Unified Communications Experts in Germany
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Meet FRATCH Experts in Germany, who have recently used Unified Communications
Alfons G.
Last position:
Senior Migration Consultant / Technical Project Lead
Europe-wide re-platforming & centralization
- Independently created the migration concept and implementation plan for the Europe-wide centralization and consolidation of IT services for around 20 European companies as part of a re-platforming program.
- Migration assessment: analysis of the existing IT, infrastructure, application, and service landscapes of the companies as the basis for the migration strategy.
- Development of the centralized target vision and target architecture based on a modern technology stack, taking platform and containerization approaches into account.
- Design of a highly available central infrastructure in an active-active model across two data centers; consideration of cloud, infrastructure, application, CMDB, and IAM services.
- Development of the migration and transformation roadmap, including defining migration waves, dependencies, requirements, and priorities for the move from decentralized services to the central platform.
- Analysis of technical and organizational dependencies, identification of migration risks, and development of a structured approach for step-by-step migration and centralization.
- Creation of target, solution, and implementation views for each service domain; design of the end-to-end join-move-leave process as a blueprint for the European rollout (Jira/Jira Asset Management).
- Alignment of migration strategy and roadmap with European companies, management, IT, providers, and other stakeholders; presentation of the 12-month roadmap to the Managing Director Europe.
Achim Klein
Last position:
Portfolio Manager, Consultant, Leadership Coach at Abbvie Deutschland GmbH &Co. KG
- Management and optimization of a portfolio of about 100 projects (launches, in-field solutions, data & analytics, digital solutions, digital products)
- Optimization of the existing project standard (playbook) and alignment with the European and global organization (USA)
- Coaching project managers on setup, planning, cooperation with business, GDPR, GxP, data security and launches
- Preparing projects for works council information and project closeout communication
- Optimization of resource management (tracking, allocation, prioritization)
- Taking over individual project leads (off-/transboarding, event management, checking whether WhatsApp is allowed on a business smartphone)
- Supporting the hiring of external project managers
- Optimization of meeting structure, project controlling (KPIs), change and demand management
- Optimization of risk, issue, dependency and quality management and support during internal audits (GxP)
- Optimization of the portfolio steering tool (Smartsheet) on national, European and global level
- Design and implementation of a Business Value Complexity Scoring
- Building a strategic PMO with a sister department and optimizing cross-functional teams
- Reporting, communication and escalation at management level
- Leadership coaching for several future leaders (short-time assignment)
- Development of the concepts "PPM as a Service" and "Internal Customer Approach"
- Development and review of a concept "AI Data Governance" including roles and processes
- Selection and onboarding of the successor
Fritz Rathjen
Last position:
Concept development and project support for a VoIP-UCC telecommunications solution at Nationwide eye clinic network
- As-is analysis of the existing heterogeneous telecommunications infrastructure (128 locations)
- Requirements analysis for call center solution and VoIP / Unified Collaboration and Communication services
- Creation of a solution proposal and a technical concept
- Tendering for the new services
- Contract negotiations
- Support during the pilot phase
Bertrand Rothen
Last position:
Interim IAM Product Owner (Identity Management) at REWE digital GmbH
- Establishing Identity & Directory Management as a new (split-off) team & product within the IAM cluster.
- Leading the “Identity & Directory Management” product (8 people) as Product Owner.
- Concept for ‘Digital Identities’, i.e. IDs with n users/accounts and strategy for a modernized product offering.
- Upgrading APIs, migrating to a containerized infrastructure, rolling out international markets & standardized solutions across the REWE enterprise group.
- Tech: OpenText™ (NetIQ) eDirectory & Identity Manager, LDAP, SAP HR/HCM, Docker/Kubernetes/Podman, REST APIs, Microsoft Active Directory & Entra ID, postgresDB, Keycloak, Ansible, Cyberark (PAM), Apache Kafka, Jira, Confluence, Miro.
Gunnar Wulf
Last position:
IT-Consultant at Independent Freelancer
- Enterprise and IT strategy
- Digital transformation
- Process and portfolio management
- Interim IT management
Peter Scheitterer
Last position:
IT Project Manager at PAS Provider for Hospital
Overall responsibility for managing a clinical digitization project in a regulated hospital environment.
