Mohamed Fathi Elbab-Product Manager | Product Operations Leader

Orchestrated the end-to-end setup and launch of the academy from concept to operational reality within 60 days

Drafted comprehensive SOPs for the entire student journey (registration, payments, evaluations), reducing the registration-to-payment cycle from 5 days to 24 hours

Recruited and structured a diverse team of 24+ members including sales, tech support, HR, and instructors

Designed a B2B partnership model with 500+ potential partners and achieved 38 enrollments in the first round (152% of target) with a 97% customer satisfaction rate

Built a custom digital student management system using automated workflows, reaching 5,000+ followers and achieving an 18% reduction in operational overhead

Led Qur’an We Live App: managed a team of 11 to launch a Quran memorization app achieving a 4.6/5 rating from 5,000+ users, with a 36% acquisition increase, 45% activation boost, and 18% retention improvement via gamification and strategic features; improved course completion from 58% to 74%, achieved 88% feature adoption in 60 days, reduced delivery cycle by 33% (6 to 4 weeks), and cut cloud costs by 12%

Delivered RAZ PM App: built a real estate platform for 124+ employees managing 60+ projects with 86% on-time delivery across 5 releases, improved retention by 95%, reduced costs by 28% through automation and centralized documentation of 3,500+ documents, enhanced task completion from 67% to 89%, and achieved 94% stakeholder satisfaction via smart notifications, real-time dashboards, and quarterly feedback loops

Led WYCA on-demand Car Wash app: reduced time-to-market by 25% (from 12 to 9 months) and service time by 64% through a dual-logic app strategy for customers and drivers; achieved a 94% QA pass rate for 17 core features using structured Agile workflows

Led development of 2 SaaS apps (FinTech and EdTech) with 25+ features, achieving 5,000+ users in 7 months, a 4.3/5 rating, and 20% faster delivery (from 5 to 4 months) through optimized workflows and reusable architecture

Bridged engineering and business stakeholders via product specs and technical feasibility assessments, ensuring a 96% crash-free launch and aligned execution