Danish Want - Senior Business Analyst

Q: Where is Danish based?

Danish is based in New Delhi, India and can operate in on-site , hybrid , and remote work models.

Q: What languages does Danish speak?

Danish speaks the following languages: Hindi (Native), English (Advanced) .

Q: How many years of experience does Danish have?

Danish has at least 14 years of experience. During this time, Danish has worked in at least 7 different roles and for 8 different companies . The average length of individual experience is 2 years and 9 months . Note that Danish may not have shared all experience and actually has more experience.

Q: What is Danish's latest experience?

Danish's most recent position is Senior Business Analyst at AlphaBravo Development .

Q: What companies has Danish worked for in recent years?

In recent years, Danish has worked for AlphaBravo Development and Optum Global Services .

Q: Which industries is Danish most experienced in?

Danish is most experienced in industries like Insurance , Information Technology , and Healthcare . Danish also has some experience in Professional Services , Aerospace and Defense , and Education .

Q: Which business areas is Danish most experienced in?

Danish is most experienced in business areas like Information Technology , Product Development , and Operations . Danish also has some experience in Finance , Project Management , and Business Intelligence .

Q: Which industries has Danish worked in recently?

Danish has recently worked in industries like Healthcare , Insurance , and Information Technology .

Q: Which business areas has Danish worked in recently?

Danish has recently worked in business areas like Information Technology , Product Development , and Operations .

Recommended expert

New Delhi, India

Check rate

Experience

Aug 2024 - Apr 2025

9 months

New Delhi, India

Senior Business Analyst

AlphaBravo Development

Gather software requirements from the clients for Salesforce CRM integrations and create user stories and acceptance criteria for application development
Gather software requirements from the clients and create solution documentation for application development
Discuss user stories and acceptance criteria with the development team to plan the development in the agile environment
Provide support to the UX designers for the design of the applications to create UX designs as per the requirement
Discuss requirements with the developers to check the feasibility of each requirement for development
Translate stakeholder requirements into deliverable categories such as functional and application specifications, meeting user objectives
Work collaboratively on workflow and process diagrams for the LMS solution implementation
Evaluate risks and resolve concerns relating to the implementation, testing process, and project communications

Aug 2019 - Jul 2024

5 years

New Delhi, India

Technical Product Manager

Optum Global Services

Gather software requirements from clients for Salesforce CRM integrations and create user stories and acceptance criteria for application development
Collaborate with cross-functional teams to implement and optimize Medicare Advantage plan workflows, ensuring CMS compliance and timely member onboarding
Analyze Medicare Advantage plan data to identify trends in member satisfaction, enrollment patterns, and plan utilization, improving member engagement strategies
Manage end-to-end member enrollment processes, including application intake, eligibility verification, and enrollment confirmation within required turnaround times
Utilize healthcare platforms and systems (e.g., Facets, QNXT, Salesforce Health Cloud) to process new enrollments, terminations, and reinstatements accurately
Oversee monthly premium billing cycles for Medicare Advantage members, including invoice generation, payment posting, and reconciliation
Resolve complex billing issues related to premium discrepancies, refunds, and member account adjustments through root cause analysis
Support annual enrollment period activities, including plan updates, CMS submissions, and member communication workflows
Ensure adherence to CMS regulatory requirements for Medicare Advantage plan operations, including benefit structures and disenrollment protocols
Implement automation for recurring billing and dunning notices, reducing billing errors and improving collection rates
Coordinate with finance and actuarial teams to ensure billing aligns with plan premiums and risk adjustment payments

Jul 2018 - Jul 2019

1 year 1 month

Assistant Manager - Business Analyst

G-Cube Solutions Pvt Ltd

Gather software requirements from clients and create user stories and acceptance criteria for application development for airline industries
Translate stakeholder requirements into deliverable categories such as functional and application specifications
Work collaboratively on workflow and process diagrams for the LMS solution implementation with product enhancements
Evaluate risks and resolve concerns relating to the implementation
Prepare a variety of reports, e.g. BI reports and API integration documents along with data warehousing details
Create workflows for back-office systems (PDI, CStorePOS) for businesses

May 2016 - Jun 2018

2 years 2 months

Sr. Consultant

ACIDA eSolutions Pvt Ltd

Gather and prepare solution documentation for achieving application requirements through CRM systems
Configure Guidewire components using Gosu, Rules Engine, data model, workflow, and activity/product model development
Review and resolve enrollment discrepancies by coordinating with CMS and internal departments to maintain data accuracy and compliance
Train staff on enrollment guidelines and process updates as per changing CMS mandates and open enrollment rules

Feb 2015 - May 2016

1 year 4 months

Manager - Business Services

DStechworks Solutions Pvt Ltd

Perform rapid assessment of current projects within the portfolio and provide insights for improvement, accelerating outcomes and managing those effectively
Provide technical project management and oversight for key initiatives and implementation projects
Create and manage project management methods, communication plans, and processes as per project management principles
Manage and create back-office end-to-end processes (cash management, invoicing, inventory, reporting)
Participate in budget estimation, staffing, and resource allocation to achieve project goals