Design and implementation of a patient call and management system (PASO) for the orthopedics department of a large hospital.
- Project management, planning, and control
- Process analysis and optimization, and managing implementation and rollout
- Coordination with clinical departments, IT, and external service providers
- Ensuring integration into existing IT and process landscapes
Project scope: 310 person-days, team size: 21 members.
Eberhart Niemes
Last position:
Service and Change Manager; Project Manager at Uniper-Energy
- Project manager for transition and migration of IPC Trader Telephony to 3CX-based dispatcher and Cloud9-based trader telephony
- Planned and managed company-wide replacement of IPC Trader Telephony with 3CX and Cloud9 solutions
- Continuous improvement of implementation processes and development and execution of optimization measures
- Planned, coordinated and tracked delivery of IT equipment and service provision at all sites
- Led a team of IT site managers to ensure IT services were delivered on time, within budget and with required quality
- Defined project scope in coordination with all business resources
- Planned and executed software and hardware rollouts, including user support during implementation
- Communicated with key customers and service organizations and collaborated with traders, telephony architects, app owners, testers and technical IPC teams
- Conducted stakeholder analysis for creation and maintenance of change management processes
- Managed full change process: prepared change requests, defended them in change board, communicated at company and user level, and supported change implementation
Stefan Färber
Last position:
Principal Consultant / Senior Project Manager at fme AG
- Project Management for an implementation of a BI Application (EURP) based on QlikView at a global client in Hattersheim
- Project Management for a global client in the automotive business (Development Project) in Braunschweig
- Overall responsibility of the time & cost-effective realization based on the given contract
- Managing 3rd party suppliers
- Coaching other project members
- Support administrative and organizational tasks
- Budget responsibility for the project
Farhad Niat
Last position:
Sales Engineer for DACH at AudioCodes Germany
- providing technical assistance to the sales force during sales calls
- providing pre-sales technical support
- providing technical support during first time installation of new AudioCodes products together with partner/ end-customer
- pre-sales technical interface to the channel/partner and managing of technical knowledge transfer to the partners
- giving customer presentations and hands-on product demonstrations (e.g., AudioCodes Live Cloud, Express, OVOC)
- providing product training to customers, prospects and sales during the pre-sales phase mainly AudioCodes endpoints like e.g., IP Phones, MTRs
- leading RFPs/RFI technical responses
- providing technical assistance to marketing for regional events (e.g., seminars, roadshows)
- mainly focused on AudioCodes IP Phones (Generic SIP/Native Teams), AudioCodes MTRs, AudioCodes Collaboration Bars, Jabra endpoints, Sennheiser/Epos endpoints
- management of endpoints like above via AudioCodes One Voice Operation Center and maintaining of this environment for customer workshops/ calls
- management of AudioCodes IP Phones via Microsoft Endpoint Manager/ Intune and maintaining of this environment for customer workshops/ calls
- building of automated cloud workflows (Power Automate) for internal AudioCodes DACH processes
- trusted advisor for Microsoft products which interfere with AudioCodes products for DACH region
Blaise-Vincent Djomo
Last position:
Technical Project Manager at DBIT GmbH
- Managed technical projects for passenger information systems in rail vehicles
- Managed project and requirements management and efficient use of resources
- Created cost plans and conducted risk assessments
- Coordinated staff management
Chibu Onyendi
Last position:
Lead Consultant at Addlestone Advisory Partners
- Attained buy-in and accountability from key stakeholders on regulatory, technology, functional as well as process engineering and project delivery issues.
- Guided stakeholders through decision making processes.
- Increased organisational maturity levels and data process flows.
- Business analysis duties as required.
- Project and or programme management duties as required.
- Bridged between operational, technical and management teams.
