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Danish Want-Senior Business Analyst

Danish Want - Senior Business Analyst - profile avatar
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New Delhi, India

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Experience

Aug 2024 - Apr 2025
New Delhi, India

Senior Business Analyst

AlphaBravo Development

Position Summary
Senior Business Analyst at AlphaBravo Development
Industries
Information Technology
Business Areas
Information Technology
Product Development
  • Gather software requirements from the clients for Salesforce CRM integrations and create user stories and acceptance criteria for application development
  • Gather software requirements from the clients and create solution documentation for application development
  • Discuss user stories and acceptance criteria with the development team to plan the development in the agile environment
  • Provide support to the UX designers for the design of the applications to create UX designs as per the requirement
  • Discuss requirements with the developers to check the feasibility of each requirement for development
  • Translate stakeholder requirements into deliverable categories such as functional and application specifications, meeting user objectives
  • Work collaboratively on workflow and process diagrams for the LMS solution implementation
  • Evaluate risks and resolve concerns relating to the implementation, testing process, and project communications
Aug 2019 - Jul 2024
New Delhi, India

Technical Product Manager

Optum Global Services

Position Summary
Technical Product Manager at Optum Global Services
Industries
Healthcare
Insurance
Business Areas
Information Technology
Operations
Product Development
  • Gather software requirements from clients for Salesforce CRM integrations and create user stories and acceptance criteria for application development
  • Collaborate with cross-functional teams to implement and optimize Medicare Advantage plan workflows, ensuring CMS compliance and timely member onboarding
  • Analyze Medicare Advantage plan data to identify trends in member satisfaction, enrollment patterns, and plan utilization, improving member engagement strategies
  • Manage end-to-end member enrollment processes, including application intake, eligibility verification, and enrollment confirmation within required turnaround times
  • Utilize healthcare platforms and systems (e.g., Facets, QNXT, Salesforce Health Cloud) to process new enrollments, terminations, and reinstatements accurately
  • Oversee monthly premium billing cycles for Medicare Advantage members, including invoice generation, payment posting, and reconciliation
  • Resolve complex billing issues related to premium discrepancies, refunds, and member account adjustments through root cause analysis
  • Support annual enrollment period activities, including plan updates, CMS submissions, and member communication workflows
  • Ensure adherence to CMS regulatory requirements for Medicare Advantage plan operations, including benefit structures and disenrollment protocols
  • Implement automation for recurring billing and dunning notices, reducing billing errors and improving collection rates
  • Coordinate with finance and actuarial teams to ensure billing aligns with plan premiums and risk adjustment payments
Jul 2018 - Jul 2019

Assistant Manager - Business Analyst

G-Cube Solutions Pvt Ltd

Position Summary
Assistant Manager - Business Analyst at G-Cube Solutions Pvt Ltd
Industries
Aerospace and Defense
Education
Business Areas
Business Intelligence
Information Technology
Product Development
  • Gather software requirements from clients and create user stories and acceptance criteria for application development for airline industries
  • Translate stakeholder requirements into deliverable categories such as functional and application specifications
  • Work collaboratively on workflow and process diagrams for the LMS solution implementation with product enhancements
  • Evaluate risks and resolve concerns relating to the implementation
  • Prepare a variety of reports, e.g. BI reports and API integration documents along with data warehousing details
  • Create workflows for back-office systems (PDI, CStorePOS) for businesses
May 2016 - Jun 2018

Sr. Consultant

ACIDA eSolutions Pvt Ltd

Position Summary
Sr. Consultant at ACIDA eSolutions Pvt Ltd
Industries
Insurance
Business Areas
Information Technology
  • Gather and prepare solution documentation for achieving application requirements through CRM systems
  • Configure Guidewire components using Gosu, Rules Engine, data model, workflow, and activity/product model development
  • Review and resolve enrollment discrepancies by coordinating with CMS and internal departments to maintain data accuracy and compliance
  • Train staff on enrollment guidelines and process updates as per changing CMS mandates and open enrollment rules
Feb 2015 - May 2016

Manager - Business Services

DStechworks Solutions Pvt Ltd

Position Summary
Manager - Business Services at DStechworks Solutions Pvt Ltd
Industries
Information Technology
Professional Services
Business Areas
Finance
Operations
Project Management
  • Perform rapid assessment of current projects within the portfolio and provide insights for improvement, accelerating outcomes and managing those effectively
  • Provide technical project management and oversight for key initiatives and implementation projects
  • Create and manage project management methods, communication plans, and processes as per project management principles
  • Manage and create back-office end-to-end processes (cash management, invoicing, inventory, reporting)
  • Participate in budget estimation, staffing, and resource allocation to achieve project goals
Apr 2014 - Dec 2014

Sr Associate - Business Services

Olive-e-Business Services

Position Summary
Sr Associate - Business Services at Olive-e-Business Services
Industries
Information Technology
Business Areas
Information Technology
  • Gather and prepare solution documentation for achieving application requirements through the CRM system after analyzing and understanding client needs
  • Configure CRM for new or existing client requirements
  • Perform first-level testing to ensure CRM system functionalities
  • Manage change requests by determining scope, analyzing business needs, and performing gap analysis
Jun 2012 - Jan 2013

