Carla Smith-Leadership & Organisational Development Lead
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Experience
Head Tutor, Subject Matter Expert & Course Facilitator – Negotiation Strategies
Yale School of Management
- Lead executive-level Negotiation Strategies short course for global professionals.
- Oversee overseas assessors, ensuring consistency, quality, and academic rigour.
- Drive participant success through expert facilitation, coaching, and instructional leadership.
- Connecting course content with participants real-world leadership and negotiation challenges.
Tutor, Subject Matter Expert & Course Facilitator – Leadership, Change & Negotiation
London School of Economics
- Deliver global executive education programmes in Negotiation and Leadership & Change.
- Coach senior professionals, supporting insight, self-awareness, and behavioural change.
- Facilitate live virtual negotiation simulations and leadership discussions for international cohorts.
- Contribute to course design, content refinement, and participant feedback to maximise learning impact.
- Support participants in developing authentic leadership presence, confidence, influence, and strategic capability.
- Create psychologically safe learning environments encouraging reflection, growth, and peer learning.
Organisational Psychologist Consultant
FrontTalent
- Design and facilitate leadership development programmes for senior leaders in Fortune 500 organisations.
- Build leadership frameworks, competency models, and behavioural indicators across organisational levels.
- Design assessment centre exercises aligned to capability, technical skills, and strategy.
- Build leadership capability that drives growth, trust, and performance.
Senior Solutions Designer
The Mind Gym Plc
- Design high-impact leadership and performance development solutions for global organisations.
- Apply behavioural science to shift mindsets, habits, and leadership behaviours at scale.
- Create engaging learning journeys, workshops, and tools that solve real business and people challenges.
- Partner with clients to co-design solutions aligned with strategy and organisational culture.
Director & Co-Founder
Elcara Holdings
- Co-founded a people-centred venture integrating wellbeing, coaching, and experiential learning.
- Deliver development and wellness coaching for international business travellers and leaders.
- Design experiences focusing on personal growth, resilience, and sustainable performance.
Project Manager – Leadership Development Consulting
Mannaz
- Managed complex leadership programmes for senior leaders in Fortune 500 organisations.
- Oversaw end-to-end consultancy projects: diagnostics, design, delivery, evaluation, and stakeholder management.
- Managed portfolios of high-profile global clients (€3m+), across Oil & Gas, Banking, Luxury, and Automotive.
- Conducted and interpreted psychometrics (personality, intelligence, emotional intelligence, work behaviour).
Support & Development
International Tanker Owners Pollution Federation
Client Service Advisor
RogenSi
Consultant
Deloitte
Industry experience
See where this freelancer has spent most of their professional time.
Experienced in Professional Services, Education, Automotive, Energy, Banking and Finance, and Advertising.
Business area experience
See which departments and functions this freelancer has contributed to most.
Experienced in Human Resources, Product Development, Information Technology, Project Management, Customer Service, and Marketing.
Summary
Leadership Development Consultant and Organisational Psychologist with 18 years’ experience helping global organisations develop leaders, teams, and cultures where people thrive. I specialise in executive coaching, leadership programme design, behavioural change, and learning experience development, using psychology and behavioural science to deliver lasting organisational impact.
I help organisations perform better by putting people first - building self-aware, confident leaders who navigate complexity, lead change, and bring out the best in others. My work spans executive coaching, assessment, facilitation, and large-scale leadership interventions across corporate, academic, and international contexts.
When people thrive, organisations perform. I believe sustainable performance comes from developing human capability - self-aware leaders, psychologically safe teams, and cultures that enable growth, trust, and impact.
Skills
- Leadership Development & Executive Coaching
- Organisational & Business Psychology
- Behavioural Change & Mindset Development
- Learning Experience & Programme Design
- Facilitation For Senior Leaders & High Potentials
- Assessment Centres & Psychometrics
- Negotiation & Influence
- Virtual, Hybrid & Global Learning Delivery
Languages
Education
University College London (UCL)
MSc Industrial, Organisational & Business Psychology · Industrial, Organisational & Business Psychology · London, United Kingdom · Merit
Birkbeck, University of London
BSc Business Psychology · Business Psychology · London, United Kingdom · 2:1
Certifications & licenses
GIA
Thomas International
HPTI
Thomas International
Myers-Briggs Type Indicator (MBTI Step I)
PPA
Thomas International
TEIQue
Thomas International
Test User (Ability & Personality)
British Psychological Society
Statistics
Experience
Global experience
Expertise
Qualifications
Profile
Frequently asked questions
Have questions? Find more information here.
Carla is based in Norton Lindsey, United Kingdom.
Carla speaks the following languages: English (Native), Afrikaans (Elementary).
Carla has at least 21 years of experience. During this time, Carla has worked in at least 9 different roles and for 9 different companies. The average length of individual experience is 2 years and 3 months. Note that Carla may not have shared all experience and actually has more experience.
Based on recent experience, Carla would be well-suited for roles such as: Head Tutor, Subject Matter Expert & Course Facilitator – Negotiation Strategies, Tutor, Subject Matter Expert & Course Facilitator – Leadership, Change & Negotiation, Organisational Psychologist Consultant.
Carla's most recent position is Head Tutor, Subject Matter Expert & Course Facilitator – Negotiation Strategies at Yale School of Management.
In recent years, Carla has worked for Yale School of Management, London School of Economics, FrontTalent, and The Mind Gym Plc.
Carla is most experienced in industries like Professional Services, Education, and Automotive. Carla also has some experience in Energy, Banking and Finance, and Advertising.
Carla is most experienced in business areas like Human Resources, Product Development, and Information Technology. Carla also has some experience in Project Management, Customer Service, and Marketing.
Carla has recently worked in industries like Professional Services and Education.
Carla has recently worked in business areas like Human Resources and Product Development.
Carla holds a Master in Industrial, Organisational & Business Psychology from University College London (UCL) and a Bachelor in Business Psychology from Birkbeck, University of London.
Carla has 6 certificates. Among them, these include: GIA, HPTI, and Myers-Briggs Type Indicator (MBTI Step I).
Carla is immediately available full-time for suitable projects.
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Calculated based on our freelancers’ daily rates as of 26 Aug 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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