Claus Frauenheim-Program Manager Digital Transformation
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Experience
Program Manager Digital Transformation
Energy utility
- Overall responsibility for a strategic digitalization program with 4 subprojects (including introduction of DMS, customer service automation, data integration)
- Stakeholder management at department head level, leadership of interdisciplinary teams, reporting to the board
- Support for software selection & technical integration (including SaaS applications)
- Tools & methods: Jira, Confluence, MS Teams, BPMN, Power BI
- Industry: Energy supply
- Role: Program Manager, Solution Architect, Change Manager
Project Manager for DMS Solution Implementation
OVAG AG
- Gathering requirements, process analysis, and selection of a suitable DMS system
- Managing the implementation and coordinating with an external service provider
- Carrying out testing, training, issue handling, and acceptance
- Introducing filing structures and governance models for document management
- Tools: DMS system (on-prem), MS Teams, BPMN
- Industry: Energy supply
- Role: Project Manager, Business Analyst, System Engineer
IT Consultant for Cloud-Based Solution Rollout
Public Administration
- Consulting as part of a digital initiative for the introduction of cloud-based services (including OZG-related topics)
- Support with data migrations, change communication, and rollout strategies
- Coordination between IT service providers, specialist departments, and data protection teams
- Technology: Azure Cloud, M365, OZG standards
- Industry: Public sector
- Role: IT Consultant, Change Manager, Business Analyst
Project Manager AI-Supported Assistant Solution (Pilot)
Insurance provider
- Managing a pilot project to integrate AI components into existing service processes (including natural language processing for customer interactions)
- Selecting technology partners, proof of concept, introducing feedback loops with pilot users
- Tools/Tech: Azure Cognitive Services, Power Platform
- Industry: Financial services
- Role: Project Manager, Solution Architect
Industry experience
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Experienced in Utilities, Government and Administration, and Insurance.
Business area experience
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Experienced in Information Technology, Project Management, Business Intelligence, and Customer Service.
Summary
Experienced IT project manager and program manager with a focus on digital platform solutions, AI-supported processes, and international scaling. A bridge builder between business and IT, with a clear focus on delivery, change, and technical feasibility. Cross-industry experience in areas such as energy supply, the public sector, financial services, and telecommunications. Strong in complex stakeholder environments and in hybrid or agile project setups.
Skills
Project And Program Management
Digital Platform Solutions & Process Automation
Solution Design & It Architecture (Non-Coding)
Introduction Of Ai Tools & Innovation Management
Business Analysis, Change Management, Stakeholder Enablement
Data-Driven Solutions (Incl. Etl, Bi)
International Rollouts & Scaling
Governance, Quality Assurance & Service Management
Jira
Confluence
Ms 365
Sharepoint
Miro
Power Bi
Sap
Servicenow
Camunda
Bpmn
Archimate
Azure
Power Platform
Python (Reporting/Analytics)
Languages
Education
TU Braunschweig
Diplom Engineer · Thermal, Process and Reactor Engineering · Braunschweig, Germany
Statistics
Experience
Expertise
Qualifications
Profile
Frequently asked questions
Have questions? Find more information here.
Claus is based in Wiesbaden, Germany and can operate in on-site, hybrid, and remote work models.
Claus speaks the following languages: German (Native), English (Advanced).
Claus has at least 4 years of experience. During this time, Claus has worked in at least 4 different roles and for 4 different companies. The average length of individual experience is 1 year. Note that Claus may not have shared all experience and actually has more experience.
Based on recent experience, Claus would be well-suited for roles such as: Program Manager Digital Transformation, Project Manager for DMS Solution Implementation, IT Consultant for Cloud-Based Solution Rollout.
Claus's most recent position is Program Manager Digital Transformation at Energy utility.
In recent years, Claus has worked for Energy utility, OVAG AG, Public Administration, and Insurance provider.
Claus is most experienced in industries like Utilities, Government and Administration, and Insurance.
Claus is most experienced in business areas like Information Technology, Project Management, and Business Intelligence. Claus also has some experience in Customer Service.
Claus holds a Master in Thermal, Process and Reactor Engineering from TU Braunschweig.
The availability of Claus needs to be confirmed.
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Calculated based on our freelancers’ daily rates as of 30 Aug 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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