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Bring in UX consultants for user research, journey mapping, interface reviews, design system work, and conversion-focused improvements. Get fast, precise matching with vetted, available freelancers.
About the role
What they do
A UX consultant helps companies turn product goals into clear user experiences. They look at the full journey, from discovery to task completion, and point out where users get stuck. In Berlin, this often means work for product teams, SaaS companies, agencies, and scale-ups that need outside eyes on a live product or a new concept.
- Review interfaces, flows, and content for usability gaps
- Run user research and turn findings into practical recommendations
- Map journeys, journeys-to-task, and service touchpoints
- Support product teams with design direction and prioritization
Typical deliverables
Strong UX consultants do not just give feedback. They deliver concrete outputs that teams can use in sprints, workshops, and stakeholder reviews. Common work includes audit reports, research summaries, journey maps, wireframe input, and test plans.
- Heuristic UX audits and annotated screen reviews
- User interview guides and usability test scripts
- Journey maps, service blueprints, and opportunity maps
- Actionable recommendations for product, content, and design teams
Core skills
A good UX Consultant combines research, interaction thinking, and clear communication. They need to read both user behavior and business constraints, then explain trade-offs in plain language. Many clients also expect comfort with product discovery, accessibility basics, and stakeholder workshops.
- User research methods such as interviews, testing, and surveys
- Information architecture, navigation, and interaction patterns
- Figma, Miro, FigJam, and analytics tools
- Accessibility-aware thinking and strong facilitation skills
When to bring one in
Companies hire a UX consultant when the product feels unclear, conversion drops, or the internal team needs specialist support. They are also useful before a redesign, after a failed launch, or when design decisions are stalled by conflicting opinions. In Berlin, this often fits digital products, fintech, mobility, and B2B teams that need remote collaboration but also value on-site workshops in German or English.
What good looks like
A strong UX consultant is precise, structured, and hard to distract. They ask the right questions, connect user needs to business goals, and give advice that can be implemented by product managers and designers. They also know when to challenge assumptions and when to validate them with research.
Working with them
Freelance UX consultants are a good fit when you need focused expertise without adding a permanent role. They can join for a few workshops, a discovery phase, or a longer product improvement track. The best ones adapt quickly to your setup, whether your team works in sprint cycles, discovery flows, or a design system-led process.
Meet FRATCH UX Consultants
Geza Lakatos
UX Consultant
Last position:
UX Strategist & AI App Developer (AI-assisted App Strategy) at Own Projects (Nutrycoach.ai, LuxuryBandit)
Conceptualizing and developing AI-powered app MVPs from the first idea to a working product. I combine UX strategy with modern AI and no-code tools — especially Claude and Claude Code, where I work directly in the terminal on real code (React, Vite), complemented by Figma, Bolt.new, and Base44 — to quickly validate and build product ideas. Personal platforms: Nutrycoach.ai (AI nutrition coaching with role-based dashboards for clients, coaches, and admins, AI meal analysis, and a scalable design system) and LuxuryBandit (content/creator app). This led to my own practice 'AI-assisted App Strategy', which combines human creativity, UX logic, and intelligent automation.
David Barel
Senior UX Researcher & Strategic Consultant
Last position:
Senior UX Researcher & Strategic Consultant at adidas
- Leading mixed-methods discovery for the adidas Running App, using interviews, surveys (incl. choice-modeling), and AI-powered market/app-review intelligence to surface user needs and engagement opportunities.
- Partnering closely with Product, Content Storytelling, CRM, and Analytics teams to translate insights into product direction, segmentation opportunities, and rapid experimentation.
- Synthesizing extensive internal and external research to map knowns, identify critical knowledge gaps, and build an evidence-based research roadmap that supports continuous discovery and optimization.
- Championing AI-supported research practices by guiding cross-functional teams in leveraging AI for faster user feedback synthesis, market intelligence, and rapid workflows.
Christoph Ketel
Senior UX/UI Design Consultant
Last position:
Senior UX/UI Design Consultant at Taxdoo
- Collection of user stories across the whole platform, leading the redesign process.
- Dashboard redesign based on user research.
- Establishing a workflow for kickoff sessions as well as planning the way of working & collaboration across several teams and disciplines.
Martin Bender
Creator
Last position:
Creator at About Jacky
- Pioneered a service together with my colleague Manuela Risch that utilize visual storytelling and the "Jobs to Be Done" framework for discovery research and strategic alignment
Rupert Platz
UX Consulting and Concept Development
Last position:
UX Consulting and Concept Development at Mercedes-Benz
- UX consulting and concept development for the web
- Innovation consulting for the experience of Mercedes owners worldwide
Konstantin Escher
Lead User Researcher & UX Consultant
Last position:
Lead User Researcher & UX Consultant at Self-Employed
I am helping companies increase their customer-centricity and confidence in decision-making by running qualitative and quantitative user research projects.
