Mettu Hanimi Reddy - Servicenow Developer

Q: Where is Mettu based?

Mettu is based in Mella Chervu, India and can operate in on-site , hybrid , and remote work models.

Q: What languages does Mettu speak?

Mettu speaks the following languages: Telugu (Native), English (Advanced), Hindi (Advanced), German (Elementary), French (Elementary) .

Q: How many years of experience does Mettu have?

Mettu has at least 4 years of experience. During this time, Mettu has worked in at least 3 different roles and for 5 different companies . The average length of individual experience is 1 year and 10 months . Note that Mettu may not have shared all experience and actually has more experience.

Q: What is Mettu's latest experience?

Mettu's most recent position is Servicenow Developer at TekisHub Consulting Pvt Ltd .

Q: What companies has Mettu worked for in recent years?

In recent years, Mettu has worked for TekisHub Consulting Pvt Ltd , Primus Global Technology Ltd , CapGemini Tech Services Ltd , Destar Consulting Pvt Ltd , and Dalmia Bharat Pvt. Ltd .

Q: Which industries is Mettu most experienced in?

Mettu is most experienced in industries like Manufacturing , Information Technology , and Professional Services .

Q: Which business areas is Mettu most experienced in?

Mettu is most experienced in business areas like Information Technology , Product Development , and Project Management .

Q: What is Mettu's education?

Mettu holds a Bachelor in Mechanical engineering from Vikas Group of Institutions and a Bachelor in Mechanical Engineering from PRR Polytechnic College .

Recommended expert

Mella Chervu, India

Check rate

Experience

Jul 2024 - Jul 2024

1 month

Servicenow Developer

TekisHub Consulting Pvt Ltd

Developing knowledge base, HR case management, custom forms, custom workflows and integration support
Configuring incident, change, problem and knowledge management
Designing service portals, widgets, pages and branding
Implementing core ServiceNow modules and applications
Creating new flow designers and workflows
Gathering requirements, implementing, testing and migrating data
Managing change, problem, incident and service request management
Developing scoped applications
Working with import sets and update sets
Handling HR cases, catalog items and record producers

Nov 2023 - May 2024

7 months

Servicenow Developer ITSM

Primus Global Technology Ltd

Gathering requirements for functional and technical design, development, testing, deployment and operational support
Implementing idea, demand and project modules
Executing implementation, testing and data migration
Balancing project work, enhancements and application support
Developing solutions and performing root cause analysis on the ServiceNow platform
Supporting additional products and AWS services used within the department
Attending client calls and participating in stakeholder workshops
Designing, configuring, developing, testing and deploying solutions to production
Providing technical architecture recommendations and detailed technical designs
Evangelizing new technologies and learning initiatives

Aug 2023 - Sep 2023

2 months

Servicenow Developer ITSM

CapGemini Tech Services Ltd

Detecting errors to avoid production outages
Providing solutions that impact dependent projects and applications
Coding, testing, implementing and documenting solutions
Estimating time for work packages to support project plans
Creating new ACLs
Developing catalog client scripts and UI policies for client-side changes
Creating new workflows and administration configurations
Implementing demand management and idea management modules

Sep 2022 - Apr 2023

8 months

Servicenow Developer

Destar Consulting Pvt Ltd

Hands-on experience on the ServiceNow ITSM module
Developing custom applications
Estimating time for work packages to support project planning
Configuring idea, demand and project modules
Coordinating coding, testing, implementation and documentation of solutions
Configuring incident, problem, change, knowledge and service catalogs
Providing solutions impacting other dependent projects and applications
Creating buttons in forms and lists using UI actions
Bulk loading data into ServiceNow via import sets
Ensuring error detection to avoid production outages
Creating new portals and configuring widgets
Developing and unit testing new functionality or bug fixes
Generating client scripts and business rules with successful testing
Identifying and resolving code issues within SLAs
Creating and configuring workflows and flow designers
Implementing database views, scripted REST APIs, inbound and outbound APIs, UI scripts, business rules and widgets
Creating UI pages
Creating data sources and loading tables with various data formats using transform maps

Jan 2019 - Mar 2022

3 years 3 months

Software Engineer

Dalmia Bharat Pvt. Ltd

Creating new applications and modules
Dealing with incident, problem, change, knowledge and service catalog
Creating and managing tables, groups, users and roles
Performing day to day administration of the ServiceNow tool and maintaining CI relationships
Providing solutions that potentially impact other dependent projects and applications
Creating and configuring SLAs
Configuring service portals, widgets, pages and branding
Creating new record producers, service catalogs and order guides
Investigating performance issues and troubleshooting
Defining technical specifications and solutions through requirements analysis
Migrating data from remote instances through update sets
Resolving incident, problem, change and service catalog tasks
Creating new ACLs
Implementing notifications
Creating catalog client scripts and UI policies for client-side changes
Providing production support for ServiceNow related activities
Configuring service portal branding and design
Configuring widgets and instances using JavaScript, HTML and CSS
Creating and configuring chatbots
Creating new NLU models and performing NLU training

Industry Experience

See where this freelancer has spent most of their professional time.

