Saood Y.-Senior Application Owner

Check rate
Experience
Senior Application Owner
an international energy company
Further development of the application landscape for Planing, Forecasting and Pricing
Communication with internal stakeholders to standardize the application landscape across all companies
Optimization of vendor management
API and batch processing
Creation of operating concepts
Ensuring compliance with requirements and operating processes
Supporting solution design as well as the implementation and further development of new applications and services
ServiceNow
Virtual Machines (Windows / Linux)
M365 Products
Azure DevOps
Web Applications
Application Manager
Europe's leading provider of doors, door systems and drives
Receiving software requirements from specialist departments
Further development of the "Workplace" software
Introduction of Windows 11 – client design and development
Update and life cycle management of the application and middleware
Management of server and workstation clients
Software distribution, software updates, life cycle management, patch management, rights management and maintenance
Handling of Incidents, SRs and Changes (2nd & 3rd Level Support)
Developing concepts and supporting projects
Creating and updating technical documentation
SCCM
MECM
(Windows) Virtual Machines
M365 Products
PM Software
Technical Sub-Project Manager (Corporate Services)
fifth-largest energy supply company in Germany
Project management in the area of corporate applications
Requirements analysis and project assessment through to the detailed concept
Management of migrations and application operations
Stakeholder management (customers, Service Managers, developers, manufacturers / vendors, project managers, project leads)
Planning and coordination of application migration dates
Challenging current IT services, providing ideas and identifying incentives for optimization
Creation of questionnaires (assessments)
Management of knowledge transfer and planning of Knowledge Transfer Sessions
Support with process management
Miro Board
Trello
JIRA
MS Office incl MS Project
Technical Project Manager (Application Services)
regional energy supply company
Project management in the area of Azure Application Management Services
Management and execution of migrations and application operations (including in cloud infrastructures)
Management of the project team (Application Managers, developers, database specialists)
Budget, resource and schedule planning, project risk analysis
Monitoring of the project structure plan and the work packages it contains
Monitoring of defined objectives and tasks in Service Level Management
Support during the transition to operating processes
Identification and monitoring of risks
Technical documentation
JIRA
Confluence
On-Prem environment (data center)
Cloud environment (Azure)
Applications with interfaces to SAP, Linux, MS SQL, Windows Server, VMs (Hyper-V)
Senior Application Manager (Chemical Services)
large chemical company in the North Rhine-Westphalia region
Migration, transition and takeover of customer applications into operations
Application assessment regarding compatibility, complexity and deployment type
Operation, maintenance, configuration, further development and optimization of the applications in use
Handling of Service Requests, Change and Incident requests
Stakeholder management: specialist departments, end users, external IT service providers, Product Owners
Handling customer tickets in the ticketing systems
Coordination of infrastructure Change Management and infrastructure ITSM processes, including Critical Incident Management, Problem Management, Firewall Change Request Management, Vulnerability Management
Sub-project: Managing the further development of an Access database application
Close cooperation with Service Managers and other specialist teams
Training employees and conducting user training sessions
Documentation management (comprehensive current-state analysis, transition handbook, Confluence, detailed and traceable description of problem solutions in the ticketing systems)
Relational databases (Oracle)
Tomcat
Active Directory
VMs (Linux and Windows Server)
SAP and nonSAP
VPN
Citrix
Office 365 Collaboration Tools (Teams, SharePoint)
Ticketing systems (HPSM, ServiceNow, JIRA)
Confluence
Technical Sub-Project Manager
second-largest food company in Germany
Interface between the logistics department, development, and system operations
Support and coordination of employees at logistics sites
Creation of test cases and execution of (acceptance) tests
Maintenance of business processes in the e-commerce and logistics areas
On-site user training and ensuring the operation of the products used
Third-level support and support with operational processes
Coordination of the provision and commissioning of the IT infrastructure
Handover of complex support cases to the relevant specialist team
Ticketing systems (ZenDesk, JIRA)
Confluence
Database via E-Commerce Apps
MobiControl (remote maintenance of mobile devices)
Google Workspace
Zoom
Slack
Technical Consultant
one of the world's largest information technology companies
Test, Change, Incident, and Project Management
Processing incoming service requests
Taking over customer applications as the application owner (operational support)
Creation of operating manuals
Reporting to Project and Service Managers
Ticketing systems (HPSM, Remedy)
MS Sharepoint
Updates and patches on Linux and Windows
IT Analyst
a leading provider of innovative digital services
Windows rollout coordinator at the customer's site (including international assignments)
Windows client support at the customer's site
Network and system administration
Installation and configuration of workplace devices
Installation and configuration of standard software products
Management of test and production environments
Deployment of successfully tested applications
Software distribution
First- and second-level support
Customer environments / industries: energy, tourism, banking, telecommunications
MS Office
SCCM
VMs
Windows Server 2008 (permission assignment and user administration)
Industry experience
See where this freelancer has spent most of their professional time.
