Carla Smith - Leadership & Organisational Development Lead

Q: Where is Carla based?

Carla is based in Norton Lindsey, United Kingdom .

Q: What languages does Carla speak?

Carla speaks the following languages: English (Native), Afrikaans (Elementary) .

Q: How many years of experience does Carla have?

Carla has at least 20 years of experience. During this time, Carla has worked in at least 9 different roles and for 9 different companies . The average length of individual experience is 2 years and 3 months . Note that Carla may not have shared all experience and actually has more experience.

Q: What is Carla's latest experience?

Carla's most recent position is Head Tutor, Subject Matter Expert & Course Facilitator – Negotiation Strategies at Yale School of Management .

Q: What companies has Carla worked for in recent years?

In recent years, Carla has worked for Yale School of Management , London School of Economics , FrontTalent , and The Mind Gym Plc .

Q: Which industries is Carla most experienced in?

Carla is most experienced in industries like Professional Services , Education , and Automotive . Carla also has some experience in Energy , Banking and Finance , and Advertising .

Q: Which business areas is Carla most experienced in?

Carla is most experienced in business areas like Human Resources , Product Development , and Information Technology . Carla also has some experience in Project Management , Customer Service , and Marketing .

Q: Which industries has Carla worked in recently?

Carla has recently worked in industries like Professional Services and Education .

Q: Which business areas has Carla worked in recently?

Carla has recently worked in business areas like Human Resources and Product Development .

Recommended expert

Norton Lindsey, United Kingdom

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Experience

Aug 2024 - Present

1 year 10 months

New Haven, United States

Head Tutor, Subject Matter Expert & Course Facilitator – Negotiation Strategies

Yale School of Management

Lead executive-level Negotiation Strategies short course for global professionals.
Oversee overseas assessors, ensuring consistency, quality, and academic rigour.
Drive participant success through expert facilitation, coaching, and instructional leadership.
Connecting course content with participants real-world leadership and negotiation challenges.

Nov 2018 - Present

7 years 7 months

London, United Kingdom

Tutor, Subject Matter Expert & Course Facilitator – Leadership, Change & Negotiation

London School of Economics

Deliver global executive education programmes in Negotiation and Leadership & Change.
Coach senior professionals, supporting insight, self-awareness, and behavioural change.
Facilitate live virtual negotiation simulations and leadership discussions for international cohorts.
Contribute to course design, content refinement, and participant feedback to maximise learning impact.
Support participants in developing authentic leadership presence, confidence, influence, and strategic capability.
Create psychologically safe learning environments encouraging reflection, growth, and peer learning.

Jul 2018 - Present

7 years 11 months

Dubai, United Arab Emirates

Organisational Psychologist Consultant

FrontTalent

Design and facilitate leadership development programmes for senior leaders in Fortune 500 organisations.
Build leadership frameworks, competency models, and behavioural indicators across organisational levels.
Design assessment centre exercises aligned to capability, technical skills, and strategy.
Build leadership capability that drives growth, trust, and performance.

Jul 2018 - Present

7 years 11 months

London, United Kingdom

Senior Solutions Designer

The Mind Gym Plc

Design high-impact leadership and performance development solutions for global organisations.
Apply behavioural science to shift mindsets, habits, and leadership behaviours at scale.
Create engaging learning journeys, workshops, and tools that solve real business and people challenges.
Partner with clients to co-design solutions aligned with strategy and organisational culture.

Oct 2015 - Dec 2018

3 years 3 months

London, United Kingdom

Director & Co-Founder

Elcara Holdings

Co-founded a people-centred venture integrating wellbeing, coaching, and experiential learning.
Deliver development and wellness coaching for international business travellers and leaders.
Design experiences focusing on personal growth, resilience, and sustainable performance.

Nov 2013 - Oct 2015

2 years

Project Manager – Leadership Development Consulting

Mannaz

Managed complex leadership programmes for senior leaders in Fortune 500 organisations.
Oversaw end-to-end consultancy projects: diagnostics, design, delivery, evaluation, and stakeholder management.
Managed portfolios of high-profile global clients (€3m+), across Oil & Gas, Banking, Luxury, and Automotive.
Conducted and interpreted psychometrics (personality, intelligence, emotional intelligence, work behaviour).

Jan 2009 - Dec 2013

5 years

Support & Development

International Tanker Owners Pollution Federation

Jan 2008 - Dec 2009

2 years

Client Service Advisor

RogenSi

Jan 2005 - Dec 2006

2 years

Consultant

Deloitte

Industry Experience

See where this freelancer has spent most of their professional time.

Experienced in Professional Services, Education, Automotive, Energy, Banking and Finance, and Advertising.

