Peter Spiegel-Senior UX Consultant · Product & Service Design
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Experience
Service & Strategic Experience Designer
Strategic Consulting & End-to-End Design
- Concept and implementation of data-heavy platforms for enterprise customers
- Design of complex AI-based interactions (chatbots, voice control, semantic search)
- Stakeholder management with more than 10 participants in cross-functional teams
- User research: interviews, usability tests, value validation
- Definition of quality metrics and execution of value analyses
Tools & methods: Figma, Adobe XD, Miro, Chat GPT, Claude | Scrum, Kanban, SAFe, Lean UX
Selected clients: VW Group, Volkswagen, BMW, Cariad, ABUS, Gieseke & Devrient, Hamburg Senate Chancellery, German Red Cross, Deutsche Bahn, Immoscout24, Relynk
UX Designer
ING Germany AG
- End-to-end UX/UI design in a mobile banking context
- Sole designer in a cross-functional Scrum team
- Design and prototyping of user interfaces (Sketch, Axure)
- Documentation in Jira and Confluence
Selected projects: KYC, mailbox, new customer onboarding
Senior UX Designer
MetaDesign GmbH
- User-centered branding and design
- Sparring partner in dynamic design projects
- User acceptance tests and value analyses
- Prototyping with OmniGraffle and Axure
Selected projects: Martor rebranding, Buchinger Wilhelmi rebranding
Senior UX Designer
Mediaworx AG
- End-to-end UX/UI design in an international investment context
- Functional specifications in Confluence
- Prototyping with OmniGraffle and Axure
Senior UX Designer
Pixelpark AG
- Customer-oriented, user-centered design for DWS Investments
- Analysis and documentation of user requirements and business processes
- Conceptual and detailed design, functional specifications
- Prototyping and screen flow presentation of solutions with Axure and PowerPoint
Web Designer & Developer
Freelance
- Flash, HTML, and CSS development
- Clients: Joop!, Nivea, Norman Foster, Hafenklang Kultur e.V.
Industry Experience
See where this freelancer has spent most of their professional time.
Experienced in Arts and Crafts, Cosmetics, Fashion, Banking and Finance, Automotive, and Transportation.
Business Area Experience
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Experienced in Information Technology, Product Development, Research and Development, Project Management, and Marketing.
Summary
I make product decisions solid. For 18 years, I have helped product teams check assumptions before they get expensive — with research, service design, and prototypes that can actually support a decision. From assumption to validated decision.
My strength lies where ambiguity meets complexity: in data-heavy platforms, complex service ecosystems, and multi-stakeholder environments. I connect research, service design, and requirements engineering into clear decision bases for product owners and stakeholders. AI speeds up synthesis, exploration, and prototyping — the question of which problem is worth solving remains a human decision.
Skills
Human-Centered Design
Design Thinking
Service Design
User Research
User Flows
Requirement Engineering
Prototyping & Testing
Product Discovery
Customer Journey Mapping
Process Mapping
Stakeholder Management
Figma
Claude Design, Claude Code
Notion, Linear, Obsidian
Miro
Rapid User Testing
Html, Css, Javascript
Kanban, Scrum, Safe, Lean Ux
Languages
Education
University of Fine Arts
Visual Communication · Hamburg, Germany
Certifications & licenses
Digital Innovation and Product Manager
IHK Berlin
Usability Academy
Statistics
Experience
Expertise
Qualifications
Profile
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Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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