Experienced in Manufacturing, Information Technology, and Professional Services.

Manufacturing

Information Technology

Professional Services

Business Area Experience

See which departments and functions this freelancer has contributed to most.

Experienced in Information Technology and Product Development.

Information Technology

Product Development

Summary

5.9 hands on experience in Servicenow implementation and development.
3.1 years of quiet experience as a HRSD Developer and Admin
2.8 years of impressive experience in ITSM Developer and Admin
HR LifeCycle Event, HR IT Administration and HR IT Operations
Dealing with HR Cases, HR Templates, HR Fulfillment, HR Services, Service catalog, Record producers and Service portals.
Configuring the Virtual Agent and NLU.
Hands of experience in Incident Management, Problem Management, Change Management, Knowledge Management and Service Request Management.
Design, configure, test, document, and deploy platform solutions to the environment
Provide technical insight into the solutioning for the best customer experience and value proposition
Implement and enhance ServiceNow platform and modules per business requirements
Incident, change, problem, knowledge configuration and other Servicenow applications.
Database view, REST API, inbound and outbound API, UI scripts, business rules, widget, and other Servicenow Applications.
Global and scoped glide components, including GlideRecord, GlideAggregate, GlideSystem, and GlideDateTime.
Service portals configuration, widgets, branding, page configurations.
Workflow configuration, scheduled task, service watch, and other Servicenow automation and orchestration features.
Java Script, HTML, and CSS
Working with SNOW, built and engineer solutions that add value to the IT Service Management organization.
Implementation of Servicenow core modules and applications.
Performs day-to-day, after-hours, tactical, and strategic efforts associated with Servicenow.

Skills

Tools: Servicenow Hrsd And Itsm
Languages: Javascript, Html5 And Css

Languages

Telugu

Native

English

Advanced

Hindi

Advanced

German

Elementary

French

Elementary

Education

Jun 2013 - Apr 2016

Vikas Group of Institutions

B.Tech · Mechanical engineering · India

Jun 2009 - Apr 2012

PRR Polytechnic College

Diploma · Mechanical Engineering · India

Statistics

Experience

Total positions 5

Experience in Manufacturing 3 y

Avg length 10 m

Longest experience 3 y 2 m

Expertise

Recent roles Servicenow Developer, Servicenow Developer ITSM, Software Engineer

Main industries Manufacturing, Information Technology, Professional Services

Main business areas Information Technology, Product Development

Qualifications

Highest degree Bachelor

Profile

Created

October 2025

Need a freelancer? Find your match in seconds.

Try FRATCH GPT

Frequently asked questions

Do you have questions? Here you can find further information.

Where is Mettu based?

Mettu is based in Mella Chervu, India and can operate in on-site, hybrid, and remote work models.

What languages does Mettu speak?

Mettu speaks the following languages: Telugu (Native), English (Advanced), Hindi (Advanced), German (Elementary), French (Elementary).

How many years of experience does Mettu have?

Mettu has at least 4 years of experience. During this time, Mettu has worked in at least 3 different roles and for 5 different companies. The average length of individual experience is 1 year and 10 months. Note that Mettu may not have shared all experience and actually has more experience.

What roles would Mettu be best suited for?

Based on recent experience, Mettu would be well-suited for roles such as: Servicenow Developer, Servicenow Developer ITSM, Software Engineer.

What is Mettu's latest experience?

Mettu's most recent position is Servicenow Developer at TekisHub Consulting Pvt Ltd.

What companies has Mettu worked for in recent years?

In recent years, Mettu has worked for TekisHub Consulting Pvt Ltd, Primus Global Technology Ltd, CapGemini Tech Services Ltd, Destar Consulting Pvt Ltd, and Dalmia Bharat Pvt. Ltd.

Which industries is Mettu most experienced in?

Mettu is most experienced in industries like Manufacturing, Information Technology, and Professional Services.

Which business areas is Mettu most experienced in?

Mettu is most experienced in business areas like Information Technology, Product Development, and Project Management.

What is Mettu's education?

Mettu holds a Bachelor in Mechanical engineering from Vikas Group of Institutions and a Bachelor in Mechanical Engineering from PRR Polytechnic College.

What is the availability of Mettu?

Mettu is immediately available part-time for suitable projects.

What is the rate of Mettu?

Mettu's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.