Habib M.-ELO Architect/Admin, NAV Admin & M365 Engineer
Check rate
Experience
ELO Architect/Admin, NAV Admin & M365 Engineer
KHK (CST Shipping & Marine Services) Group
Enterprise Content Management (ELO ECM) & Process Automation:
- Multi-Tenant System Architecture & Tenants: Designed, deployed, and maintained the ELO infrastructure for over 7080 legal entities (shipping and land-based companies with a total of 150+ active users in onshore/offshore operations).
- User & Group Administration: Full administration of ELO users, creation and maintenance of ELO groups, and implementation of granular, role-based access controls (RBAC).
- Dynamic Workflow Architecture: Designed, programmed, and implemented complex, dynamic approval workflows with hierarchical and cross-departmental approval levels (Multi-Tier Line Approvals, e.g. for invoice approvals and contract management).
- Operational Support & Troubleshooting: Daily troubleshooting of incoming workflow issues, continuous process adjustments, and error resolution during ongoing operations.
- Compliance, Archiving & Optimization: Managed archive structures, replaced paper-based processes with automated ELO pipelines, and ensured compliance with GDPR and audit standards.
Microsoft Dynamics NAV (Navision) – Administration & ERP Support:
- Tenant & User Management: Administration and permission management for complex multi-tenant environments with over 30 tenants (companies and shipping entities) in NAV.
- Master Data & Financial Processes: Created and maintained customers, vendors, posting groups, and supported intercompany transactions.
- Operational Support & Troubleshooting: Daily mid-level error handling for interfaces, document processing, and accounting processes across the various companies.
Hybrid Identity & Modern Workplace Management (M365 / Intune):
- Hybrid Directory Management: Administration of Active Directory (AD) and Entra ID (Azure AD) in a hybrid environment, including identity synchronization, Single Sign-On (SSO), and Multi-Factor Authentication (MFA).
- Endpoint & Security Management: Managed mobile devices and laptops through Microsoft Intune (MDM/MAM), implemented security baselines, compliance rules, and automated software rollouts.
- Security & Network Administration: Administration of Microsoft Defender for Endpoint and management of Sophos VPN authentication profiles to secure remote access.
- Collaboration Infrastructure: Administration of Exchange Online and Microsoft Teams Admin Center, including email hygiene, shared mailboxes, guest access, and SharePoint security policies.
IT Support & On-Site Field Engineer
- Enterprise IT & On-Site Support: Provided 1st- and 2nd-level IT support at various regional and company locations; troubleshooting hardware, software, network, and peripheral issues.
- Incident & Ticket Management: Handled, prioritized, and resolved support requests in ServiceNow (SNOW) in compliance with SLAs (remote support and on-site assignments).
- Hardware Deployment & Imaging: Performed physical imaging of PCs/laptops, set up docking stations, configured mobile devices, and tracked assets throughout the hardware lifecycle.
- System & Network Maintenance: Diagnosed and resolved internet/email connectivity issues, configured VPN access, and ensured endpoint security through firewalls and threat protection.
- Documentation & Knowledge Base: Created standard solutions, technical special cases, and FAQs in internal knowledge bases, including project handovers to regional IT managers.
Industry experience
See where this freelancer has spent most of their professional time.
Experienced in Transportation and Information Technology.
Business area experience
See which departments and functions this freelancer has contributed to most.
Experienced in Information Technology and Customer Service.
Summary
Experienced IT systems administrator and ELO workflow architect with in-depth expertise in managing complex, multi-tenant ECM and ERP environments across 70+ legal entities (shipping and land-based companies). Specialized in dynamic approval workflows, role-based access controls (RBAC), multi-tier approval hierarchies, as well as tenant and master data management in Microsoft Dynamics NAV (30+ tenants). Seamlessly connects document management and ERP processes to efficiently automate business operations.
Languages
Education
Technische Universität Ilmenau
Master of Science · Media Technology · Ilmenau, Germany
University of Gujrat
Bachelor of Science · Information Technology · Gujrat, Pakistan
Statistics
Experience
Global experience
Expertise
Qualifications
Frequently asked questions
Have questions? Find more information here.
Habib is based in Hamburg, Germany.
Habib speaks the following languages: Punjabi (Native), Urdu (Native), English (Advanced), German (Intermediate).
Habib has at least 8 years of experience. During this time, Habib has worked in at least 2 different roles and for 1 company. The average length of individual experience is 4 years and 11 months. Note that Habib may not have shared all experience and actually has more experience.
Based on recent experience, Habib would be well-suited for roles such as: ELO Architect/Admin, NAV Admin & M365 Engineer, IT Support & On-Site Field Engineer.
Habib's most recent position is ELO Architect/Admin, NAV Admin & M365 Engineer at KHK (CST Shipping & Marine Services) Group.
In recent years, Habib has worked for KHK (CST Shipping & Marine Services) Group.
Habib is most experienced in industries like Transportation and Information Technology.
Habib is most experienced in business areas like Information Technology and Customer Service.
Habib has recently worked in industries like Transportation and Information Technology.
Habib has recently worked in business areas like Information Technology and Customer Service.
Habib holds a Master in Media Technology from Technische Universität Ilmenau and a Bachelor in Information Technology from University of Gujrat.
The availability of Habib needs to be confirmed.
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Average rates for similar positions
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The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Calculated based on our freelancers’ daily rates as of 29 Oct 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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