Apr 2014 - Dec 2014

9 months

Sr Associate - Business Services

Olive-e-Business Services

Gather and prepare solution documentation for achieving application requirements through the CRM system after analyzing and understanding client needs
Configure CRM for new or existing client requirements
Perform first-level testing to ensure CRM system functionalities
Manage change requests by determining scope, analyzing business needs, and performing gap analysis

Jun 2012 - Jan 2013

8 months

Business Analyst

I2K2 Networks Pvt Ltd

Plan requirement-gathering sessions with clients for business understanding
Implement email solutions to different real estate companies for internal and external communication, improving support quality and efficiency
Provide cost-effective customized solutions in new email technologies to clients

Jan 2010 - Apr 2012

2 years 4 months

Business Analyst

JBit Solutions Pvt Ltd

Provide consultation services on website projects based on requirements
Deliver complex solution documentation for website projects to inform clients about features

Industry Experience

See where this freelancer has spent most of their professional time.

Experienced in Insurance, Information Technology, Healthcare, Professional Services, Aerospace and Defense, and Education.

Insurance

Information Technology

Healthcare

Professional Services

Aerospace and Defense

Education

Business Area Experience

See which departments and functions this freelancer has contributed to most.

Experienced in Information Technology, Product Development, Operations, Finance, Project Management, and Business Intelligence.

Information Technology

Product Development

Operations

Finance

Project Management

Business Intelligence

Summary

A Business Analyst professional having cross-functional experience in national/international operations of airlines, ITES, BFSI sectors and digital agency with an emphasis on business analysis, pre-sales solutions and IT consultation. Worked closely with various project stakeholders, SMEs and staff to understand and document business requirements, functional requirements and design specifications for new applications along with enhancements to the existing applications. Researched, created, reviewed and revised requirement documents and use cases. Rendered support to the Project Managers throughout the project's life cycle including development of project scope, user stories, BPMN, collection and documentation of business requirements, proposal, negotiation, preparation of change control documentation and coordination of user acceptance testing.

Skills

Business Analysis
Fsd Creation
Chart Of Account Redesign
Product Management
Guidewire Policy Center Configuration
Product Development
Crm
Lms
Documentation
Workflow Analysis
Tools Like Zapier And Airtable
Ms Power Automate
Ms Visio
Project Management
Application Of Microsoft Office Professional Across Platforms
Managing Client Relations

Project Management Tools:

Jira
Rally
Ms Visio
Asana
Balsamiq
Ms Office
Sql
Miro

Languages

Hindi

Native

English

Advanced

Education

Oct 2014 - Jun 2016

Jamia Millia Islamia

MBA, Marketing and IB · Marketing and International Business · New Delhi, India

Oct 2005 - Jun 2009

SSM College of Engineering and Technology

Bachelor of Engineering, Computers · Computers · India

Certifications & licenses

Certified Scrum Product Owner (CSPO)

Statistics

Experience

Total positions 8

Experience in Insurance 7 y

Avg length 1 y 8 m

Longest experience 4 y 11 m

Global Experience

Countries worked in 1 (India)

Primary country India

Expertise

Recent roles Senior Business Analyst, Technical Product Manager, Assistant Manager - Business Analyst

Main industries Insurance, Information Technology, Healthcare

Main business areas Information Technology, Product Development, Operations

Qualifications

Highest degree Master

Certifications earned 1

Profile

Created

November 2025

Last Update

November 2025

Need a freelancer? Find your match in seconds.

Try FRATCH GPT

Frequently asked questions

Do you have questions? Here you can find further information.

Where is Danish based?

Danish is based in New Delhi, India and can operate in on-site, hybrid, and remote work models.

What languages does Danish speak?

Danish speaks the following languages: Hindi (Native), English (Advanced).

How many years of experience does Danish have?

Danish has at least 14 years of experience. During this time, Danish has worked in at least 7 different roles and for 8 different companies. The average length of individual experience is 2 years and 9 months. Note that Danish may not have shared all experience and actually has more experience.

What roles would Danish be best suited for?

Based on recent experience, Danish would be well-suited for roles such as: Senior Business Analyst, Technical Product Manager, Assistant Manager - Business Analyst.

What is Danish's latest experience?

Danish's most recent position is Senior Business Analyst at AlphaBravo Development.

What companies has Danish worked for in recent years?

In recent years, Danish has worked for AlphaBravo Development and Optum Global Services.

Which industries is Danish most experienced in?

Danish is most experienced in industries like Insurance, Information Technology, and Healthcare. Danish also has some experience in Professional Services, Aerospace and Defense, and Education.

Which business areas is Danish most experienced in?

Danish is most experienced in business areas like Information Technology, Product Development, and Operations. Danish also has some experience in Finance, Project Management, and Business Intelligence.

Which industries has Danish worked in recently?

Danish has recently worked in industries like Healthcare, Insurance, and Information Technology.

Which business areas has Danish worked in recently?

Danish has recently worked in business areas like Information Technology, Product Development, and Operations.

What is Danish's education?

Danish holds a Master in Marketing and International Business from Jamia Millia Islamia and a Bachelor in Computers from SSM College of Engineering and Technology.

Does Danish have any certificates?

Danish has 1 certificate: Certified Scrum Product Owner (CSPO).

What is the availability of Danish?

Danish is immediately available full-time for suitable projects.

What is the rate of Danish?

Danish's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.