance, and investor confidence
Head – IT
Ideaforge Technology Ltd.
- Spearheaded the digital core with SAP Business One (Boyum) across MRP, production, and QC
- Led the design and deployment of a complete deal management platform including a product configurator for custom UAV builds, channel partner & distributor portals, and an integrated service portal for post-sales support
- Architected an indigenous tech stack integrating SAP, Zoho, and custom platforms
- Established IT security and compliance aligned to ISO 27001, ISO 12207, AS9001, DFARS, and SEBI cybersecurity standards
- Oversaw IT due diligence and readiness for IPO listing and regulatory scrutiny
Head – IT
NITCO Ltd.
- Executed full-stack SAP ERP modernization from ECC to S/4HANA Rise integrated with Salesforce CRM
- Implemented de-risked IT operations and governance in line with ISO 27001
- Rolled out an AR-enabled e-commerce and marketplace platform with UI/UX overhaul achieving 99% uptime while reducing annual IT OpEx by 30%
- Supported promoter-level digital investment pitches and strategic funding decisions
Business Development Manager | Enterprise Architect | Digital Transformation Advisor
VACS Technologies
- Collaborated with marketing, presales, consulting, and delivery teams to refine GTM messaging, build case studies, and create industry-specific use cases
- Identified and qualified opportunities across manufacturing, retail, and pharma for digital transformation, CRM, and ERP solutions
- Engaged CXOs to understand business gaps, security posture, digital maturity, and enterprise system requirements
- Converted discovery insights into qualified transformation opportunities across SAP, CRM, and FSM
- Supported preparation of proposals, solution decks, statements of work, RFP/RFI responses, and vendor onboarding documents
- Coordinated demos and PoCs for ERP cybersecurity tools, CRM, and service modules articulating ROI, compliance benefits, and operational impact
- Maintained and nurtured early-stage prospects and active accounts through structured follow-ups and value-based engagement
- Identified upsell and cross-sell opportunities for managed services
- Tracked Indian ERP, digital transformation, and cybersecurity market trends, regulatory updates, and competitor offerings
Solution Architect | SAP, Enterprise Applications
Accenture / Capgemini
- Managed SAP and enterprise infrastructure at IL&FS and implemented GRC, GST, and business continuity compliance (BCP)
- Delivered global SAP decommissioning and migration projects for Invista and Georgia Pacific (Koch Industries)
- Honored with awards for project excellence and strategic customer impact
IT System Engineer | IT Infrastructure & Enterprise Application Administrator
Wind World India
- Managed SAP and other enterprise application infrastructure
- Delivered data center migration from on-premise to hybrid environments (colocation and cloud)
- Set up business continuity practice for all production environments
Industry Experience
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Experienced in Manufacturing, Professional Services, Banking and Finance, Energy, Pharmaceutical, and Retail.
Business Area Experience
See which departments and functions this freelancer has contributed to most.
Experienced in Information Technology, Project Management, Marketing, Sales, Production, and Quality Assurance.
Summary
Accomplished IT and Digital Strategy Leader with 15+ years of experience advising boards, promoters, and CXOs on aligning enterprise technology with business strategy. Adept at building digital-first organizations through SAP transformation, AI driven business workflows & analytics, secure IT infrastructure, and compliance-driven governance
As a Head of IT Department and enterprise architect, I’ve led multi-industry transformations— digitizing supply chains, modernizing ERP landscapes, designing customer-centric platforms, and enabling IPO-readiness. I specialize in business automation and analytics, managing technology risk, ensuring compliance with global standards and architecting scalable tech ecosystems for growth
My experience also spans Business Development, where I have driven enterprise GTM strategy, CXO engagement, pipeline development, and solution positioning for ERP, CRM, cybersecurity, and digital transformation programs
Skills
Cio Advisory
Board-Level It Strategy
Digital Transformation & Business Process Redesign
Ai Automations & Decision Engines | Sales, Inventory, Finance, Crm & Service
Erp Modernization | Sap S/4hana, Business One, Btp
Customer Experience Design | E-Comm, Ar/Vr, Crm
Omni-Channel Enablement | Marketing Tools, Product Configurators, Portals
Governance, Risk & Compliance (Iso27001, Soc1/2, Nist)
Cybersecurity & Data Privacy Frameworks
Business Continuity Management & Resilience (Bcp, Dr)
It Infrastructure Planning | Cloud & Hybrid
Vendor Strategy | Cost Optimization | Stakeholder Management
Erp & Crm: Sap S/4hana, Sap Business One, Tally, Ariba, Btp, Salesforce, Zoho Crm
Marketing & Growth Tools: Ai Automation, Campaign Management, Seo/Sem, Social, Email & Whatsapp Integrations
Compliance & Governance: Defense It Security (Dfras), Soc1/Soc2, Bcms, Gdpr, Dpdp, Iso 27001, Iso 12207
Cybersecurity: Edr, Xdr, Irm, Dlp, Vpn, Iam, Sso, Insider Trading Surveillance
Architecture & Infra: Cloud/Hybrid Datacenters, Vmware, Nutanix, Disaster Recovery
Cloud Platforms & Services: Iaas, Paas, Saas, Containers, Virtualization, Identity, Networking, Monitoring, Cost Governance
Process Digitization: Order To Cash, Procure To Pay, Hire To Retire, Record To Report
Platforms: Ar/Vr, Ui/Ux, E-Commerce Portals, Service Integrations
Backup & Db: Netbackup, Commvault, Oracle, Hana, Mssql
Languages
Education
NMIMS
MBA, Information Systems · Information Systems · Mumbai, India · Gold Medalist, Dean’s List
Mumbai University
B.E., Electronics & Telecom · Electronics & Telecom · Mumbai, India
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