Matthias Lepka
Last position:
Head of IT System Architecture at Internal IT service provider
- Industry: metal processing industry
- Revenue: 740 million EUR
- Employees: 4,400
- Budget: 7 million EUR, 15 staff
- Designing and operating technical services
- Ensuring IT security
- Managing the central support organization (first, second, and third level)
- Digital transformation: strategic support / project management for OT platform and OT security
- Developing and introducing ITIL processes (incident management, problem management, service request fulfillment, change management, access management, service level management)
- Supporting and coordinating external service providers (provider management)
- Project management: planning and delivering IT services for a new main plant
- Promoting IT-OT convergence / OT asset management / OT security
- Organization: mediating and supporting reorganization
Achievements:
- Improving IT operations maturity (introducing and stabilizing processes, KPIs, ensuring transition)
- Replacing the ticket system with ServiceNow
- Stabilizing and developing IT security / ensuring resilience
- Successfully introducing OT segmentation (architecture, remote access control, micro-segmentation, OT asset management)
- Supporting introduction of manufacturing execution system (technical services / SaaS provider management)
- Integrating foreign sites (rollout of central IT services)
- Migrating on-premises server environment to MS Azure
- Rolling out Windows 11
- Supporting migration of on-premises SAP environment to SAP RISE
- Creating planning basis for IT network infrastructure of the new main plant
- Planning web shop
- Organizational development "From Operating to Designing" (target SIAM organization)
- Supporting BCM
Martin Frlička
Last position:
IT Security Consultant at Freelance
Erik Schmalz
Last position:
Project Manager, Subproject Manager, PMO at Martinswerk GmbH / Huber Advanced Materials
- Filled a short-term staffing gap for this project.
- Continued multiple projects and cleared documentation backlogs.
- Familiarized the support team with agile practices (self-organization, task prioritization).
- Took over project control and stakeholder management.
- Acted as the communication link between technical staff, users, and project owners.
- Served as Agile Coach for the team.
Ralph Geiger
Last position:
various small testing projects
- subproject management
- manual testing (Jira, Confluence, MS 365, XRay)
- test design
- test environment management
- concept creation
- release management, support and control of deployments
- documentation and reporting
- error analysis/tracking
Discover over 15,000 top freelancers
Statistics of experts using Unified Communications
Aggregated from the professional profiles of matched freelancers.
Experience
28 years
Position duration
2 years
Positions per freelancer
17
Top business areas
Information Technology, Project Management, Operations
Top industries
Information Technology, Banking and Finance, Manufacturing
Certification focus areas
Information Technology, Project Management, Human Resources
Bachelor's degree or higher
80%
Master's degree or higher
53%
Certifications per freelancer
5
Most common languages
German, English, French
Speak two or more languages
95%
Based on our profile pool as of 30 Aug 2026.
Daily rate distribution
The chart shows how the daily rates of freelancers in this technology in Germany are distributed, based on recent contracts on our platform. Each bar covers a rate range — its height shows how many freelancers charge within that range.
Average rates of experts in Germany using Unified Communications
Rates are based on recent contracts and do not include FRATCH margin.
The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Calculated based on our freelancers’ daily rates as of 30 Aug 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
About the technology
UC basics
Unified Communications brings calling, chat, presence, meetings, voicemail, and device control into one working setup. Teams use it to replace scattered phone systems and separate collaboration tools with a single, managed service layer. UC, UCaaS, and Microsoft Teams Phone are common search terms around this space.
Where it is used
It shows up in office telephony, contact centers, hybrid work, and multi-site internal communication. Common deliverables include call flows, dial plans, routing policies, conferencing setup, and endpoint support.
- Cloud or hybrid UC design
- SIP trunk and SBC integration
- Voicemail, call queues, and auto attendants
- Meeting and presence setup
Ecosystem and tools
Strong professionals know the full stack around the service, not just the client app. That includes Microsoft Teams, Zoom Phone, Cisco Unified Communications, SIP, RTP, SBCs, desk phones, and identity systems like Entra ID or Active Directory.
They also understand network quality, device firmware, and how voice traffic behaves across WAN, Wi-Fi, and VPN links.
When to bring in help
Companies usually need freelance expertise during migrations, mergers, office moves, provider changes, or when voice quality drops. They also bring in specialists to clean up old dial plans, move from on-premises PBX setups, or connect collaboration tools across teams in Germany and abroad.
