Mettu H.-Servicenow Developer
Check rate
Experience
Servicenow Developer
TekisHub Consulting Pvt Ltd
- Developing knowledge base, HR case management, custom forms, custom workflows and integration support
- Configuring incident, change, problem and knowledge management
- Designing service portals, widgets, pages and branding
- Implementing core ServiceNow modules and applications
- Creating new flow designers and workflows
- Gathering requirements, implementing, testing and migrating data
- Managing change, problem, incident and service request management
- Developing scoped applications
- Working with import sets and update sets
- Handling HR cases, catalog items and record producers
Servicenow Developer ITSM
Primus Global Technology Ltd
- Gathering requirements for functional and technical design, development, testing, deployment and operational support
- Implementing idea, demand and project modules
- Executing implementation, testing and data migration
- Balancing project work, enhancements and application support
- Developing solutions and performing root cause analysis on the ServiceNow platform
- Supporting additional products and AWS services used within the department
- Attending client calls and participating in stakeholder workshops
- Designing, configuring, developing, testing and deploying solutions to production
- Providing technical architecture recommendations and detailed technical designs
- Evangelizing new technologies and learning initiatives
Servicenow Developer ITSM
CapGemini Tech Services Ltd
- Detecting errors to avoid production outages
- Providing solutions that impact dependent projects and applications
- Coding, testing, implementing and documenting solutions
- Estimating time for work packages to support project plans
- Creating new ACLs
- Developing catalog client scripts and UI policies for client-side changes
- Creating new workflows and administration configurations
- Implementing demand management and idea management modules
Servicenow Developer
Destar Consulting Pvt Ltd
- Hands-on experience on the ServiceNow ITSM module
- Developing custom applications
- Estimating time for work packages to support project planning
- Configuring idea, demand and project modules
- Coordinating coding, testing, implementation and documentation of solutions
- Configuring incident, problem, change, knowledge and service catalogs
- Providing solutions impacting other dependent projects and applications
- Creating buttons in forms and lists using UI actions
- Bulk loading data into ServiceNow via import sets
- Ensuring error detection to avoid production outages
- Creating new portals and configuring widgets
- Developing and unit testing new functionality or bug fixes
- Generating client scripts and business rules with successful testing
- Identifying and resolving code issues within SLAs
- Creating and configuring workflows and flow designers
- Implementing database views, scripted REST APIs, inbound and outbound APIs, UI scripts, business rules and widgets
- Creating UI pages
- Creating data sources and loading tables with various data formats using transform maps
Software Engineer
Dalmia Bharat Pvt. Ltd
- Creating new applications and modules
- Dealing with incident, problem, change, knowledge and service catalog
- Creating and managing tables, groups, users and roles
- Performing day to day administration of the ServiceNow tool and maintaining CI relationships
- Providing solutions that potentially impact other dependent projects and applications
- Creating and configuring SLAs
- Configuring service portals, widgets, pages and branding
- Creating new record producers, service catalogs and order guides
- Investigating performance issues and troubleshooting
- Defining technical specifications and solutions through requirements analysis
- Migrating data from remote instances through update sets
- Resolving incident, problem, change and service catalog tasks
- Creating new ACLs
- Implementing notifications
- Creating catalog client scripts and UI policies for client-side changes
- Providing production support for ServiceNow related activities
- Configuring service portal branding and design
- Configuring widgets and instances using JavaScript, HTML and CSS
- Creating and configuring chatbots
- Creating new NLU models and performing NLU training
Industry experience
See where this freelancer has spent most of their professional time.
Experienced in Manufacturing, Information Technology, and Professional Services.
Business area experience
See which departments and functions this freelancer has contributed to most.
Experienced in Information Technology and Product Development.
Summary
- 5.9 hands on experience in Servicenow implementation and development.
- 3.1 years of quiet experience as a HRSD Developer and Admin
- 2.8 years of impressive experience in ITSM Developer and Admin
- HR LifeCycle Event, HR IT Administration and HR IT Operations
- Dealing with HR Cases, HR Templates, HR Fulfillment, HR Services, Service catalog, Record producers and Service portals.
- Configuring the Virtual Agent and NLU.
- Hands of experience in Incident Management, Problem Management, Change Management, Knowledge Management and Service Request Management.
- Design, configure, test, document, and deploy platform solutions to the environment
- Provide technical insight into the solutioning for the best customer experience and value proposition
- Implement and enhance ServiceNow platform and modules per business requirements
- Incident, change, problem, knowledge configuration and other Servicenow applications.
- Database view, REST API, inbound and outbound API, UI scripts, business rules, widget, and other Servicenow Applications.
- Global and scoped glide components, including GlideRecord, GlideAggregate, GlideSystem, and GlideDateTime.
- Service portals configuration, widgets, branding, page configurations.
- Workflow configuration, scheduled task, service watch, and other Servicenow automation and orchestration features.
- Java Script, HTML, and CSS
- Working with SNOW, built and engineer solutions that add value to the IT Service Management organization.
- Implementation of Servicenow core modules and applications.
- Performs day-to-day, after-hours, tactical, and strategic efforts associated with Servicenow.
Skills
- Tools: Servicenow Hrsd And Itsm
- Languages: Javascript, Html5 And Css
Languages
Education
Vikas Group of Institutions
B.Tech · Mechanical engineering · India
PRR Polytechnic College
Diploma · Mechanical Engineering · India
Statistics
Experience
Expertise
Qualifications
Frequently asked questions
Have questions? Find more information here.
Mettu is based in Mella Chervu, India and can operate in on-site, hybrid, and remote work models.
Mettu speaks the following languages: Telugu (Native), English (Advanced), Hindi (Advanced), German (Elementary), French (Elementary).
Mettu has at least 4 years of experience. During this time, Mettu has worked in at least 3 different roles and for 5 different companies. The average length of individual experience is 1 year and 10 months. Note that Mettu may not have shared all experience and actually has more experience.
Based on recent experience, Mettu would be well-suited for roles such as: Servicenow Developer, Servicenow Developer ITSM, Software Engineer.
Mettu's most recent position is Servicenow Developer at TekisHub Consulting Pvt Ltd.
In recent years, Mettu has worked for TekisHub Consulting Pvt Ltd, Primus Global Technology Ltd, CapGemini Tech Services Ltd, Destar Consulting Pvt Ltd, and Dalmia Bharat Pvt. Ltd.
Mettu is most experienced in industries like Manufacturing, Information Technology, and Professional Services.
Mettu is most experienced in business areas like Information Technology, Product Development, and Project Management.
Mettu holds a Bachelor in Mechanical engineering from Vikas Group of Institutions and a Bachelor in Mechanical Engineering from PRR Polytechnic College.
The availability of Mettu needs to be confirmed.
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Average rates for similar positions
Rates are based on recent contracts and do not include FRATCH margin.
The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Calculated based on our freelancers’ daily rates as of 27 Oct 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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