Alexandra Grözinger
Test Coordinator Project GoDigital
Experience
Test Coordinator Project GoDigital
Insurer
Supported test management and provided guidance on replacing the existing back-end system for composite insurance with a modern IT platform.
Planned and managed test execution and test analysis.
Documented test results in JIRA/XRAY and performed defect management.
Created and continuously updated checklists to ensure quality.
Created Confluence pages to support test execution and documentation.
Prepared test closure reports after each test cycle.
Methods: Process planning, status tracking, process optimization, process execution, process quality assurance.
Tools: MS Office, Outlook, JIRA, Confluence, Wiki.
Benefit: Supported test management in preparing, executing, and documenting various test cycles.
Release Management Easytel
Telecommunications
Took over release management for the Easytel system.
Planned and coordinated release management, including annual planning and all required alignments.
Participated in sprint reviews and led the stabilization phase after GoLive.
Supported test management in optimizing test case execution processes, including implementing XRAY and migrating from HP-ALM to XRAY.
Methods: Process planning, status tracking, process optimization, process execution, process quality assurance.
Tools: MS Office, Outlook, JIRA, Confluence, Wiki.
Benefit: Ensured continuity of release management for Easytel.
Environment Management Project Finance22ready
Insurer/Savings Bank
Took over environment management for the Finance22ready project and supported test management.
Planned and coordinated environment provisioning for the migration from SAP FI to S/4HANA, including around 60 subsystems, each adapted to the current project phase.
Supported test management in defect handling and all related tasks.
Gained a basic understanding of technical and functional issues to relieve the core project team.
Collected system requirements from subprojects and coordinated with the project's functional test managers.
Scheduled system deployments in coordination with IT change, release, and environment management.
Coordinated requirements from definition through implementation to system provisioning.
Handled operational system reservation, including JIRA management.
Methods: Process planning, status tracking, process optimization, process execution, process quality assurance.
Tools: MS Office, Outlook, JIRA, Confluence, Wiki, Clarity.
Benefit: Provided the required test system landscape to ensure the migration to S/4HANA.
Took over conceptualization of process tests for approval of the New Bank Control
Bank
Independently conceptualized acceptance-relevant process tests as part of the New Bank Control.
Analyzed existing processes and defined the necessary structure to map process tests.
Aligned the approach with the Chief Process Officer.
Developed a concept for handling process tests and their integration into test management.
Methods: Process analysis, process creation.
Tools: MS Office, Outlook, CAWEMO, JIRA, Confluence.
Benefit: Established and agreed on the approach for handling process tests for the New Bank Control.
Quality Assurance, Project Support in Test, Release, and Deployment Management
Schwarz IT
Quality assurance during the redesign of TRD processes (test, release, and deployment management).
Critically reviewed the newly defined TRD processes and conducted a status assessment.
Prepared and presented project results in Confluence.
Supported project management with technical questions regarding TRD processes.
Identified improvement potentials and aligned enhancements with related processes.
Methods: Process analysis, process optimization, process quality assurance.
Tools: MS Office, Lotus Notes, Confluence, IT4You.
Benefit: Harmonized processes at Schwarz IT for test, release, and deployment management.
Project manager for the introduction of the xbAV platform
Insurer/Building society
Assumed project management for the xbAV platform project.
Planned and coordinated project implementation, as well as business and IT-technical alignment and conceptualization with key players and power users.
Managed a project team of 20 staff members.
Developed the implementation and rollout strategy and created the project plan in Clarity (OWB).
Conducted and followed up on workshops and status meetings, and prepared project status reports for the steering committee.
Ensured required quality for all project documentation according to the set standards.
Coordinated external service providers.
Methods: process planning, status tracking, process optimization, process execution, process quality assurance.
Tools: MS Office, Outlook, JIRA, Confluence, Wiki, Clarity, OWB.
Benefit: introduced the xbAV pension administration platform for corporate clients with digital self-services and a standardized inbox for case processing.
Project manager for ESB service replacement from IBM WebSphere and IT shop migration
Insurer/Building society
Led the project to replace ESB services and migrate the IT shop from version 6.1.3 to 8.
Planned and coordinated project execution, including alignment with key players and power users.
Managed a project team of up to 16 members.
Developed implementation and rollout strategy and created the project plan in Clarity (OWB).
Ensured project quality and compliance with the causal chain.
Conducted workshops and status meetings, and presented project progress to the steering committee.
Methods: process planning, process optimization, process execution.
Tools: MS Office, Outlook, MS Visio, JIRA, Wiki, Clarity, OWB, DIM.
Benefit: enterprise-wide replacement of ESB services for cost savings and migration of the central ordering platform to ensure vendor support.
Assumed defect management within Test Service Test Management
Automobile bank
Independently set up, implemented, and executed a suitable defect management process.
Designed the defect management process across three different responsibility areas.