Professional Services

Education

Automotive

Energy

Banking and Finance

Advertising

Business Area Experience

See which departments and functions this freelancer has contributed to most.

Experienced in Human Resources, Product Development, Information Technology, Project Management, Customer Service, and Marketing.

Human Resources

Product Development

Information Technology

Project Management

Customer Service

Marketing

Summary

Leadership Development Consultant and Organisational Psychologist with 18 years’ experience helping global organisations develop leaders, teams, and cultures where people thrive. I specialise in executive coaching, leadership programme design, behavioural change, and learning experience development, using psychology and behavioural science to deliver lasting organisational impact.

I help organisations perform better by putting people first - building self-aware, confident leaders who navigate complexity, lead change, and bring out the best in others. My work spans executive coaching, assessment, facilitation, and large-scale leadership interventions across corporate, academic, and international contexts.

When people thrive, organisations perform. I believe sustainable performance comes from developing human capability - self-aware leaders, psychologically safe teams, and cultures that enable growth, trust, and impact.

Skills

Leadership Development & Executive Coaching
Organisational & Business Psychology
Behavioural Change & Mindset Development
Learning Experience & Programme Design
Facilitation For Senior Leaders & High Potentials
Assessment Centres & Psychometrics
Negotiation & Influence
Virtual, Hybrid & Global Learning Delivery

Languages

English

Native

Afrikaans

Elementary

Education

Sep 2017 - Sep 2018

University College London (UCL)

MSc Industrial, Organisational & Business Psychology · Industrial, Organisational & Business Psychology · London, United Kingdom · Merit

Sep 2012 - Jun 2016

Birkbeck, University of London

BSc Business Psychology · Business Psychology · London, United Kingdom · 2:1

Certifications & licenses

GIA

Thomas International

HPTI

Thomas International

Myers-Briggs Type Indicator (MBTI Step I)

PPA

Thomas International

TEIQue

Thomas International

Test User (Ability & Personality)

British Psychological Society

Statistics

Experience

Total positions 9

Experience in Professional Services 17.5 y

Avg length 4 y 4 m

Longest experience 7 y 10 m

Global Experience

Countries worked in 3 (United Kingdom, United States, United Arab Emirates)

Primary country United Kingdom

Expertise

Recent roles Head Tutor, Subject Matter Expert & Course Facilitator – Negotiation Strategies, Tutor, Subject Matter Expert & Course Facilitator – Leadership, Change & Negotiation, Organisational Psychologist Consultant

Main industries Professional Services, Education, Automotive

Main business areas Human Resources, Product Development, Information Technology

Qualifications

Highest degree Master

Certifications earned 6

Profile

Created

May 2026

Last Update

May 2026

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Frequently asked questions

Have questions? Find more information here.

Where is Carla based?

Carla is based in Norton Lindsey, United Kingdom.

What languages does Carla speak?

Carla speaks the following languages: English (Native), Afrikaans (Elementary).

How many years of experience does Carla have?

Carla has at least 20 years of experience. During this time, Carla has worked in at least 9 different roles and for 9 different companies. The average length of individual experience is 2 years and 3 months. Note that Carla may not have shared all experience and actually has more experience.

What roles would Carla be best suited for?

Based on recent experience, Carla would be well-suited for roles such as: Head Tutor, Subject Matter Expert & Course Facilitator – Negotiation Strategies, Tutor, Subject Matter Expert & Course Facilitator – Leadership, Change & Negotiation, Organisational Psychologist Consultant.

What is Carla's latest experience?

Carla's most recent position is Head Tutor, Subject Matter Expert & Course Facilitator – Negotiation Strategies at Yale School of Management.

What companies has Carla worked for in recent years?

In recent years, Carla has worked for Yale School of Management, London School of Economics, FrontTalent, and The Mind Gym Plc.

Which industries is Carla most experienced in?

Carla is most experienced in industries like Professional Services, Education, and Automotive. Carla also has some experience in Energy, Banking and Finance, and Advertising.

Which business areas is Carla most experienced in?

Carla is most experienced in business areas like Human Resources, Product Development, and Information Technology. Carla also has some experience in Project Management, Customer Service, and Marketing.

Which industries has Carla worked in recently?

Carla has recently worked in industries like Professional Services and Education.

Which business areas has Carla worked in recently?

Carla has recently worked in business areas like Human Resources and Product Development.

What is Carla's education?

Carla holds a Master in Industrial, Organisational & Business Psychology from University College London (UCL) and a Bachelor in Business Psychology from Birkbeck, University of London.

Does Carla have any certificates?

Carla has 6 certificates. Among them, these include: GIA, HPTI, and Myers-Briggs Type Indicator (MBTI Step I).

What is the availability of Carla?

Carla will be available full-time from June 2026.

What is the rate of Carla?

Carla's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.