- UC migration planning
- Legacy PBX replacement
- Troubleshooting audio and call routing
- Security and policy hardening
What strong experts do
A strong professional works across both user experience and infrastructure. They document dependencies, test failover, review permissions, and keep calling features consistent for remote and on-site staff.
They should be able to explain trade-offs between cloud-first and hybrid setups, and fix issues without breaking existing numbering plans or meeting workflows.
Good project outcomes
The best results are clear: reliable calls, simple join paths for meetings, fewer support tickets, and a setup that matches how people actually work. For German organisations, that often means balancing local telephony needs, English-speaking global teams, and practical remote collaboration.
That mix is where freelance UC specialists add the most value.
Frequently asked questions
Need clarity? These are the questions we hear most often about Unified Communications.
Unified Communications combines voice calling, chat, presence, meetings, voicemail, and sometimes contact-center features in one environment. It is used to reduce tool sprawl and make communication easier for internal teams and external callers. In practice, it often connects Microsoft Teams, SIP services, phones, and meeting systems.
Unified Communications goes beyond a basic PBX or office phone setup because it also covers messaging, presence, and online meetings. A classic phone system handles calls well, but UC ties communication channels together and supports hybrid work. That makes it a better fit when teams need one consistent setup across locations and devices.
A strong Unified Communications specialist usually knows Microsoft Teams Phone, Zoom Phone, Cisco Unified Communications, SIP, SBCs, and desk phone management. They should also be comfortable with identity, routing, and voice quality troubleshooting. If your environment is hybrid, knowledge of cloud and on-premises integration is important.
Unified Communications projects need deeper expertise when you are migrating from legacy telephony, merging companies, changing carriers, or fixing call quality problems. They also need help when meeting tools, voicemail, and device policies must work together without gaps. Simple user onboarding is usually not enough; the hard part is the underlying design.
Yes, most Unified Communications work can be done remotely because it involves design, configuration, testing, and support. On-site time helps when handsets, meeting room devices, or network checks need physical access. For Germany-based teams, remote collaboration is common, but local language needs and office rollout timing may still matter.
A good Unified Communications freelancer often brings network knowledge, SIP routing, firewall rules, identity management, and endpoint administration. Many also understand change control, documentation, and user training. Those skills matter because voice and meetings fail when the network or policies are not aligned.
Look for someone who can explain dial plans, routing logic, security, and rollout steps in plain language. A strong Unified Communications professional documents dependencies, tests edge cases, and thinks about failover, not only the happy path. Good signs are clear planning, clean handover notes, and practical troubleshooting examples.
Compare Unified Communications candidates by the platforms they have actually supported, the complexity of the environments, and the problems they solved. Someone who has only set up user accounts is very different from someone who has led a migration or stabilized voice quality across multiple sites. Focus on real delivery, not just tool names.
The average hourly rate of freelancers in Germany who have used Unified Communications in their recent projects is 110 €, which corresponds to a daily rate of about 883 € based on an 8-hour working day.
Of the freelancers in Germany who have used Unified Communications in their recent projects, 80% hold at least a Bachelor's degree and 53% hold at least a Master's degree.
On average, freelancers in Germany who have used Unified Communications in their recent projects have 28 years of professional experience, with a single engagement typically lasting around 2 years.
The most common languages among freelancers in Germany who have used Unified Communications in their recent projects are German (100%), English (95%), and French (30%).
The most common industries among freelancers in Germany who have used Unified Communications in their recent projects are Information Technology (95%), Banking and Finance (65%), and Manufacturing (60%).
The most common business areas among freelancers in Germany who have used Unified Communications in their recent projects are Information Technology (100%), Project Management (90%), and Operations (75%).
Main locations of FRATCH Experts, who have recently used Unified Communications
Our freelancers and interim experts are at home across the DACH region — available on-site in the major business hubs or fully remote. Choose a location to discover matched specialists, local market insights and up-to-date availability.
Berlin Hamburg Munich Cologne Frankfurt Stuttgart Dusseldorf Leipzig Dortmund Essen Bremen Dresden Hanover Nuremberg Request a free demo
Get in touch with the FRATCH team and we will get back to you within 4 hours.
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Philipp Thomaschewski
FRATCH CEO
