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Domain Lead SME: MarTech & Telco Marketing (m/f/d)

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Project specification

Project location
Location Zürich, Switzerland
Project capacity
Capacity 100%
Remote work ratio
Remote up to 60%
Required languages
Languages
English (Advanced)
German (Advanced)

Project expertise

Industries
Telecommunication
Areas
Marketing

Description

A company is looking for a Domain Subject Matter Expert (SME) specializing in MarTech and Telco Marketing to support initiatives in Zurich. The role involves working on-site 2–3 days per week and contributing to the development and execution of marketing strategies and operations within the telecommunications domain.

The goal of the project is to enhance marketing effectiveness through advanced tools and methodologies, focusing on customer retention, pricing strategies, and campaign operations. The SME will play a pivotal role in framing use cases, leading workshops, and capturing business requirements to drive success.

  • Frame use cases such as churn, CLV, upsell, cross-sell, and offers.
  • Lead workshops on KPI, CLV, offer-rule, and BSI activation.
  • Capture business requirements and define success criteria.
  • Provide expertise in Telco B2C marketing, retention strategies, pricing, and campaign operations.
  • Utilize Adobe Experience Cloud for BSI-style activation and consent management (FADP compliance).

Requirements

  • 8+ years of experience in business analysis and workshop leadership.
  • Expertise in Telco B2C marketing, retention, pricing, and campaign operations.
  • Proficiency in Adobe Experience Cloud and BSI-style activation.
  • Knowledge of consent management and compliance with FADP.
  • Strong skills in framing use cases and leading activation workshops.

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Frequently asked questions

The project is based in Zürich, Switzerland.

The project requires a commitment of 100% capacity (full-time).

The project offers 0 - 60% remote work.

The project requires English (Advanced) as essential language. Additionally, German (Advanced) is desirable.

The project is related to the following industry: Telecommunication.

The project covers the following business area: Marketing.

Yes! Recommend a freelancer for the project and earn 30% of FRATCH's profits every time they get placed — for the duration of that project. Simply share your invite link with a colleague to get started.

To apply for the project, click the Apply button on the project page to submit your profile for review. We will forward your resume to the client and get back to you within a few days.

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