DocuSign Experts in Germany

• Grew a T1 client's monthly GMV by 40% in 4 months via a weekly marketing campaign schedule, while running our 1st South African product exclusivity campaign which generated 30% of the account's total GMV during launch month.
• Managed a portfolio of 13 T1 and T2 client accounts across the UK and South African markets, holding full P&L accountability for major brands including BetVictor, DAZN, and Entain.
• Expanded existing accounts into 4 new regulated markets to grow portfolio revenue organically, while successfully resolving a critical product configuration dispute to preserve a key T1 partnership.
• Onboarded 3 major clients by orchestrating cross-functional alignment across legal, tech, marketing, and sales teams. Tailored launch and growth plans, secured premium product placement and marketing activities on the client side from day one.

• Privacy by Design and by Default
• Working with OneTrust: creating and managing records for requesters
• Interface role: mediation and communication between the DPO and the specialist departments, including clarifying data protection questions
• Handling data protection incidents: analysis, documentation, and coordination of measures
• General advice on data protection topics: support with data protection-related questions
• Process optimization: identifying room for improvement in processes and implementing changes
• Documentation & reporting: creating reports on data protection incidents or general data protection topics for the DPO and weekly reports for the line manager for presentation in the performance board
• Risk assessment & compliance: support in assessing data protection risks in new projects or processes
• Distribution and independent handling of email requests or requests from the DPO: all incoming tickets are divided among team members, with no specialization in the tasks. Tickets are created and tracked in Jira.

Approach/Methods:

• Stakeholder management
• Communication at C-level
• Timeline and implementation plan

• Interim HR Management
• Management consulting in the field of HR
• Currently 2 clients:
• Interim HR
• High performance team development
• From August 2026 full time freelance

• Led the global HRIS transformation program (16 country units): program setup, PMO, phase planning, status reporting, and steering up to partner/SteerCo level
• Built an HR readiness assessment framework (6 dimensions, weighted scoring) as a decision basis for implementation and AI maturity — mandated by the board as the project outcome
• HR process architecture: analysis of 80+ level-3 processes and 87 ISO process documentations across 13 country clusters; gap analysis and harmonization roadmap
• Designed agentic AI HR processes (hiring, onboarding, probation period management) on SAP S/4HANA Private Cloud and ServiceNow — human-in-the-loop design, process screening for agentic potential, decision paper at partner level
• HRIS market analysis: vendor screening, criteria framework, and evaluation logic for system selection
• HR target operating model: organizational analysis, archetype framework (9 dimensions), governance design for a global HR function
• Self-assessment tools and workshop formats for 16 country HR teams incl. nomination and stakeholder management; SharePoint project hub and communication architecture
• AI-supported consulting delivery: my own Claude-based working model for analysis, document creation, and project management — one consultant delivering program output

Introduction: Companies today face two major challenges: maintaining a pristine Workday tenant AND simultaneously developing an AI strategy that goes beyond mere experimentation. With CloudMcFly, I combine 10+ years of experience as a Workday Architect & PMP with cutting-edge AI strategy consulting. I don't offer theoretical concepts; I deliver implementable solutions. Core Services:

• 1. AI Readiness & Process Audit Not every process requires AI. I analyze your HR/Finance processes (Workday & Non-Workday) to identify "low-hanging fruits" for automation and AI integration. Outcome: A concrete action plan including ROI calculation.
• ️ 2. AI Strategy & Governance Roadmap From vision to execution. Together, we define guidelines (Ethics, Data Privacy, EU AI Act) and select the right tools (ChatGPT Enterprise, Copilot, Custom Agents). Outcome: A secure roadmap approved by Management and IT.
• ️ 3. Workday Architecture & Optimization As a certified Architect, I ensure your Workday tenant remains stable while we integrate new technologies (Launch, PEX, Delivery Assurance).
• 4. Enablement & Workshops An "AI Driving License" for your teams. Hands-on workshops on Prompt Engineering, Automation (n8n/Make), and operational efficiency.
• Interested in Pricing & Packages? Visit [link] The AI chatbot on my homepage knows all my consulting packages and can provide immediate details on pricing and availability. Give it a try!

• Datacenter setup, updates, connectivity and Disaster recovery setup.

• Technologies used: VMware ESXi 8, DevOps, Office 365, VM, Hyper-V, Workplace, Power BI.

• Enterprise and IT strategy
• Digital transformation
• Process and portfolio management
• Interim IT management

At BITGRIP (an IT Consultancy in Berlin, holacratically organized), I hold a broad people role encompassing learning, technology, data, and recruiting. As Learning & Development Expert, I design development pathways, career models, and compensation frameworks, conduct development and salary reviews, and establish a learning culture that connects individual growth with corporate strategy. As People Tech Strategist, I drive the digital transformation of the HR function, identify relevant technologies, and implement GDPR-compliant HR systems including AI integration. As People Data Analyst, I collect and interpret people data, develop metrics and visualisations, and derive strategic recommendations to improve employee satisfaction and retention. As Talent Sourcer, I own the end-to-end recruiting process — from active candidate outreach and job advertising through selection interviews to managing the talent pool and external recruitment partners. I also serve as Circle Ambassador for the People Circle. Across all these roles, I form the central people function shaping the strategic and operational foundation for a future-oriented, human-centred organisation at BITGRIP.