I am supporting clients during their UX kick-off phases by hiring and mentoring internal UX professionals and setting up tools, principles, and processes.
Johannes Herseni
Lectureship in UX Design and Innovation Strategy
Last position:
Lectureship in UX Design and Innovation Strategy at Johannes Herseni German Federal University of Applied Administrative Sciences
Alexander Beck
UX/UI Consultant
Last position:
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UX Consultants statistics
Aggregated from the professional profiles of matched freelancers.
Experience
16 years
Position duration
2.6 years
Positions per freelancer
8
Top business areas
Product Development, Marketing, Research and Development
Top industries
Information Technology, Media and Entertainment, Automotive
Certification focus areas
Research and Development, Business Intelligence, Logistics
Bachelor's degree or higher
100%
Master's degree or higher
75%
Doctorate
25%
Certifications per freelancer
1
Most common languages
German, English, French
Speak two or more languages
88%
Daily Rate Distribution
The chart shows how the daily rates of freelancers in this role are distributed, based on recent contracts on our platform. Each bar covers a rate range — its height shows how many freelancers charge within that range. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
Average rates for UX Consultants & Seniority distribution
Rates are based on recent contracts and do not include FRATCH margin.
The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
Frequently Asked Questions
Do you have questions? Here you can find further information about FRATCH
A UX consultant reviews how a product works for users and where the experience breaks down. They may audit screens, run research, shape journeys, and suggest changes that product and design teams can ship. In freelance work, the scope is usually focused on a specific product problem, redesign, or discovery phase.
Use a UX consultant when you need outside expertise for a clear phase of work, not long-term coverage. That is common for product reviews, redesigns, launches, and stalled decision-making. A freelancer is often faster to bring in when the team needs help now and the scope is well defined.
A UX Consultant often combines both research and design thinking, but the role is broader and more advisory. A UX designer usually focuses more on screens and flows, while a UX researcher goes deeper into user studies and evidence. In practice, some freelancers cover all three areas, especially in smaller teams.
Look for strong research skills, clear product thinking, and the ability to explain recommendations without jargon. A good UX consultant should be comfortable with interviews, usability testing, information architecture, and workshop facilitation. Tool knowledge matters too, especially Figma, Miro, and the analytics stack your team already uses.
A UX consultant should leave behind usable output, not just opinions. Common deliverables include audit notes, research summaries, journey maps, wireframe guidance, and practical next steps for the team. If the work is strategic, they may also define assumptions to test before design starts.
Yes, most UX consultants can work remotely with Berlin teams without any problem. On-site time is useful for workshops, stakeholder alignment, and early discovery sessions, especially when several departments need to agree on priorities. Many clients use a hybrid setup so the consultant can join key meetings in person and do the rest online.
A strong UX consultant connects user evidence to a clear business case and does not stop at surface-level feedback. Look for specific examples of work on similar products, the ability to frame trade-offs, and recommendations that are realistic for your team. Good consultants ask sharp questions before they propose solutions.
Berlin teams in SaaS, fintech, mobility, e-commerce, and digital services often bring in a UX consultant. These companies usually need help with complex flows, product growth, or interface clarity across multiple user groups. Agencies also hire freelance UX consultants when a client project needs extra depth or a fresh perspective.
The average hourly rate for UX Consultants in Berlin is 91 €, which corresponds to a daily rate of about 728 € based on an 8-hour working day.
Of the freelancers working as UX Consultants in Berlin, 100% hold at least a Bachelor's degree, 75% hold at least a Master's degree, and 25% hold a doctorate.
On average, freelancers working as UX Consultants in Berlin have 16 years of professional experience, with a single engagement typically lasting around 2.6 years.
The most common languages among freelancers working as UX Consultants in Berlin are German (100%), English (88%), and French (25%).
The most common industries among freelancers working as UX Consultants in Berlin are Information Technology (100%), Media and Entertainment (75%), and Automotive (63%).
The most common business areas among freelancers working as UX Consultants in Berlin are Product Development (100%), Marketing (88%), and Research and Development (75%).
FRATCH UX Consultants main locations
Our freelancers and interim experts are at home across the DACH region — available on-site in the major business hubs or fully remote. Choose a location to discover matched specialists, local market insights and up-to-date availability.
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Philipp Thomaschewski
FRATCH CEO
