Oliver K.-IT-Consultant
Check rate
Experience
IT-Consultant
FORMAT Software
- Experienced in end-to-end project management—from presales support and technical integration to project coordination, workshops, and user training.
- Responsible for the release process of the in-house Windows Client software and its documentation.
- Handling 1st- and 2nd-level Windows Server support tasks as well as onboarding new macOS/iOS staff.
Seeking employment
Service Owner
Seibert Media GmbH
- Familiarized with agile working methods (Scrum/Kanban).
- Learned Atlassian Jira and Confluence.
- Managed support and handled 1st-level support tasks.
Break | Health reasons
- Fully recovered with no impact on my ability to work.
Product trainer
Beko/Grundig GmbH
- Trained specialist retailers on white goods.
- Developed training materials for the DACH region.
- Designed the technical setup of a showroom for Freshservices product presentations.
Job seeking
- Changed employer to deepen documentation and training skills
Call Center Coordinator
DI Support GmbH
- Designed and set up technical support for newly introduced passport photo kiosks in the dm drugstore chain
- Created the necessary documentation
Sales Representative
Vorwerk Group
- Built a sales team in my own territory
- Sold the company's own products
Customer Service Team Lead
EOL Group GmbH
- Set up customer service for in-house portals in cashback, location-based services and e-commerce
- Trained new and existing colleagues
- Implemented an open-source ticket system (OTRS) overnight for cost reasons
- Achieved top customer service rating with the baludo.de portal, ahead of Fressnapf and Amazon
Account Manager
Gekologic Group AG
- Advised, planned and sold photovoltaic systems
- Left job due to employer insolvency
Time off | Personal
- Time off for family reasons
Team Leader CC
KreFa Services GmbH, SWK
- Implementation of the reforms in the TMG and VVG within online loan sales
- Operational and disciplinary management of a 14-member sales team
- Training employees in consultative sales of residual credit insurance
- Increased commission income in the residual credit insurance business by introducing consultative sales
Acting Head of Sales, Advisor
Nürnberger Versicherungs-Gruppe AG
- Advising on and selling financial services products (B2B/B2C)
- Acting responsibility for 16 general agencies in the Rheinhessen area
- Training and onboarding new and experienced advisors
- 2nd place in single premium life in Hesse/Thuringia (2009)
- 2nd place overall by production in Hesse/Thuringia (2007)
Customer Advisor
TDG Teledienste GmbH
- Advising, selling, and initial claim processing on behalf of DA Deutsche Allgemeine Direktversicherung (Zurich Group)
Independent Agent
Central Krankenversicherung
- Advising on and selling financial services products (B2C)
Telecommunications Officer
K&P Computer
- Technical setup of a back office for field service
- Modernization of technical equipment for field service
- Administration of the telecommunications system
Industry experience
See where this freelancer has spent most of their professional time.
Experienced in Information Technology, Insurance, Professional Services, Manufacturing, Education, and Retail.
Business area experience
See which departments and functions this freelancer has contributed to most.
Experienced in Customer Service, Sales, Information Technology, Finance, Project Management, and Human Resources.
Summary
In consulting, I found the perfect mix of customer interaction and IT. My biggest motivation is guiding my clients to success in their projects. Communication on equal terms—empathetic and professional—is very important to me. My teamwork and commitment to all involved parties set me apart. Thanks to my strong technical interest, I learn new areas very quickly.
Skills
Operating Systems
- Windows Client
- Windows Server
- Macos/Ios
- Linux
- Android
Office
- Ms Word/Powerpoint
- Ms Excel
- Outlook/Teams
Cms/Wiki
- Wordpress
- Confluence
Pm/Itsm
- Jira
- Zendesk
- Freshservices
- Otrs
Agile
- Scrum
- Kanban
Code
- Html
- Css/Php
Databases
- Sql
Languages
Education
Schulze Delitzsch Vocational School
IT systems management clerk · Wiesbaden, Germany
Dr. Horst Schmidt Clinics
Nurse · Wiesbaden, Germany
Statistics
Experience
Global experience
Expertise
Qualifications
Profile
Frequently asked questions
Have questions? Find more information here.
Oliver is based in Taunusstein, Germany.
Oliver speaks the following languages: German (Native), English (Advanced).
Oliver has at least 18 years of experience. During this time, Oliver has worked in at least 16 different roles and for 12 different companies. The average length of individual experience is 1 year and 2 months. Note that Oliver may not have shared all experience and actually has more experience.
Based on recent experience, Oliver would be well-suited for roles such as: IT-Consultant, Seeking employment, Service Owner.
Oliver's most recent position is IT-Consultant at FORMAT Software.
In recent years, Oliver has worked for FORMAT Software.
Oliver is most experienced in industries like Information Technology, Insurance, and Professional Services. Oliver also has some experience in Manufacturing, Retail, and Energy.
Oliver is most experienced in business areas like Customer Service, Sales, and Information Technology. Oliver also has some experience in Finance, Project Management, and Human Resources.
Oliver has recently worked in industries like Information Technology.
Oliver has recently worked in business areas like Information Technology and Project Management.
Oliver holds a Doctorate in Nurse from Dr. Horst Schmidt Clinics.
The availability of Oliver needs to be confirmed.
Daily rate distribution
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Average rates for similar positions
Rates are based on recent contracts and do not include FRATCH margin.
The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Calculated based on our freelancers’ daily rates as of 7 Sep 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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