Business Analyst

I2K2 Networks Pvt Ltd

Position Summary
Business Analyst at I2K2 Networks Pvt Ltd
Industries
Information Technology
Real Estate
Business Areas
Customer Service
Information Technology
Product Development
  • Plan requirement-gathering sessions with clients for business understanding
  • Implement email solutions to different real estate companies for internal and external communication, improving support quality and efficiency
  • Provide cost-effective customized solutions in new email technologies to clients
Jan 2010 - Apr 2012

Business Analyst

JBit Solutions Pvt Ltd

Position Summary
Business Analyst at JBit Solutions Pvt Ltd
Industries
Information Technology
Business Areas
Information Technology
Product Development
  • Provide consultation services on website projects based on requirements
  • Deliver complex solution documentation for website projects to inform clients about features

Industry Experience

See where this freelancer has spent most of their professional time.

Experienced in Insurance, Information Technology, Healthcare, Professional Services, Aerospace and Defense, and Education.

Insurance
Information Technology
Healthcare
Professional Services
Aerospace and Defense
Education
Profile match chart

Business Area Experience

See which departments and functions this freelancer has contributed to most.

Experienced in Information Technology, Product Development, Operations, Finance, Project Management, and Business Intelligence.

Information Technology
Product Development
Operations
Finance
Project Management
Business Intelligence
Profile match chart

Summary

A Business Analyst professional having cross-functional experience in national/international operations of airlines, ITES, BFSI sectors and digital agency with an emphasis on business analysis, pre-sales solutions and IT consultation. Worked closely with various project stakeholders, SMEs and staff to understand and document business requirements, functional requirements and design specifications for new applications along with enhancements to the existing applications. Researched, created, reviewed and revised requirement documents and use cases. Rendered support to the Project Managers throughout the project's life cycle including development of project scope, user stories, BPMN, collection and documentation of business requirements, proposal, negotiation, preparation of change control documentation and coordination of user acceptance testing.

Skills

  • Business Analysis
  • Fsd Creation
  • Chart Of Account Redesign
  • Product Management
  • Guidewire Policy Center Configuration
  • Product Development
  • Crm
  • Lms
  • Documentation
  • Workflow Analysis
  • Tools Like Zapier And Airtable
  • Ms Power Automate
  • Ms Visio
  • Project Management
  • Application Of Microsoft Office Professional Across Platforms
  • Managing Client Relations

Project Management Tools:

  • Jira
  • Rally
  • Ms Visio
  • Asana
  • Balsamiq
  • Ms Office
  • Sql
  • Miro

Languages

Hindi
Native
English
Advanced

Education

Oct 2014 - Jun 2016

Jamia Millia Islamia

MBA, Marketing and IB · Marketing and International Business · New Delhi, India

Oct 2005 - Jun 2009

SSM College of Engineering and Technology

Bachelor of Engineering, Computers · Computers · India

Certifications & licenses

Certified Scrum Product Owner (CSPO)

Statistics

Experience

Total positions 8
Experience in Insurance 7 y
Avg length 1 y 8 m
Longest experience 4 y 11 m

Global Experience

Countries worked in 1 (India)
Primary country India

Expertise

Recent roles Senior Business Analyst, Technical Product Manager, Assistant Manager - Business Analyst
Main industries Insurance, Information Technology, Healthcare
Main business areas Information Technology, Product Development, Operations

Qualifications

Highest degree Master
Certifications earned 1

Profile

Created
Last Update

Frequently asked questions

Have questions? Find more information here.

Danish is based in New Delhi, India and can operate in on-site, hybrid, and remote work models.

Danish speaks the following languages: Hindi (Native), English (Advanced).

Danish has at least 14 years of experience. During this time, Danish has worked in at least 7 different roles and for 8 different companies. The average length of individual experience is 2 years and 9 months. Note that Danish may not have shared all experience and actually has more experience.

Based on recent experience, Danish would be well-suited for roles such as: Senior Business Analyst, Technical Product Manager, Assistant Manager - Business Analyst.

Danish's most recent position is Senior Business Analyst at AlphaBravo Development.

In recent years, Danish has worked for AlphaBravo Development and Optum Global Services.

Danish is most experienced in industries like Insurance, Information Technology, and Healthcare. Danish also has some experience in Professional Services, Aerospace and Defense, and Education.

Danish is most experienced in business areas like Information Technology, Product Development, and Operations. Danish also has some experience in Finance, Project Management, and Business Intelligence.

Danish has recently worked in industries like Healthcare, Insurance, and Information Technology.

Danish has recently worked in business areas like Information Technology, Product Development, and Operations.

Danish holds a Master in Marketing and International Business from Jamia Millia Islamia and a Bachelor in Computers from SSM College of Engineering and Technology.

Danish has 1 certificate: Certified Scrum Product Owner (CSPO).

Danish is immediately available full-time for suitable projects.

Danish's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.

To hire Danish, click the Meet button on the profile to request a meeting and discuss your project needs.

Daily Rate Distribution

0 1 2 3 4
<€320 €320-480 €480-640 €640+

The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.

Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.

Average rates for similar positions

Rates are based on recent contracts and do not include FRATCH margin.

600
450
300
150
Rate comparison chart
Daily rate avg. 445 €

The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.

600
450
300
150
Rate comparison chart
Median rate 500 €

The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.

Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.