Developed and aligned related use cases and coordinated tool synchronization with external service providers.
Analyzed and evaluated defect management for the use of new software components in quote entry and application creation.
Methods: process creation, process optimization, process execution, process implementation.
Tools: MS Office, Outlook, MS Visio, JIRA, Confluence, HP ALM, Windows, host, client/server.
Benefit: ensured a functioning defect management process in a heterogeneous tool landscape.
Assumed IT test management for the reorganization of mortgage financing
Building society
Independently managed IT test management and developed guidelines for test case documentation, ensuring compliance with the causal chain.
Planned and coordinated test management and the complex test environment, including commission accounting.
Set up effective test reporting and ensured test quality.
Planned and coordinated the necessary production rollout, including developing rollout plans.
Conducted requirement-specific workshops to clarify open issues.
Methods: process planning, process optimization, process execution, process implementation, process quality assurance.
Tools: MS Office, Outlook, MS Visio, JIRA, SQS Test Professional, Windows, host, client/server, SAP.
Benefit: ensured the commissioned functionality at the desired quality and a smooth production rollout.
Assumed IT test management for the introduction of a new home savings tariff
Building society
Independently managed IT test management and developed guidelines for test case documentation.
Planned and coordinated test management and set up effective test reporting.
Planned and coordinated the necessary production rollout and created the related plans.
Conducted requirement-specific workshops and ensured test quality.
Methods: process planning, process optimization, process execution, process implementation, process quality assurance.
Tools: MS Office, Outlook, MS Visio, JIRA, SQS Test Professional, Windows, host, client/server.
Benefit: quality assurance of new functionalities and existing processes such as provisioning.
Support agile release and test management for the website
Automotive Manufacturer
Independent execution of IT test and release management according to Scrum.
Planning and coordination of test management and participation in sprint reviews.
Conducting Go/NoGo meetings and sprint-related tests.
Commissioning releases for production and test environments with operations.
Performing smoke tests after release deployment.
Methods: process planning, process optimization, process execution, process quality assurance.
Tools: MS Office, Outlook, MS-Visio, JIRA, Confluence, Windows, web applications.
Benefit: Ensuring functional coverage and a seamless production rollout including documentation.
IT Test Management for the Introduction of a New Building Society Tariff
Building Society
Independent execution of IT test management and development of guidelines for test case documentation.
Planning and coordination of test management and setup of meaningful test reporting.
Project support in requirement-related workshops to clarify open issues.
Ensuring availability of test environments and communication of software changes.
Creation of production rollout plans.
Methods: process planning, process optimization, process execution, process implementation, process quality assurance.
Tools: MS Office, Outlook, MS-Visio, ClearQuest, JIRA, SQS-Test Professional, Windows, Host.
Quality Assurance through Training on Test Methodology and Workshop Facilitation
Insurance Company
Independent delivery of training on the company's test methodology and logical test case design.
Facilitation of requirement-specific workshops, mainly in life insurance, to build a shared understanding.
Planning and coordination of trainings and updating and creation of training materials.
Performing quality assurance measures when creating logical test cases.
Providing feedback from trainings for continuous improvement of test methodology.
Methods: process planning, process optimization, process execution, process implementation, process quality assurance.
Tools: MS Office, Outlook, MS-Visio, Serena Dimension, HP-QualityCenter, Windows, SAP.
Benefit: Company-wide rollout of test methodology and process support for test and release management.
Technical Project Management for the Implementation and Training of the New Order Model
Insurance Company/Building Society
Took over technical project management for training and rollout of the newly developed order model.
Planning and coordination of the rollout strategy and creation of customized training materials.
Leading the project team of 7 staff members.
Selecting and managing pilot projects to validate the order model and conducting pilot user trainings.
Conducting train-the-trainer sessions and workshops.
Creating project plans in Clarity and capturing additional requirements from the pilot phase.
Methods: process planning, process optimization, process execution, process implementation.
Tools: MS Office, Outlook, MS-Visio, MKS, Clarity, ClearQuest, Windows, AIX.
Benefit: Company-wide rollout of the newly developed order model.
Support requirement management and KPI gathering
Automotive Group
Supporting a development department in capturing, aligning, and tracking requirements for sprint planning.
Advising on workflow documentation for the introduction of Change Synergy.
Gathering metrics in diagnostic software development to support team management in process control.
Analyzing internal processes, developing metrics and visualizing them in charts, including presentation to the client.
Methods: requirement management, process analysis.
Tools: DOORS, Change Synergy, MS Office, Lotus/Outlook, MS-Visio, Windows.
Benefit: Supporting internal process control through meaningful metrics.
Provision of training environment, environment concept and development of the order model
Insurer/Savings Bank
Provision of a standalone host training environment in cooperation with configuration management.
Development of a group-wide environment concept for maintenance, ongoing projects and new developments.