Alongside my self-employment, I work in this part-time permanent position three days a week (Tue - Fri).

• Network elements, network, operational and operator-related systems
• Supporting around 20 different products (managed agile)
• Requirements analysis and management (functional and non-functional)
• Test concept and planning (scope, test phases, effort, schedule, resources, organization, etc.)
• Aligning approach with clients and service providers
• Managing and assisting in creation of test cases for system, integration and end-to-end tests
• Guiding and supporting test execution
• Defect management and planning bug fixes with external providers
• Preparing and facilitating workshops
• Regular reporting and creating automated test reports
• Further development of agile testing methodology and configuration of supporting tools
• Conceptual support in developing a quality seal for rating product and service quality of internal and external providers
• Requirements engineering based on ISO/IEC 25010, Scrum, SaFE
• BMC Remedy, Atlassian Confluence, Atlassian Jira (including plugins Xray, Structure), Microsoft Office (incl. Visio), Obsidian, doxis document management system, Gitlab, Obsidian

• One of two lead developers in team of 5
• Collaborated closely with the two non-technical co-founders: planning and breaking down roadmap
• Assisted in preparations for ISO 27001:2002 certification
• Ensured maintainability: paid down technical debt, ensured up to date and maintained dependencies, slimmed down CI pipeline
• Contributed significant parts of a major design overhaul (switch to Tailwind + LiveView)
• Implemented a new "distribution" feature (secure document sending with watermarking and tracking), CQRS
• Contributed significant parts to a dynamic report export system. Allows admin users to create reports using a visual UI. Performant streamed export
• Worked on PDF timecard generation and watermarking
• Worked on Docusign integration for digital signing flows

• Implemented Service Tickets functionality for the HOLAWAL Partner Portal, taking full ownership of the epic from architectural design to delivery
• Conducted stakeholder meetings, defined solution approach, and developed a reusable dynamic LWC component that enables configurable flow creation through JavaScript file settings
• Implemented the IP-VPN workflow as a new business product and managed its end-to-end delivery using Salesforce Communication Cloud
• Designed and developed a customer-facing quoting mechanism enabling external customers to view and accept quotes seamlessly
• Localized and enhanced the customer portal by implementing Dutch translations, improving usability and engagement for a major Dutch client
• Designed a quote request submission flow for the customer portal using Balsamiq wireframing tool, ensuring all required details were captured upfront
• Developed an order form flow using Lightning Web Components to capture products, linked services, and service locations
• Configured Salesforce Industries CPQ by modifying existing products, adding new attributes, and implementing validations to enhance product customization and accuracy
• Implemented Apex mocking using the FFLIB library to build efficient, maintainable, and high-coverage test classes

• Managed the complete sales funnel from lead generation and client acquisition to closing placements using self-administered CRM tools (e.g., Loxo, HubSpot, or Pipedrive).
• Drafted service agreements, calculated project fees, and negotiated terms with B2B clients, mirroring the creation and dispatch of offers and contracts required for Sales Support.
• Independently identified new project opportunities through platform monitoring and proactive networking, demonstrating the monitoring of tender platforms skill.
• Conducted deep-dive requirements analyses with clients to understand their technical needs, translating them into successful search strategies (Solution Selling).

• Engage with stakeholders across departments to identify and document business needs, goals, and objectives.
• Conduct interviews, workshops, and surveys to gather comprehensive requirements for Salesforce solutions.
• Configure Salesforce products such as Sales Cloud, Service Cloud, Marketing Cloud, Health Cloud, and Data Cloud to align with the company's requirements.
• Analyze existing business processes and identify opportunities for improvement and automation within the Salesforce platform.
• Build campaigns, automation and journeys, data management, API and integrations, scripting and customization, analytics and reporting, introduction of generative AI capabilities.
• Develop custom applications using Apex, Visualforce, and Lightning Components; create and customize Salesforce objects, workflows, validation rules, and triggers; implement custom user interfaces using Lightning Web Components (LWC).
• Develop training materials and conduct training sessions to ensure effective user adoption of Salesforce solutions.
• Provide ongoing support to end-users, addressing issues and ensuring they are proficient in using Salesforce tools.
• Create and execute test plans, including unit testing, integration testing, and user acceptance testing (UAT).
• Identify and resolve issues, ensuring that Salesforce solutions meet business requirements and quality standards.
• Design and implement customized reports and dashboards to provide actionable insights and support data-driven decision-making and product delivery.

• Founded FK Solution Design GmbH and acts as managing partner.
• Optimizes existing system landscapes, reduces data silos, and connects software systems.
• Enables more efficient data usage and reduces process lead time.