Mateo Huzejrović-Freelancer
Check rate
Experience
SAP Userline, Request and Authorization Management
EBCONT
- User management and assignment of authorizations in SAP systems and connected systems
- Handling user requests via the ticket system
- Support in Identity and Access Management (IAM) and involvement in designing business roles
- Actively supporting customers with incidents and requests related to SAP authorizations
- Data preparation for audits and reviews
- Interface between customers, business units, developers and test management
MDM Service Management
Omya International AG
- Provisioning and preparation of PCs, laptops and mobile devices (Windows 11, Android, iOS)
- Re-imaging and repurposing of older devices
- Ensuring proper backups and recovery via OneDrive
- Management of Microsoft Intune profiles, Entra ID and Office 365
Support Technician Level 2
Olympus America
- Setup of the new Olympus branch in Europe, configuration of training platforms and documentation
- Daily Scrum team alignments
- Participation in training courses on systems, functions and architectures
- Contribution to the documentation and development of training materials
- Contribution to defining the initial support strategy
- Support for Olympus sales and account teams acting as level-1 customer support
- Conduct training on systems, functions and architectures used in operations and improve training materials
- Continuous review of evolving product features
- Development of user and support materials
- Network management for connected devices and the in-house Windows hub
Application Support - Output Services
msg Plaut
- Monitoring the internal network of social insurance providers in Austria
- Configuration of applications in the Output Services product suite and the document/PDF rendering system
- Analysis and reproduction of error conditions
- Communication with customers via ticket system, telephone and video conferences
- Communication with the vendor of the rendering system
- Design of forms/layouts for internal applications
- Configuration of runtime environments in cooperation with operations
- Support in the DevOps process
- Centralized network management of print loops
Project Management - Junior Implementation Specialist
Zucchetti Austria GmbH
- Implementation of IT solutions (software & hardware) for POS systems (Windows 10/11) and credit card terminals
- Windows file and service management using PowerShell scripts
- Preparation, configuration and implementation of new hardware (inspection and configuration of POS systems with credit card terminals)
- Setup, configuration and deployment of TCPOS software on the new hardware (including licenses for credit card terminals)
- 2nd/3rd level support (English & German) via the HDA ticket system
- Creation of reports and automated scripts, development and maintenance of customer databases in MS SQL
- Taking on projects, planning, designing and implementing network diagrams and schematics for operations of new clients (KTM, FC Red Bull Salzburg, IAEA, Forstinger, various LKH/UKH, rehab clinics, etc.)
ERP Supporter
myWorld International AG
- Development, support, creation, and implementation of internal IT solutions in MS Dynamics Navision (later Business Central)
- 1st/2nd level support and ticketing via JIRA (including 3rd level for branch openings)
- Setup and import of eVouchers and eGift cards (in CSV format)
- Creation, adaptation, and setup of new physical items (e.g., vouchers, gift cards, bills of materials)
- Organization and execution of knowledge transfers for new processes and item imports for 84 branches
- Implementation and customization of accounting and finance modules for newly opened branches
- User creation and management
- Report generation using SQL queries
- Taking over projects for new branch openings, planning, designing, and implementing network diagrams and schemes, and developing custom interfaces in the finance module
IT Process Executive
Infosys BPO
- Providing IT services as a contractor for Siemens Healthineers
- 1st/2nd level support in English and German via the SHARP ticket system (ServiceNow)
- Issuing soft-PKI certificates for new users and ordering access cards in GAMA (Global Access Management)
- Creating and administering new users in Active Directory
- Managing user access and permissions through MS Office 365 (including data security on SharePoint)
- Reviewing, correcting, and reassigning digital stamps and signatures on medical documents using Signature Server
- Granting access to highly secure data for VIPs via Oracle Siebel
- Storing and archiving old documents and files using Documentum
- Importing and administering patient data in SAP CRM
- Generating reports with SQL queries
- Network management in new labs
- Monitoring compliance with SOPs/KPIs, sampling audits of tickets, training new staff, and managing internal team processes through SCRUM meetings
- Using Signature Server, Documentum, SharePoint, Oracle Siebel, GAMA, and ServiceNow
Industry experience
See where this freelancer has spent most of their professional time.
Experienced in Information Technology, Retail, Healthcare, and Chemical.
Business area experience
See which departments and functions this freelancer has contributed to most.
Experienced in Information Technology, Project Management, Customer Service, and Finance.
Skills
- Microsoft 365 (Office 365)
- Dynamics 365 (Navision, Business Central)
- Sap
- Servicenow
- Db Administration
- Ms Azure
- Networking
- Hardware & Software Deployment (With Preparation)
Languages
Education
Sveučilište Sjever
BSc in IT · IT · Varaždin, Croatia
General IT bachelor's studies
Privatna srednja ekonomska škola Inova
Economist · Economics · Zagreb, Croatia
Certifications & licenses
Anglia Certificate Of English Esol International
Anglia
Ascentis Level 3 Certificate In ESOL International
Anglia
Ascentis Certificate In ESOL International
Anglia
Statistics
Experience
Global experience
Expertise
Qualifications
Profile
Frequently asked questions
Have questions? Find more information here.
Mateo is based in Graz, Austria and can operate in on-site, hybrid, and remote work models.
Mateo speaks the following languages: German (Native), English (Native), Croatian (Native).
Mateo has at least 7 years of experience. During this time, Mateo has worked in at least 7 different roles and for 7 different companies. The average length of individual experience is 1 year. Note that Mateo may not have shared all experience and actually has more experience.
Based on recent experience, Mateo would be well-suited for roles such as: SAP Userline, Request and Authorization Management, MDM Service Management, Support Technician Level 2.
Mateo's most recent position is SAP Userline, Request and Authorization Management at EBCONT.
In recent years, Mateo has worked for EBCONT, Omya International AG, Olympus America, msg Plaut, and Zucchetti Austria GmbH.
Mateo is most experienced in industries like Information Technology, Retail, and Healthcare. Mateo also has some experience in Chemical and Insurance.
Mateo is most experienced in business areas like Information Technology, Project Management, and Customer Service. Mateo also has some experience in Finance and Operations.
Mateo has recently worked in industries like Retail, Chemical, and Information Technology.
Mateo has recently worked in business areas like Information Technology, Project Management, and Finance.
Mateo holds a Bachelor in IT from Sveučilište Sjever.
Mateo has 3 certificates. These include: Anglia Certificate Of English Esol International, Ascentis Level 3 Certificate In ESOL International, and Ascentis Certificate In ESOL International.
The availability of Mateo needs to be confirmed.
Daily rate distribution
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Average rates for similar positions
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The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Calculated based on our freelancers’ daily rates as of 25 Aug 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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