Creation of a new, audit-proof order model to manage releases, taking the environment concept into account.
Analysis and optimization of environment management processes and development of a test calendar.
Execution and documentation of tests of the order model in the MKS prototype.
Creation of best practice materials for using the new model.
Methods: process analysis, process planning, process optimization, process execution, process implementation.
Tools: MS Office, Outlook, TSO/IST, MS Visio, MKS, SQS Test Professional, Clarity, test calendar, ClearQuest.
Test management and training for project eLease
Financial Services Provider
Took over test management for the eLease project and led the subsequent project training.
Created the test concept and performed individual tests with custom documentation.
Managed 15 project testers and trained them in the test methodology and SQS Test Professional.
Tracked defects using Mantis during the test phases.
Planned and delivered staff training for a total of 440 employees, including preparation of materials.
Methods: process analysis, process planning, process execution.
Tools: SQS Test Professional, MS Project, MS Visio, MS Office, Notes/Outlook, Mantis, Oracle, Windows.
Head of version, configuration and release management
Financial Services Provider
Led and expanded the version and configuration team and introduced release management according to ITIL.
Standardized and optimized existing configuration and release build procedures to improve quality and reduce costs.
Adapted the Change Synergy lifecycle to the bank's requirements and conducted training.
Coordinated central release dates and reviewed upcoming software rollouts.
Designed the process for releasing complex releases into production environments like AIX, Host MVS and WebSphere.
Integrated test management into release management at DaimlerChrysler Bank.
Developed KPIs to measure release quality.
Methods: process analysis, process design, process implementation, process optimization, process integration.
Tools: CM and Change Synergy, Perl, batch/script programming, MS Project, MS Visio, Informix, Unix, AIX, Windows, SAP, Host MVS, WebSphere.
DSL modem development
Telecommunications
Developed software for new DSL modem service features.
Created software specifications and handled development, integration and documentation of changes.
Conducted tests, acceptance and maintenance of the programs.
Methods: requirement management, requirements analysis, product development and integration.
Tools: C/C++, MS Office, ClearCase, CVS, Linux.
Charging development
Telecommunications
Expanded and adjusted existing functions for fee recording.
Created software specifications and handled development, integration and documentation of changes.
Performed module tests (SMART) as well as unit and integration tests.
Conducted reviews and inspections of software development.
Methods: requirement management, requirements analysis, product development and integration.
Tools: Chill (Pascal), SMART, MS Office, Windows, Unix.
Mobile Communications Development
Telecommunications
Extending functions in the mobile communications area (DSS1).
Creating software specifications and developing, integrating, and documenting software modules.
Performing tests, acceptance checks, and reviews of software development.
Methods: requirements analysis, product development, and integration.
Tools: Chill (Pascal), C/C++, MS Office, Windows, UNIX.
Real-Time Program Development (LZB)
Transport Systems
Converting the complex real-time program (LZB80) to Pascal to meet new safety standards of Deutsche Bahn AG.
Adapting the design based on structure charts and coding in Pascal and assembly.
Performing offline tests and integrating own and external program parts.
Ensuring the software is maintainable.
Methods: requirements analysis, product development, and integration.
Tools: Turbo Pascal 5.0, 8086/80286/80386 assembler, MS Office, Windows.
Industry Experience
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Experienced in Insurance, Banking and Finance, Telecommunication, Automotive, Transportation, and Retail.
Business Area Experience
See which departments and functions this freelancer has contributed to most.
Experienced in Information Technology, Quality Assurance, Product Development, Project Management, Operations, and Business Intelligence.
Skills
- Needs Analysis
- Process Drafting
- Process Design
- Process Implementation
- Process Optimization
- Process Quality Assurance
- Requirements Creation
- Software Development
- Software Testing (Module, Functional, Integration, And Regression Tests)
- Test Management
- Communication And Conflict Management
- Time Management
- Strong Moderation And Presentation Skills
- Scrum
Tools:
- Clearcase
- Clearquest
- Mantis
- Mks
- Cvs
- Cm And Change Synergy
- Doors
- Ms-office
- Ms-project
- Ms-visio
- Pascal
- Basic
- C
- C++
- Assembler
- Sqs-test
- Clarity
- Hp-qualitycenter
- Serena Dimensions
- Oracle
- Informix
- Windows
- Unix
- Aix
- Linux
- Mvs
- Websphere
- Sap
- Jira
- Confluence
- Cawemo
- Xray
Topics:
- Introduction To Change And Release Management
- Environment Management
- Test Management
- Requirement Management
- Training And Coaching
- Version And Configuration Management
- Quality Management
- Project Management
- Consulting
- Software Lifecycle
- Business Processes
- Test Methodology
Industries:
- Financial Services And Insurance
- Telecommunications
- Automotive Group
- Retail
Languages
Statistics
Experience
Expertise
Profile
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