Niharika Ghosh-Staff Product Lead - Pricing & Insight
Experience
Staff Product Lead - Pricing & Insight
University of Illinois Urbana-Champaign
Product Lead
Ceartas DMCA
- Defined and implemented the North Star framework for Ceartas and Midnight Labs, aligning >10 cross-functional stakeholders and setting a clear product direction that informed roadmap planning and execution.
- Led product development to ship core MVP features for Midnight Labs within 4 weeks, enabling early trials with 3 enterprise prospects and accelerating market validation.
- Collaborated with the Midnight Labs team on GTM strategy, directly contributing to onboarding the first paid enterprise customer within 60 days of launch.
- Worked with Sales and Customer Success to analyze feedback from over 50 customer interactions, translating insights into a prioritized roadmap that improved customer satisfaction and retention.
- Worked alongside the AI team to launch AI-powered features that contributed to a 20% increase in product usage, with early positive feedback from initial trial users.
Senior Product Manager
Sharpist GmbH
- Worked alongside product designers, engineers, and data analysts to revamp the HR dashboard, leading to a remarkable 60% increase in customer adoption and over 40% increase in customer retention.
- Conducted in-depth interviews with over 40 customers (HR professionals) to iteratively enhance the precision of product offerings.
- Developed a credit transfer feature resulting in a 40% reduction in manual credit transfers.
- Formulated a value proposition canvas to discern gaps in our offerings and customized the roadmap accordingly.
- Facilitated numerous workshops, including design thinking sessions, to foster alignment with stakeholders on product priorities.
Senior Product Manager
LexisNexis IPlytics GmbH
- Successfully introduced an automated customer onboarding solution, leading to a 40% increase in customer acquisition.
- Led the implementation of Standard Essential Patents (SEPs) in collaboration with a team of skilled data scientists, yielding a 30% increase in sales.
- Engaged in close collaboration with stakeholders to prioritize requirements, ensuring seamless alignment between customer needs and product development.
- Enhanced customer satisfaction ratings by 20% by leading a user-focused redesign initiative.
- Reduced project delivery times by 30% by implementing agile methodologies and tools.
Senior Technical Product Manager
Amorelie
- Increased operational efficiency by 30% by identifying key requirements for new fulfillment provider migration.
- Facilitated workshops with partners and stakeholders to define a comprehensive roadmap.
- Conducted thorough analysis of feedback from partners and teams, resulting in the shaping of requirements and features.
- Fostered close collaboration with providers and technical teams throughout the implementation and testing phases.
- Drove a substantial uptick in B2B partner onboarding, evidenced by measurable data points after launch.
Head of Product
HomeTiger
- Led the expansion of the product team through effective recruitment and development initiatives.
- Devised and assumed complete responsibility for the product strategy, including data analysis, prototyping, and UX research.
- Collaborated closely with a diverse team to ensure seamless execution of the product roadmap.
- Oversaw and supervised user research and UI design endeavors.
- Cultivated an environment of innovation and efficiency through the implementation of lean/agile product management techniques.
Staff Product Lead - Pricing & Insight
Mobile
- Designed and launched Performance Rating, so dealers can instantly see how their listing compares to similar vehicles and whether the issue is demand or lead generation, cutting visibility-related complaints by 60% with clearer diagnostics and recommended next steps.
- Built Market Health to quantify demand vs. supply by segment and track YoY change, enabling dealers to adjust pricing and sourcing earlier and reducing decision uncertainty with a clear “market getting stronger/weaker” signal.
- Shipped Retail Rating, a composite attractiveness score combining demand signals, price positioning, and competitive pressure, helping dealers prioritize which cars to buy and how to price them faster, improving sell-through and supporting healthier inventory turnover.
- Leading the discovery and early validation of Stock Days Prediction to estimate time-to-sell and aging risk, shaping the feedback loop needed to continuously improve model accuracy over time.
- Partner with Data Analytics and Engineering to define tracking specifications and funnel KPIs across exposure, leads, and conversion, enabling continuous monitoring and iteration after launch.
- Leading 3 product teams across Product, Data Science, Engineering, Design, and dealer-facing stakeholders to take insights features from concept to MVP to launch, ensuring operational readiness and clear enablement.
Scrum Master
FTI Touristik
- Facilitated Scrum ceremonies, coordinated cross-team communication, presented and reviewed performance charts, coaching and mentoring team members on Scrum processes.
Senior QA
MisterSpex SE
- Led and executed comprehensive quality assurance testing efforts, including test planning, design, and execution, to ensure the reliability and high-quality of the MisterSpex checkout page.
- Mentored and collaborated with the product owner, reviewed test cases, and drove continuous improvement in testing processes and methodologies to enhance overall quality assurance practices.
Business Assurance
Zalando SE
- Defined and prioritized product features and requirements, ensuring alignment with business goals and customer needs, while communicating the vision to the development team for the LION project.
Industry Experience
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Experienced in Information Technology, Professional Services, Retail, Tourism, Fashion, and Education.
Business Area Experience
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Experienced in Product Development, Project Management, Strategy, Business Intelligence, Customer Service, and Sales.
Summary
Bringing forth more than 19 years of extensive experience in the software industry, including 8 years of dedicated focus on product management and revenue growth initiatives across diverse sectors such as SaaS, Automotive, E-commerce, Edtech, Travel, Fashion, and IP-Tech. Demonstrated proficiency in developing innovative, customer-centric products that have consistently contributed to successful business outcomes.
Skills
Product Strategy Activation
Design Thinking
User Research
Build Custom Ai Agents
Synthetic Users Creation
Prompt Engineering
Claude Code
A/b And Usability Testing
Ai Metrics & Experimentation
Product Messaging And Positioning
Team Leadership
Sql & Analytics
Jira
Postman
Notion
Dovetail
Mixpanel
Google Analytics
Optimizely
Figma
Miro
Hotjar
Claude Ux Pilot
Lovable
Linear
Languages
Education
Pune University
Bachelor of Engineering · Computer Science · Pune, India
Certifications & licenses
Certified Scrum Master CSM
Scrum Alliance
Product Led Growth (PLG)
Wes Bush
Product Strategy
Reforge
Statistics
Experience
Global Experience
Expertise
Qualifications
Profile
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