Experienced in Information Technology, Chemical, Food and Beverage, Manufacturing, Energy, and Utilities.
Business area experience
See which departments and functions this freelancer has contributed to most.
Experienced in Information Technology, Operations, Project Management, Customer Service, and Logistics.
Skills
It Consulting
Project Management
Project Leadership
Service Management (Itsm)
Application Management
Incident, Change & Problem Management
Stakeholder Management
Release Management
Application Migration & Transition
Cloud (Azure)
Virtualization
Server And Client Operating Systems
Monitoring
Itil, Ipma
Atlassian (Including Jira, Confluence)
Application Management / Consulting
Introduction And Development Of Applications
Internal And External Consulting For Customer Applications
Handling Of Service Requests, Incidents, Changes, Releases And Problems
Escalation And Risk Management
Conducting Status Meetings With Specialist Departments And Vendors
2nd Level And 3rd Level Support As Application Owner
Maintaining Business Processes
International Assignment (Migration Project)
Process Management
Documentation Management
Project Management / Project Leadership
Azure Migration
Technical Project Leadership And Team Management
Team Lead (5 – 20 People)
Agile Service Delivery Management
Communication Planning And Execution
Compliance With Slas And Olas
Reporting On Targets To Be Achieved As Well As Interim And Final Results
Project Completion And Transition Into Operations
Analytical And Conceptual Thinking
Teamwork And Reliability
Commitment, Independence And Resilience
Strong Communication Skills And Solution-Oriented Work
Languages
Education
University of Applied Sciences Düsseldorf
Bachelor of Science, Communication & Information Technology · Communication & Information Technology · Düsseldorf, Germany
Max-Ernst Comprehensive School Cologne
Abitur (general higher education entrance qualification) · Cologne, Germany
Certifications & licenses
Statistics
Experience
Expertise
Qualifications
Frequently asked questions
Have questions? Find more information here.
Saood is based in Cologne, Germany.
Saood speaks the following languages: German (Native), English (Advanced).
Saood has at least 14 years of experience. During this time, Saood has worked in at least 8 different roles and for 8 different companies. The average length of individual experience is 2 years and 9 months. Note that Saood may not have shared all experience and actually has more experience.
Based on recent experience, Saood would be well-suited for roles such as: Senior Application Owner, Application Manager, Technical Sub-Project Manager (Corporate Services).
Saood's most recent position is Senior Application Owner at an international energy company.
In recent years, Saood has worked for an international energy company, Europe's leading provider of doors, door systems and drives, fifth-largest energy supply company in Germany, regional energy supply company, and large chemical company in the North Rhine-Westphalia region.
Saood is most experienced in industries like Information Technology, Chemical, and Food and Beverage. Saood also has some experience in Manufacturing, Energy, and Utilities.
Saood is most experienced in business areas like Information Technology, Operations, and Project Management. Saood also has some experience in Customer Service and Logistics.
Saood has recently worked in industries like Chemical, Manufacturing, and Energy.
Saood has recently worked in business areas like Information Technology, Operations, and Project Management.
Saood holds a Bachelor in Communication & Information Technology from University of Applied Sciences Düsseldorf.
Saood has 3 certificates. These include: IPMA® Level D – Certified Project Management Associate, ITILv3® Foundation Certificate in IT Service Management, and Microsoft Certified Azure Fundamentals.
The availability of Saood needs to be confirmed.
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Average rates for similar positions
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Calculated based on our freelancers’ daily rates as of 6 Nov 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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